TitleMax Title Loans Brook Rd, Richmond

Shakeiya was EXTREMELY helpful during a very difficult time. I truly appreciate her wonderful professionalism and bubbly personality. She made the experience so much better than what I ever expected. Thank you for being a great help.

Shakeiya was very helpful!! She is so awesome and loveable with an Amazing personality.. This visit with title max has made my day do to her, she was very precessional and got things done in a nice timing fashion.. my next experience I would love her help.

Shakeiya was a wonderful rep here! She fully explained everything and helped me to the fullest extent. She was so friendly and helped me get a loan quick and easy!

Shakeiya is so helpful, courteous & patient. I really enjoyed & learned a lot about the loan process. It helps when people are good from the soul...just genuine. Please know that all good praises & blessings should flow her way.

Shakeiya and Tinisha were very polite and helpful with me today. Tinisha started me out with pleasant conversation and patiently walked me through the application process. Even though it was time for her to go. After Shakeiya excitedly took on the task of helping me further be approved. She explained everything in grear detail so i would fully understand. My experience was most pleasant. Thank you ladies!

Thank you ShaKeiya for always helping me and having a smile on your face while doing so. Great customer experience. Would recommend anytime !

Pamela, the General Manager was the most professional associate I have ever met. I wasn't the individual getting the loan, my friend was there to get a loan. She answered all her questions, reassured her of all her concerns and made this the most pleasant and positive experience! Titlemax knew what it was doing when this AMAZING woman was hired for this company. If you are in need of a title loan, go see Pamela!!! She took care of my friend and she will take care of you!!!

Shakeiya was great to work with. Very pleasant and efficient! Really enjoyed talking and working with her!!

To whom it may concern, I would like everyone to know that Pamela located at Title Max on Pharam and Brook Rd is the best General Manager that I've ever delt with. She is kind and generous and I will recommend anyone to see her if they were in need of any assistance. Thank you very much.....

Tinisha, at TitleMax Assist me with much courage. I haven’t had a Title loan about Two years, therefore she guided me through the steps to help assist me in the best way. The environment is very positive and kid friendly.

Love this place. Have several loans over the years with all good turnouts. Back again for my final loan in the Agent is very helpful. I strongly recommend title max on brook to anybody looking for a title loan. Thanks again Title Max🤗🤗🤗

Shakeiya was very polite and helpful I will be returning to continue business with them. She was able to answer all my questions and I left very happy!!!;;

.Excellent service is received every time I speak with a representative at this establishment.They have answers to all your questions and if your in a jam these are definitely the people you want to see.No hidden fee,up front about all info.And trust they really don't want your car so you get your title back with title max.Go to the 1 on Parham and Brook

I needed cash fast and decided to go to Title Max on Brook Rd. I was greeted with a smile from Shakeiya and she proceeded to help me with a title loan. EXCELLENT customer service! And FAST! I would recommend Title Max on Brook Rd. to everyone who needs help with a loan. (And ask for Shakeiya!)

Shakeiya was wonderful, friendly and made me feel like family. I will refer anyone to go see her.

Shakeiya was great! she was very informative. I am a first time loaner she made me comfortable about my situation. I will recommend her service any day of the week.

Shakeiya is amazing. The perfect example of what an employee should be and represent for a company. Its nothing like coming into a business and the employee shows they love where they work. Great JOB by Shakeiya you've earned a customer for life. Thanks for polite friendly and very helpful. You made my day!

Shakeiya was great, she is so awesome she helped me when I felt helpless. She gave me so much information about the loan I didn't know I greatly appreciate her and her services! Thank you again Shakeiya!

Shakeiya was wonderful, she has a wonderful personality she answered all my questions thoroughly. I recommend her services to anyone in need of a loan ! Thank You again Shakeiya !!

Michelle was very professional pleasent had on her mask and we had good conversation. Nice and clean and wiped down after every customer while i was there.

Terrance was very helpful, friendly and professional. He made my TitleMax experience worry free. Walked me through the process and explained each step in detail. I would fully recommend him to anyone interested in a TitleMax loan.

Shakeiya and Michelle were excellent and helped my fiancé and I get a title loan fast, efficiently and helped answer our questions when we weren’t 100% sure on what to expect. 10/10 would recommend

Tinisha is ABSOLUTELY wonderful. She was EXTREMELY helpful and she made my titlemax experience joyful, simple, and smooth. She is personally the reason I gave a FIVE star review

Shakeiya and Michelle were excellent, they helped me and my daughter and I greatly appreciate them and their services ! Thanks again ladies!

Shakeiya was amazing and she made the process very easy and smooth!! Spectacular customer service skills!!

I had a great experience with Shakeiya she made the process quick and easy and was very professional. Would certainly use TitleMax again as long as she’s there.

Shakeiya is the best. I can in having a very bad day no one want to get a title lian and as soon as i sat down she had me smiling. Before i came here the place i tried to go to could not help me. Thanks title max

Awesome customer service!!! So friendly and very thorough when answering my questions. It was quick and easy. I paid off my loan and got my title back immediately. 5 Stars across the board!!

The customer service and convenience is outstanding! Shakeiya was most helpful and friendly. I highly recommend this place! 😊

Pam is always a pleasure and has always worked it out with me. Brian always makes sure to make me laugh. Truly it is always a pleasure to stop by and catch up with this crew.