TitleMax Title Loans W Main St, St. Charles

This review is from both of us Mr.& Mrs.Idilfonso Avilez. Let me being by writing of how outstanding Cindy welcomed us from the first step into the doors of Title Max Store. She was hospitality, friendly and vey positive about us getting the loan right there. Let me explain before going to TitleMax in St. Charles we went to another Title Loan place in Elgin. The wonderful person there I think her name was Lawanda (I’m sorry if I get it wrong), told us that Cindy @ TitleMax St. Charles can help us. And Amen we were able to get the loan. My health has been hit this past year with lots of different stuff and has been very difficult to keep up. This loan will help a lot were others said no here from the first time you can tell the difference. Thank you Cindy so mucho and people if your in need this is the BEST PLACE to go. I give her an A+😀 Excellent & Outstanding

Walking into St Charles office was welcomed by sales rep Cindy. She was amazing and very helpful. She made the process easy and materials understandable. I love her and would definitely recommend everyone to see her for loans. Thank you Cindy for having my best interest at heart. Vikki.

First time user and we couldn't be happier. Process took a little bit longer then expected but it was absolutely worth the wait. Cindy was able to help us with our every need and went above and beyond to get us the max amount available to us. I would most definitely do business with them again.

If you go in this location ask for Cindy! She is very helpful and goes above and beyond to make you experience a great one and get things done. She is very personable and kind. I would definitely go there again.

EMILY IS THE BEST. I dealt with a situation with my bank after receiving my check and Emily went above and beyond to rectify the problem to ensure that I got my funds. I would recommend this location to anyone needing assistance. THANK YOU EMILY for coming through.

Emily is so nice and caring. She's very good at managing her time with customers and will do anything to help you out. They also offer water etc while you wait. This place is the best with customer service!!

I called in need of help and I spoke to Emily the store manager. When I arrived to the store she was very energetic and welcoming! They we’re really friendly, kind, and hardworking! They we’re awesome!!! I recommend them to anyone!!!

This is a wonderful place to go to if you find yourself ever in financial difficulty. The staff there are amazing. Cindy in particular is welcoming and makes you feel at ease. As we know it's a pain having to borrow funds from family or friends. I would recommend Titlemax St.Charles location to anyone.

Emily was very friendly and helpful in person and on the phone. Went in to title max without any knowledge on title loans and she walked me through it very carefully and answered any questions/concerns I had. I would highly recommend her!

If you need a quick loan. TitleMax is the place to go. You can stop out or pay online. Cindy and Emily are wonderful sales Associates. They are down to earth people and make you feel at home!

Cindy and Emily were very helpful getting me the money I needed. The process was simple and fast. Highly recommend Titlemax St Charles!

Emily is very efficient with what she does. My experience at this location was flawless and filled with laughter. Thank you for smoothing over what I thought would be a terrible process. 10 out of 10. Bravo.

Cindy Is the most horrible person I’ve ever met in my entire life she was the most unpleasant person that ever work with I will never recommend this place to anyone she’s careful person don’t here..!!!! Whatever you do because she doesn’t understand people got other things in their lives and sometimes They can’t make payments at the time she not a understand person either don’t go here !!! Whatever you do

I was impressed by the customer service of Cindy. She made me feel like a valued customer and the next time I come in I will ask for her.

Cindy, thanks for the amazing job you do and thanks for your patience. I was late but you waited for me until after office hours. Thanks for the easy loan process too. You just one of a kind.

Met the General Manager Christina at NTB tire and service center while she was getting her tires checked. While we made small talk she mentioned where she worked and gave me detailed information Incase I ever needed some extra cash, and here i am! Process was easy, fast and she made me feel 100% comfortable with doing so!! RECOMMENDED! Ask for Christina Gómez.

A very pleasant experience made me very comfortable I felt like I was hanging out with a friend. Not getting a loan at all. Jessica was awesome I will recommend to any of my friends that are in need of a short term loan for SURE!!!!!

Emily is the best girl in the world! Super helpful! Gonna keep coming back here for the great service.

My mother and I came in today and had a few questions about the loans they offer here. Cindy had all the information we needed! She was very attentive and knew so much about what they have to offer their customers. I will definitely be recommending her to everyone!

Cynthia did an excellent job for me today. She was friendly and helped me throughout the entire process, and helped me get exactly what I needed. I recommend St Charles TitleMax to anyone who needs cash fast.

My wife and I worked directly with Cindy, what a fast and painless process it was dealing with this reputable company. Cindy was a pleasure to work with, very friendly and knowledgeable. I would highly recommend TitleMax to all my friends and family.

I met with Emily and she is super friendly, she was amazing with my daughter when meeting with her, she was very professional and friendly throughout the whole process and I would recommend working with her to anyone !

Cindy Kopp was amazing in assisting me with my loan. Very pleasant & friendly. Also patient with my children. Although the application process ran her through several haults, she didn't stop until she got the job done. Wonderful customer service!!! I will HIGHLY RECOMMEND ANYONE TO HER!!! Bussiness was a pleasure. Thank you again for being such a great help, very much appreciated. If I could rate her 100% I would, she definitely deserves it.

I had a wonderful experience Cindy. She was beyond helpful. I could not of asked for better customer service. I will definitely refer friends and family to her.

Christina is amazing! Helped me get the cash I needed the same day and followed up with me days after to make sure I didn’t have any additional questions about my loan. Also downloaded the app, now I can make my payments online.

The ladies that work here are amazing. I was in and out very quickly with the money I needed. Very friendly service. Thank you Cindy for all your help working with me.

Out within 30min. Easy process, staff is very cheerful. Recommend to all family and friends! Offered me and my kids water, also gave my kids coloring pages and colors. Took care of me very well! Thank you Christina!

Cindy was awesome. Sweetest person I've met. Made mine and my husband's experience easy and enjoyable. Thank you Cindy and TitleMax!

Emily was very professional and on point. She answered all my questions to a t. She made the process very simple and removed the stress from the process as well. She is a very good employee and danm good at her job and if I have to get another loan she will be the one I call. Thanks titlemax and Emily.

I was somewhat hesitant getting a short term loan from a title loan company, but I was so glad I chose THIS SPECIFIC Title Max location. Jessica and Emily were extremely knowledgeable, pleasant and thoroughly helpful regarding the entire process and all my questions. I was given great advice how to lower my interest over the term of the loan and I would highly recommend this location to anyone seeking a stress-free transaction! The interest rates are highly competitive, also.

Emily and Christina were amazing. They took care of everything in a fast manner and give me a few giggles along the way. They were so fun! Thanks again guys!

Had a wonderful experience with Cindy. Her awesome personality and fantastic service made a stressful experience easy and pleasant

Title Max in St Charles is amazing. Christina is so helpful and very friendly, as well as her co-worker Emily. Definitely recommend them to friends and family. Will be back once the loan is paid off!!!!

Great people to work with they are really friendly and kind I definitely come back if I need to Emily and Cindy great great ladies they will help you out

Emily was great she helped us in a friendly and professional manner she’s awesome