Twin City Roofing Construction Specialists, Inc. Ivy Ave W, St Paul

I have been coached to ALWAYS get multiple bids, but would have stopped after one, IF Jon Lindquist of Twin City Roofing had been the first estimate. He was on time, professional, personable, beyond polite, knowledgeable, and very good at communicating at any level of knowledge. Im a Carpenter'sKid, so I know a thing or two about roofing. Jon recognizedthat and explai ed using layman's terms or more granularity as needed. The first meeting confirmed he, nor anyone on his team, would never talk down to me like I was a dumb female. There were sticky situations where Production was halted, but even with delays, the roof was completed very quickly with solid communicating throughout. Here are some drone photos from "After."

I loved Twin City Roofing! I had damage on my roof and gutters after a hail storm. Josh did a great job roofing my home. Him and his crew were professional, courteous and had a general concern for my satisfaction that far exceeded my expectations.

I just had my roof replaced and between Jon Linquist and the rest of the crew, they did an excellent job and were very quick. 1 day and done. Good clean-up. They are on my list to call when I have other jobs on my house to do.

Rob was a fantastic rep highly knowledgeable about the state of the industry and available options. Same day availability to take measurements and next day turn around on a competitive quote. Could not recommend more highly, more in the industry should treat their clients like Twin City Roofing Construction Specialists.

I have nothing but great things to say about Twin City Roofing. First off, the sales rep, Will, was very responsive and knowledgeable. Not only was he open and honest about the roofing work costs, Will and his team helped us navigate the insurance claim process which can be very complicated. We had three main things done... 1.) Re-shingling of our roof 2.) Installation of 6 new solar powered skylights 3.) installation of roof vents (that should have been done by the previous owner of my house). Our roof looks fantastic, the city inspector can by a few days after the work was done and said the same thing. One added bonus worth mentioning is that we had solar powered skylights installed. Not only do the skylights need to be installed properly, but there is also set-up work to be done inside the home (wall mounts, phone app, etc). Twin City Roofing realized that these skylights were new to them, so they called the local skylight manufacturer rep and he actually came to my home and provided a tutorial... it was great. I highly recommend going with Twin City Roofing. You will get fair market price, great service, and nice final product.

I initially contacted Twin City Roofing for a quote on flashing repair for my chimney. Joshua came out and was very friendly and professional, however the estimate seemed higher than what Angi had suggested (I discovered soon after that Angi was clueless as to what flashing was!)...I also contacted another roofing company and the rep suggested I actually needed new roofing/shingling. I believed him, but he was too much of a salesman for me. I sought out TCR and Josh again, as I knew that Josh never tried to "sell" me a new roof but only addressed my initial concern - the flashing repair. Well I've now gladly invested $14,000 on new roofing, venting for ice dams and ridge vents over the initial quote of $1800 for the flashing repair. It is an investment because it adds value to my home, it looks great and also repaired the flashing so I can now paint my interior without worrying about water damage! Now more about Twin City Roofing! Josh was a great communicator throughout the process, is very friendly and personable, was always punctual and upfront about cost, with a signed contract and the proper building permit posted on my front door! This is all critical as it reflects an honest and solid business ethic. And the communication within the company appears to be outstanding! Josh communicated with Taylor, the technical advisor about certain concerns I had... Taylor and Josh actually visited the first day of work to inspect my attic and ease my concerns with recent work I'd had done... the foreman for the work crew asked me if I had any questions, and the 5 or 6 crew members were always punctual, courteous, professional and diligent in their work! Lastly, two of the office staff always called me to tell me when the crew would be there and initially, to inform me that they would be starting my job a day later as they'd had some unexpected issues arise with their prior project. The crew took great care to protect the beautiful shrubs around my home during the 2 1/2 day project and the cleanup was impeccable! Again, I put a chunk of savings into my re-roofing, (though I've been told by a friend already that the price was very reasonable!) but I feel very good about it and am so pleased to have worked with Josh and TWIN CITY ROOFING! Thank you Josh, Taylor, the crew and the two coordinators in the office! You are all true professionals! Chip Stroebel / Saint Paul Midway

Brett was on time and knowledge. He was honest and upfront about the work that we needed to get done and that it was outside of the realm of what Twin City Roofing could accomplish. Being a new homeowner it was reassuring to have someone be upfront and not sell me something I don’t need. We will definitely be using Twin City Roofing for our future roofing needs.

Dealt with a gentlemen by the name of Rodrigo. He was very professional and answered all of my questions! He was very confident in all of his responses and provided me with a piece of mind. Looking forward to doing more business with this company! I highly recommend!

Twin City Roofing was amazing from start to finish! I worked with a gentleman by the name of Rodrigo. He was extremely helpful, answered all of the questions my wife and I had. He was a great communicator and helped us get our new roof up and running in no time. I look forward to working with this company and hopefully with Mr. Rodrigo again.

After hail damage required us to seek a company to repair our roof, we landed on Twin City Roofing. The salesman was very polite and appeared to be knowledgeable. The work took longer than expected to begin, the bill was significantly higher than the quote, and flashing wasn’t used appropriately. Within two months we had a leak with water from a heavy rain filling up a five gallon bucket in our bathroom. Between my wife and I, we have called them nearly one dozen times trying to get this fixed, had a company inspector fail to show up at our house after taking a day off to be available for him or her, and have had zero calls back. I was thrilled at the quote they gave us, and am now interviewing attorneys to get our money back. If anyone has questions about our experience please feel free to email me; I would hate for other families to be taken advantage of.

I chose Twin City Roofing (TCR) to replace my 30-year old roof because they offered me the best value. I received four bids; one of those bids was lower than TCR's, but that bid used lower quality shingles and also refused to give a fixed bid for potential replacement of decking. You never know what you're going to find when tearing off old shingles. I needed to know my maximum outlay if a portion or all of the decking was to be replaced. TCR gave me a fixed bid, both on a per sheet basis (5/8" plywood sheets, 4' x 8') as well as the entire roof. As it turned out, the entire roof decking required replacement. The old plywood was so deteriorated that it often peeled up with the shingles; it all had to be replaced. Knowing the potential cost ahead of time enabled me to keep the project within my budget. Do yourself a favor and educate yourself about ridge venting. My old roof was inadequately vented which revealed damage due to moisture buildup during tear-off. I knew nothing of attic venting, so I studied the design and materials while deciding which roofing company to work with. Only two of the four bids I received proposed ridge venting. I'm really glad I went that route. TCR sent three different representatives to my home to answer my questions prior to securing my signature on a contract. They worked with me to keep the cost down. They taught me about hail-resistant shingles and new underlayment that was more durable than old-fashioned 30-lb felt. I have high-quality leaf-guard gutters; made of steel and super durable. They usually don't need replacing but the roofers need to know how to complete tear-off without damaging them. They also need to know how to properly install new decking, underlayment, and drip edges without disturbing the gutters. TCR assigned a crew that had worked with these gutters before. Their installation was flawless in this regard. During the project the project manager, Jon, did an excellent job of keeping me informed through every step in the process. The roofing crew's attention to quality was impressive. The flashing on my two chimneys is arrow-straight. The finished roof, including my new ridge-vents and increased soffit venting, looks terrific on my 1960s split level home. I feel great about my decision to go with Twin City Roofing. I highly recommend this St. Paul-based company.

I am pleased with the roof replacement that Twin City Roofing did on my house. The project manager was very detailed with the inspection and measurement of the roof. He was knowledgeable about current materials and installation practices. The crew that did the replacement were on time and very efficient. There was good cover for siding and shrubs and the cleanup was very good.

I am not one to leave a negative review unless there are significant concerns with the work performed. Our customer service experience with Twin City Roofing was poor. Paul initially told us that the work would be completed within a month. We met with him in early August and the work has just been completed in mid-October. We also routinely were not given any updates or given incorrect updates about when the work would be completed. We had to call Twin City Roofing to ask when the work was going to begin as we had not received any updates. When we called, I we were told that the work should have already been completed. We also were often told throughout the roofing process that someone would come the next day, they would no-show, and we would have to call again to ask for an update. In addition, there were frequent errors while the work was being completed. Back in September, the wrong materials were dropped off at our house and then an employee arrived who clearly was not prepared to do the work. He did not come with a ladder, asked us for a screwdriver and level, and he did not seem to know how to assemble the turbines and had to read the instructions. The gutters on our garage were not completed when the rest of the gutter work was done. When we called to ask about the gutters on the garage, we were made to feel that the garage gutters were not part of our roofing project. We were told that the team would have done the gutter work on the garage if they had known that this was something that we had wanted, even though we had clearly discussed this with Paul at our initial consultation and it was included in the initial estimate. We expressed all of these concerns to Twin City Roofing and they made no effort to address these inconveniences.

I met with 7 local companies to discuss re-roofing my house. Brett at TCR not only showed me how some of the other companies were trying to upsell me with unnecessary services, he was able to schedule the work within a week of visiting my house. Cost savings and convenient timing aside, Brett was the most professional project manager I met with. I work from home and the crew was fairly quiet, willing to work around an important meeting I had and cleaned up my yard quickly. I’d recommend TCR to anyone.

Brett at TCR has gone way above and beyond to help us get our roof repaired after weight of snow and ice caused serious damage to the structural support system. Our insurance company delayed our claim for five months, and Brett hung in there with us the whole time, always responding to our calls, emails and texts promptly. His knowledge, professionalism and patience have been so valuable. It’s rare to find this level of customer service these days. Some contractors never returned our calls or didn’t show up when they said they would. With such a major roof repair, we wanted to work with a company we could trust. We definitely found that with Brett and TCR.