Veterans United Home Loans of Colorado Springs Constitution Ave, Colorado Springs

We had a very positive experience with Veterans United regarding our home refinance. Our personal loan specialist, Martin Schneider and his team, did an amazing job. Everything went smoothly from our application until closing. It was our pleasure working with them.

Yeah, NO.. I made a huge mistake by going with this company. I only went with them because it was recommended to me by my sister and my sister had great a experience with them, but not me. I believe the assistant is probably new, one thing that strike me with him was when he had said that the credits won’t affect that much, we’ll sad to say that my credit score went down because of you. The husband and wife had amazing attitude, but that assistant brags about himself and how he is the one that does everything when I only ask what happen to his boss, because I would rather talk to someone who was refer to me and he told me that he was the one who does everything and that he probably did the paperwork with my sister, no he didn't. The couple was great but the assistant Nope.

I highly recommend every that every Vet and Service Member look to the Colorado Springs Veterans United team for a smooth home buying process, in a very, very competitive market. All of the people that I worked with were knowledgable and down to earth!

Quoted me for a very low amount for my area so I went with a local company which put me in my new home fairly quickly. I was amazed at the difference. I closed on my house for $377,000. Veterans united gave me a pre-approval amount of $295,000. Go to your local community credit union.

I can't express enough how much I am sad and angry with these people. We started our process on December 9th of 2021. It is now January 18th of 2022. We submitted everything they requested online and told to wait. We figured because of the holidays coming up and whatnot that maybe they were just on break. We had given everything, we just need to get pre approval, or maybe we would be denied. We figured we would find out relatively soon. I had even emailed Alice if she had gotten everything, there was no response to that email.Well at the end of December, after Christmas, we called both Alice and Josh and customers service because Alice and Josh never answered their calls. Nor got back to us. After calling Customer service they reached out. Alice spoke to my husband saying we needed to provide more info. Well, no problem, except it took us contacting her to get her to tell us this. Well we got that information, she said we would be in the ball park of around 300,000 for pre approval. Cool, we could try looking at places while we wait on the official letter! We'll we find a hone we really love, we still don't have a pre approval letter, so we tell her if she can't get the letter that day for this house so we can put an offer in then we have to go somewhere else. Admittedly we should have gone somewhere else. We get the approval for 215,000 which is the listing rate for the house. We have literally no wiggle room and asked if we could get pre approved for 232,000, which may or may not matter depending on how the inspection goes, but if we only have that one letter we also want to know what other houses we could get as they just applied the loan amount for the MLS. Well we are waiting for the new updated letter and now it is today! January 18th of 2022, a whole 40 days after we started this entire process, we get an email from her saying we are denied for any loan through them as the underwriter doesn't like my employment. Now, I am not necessarily upset that they didn't approve us, I am upset about literally everything up to this day. And if the people or person or whoever is going to respond to this from their office doesn't understand what I am mad about, then do not bother replying to this review. You are literally toying with our lives. If you would have told us that from the beginning, we could have done so much else trying to find a home. And just a reminder to the people over there that may have seen our file, my husband is disabled, and we needed a home before the end of January otherwise we would be homeless as we can't stay in our current house past January, we started this in December which could have been plenty of time, and maybe we should have just said no and gone with someone else, but you are literally ranked number 2 on most VA home loan lender's, but right now it certainly feels like you don't deserve that title at all.

Only use if you're active duty or you might confuse them. They will tell you whatever you want until it's time to finalize the loan, then the story changes. They will hold out as long as possible to lock your rate in so they can get a higher rate.

Veterans United made home buying easy and stress free. The team gave me the best care and help. I definitely recommend Veterans United for any home buying. They have a wonderful team and Im proud to have worked with them.

Alice and her team were so easy and positive to work with. I appreciated their clear and prompt communication. I shopped lenders and they beat all the competitors’ rates! They processed my loan so quickly that we could have closed early if desired. I will recommend to anyone I know in the CO Springs area looking for a great lender!!

Veterans United made closing on a house very easy. Alice Schneider was always on top of our paperwork allowing is to close in a few weeks. Would definitely recommend.

Veterans United made my original VA loan and VA Streamlined refinance incredibly easy. They were incredibly professional, very responsive to my questions, and they did everything but hold my hand along the way. I hope to be able to patronize their services and expertise again in the future.

The entire Veterans United team and affiliates have been incredibly helpful! They made the whole process simple, easy, and actually quite fun. They were always well equipped to answer my questions and get me what I needed. Hands down one of the best experiences I have had. 100% would recommend to everyone I know.

Martin Schneider did a fantastic job and helped my wife and I tremendously when it came to buying our first home. Everything we were unsure of, Martin was quick to put our minds at rest, and from home search to closing, he was available and punctual.

Great experience all around, from start to finish there were never any in answered questions or issues they couldn’t tackle. I appreciate the help and integrity. I will definitely recommend working with veterans United.

Words cannot express my deep disappointment in this organization. I have good credit, and make alright money , and could not get approved through this organization. I thought this place helps vets? What a joke.They ran and lowered my credit score for no reason. A total waste of time. Go elsewhere.

Veterans, This is my third home purchase through Veterans United (VU). You can’t go wrong with this company. They provide outstanding service, surpass the ease of other Veteran home loan institutions, and they are more efficient. The VU portal makes the entire loan process a breeze. My loan officer was incredible. So cheerful and helpful. Give them a try, I know you will be satisfied.

Alice was absolutely phenomenal! I highly recommend her. She was able to save us a lot of money and is incredibly knowledgeable about VA loans etc. We switched to her halfway through our home buying experience and she was still able to keep us on track to our closing date and got us lower rates than the previous lender. Thank you Alice and associates!!

My experience with Veteran's United was first rate from start to finish. Alice helped me find an amazing realtor and made the loan process much easier than I ever thought it could be. She got us to the closing table in only 16 days after we submitted our offer. Our family will forever be appreciative of the work Alice at Veteran's United and our realtor Blair Dinkins did to help us get our forever home.

I received exceptional service from Alice and the Veterans United team. This was my first home loan and they made the process seamless with a very not straightforward situation. I would highly recommend Veterans United to all of my veteran friends.

We have already told ten people about Veterans United. Our experience working with Team Alice was the only reason we continued with the closing of our home. They not only ensured we would get the best rates but we would be getting the best home for us. We highly recommend Veterans United above all others. We can only pay it forward in their name, but they deserve so much more.

Veterans United was easy to work with. Alice responded quickly and professionally. Our loaned closed 11 days earlier than originally expected. Alice understood our predictiment, working weekends and evenings as needed to push our home loan forward. It was a great experience. I highly recommend you work with Veterans United for you home loan needs.