Spokane City Credit Union N Monroe St, Spokane

I’ve been going to Spokane City Credit Union since I was a young girl. My whole family banked here forever if that tells you anything!:) Everyone who works here feels like family as most of them have been here forever, so in my mind, they must be doing something right to have little to no turnover and get to see the same smiling faces when I stop by. Their online banking is great! They take good care of their customers and I couldn’t say enough good things about this establishment! Great rates too!:) I would recommend then any day over a large banking institution! Credit unions is where it’s at!

Teeny and best credit union with the lowest loan rates. I have gotten 2 loans here in the last 2 years. They finance motorcycles. Yay. I am a fan of the "i own it" aspect of non profit credit unions. The building is pretty cool and it is in an old and pretty funky fun Spokane neighborhood. I like the vibe. I love the nice people. But most of all because I'm a cheapskate, I like the rates. Note: to join a credit union i needed a credit score at 650 or better and no unpaid collections, because it is an actual membership not just an account like at a for profit bank. 650 is hardly perfect credit, over 800 is. I like to be part of something that i own and that saves me money

Refinanced our vehicle purchase and saved a ton of money off our loan which was originally with Wells Fargo! Ask them about their special interest rate for electric vehicle purchases!

Great customer service and very easy to work with. Very friendly employees.

Great folks, superb personal service. The whole team knows me by name!

Updated 6/9/2022 — Not following my own intuition, I got tricked again when I requested a personal check for a mini motorcycle I wanted to buy (my primary is USAA and getting a check sent is difficult). I specifically asked if I needed to do anything with the paper check in the event I decided to pay with a rewards credit card for the vehicle (at least then I could wire the money to pay off the charge). I was told that all I need to do was shred the check up and dispose of it. Nothing else. I purchased the vehicle using the rewards card and decided that I would hold on to the check in case I wanted to purchase a second mini motorcycle. Nearly a month later, I ripped up the check and disposed of it. I logged-on online to view my accounts and discovered that I was being charged interest on the personal loan (for a check I never cashed). I made the call to the SCCU and was told that the account was still opened, I back owned back the loan, and being charged interest. I told them what I was previously told about destroying the check (nothing else) and disposed of the check a week ago. They proceeded to tell me they would have to have evidence that I destroyed the check. The only remnants of the check I had were tiny pieces with some little identifying information. I put the tiny pieces in a ziplock bag and raced to SCCU. I explained the situation and was told that SCCU and their management could NOT do anything for me regarding the interest charge (roughly $80), but could void out the check/loan and close the account upon me paying the $80 interest charge. ???? Seriously? That’s equates to 2000 miles of gasoline on my motorcycle. I had all my accounts closed while at the counter and will never do business with them again. As far as I’m concerned, SCCU is full of liars, thieves aka con-men and women. If any of you SCCU employees are reading this… I put a lot of trust in you and your word for 20 years only to left feeling like a victim of theft and leave this review for you. Downgrading stars to a 1-star.

This is a solid, small town financial institution. The tellers will greet you by name once they get to know you. They aren’t fancy, big or complicated. Mobile banking is clunky but functional. They tend to be conservative when it comes to underwriting loans. They only have one location and two ATMs I think. Overall, if you want a big box bank experience and the gadgets and flashy tools that go along, this isn’t the place. If you, like me, want a simple, straightforward banking relationship for the long term, I can’t think of a better place in Spokane.

Hands down best bank ever. Jamie and Crew were amazing to work with I am extremely happy with the service I received from them and I highly recommend doing business with them.

They are very polite and will help you as much as they can

Great deals on loans and always helpful.