Redwood Credit Union Main St, Lower Lake

The manager on duty lied to me. Went there to deposit an old check I had, the manager told me she wouldn't accept it because there's a federal law against accepting checks more than 6 months old. According to the internet in my pocket, that is a lie. It's not law, it's discretionary. Then I asked her if it was true that a check can be written on anything as long as it's got the required information on it, such as a deposit slip, which I happen to know is true, and she said no it wasn't true. Really? So she's either lying or ignorant. Either way she's not qualified for her job. I love RCU but the help at this branch are jerks. I've had accounts with RCU for 30 years, I currently have 2 there. Never been treated like this. She could have accepted it but she chose to give me a hard time instead.

After many years of banking with big institutions, I switched to RCU when they opened a branch in Lake County, where I live. I have their credit card, re-fied two auto loans with them and free checking. It's been a year and a half since I switched and I could not be happier with the service, unbeatable rates, the terms and the trust they have shown me. Also, a super-friendly staff that have the authority to actually help me instead of referring me to call 1-800-I-hate-my-bank-offshore-call-center, and a sparkling clean facility.

I am so pleased to have RCU here in Lake County. For me they are just 15 minutes up the road, very conveinent. The staff has always been helpful and friendly. RCU services are top-notch. Of course, that is only my humble opinion.

i live in north lakeport and am thrilled we now have an office in lake county. It's about a twenty minute drive but that is better than going all the way to santa rosa! Thank you RCU.

Jasmine is exceptional, highly professional, kind, considerate, positive.

Yeah not really a 24hr ATM. Doors were locked even as a RCU member couldn't get access

I opened an account at Redwood Credit Union and I was extremely impressed with the the kind, caring, and professional but relax ed way they worked with myself and Granddaughter. I left there feeling very good and secure. And I met a new friend.

Great having a redwood credit union here expect for when you actually need a ATM. They don't have any out side unlike basically every other branch I've been to. Worthless

Called to set up appointment to set up a checking and savings account. Woman just stop assisting in the middle of the call. Poor service to say the least.

Friendly staff, went out of their way to help me multiple times.