SuperPawn W Olive Ave, Peoria

I was at the pawn shop today and they took great care of me. They were closing and opened back up to help me out til pay day. I really appreciate you guys 🙂 your the best!

The first thing you'll notice at this place is the low IQ of the employees. I'd say they have just enough intelligence to stand idle and speak broken language, that of which is mostly speculative nonsense. They'll desperately try to sell at a high price, but dont know anything about their own inventory, and when asked, you get the "idk, I just work here" or some kind of low effort sales pitch.

No HONOR at all...They will throw away a consistent customer over $50. DUMB! I love shopping and saving money at pawn shops. I just purchased a very inexpensive laptop. It is the last thing I will ever buy from them - They can't be trusted. NOBODY should trust them with their money. The laptop didn't work. When I tried to return it, I was very surprised to be told NO. The reason? My receipt has a stamp on it that states 'This item is sold AS IS with no returns, exchanges or warranties." This statement is followed by a line that says: Customer Initials. Which, of course, is blank. I explained that customers should know this before they get a receipt not after. This stamp on my receipt is the only place/person that ever mentions anything about being AS IS. So, even though this company has a satisfaction pledge and they pretend they will give you a month to take something back to them. Look at your receipt CLOSE!!! They are bragging about their great return and exchange policies, then less then an inch away from their wonderful policy the receipts say No Returns/Exchanges at all!!! What a JOKE.

Took in a 14k white gold pendant with 5 stones of aquamarine. Had an emergency and was offered only $20 by a guy who smelled like alcohol. The pendant was originally $245! He said he did not count the many stones and was just paying for the gold. I refused to sell it to them. After I walked out I saw the two men laughing and heared them congrats each other on ripping off another one. A man came in before me saying he had not eaten for 2 days and was selling his wedding ring. I have a feeling he was the one they were talking about. Been here before and had reasonable service. But this was incredibly unprofessional.

All staff, Vanessa especially, were very kind and friendly, very professional and courteous in assisting me with a temporary cash loan for collateral. I look forward to returning to pick up my item, which is hard to say for any pawn shop. Its a smaller shop next to a 7-11, but worth stopping by if youre in the market or area. Good luck to you happy pawners, and thank you again to Super Pawn, Vanessa, and staff, for your help today! :) ✌❤💣💥😊😊😊

Place is a literal joke. Lady ripped me off hella. I walked in with a 200 dollar Easton baseball glove and she said she could only sell it for $25. She ended up buying it herself personally but she told me that all she could do and that it was a good price. Do NOT ever buy off or pawn from this pawn shop. They WILL rip you off they don’t care. Horrible people🤣🖕🏻

I have been a previous customer at this location for 5yrs and today I called in search of ladies white gold diamond hoop earrings and was told on the phone by the female asst. manager that they had a pair of earrings.. I asked if the diamonds were in channel setting and she said yes... So I get i the car a drive all the way done to this location. I walk in and go to the jewelry counter and find the diamond earrings...Not one set of earrings is in a channel setting. I ask for the manager and when she comes out I asked her why she told me the earrings were channel set? She said it was her mistake; they are in prong setting....I’m like WHAT!! I drive all the way down for this nonsense....I will never shop at this location again...

Horrible service. Bring a couple jewelry to check the authenticity and get a estimate. The girl at the front desk treat me rude. Also they even check all my jewelry. They told me that anything was gold and I went to a different store and I had a couple of gold jewelry. Worst service girl at the front desk really rude and impolite!

I enjoy going to the pawn shop. When it comes to deals and good prices this is the place. Last year my husband attended this raffle thing and won a free necklace from here. Thats pretty cool not most places do stuff like that. So far this place hasn’t been a disappointment. And when it come to customer service Eder never fails to bring his “A” game. Keep up the good work man.

great location for used game stations, i bought 2 ps4s and they both work great and no issues along with remotes!Vanessa was great at welcoming me to the store and very attentive on the products details and specifications. I definently recommend this place!