U.S. Bank Branch Se Washington St, Portland
+1 503-275-6134
https://locations.usbank.com/index/oregon/portland/102nd-and-washington-branch.html
10220 SE Washington St, Portland, OR 97216, United States
U.S. Bank Branch Reviews
K
Terribly long lines because only one teller. So many branches have closed and the remaining branches are understaffed. They say it’s difficult to get employees but they might consider paying higher wages. The staff is friendly and professional but … there aren’t enough of them. I’ve banked with this bank for 40 years but I’m considering changing since they don’t seem to be concerned about customer service.
M
I was a bit skeptical going there after reading the reviews, but went anyway since the nearby branches don't have higher ratings. One of the banking managers was very helpful and I was treated well and respectfully the entire time. Wish every banking interaction I have could be like this one.
M
Time to find a new bank. I have been with you us bank for over 30 years. But the last few times I've been here wait over an hour to make a deposit.. I know employees are hard to come by.. But you could get the people from the desk to help clear these lines up.
Thanks for leaving us your review, Marvin. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Heather
A
Continuous long lines inside and out. Management rarely steps in to help. Not worth the problems they offer, which is the only thing they can. Chose happiness and time and another establishment. And they’ll reply to this with the typical thoughtless apology but nothing will improve.
Thank you for taking the time to share your feedback. We understand the changes in operation are a disruption. We're trying to make the transition as smooth as possible. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. We hope this helps and that you have a great day. Kind regards, ^Kortnee
A
Always a huge line and one person working definitely need to switch banks
Hello, thanks for reaching out. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. Kind regards, ^Kortnee
T
Unfortunately I went back to this bank today! To open a savings account!! I was told NO!! Go on line!! We’re to busy! Or come back next week!! Really!! One lady was just standing around. One lady just laughing and talking of course you can’t hear what they are saying they are behind glass!! The worst customer service ever!!!! Go to another bank!! This one doesn’t want your business!!! What has happened to US Bank!!?? The customer service can’t get worst! Two tellers the line out the door! And three people just standing in the back laughing in a conversation. I asked for help and was told NO!! They will not help me! They do not give out fax numbers. All I needed was a fax number!! Hire better people!!
Good morning, Tobi. Thanks for taking the time to leave a review. I apologize that the service you receive and experience at this location isn't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 0631 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
K
I don't have a choice but to go here because I make business deposits. But when I need change I have to wait in a ridiculously long line because there aren't enough tellers. They need to have a merchant window. I am on the clock, I need to get back to work. This is outrageous. If I had a choice, I would definitely go elsewhere.
B
If you want someone to speak to they are great as far as the ATM machines about 50% of the time I can't make a deposit or withdrawal. I call customer service and they always are apologize about some issue. After today I now have to open a new account somewhere else because this is causing me problems.
Good morning, Bri. Thanks for taking the time to share. We'd hate to lose your business and would like to ensure the ATM issue gets addressed. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 5529 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
K
I have been dealing with US Bank since 10/7/21. I opened an account and provided them with the documents to prove my address. They have since then requested it 3 more times. My account is still not accessible. I have driven to the bank over 7 times. Been given incorrect numbers to call intentionally. Then I finally get some help after tolerating hostility from the manager Ben. Only Ben is unable to find out more until the next morning. He said he would call and follow up with me. Then I have to call the bank and Ben doesn't even work today. This is the WORST customer service I have ever received. This branch will probably close like the rest of them.
We apologize we’ve let you down in providing exceptional service, Kyra. It’s never our goal to leave you feeling this way. We’d like to speak with you to appropriately address the service provided to you. If you don’t mind, please send us an email with your phone number to [email protected], including reference number 5080. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa
S
Never enough staffing. Long waiting periods. WORST branch ever!!! I’m trying to get my company to switch banks ASAP!
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FAQs
1. How Can I Locate U.S. Bank Branch?
You can call U.S. Bank Branch via +1 503-275-6134. You can fill in our easy-to-use online form to submit your loan request as well.3. How Can I Apply For A Loan At U.S. Bank Branch?
You can submit your information on their website. If you need other financial support, you can always check out our website and explore more options to get payday advance loans.5. What Will Happen If I Can't Pay Back My Loan?
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2. What Is the Location Information of U.S. Bank Branch?
U.S. Bank Branch is located at 10220 SE Washington St, Portland, OR 97216, United States. You can search the address on the map software and pay them a visit right now.4. Is U.S. Bank Branch An Agency Or A Lender?
U.S. Bank Branch is a Bank that accepts all kinds of loan requests. You can click here to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our panel of partner lenders to get dependable loan services.6. Can I Get Loans With Unpleasant Credit Background from U.S. Bank Branch?
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