TitleMax Title Loans N Lake St, Aurora

I would just like to point out that Mayra is the best! She was very informative. She answered all of my questions clearly. She was super friendly & professional. She was able to help me out with what I needed. The store itself is very clean & neat. I would recommend coming to title max to anybody. Thank you Mayra for your outstanding customer service!!

Laura was very helpful and knowledgeable. She made me feel at ease through out the entire process. I would definitely recommend this location to friends and family. Laura will make you feel like you are family. Great customer service.

This is my second time coming here. You ask why? Wonderful ms Laura. Very professional and very helpful . She did everything out her way to help me out. Even stayed after hours to help me out w my questions! Love her she’s the best !

Laura was very helpful! She does her job very well. She took the time and answered all my questions. She didn't rush me, that's do nice. I was very happy with her customer service!

Firs time ever getting a title loan. Laura was great. She really helped me out in understanding how it all work and helped me to get more that what Iwas looking for. She was very patient and genuinely cared about helping me and my family. I would recommend anyone to stop by and see her for your financial needs

Ms Mayra was very polite and professional. I give her a 100% on customer service. I was satisfied with our business deal!

Lora was the best! She helped me get my loan, worked with me and was extremely patient with the process. I would recomend her to anyone looking to get a loan who is doing it for the first time or just needs someone who understands the process. She truly made my day.

Carolina Guerrero delivered the best customer service. Happy and energetic, I really felt welcomed and felt like the process ran smooth. If you wanna get good customer service I highly recommend her!

Laura was very good helping me out and very patient with my 1yr old fuzzy baby. Her co worker even gave her a balloon. Awesome team.

Mayra and Aurora were very friendly and helpful. They made the loan process fast and easy. I enjoyed my visit to Title Max!

Jazmin is awesome!! This girl makes me feel like I just walked into my friends house stressed and when I left I was relieved!! Awesome customer service I am a returning client & even though it's been a while I walked in & she knew my name was able to help me out in a matter of 15 minutes..

Myra D. From inside of the Aurora office were very helpful prompt and understanding would definitely recommend anyone who in a rough patch and may need a little cash assistance to get you through the hard time Myra D. Will try her best to get you as much cash as possible

If anyone needs help about anything ,Mayra is the person to go straight to,excellent listener,answer all my questions i had in mind,explains everything well and with details,she is bilingual so even better.also she is very kind and understandable to people not like others that really dont care about the situation a person is going through 5 stars for mayra 👏👏👏👌👌👌👌

Laura is the absolute greatest! She was so helpful and efficient! Answered all my questions and made me glad I chose this title max! I recommend her to everyone!!

Laura provided an awesome service and was very patient with me. It will be good to have more people like Laura around. If anyone needs a fast small loan come and see Laura she will take of you

Stephanie Lopez was very awesome. She was very knowledgeable about what she was doing. She also made sure that I understood everything I was signing for. She's very patient and demonstrates excellent customer service

Laura helped me today and she was so professional and nice. I would definitely recommend this place to anyone. They made the process easy and quick.

Antonio is the reason why I will be suggesting this location to family members and friends. He was extremely helpful, knew everything I needed to know..... and more!!!!!!! I worked customer service for 6 years and I want everyone to know this guy is probably the by far most professional at it and best at it!! Extremely helpful!!! Thank you again for all your help Antonio!!!!!!!

Marisol and Jasmine were such a great help they explained the process from begging to end. They are very professional I recommend them if your ever in need go with them in the office thanks girls !! Thank you once again Marisol and jasmine !!

Antonio is absolutely fantastic to work with! He is incredible knowledgeable and patiently helped to answer all my questions. Make sure you ask for Antonio when you come here. Thank you for everything!! Excellent experience!!

Great Service !!!! Laura Rocha the general manager is AMAZING !!!!! Rennie and Emily both made my returning experience a fun filled one. As always, this location is outstanding! KEEP IT UP !!!

Emily helped me from St. charles best service ever. If you need cash fast don't hesitate to come here!!

TitleMax's lending process was great and took about half an hour. The rep, helped me a lot and answered all my questions, which was why I’m happy with it. It was a great experience.

Mayra, was absolutely wonderful, She took through the process with no problem & The experience was amazing. Thanks so much.

Tony and Gus did a excellent job today for my husband and I. This is our second go around with them and never a disappointment. If your in a bind and need money fast hit them up!!!

Antonio was awesome definitely great explaining how the loan process works and made it easier for me to understand. Thank you so much for your help and kind customer service. :)

Laura and Lita where excellent, they came to my recuse with my loan. And I looked everywhere for service and their the only ones who helped me with my unemployment benefits. Thanks ladies you guys are the best.

Wow i got to meet the new GM for Aurora she was amazing great job sending here best GM ever thank you so much Mayra

This guus are good at what we do. Laura is great. This girls are so nice they call me to come back for another loan and I finally did. I am glad I did

If you find yourself in a situation where they repo your vehicle. THEY HAVE NO IDEA WHERE YOUR VEHICLE IS. On top of that items where taken out of my vehicle and it took over a week and police help to get my own belongings. Please do this as an absolute last resort I would have rather not eaten for a week or have been homeless for a few weeks then ever have to deal with such a horrible experience. MAKE SURE TO ASK HOW MUCH IN TOTAL YOU WILL PAY BACK OF U MAKE ALL YOUR PAYMENTS ON TIME

The girls Marisol and Jasmine are very professional and helping they both explained the process and what I need to fund a loan I will defiantly come back and do business with these young talented ladies. I defiantly recommend them to any body whos in need of a loan !!!!!

Mayra was great :) She made the loan process informative and insightful. I know as a customer I can always trust her to give me facts. I leave with the money I need in my pocket and feeling confident about the loan. Ask for Mayra when you go!

I walked in having questions and the women there named Mayra was so professional and knowledgeable about the loan process. She answered all my questions ! I recommend this location to anyone wanting to take out a title loan and also recommend talking with Mayra! She made me feel comfortable and not embarrassed about asking so many questions.

This was a first time of me having to get a title loan, my experience here with Aurora was great. I walked out of here a very happy man. She helped me beyond belief, in a very professional way. Her explanations on this process were great. Truthfully I walked in this door by mistake, I am so glad that I did!

I selected this location as I saw a lot of great reviews and honestly they did not disappoint. Tony was extremely courteous and thorough when he went over my options. It made my decision to work with this company easier. If you need assistance I highly recommend working with Tony.

I went to the Title max just for a short week loan. I only wanted a small amount from them. I got what I was looking for but the lady Laura Richard was awesome. She knew her stuff and was quick about getting me approved and with a small payback amount in a week for the loan. Thanks Laura great job done. 😊

I would definitely recommend this to anyone I know I needed cash decided to stop in TitleMax in Aurora on Lake St. and soon as I walked through the door I was kindly welcomed and helped right away by General Manger Laura. She was very professional, friendly and very detailed about everything. She would definitely get more stars if it was possible. Thanks Laura And TitleMax

Laura was truly an amazing rep to help me set up & secure my loan. She helped me more than with just the loan. I will definitely recommend her & this office to anyone in need of assistance. Thank you again Laura & title max!!!!

Mayra was awesome 5 min before she was closing and still welcomed us with open arms very professional and patient I would definitely refer TitleMax to friends and family

Service was excellent, Laura really helped us out when we needed some extra cash for vacation. Easy and smooth. The rates were not like some of the others that can be outrageous, payments I can afford..

Laura was absolutely the best!! She answered all of my questions and made me feel at ease with the loan process. Definitely ask for Laura’s help if you’re in need of a quick loan.

Laura helped me with any questions I had! She had great customer service, and overall she’s a nice and genuine person. Definitely recommend this place.

I had the pleasure of working with Antonio. He was very thorough and made the entire process simple and easy. He was very professional and easy to work with! I would highly recommend him.

Stephanie is unbelievably patient and helpful. She was willing to wait for me even though I was late for my appointment. She also educated me on the process as good as you possibly can. I would definitely refer Title Max in Aurora, Illinois.

Antonio made my experience very exceptional. Antonio was very professional and knowledgeable in every aspect . He made me feel very comfortable and appreciated. I would strongly recommend Antonio for anyone looking for exceptional service !

Laura is the amazing! She was so helpful and efficient! Answered all my questions and made me glad I chose this title max! I would definitely recommend

This experience was quick and easy! Laura was kind as a lamb & efficient with our loan.. WE WILL B BACK!!! Come here when you're in NEED! Very Happy!

I had a great first time experience. The new general manager Mayra was very well mannered and extremely knowledgeable. I’d recommend getting a loan.

Awesome customer service. Jasmine and Stephanie are great! Didn't even feel like I was at a loan place. They really try to help you. There are no surprises either they explained everything up front to you.

The two lady's up front (Marisol and jazmin I believe) are amazing and have great customer service. Really informed me on what I was doing and how to go about things, rather than just getting me out the door. Appreciate it!

Found myself in a tough situation this week. My sister recommended this specific location. It was the best decision I made! I was helped by Antonio, and he made the whole process easier. Very polite and extremely helpful.

Laura was very respectful & very helpful while I was getting my loan, she helped us with any questions we had & answered them as detailed as possible. Totally recommend coming here!

Laura help me get what I came in for great customer service will prefer them to anyone! Love this place five stars for me

It was a pleasure working with Laura Rocha! She was very helpful, friendly and knowledgeable. Def will be coming back! If you need any ER money def stop in!

Laura was great she was nice and very understanding. Willing to help me with all the paperwork.she is a very nice person with a smile she will make you feel at home

Antonio was very kind very helpful. Explained things thoroughly and gave me a great breakdown & understanding of things. If you need help he’s definitely the man to go to!

Laura R was amazing! She explained everything very thoroughly. Im so happy that i was able to sit and meet and apply with Laura.

Laura was an amazing person i recomend anyone that needs a loan to come an see her. She will go beyond for you and will make ypu feel comfortable taking at all times

Very professional and helpful. Explained everything in great detail. This was our second time going and I’m glad I went back. Thanks ladies!

Laura was amazing! Highly recommend her for a short term loan and she even went above and beyond and gave me some parental advice ! Thank you!

Mrs Aurora and Mrs Mayra are two very polite and professional young women and they both made my experience with title max easy and enjoyable

Laura is amazing!!! She’s very nice and helpful. Definitely recommend coming here, everything went quick and smooth!