Nyle Maxwell GMC I, Round Rock

Louis and his finance manger made buying my new truck not only quick and easy but was also fun. Great communication, explaining docs and giving me what I think was a heck of a good deal. Go see Louis at Maxwell Round Rock if your in the market for new / used vehicle.

Amazing service! I had brought a truck into their service dept that I had purchased and Steven did a full inspection finding multiple issues that should have been fixed before purchase, he was a huge help. I ended up returning the vehicle and buying one from here and the entire experience was easy and pleasant. Marshall was great and I ended up with a better vehicle in the end.

Bryan Mathes was exceptional! He was considerate of my time and he was responsive to my questions. The overall experience was positive and efficient! I would recommend Nyle Maxwell GMC to anyone in the market. They really are offering a unique car buying experience. Thank you, Bryan and Reid for a great experience and an awesome truck! You can buy a vehicle anywhere, but if you are person who values your time and knows what you want, there isn't an easier team to work with!

I had a great experience with Michael in the sales department, Reid in finance, and even Jenny in service. There was minimal haggling on price. And no last minute add ons. After I purchased I quickly got a nail in my tire and they all coordinated to get me in and taken care of quickly. I’ve had other dealerships forget you exist after signing on the dotted line so it’s nice that Nyle Maxwell GMC is different. They have earned my business for future purchases.

Being a return customer I bought a 2013 GMC Terrain back in November of 2014. I couldn’t help but return back to purchase another car from Nyle Maxwell in Round Rock. The service was so great! I made a phone call to Jesse who sold me my 2013 Terrain. Talking about great reference, he introduced me to Marshall who is very nice, kind, patient and worked diligently to get me in my 2019 GMC Terrain. Great Teamwork! Also I like to recognize Mr. Loft for his dedication in Finance for a returning customer to ensure that I was completely satisfied with my new Terrain. With modern technology, it was such a joy that Marshall worked with me long distance to purchase my car. If you like GMC vehicles, I highly recommend Nyle Maxwell Dealership in Round Rock, Tx. No hassles, just strictly GREAT BUSINESS.

I traded in my 2007 Dodge Ram 3500 and from the very beginning of the sales process the team was excellent. Nick took care of me on my trade and worked with the banks to get me a solid deal. Josh put together my deal and the experience was extraordinary. I would recommend these guys to anyone. I love my new truck and I’ll be sure to send this team plenty of business!!

Scheduling a time that was convenient for my service was easy. I was met on the drive by Scot who was very friendly and professional. I was kept aware of the status of the service throughout. The service was completed in a timely fashion. I will return for my service and recommend Lyle Maxwell GMC to everyone.

I had a really great experience at Nyle Maxwell GMC. Being a business owner mean not having enough time in a days worth. They made it simple and convenient. They had my truck clean and filled up by the time I got there. Made it in and out in an hour. 👏 👏 A special thanks to the finance department for working hard on getting me a great interest rate.

Andrew and Mark were absolutely amazing. We had a horrible experience with the previous dealership we worked with, Andrew and mark made up for that. They made us feel comfortable and that we could trust them. They have our business for life!

Scott my advisor who takes care of my repairs is always helpful and does an excellent job keeping me up to date on repairs needed. I'm very satisfied with the service I receive at the dealership and rate the service from Scott at the top of the scale along with the workers who worked on the truck.

I really wasn’t planning on purchasing a car when I drove up. However, there was a truck that totally fit what I was looking for on the lot. Jacelyn was just such a nice person in helping me through the whole purchasing process and was just wonderful in making this all work out! I also have to thank Alex in finance who really helped me get the best interest rate and make the purchase all come through. I would totally recommend buying a vehicle here if you can find what you are looking for.

This is our 4th vehicle we have purchased with Nyle Maxwell using Marshall as our sales rep; we are obviously happy with the stellar service we always receive. Ww appreciate the no-nonsense and authentic approach with every transaction we’ve done with Marshall. We will continue to do our business with him and continue to send everyone we know looking for a great deal on a vehicle to them.

My salesmen Martin McCoy was great on keeping me informed as I waited on my truck to arrive. I have bought plenty of vehicles in the past, and one thing that I hate is waiting to sign paperwork as its always time consuming. Here at Nyle Maxwell GMC they set me up with an appointment and with then short period of time I was out and on my way back home with my new 2022 GMC Denali 2500 HD. Great team work, Happy customer !!

I recently purchased a Sierra 1500 and I can't say enough positive things about the folks at Nyle Maxwell GMC. My salesman AJ was great. No high pressure sales. He kept in contact with me over text message with updates on their truck inventory. Thanks AJ for all your help.

Andrew and his team at GMC were awesome to work with! This was my first time purchasing a car, and start to finish they were transparent and worked towards getting me my dream truck. Could not be happier with my experience!

I had been looking for a new Yukon for a couple months and tried my local dealership with two different salesmen and had horrible experiences. I reached out to Nyle Maxwell GMC and got AJ. He and the entire team made our buying experience absolutely phenomenal! We were able to order the yukon and AJ kept us updated in the arrival. Alex in financing was so fun and really helped us out. If you’re in the market for a new vehicle please go to them I promise you won’t be disappointed.

It was easy to schedule and check-in was a breeze. My truck was services in a timely manner and the people working there were very considerate. The waiting room was clean and I was able to get some work done.

My purchase experience for my 2022 Yukon Denali was outstanding from start to finish! Although the chip supply issue has made finding exactly the car you want a waiting game, some dealers have stayed true to their values and their customers. Nyle Maxwell GMC is one of those dealers. No games, no hidden fees or unrequested add-ons, no pressure. The price was the price. Martin was excellent in walking me thru the process and has deep knowledge of, and pride in, his product. It took 6 months to get it, but it was worth the wait.

I can't imaging how my experience at Nyle Maxwell GMC could have been any better. Madi was amazing, she got us in the vehicle we wanted at the price we could afford. Alex in finance is awesome. Explained all the care packages that GMC offers and then made recommendations based on how we typically use our vehicles. If you're in the market for a new vehicle, give Nyle Maxwell a try, you won't be disappointed.

Schedule an Oil Change for 11am on Saturday 6/18/22. Dropped vehicle off at 10:55am. Spoke with Scot Murray and said I would like an OC and please let me know what other regular maintenance is required at 40k miles. I also asked for the two key fobs I had put on the side for me to be programmed and cut. After 2 1/2 hours, I still had not heard from Scot. Customers coming and going over this time period. I couldn't find Scot. I went up to the two gals at the counter and asked what is going on with my vehicle. They got Scot for me. I asked what they have completed. He said they changed the oil and did a multipoint inspection. I said, "That's it!". Two and half hour and that is it. I asked what work was needed. He gave me a list. I asked why he didn't bring that to my attention over the last 2.5 hours. He had no answer. I asked about the key fobs. He said they couldn't find them. I then told him again that the parts manager was to put them on the side. He then found them and gave me an astronomical price to program and cut them. I told him this is nowhere close to what Jenny and the parts manager quoted me. He became very perturbed and said he would get my vehicle. As fate would have it, my salesman Marshall, happened to walk into the service area. I told him how disappointed I was with the way I have been mistreated for the last three hours. Marshall actually listened and looked as though he cared, unlike Scott. Marshall said three hours is ridiculous for an oil change (especial a scheduled one) and said he would pay for my oil change. He told the gals to issue me a credit since I already paid for it. Scot showed me I am not a valued customer to Lyle Maxwell. He seemed like a slimy car salesman from years ago. Thank God Marshall is not like that or I would never have bought a vehicle from him. Scot was full of attitude and excuses and lacking in tact, politeness and customer service. This is by far the worst service I have received in 60 years.

I had a great experience with Michael in the sales department, Reid in finance, and even Jenny in service. There was minimal haggling on price. And no last minute add ons. After I purchased I quickly got a nail in my tire and they all coordinated to get me in and taken care of quickly. I’ve had other dealerships forget you exist after signing on the dotted line so it’s nice that Nyle Maxwell GMC is different. They have earned my business for future purchases.

My purchase experience for my 2022 Yukon Denali was outstanding from start to finish! Although the chip supply issue has made finding exactly the car you want a waiting game, some dealers have stayed true to their values and their customers. Nyle Maxwell GMC is one of those dealers. No games, no hidden fees or unrequested add-ons, no pressure. The price was the price. Martin was excellent in walking me thru the process and has deep knowledge of, and pride in, his product. It took 6 months to get it, but it was worth the wait.

Was the most pleasant visit I've ever had at the dealership!!! Was in and out as advised, Chad was on top of it and stayed in contact throughout the duration of time my truck was being worked on. I couldn't have asked for a better visit i was trulyimpressed!! Thank yall again!! I wish all dealerships would make visits as pleasant as this one was.

Everyone was informed, friendly, and helpful. Wonderful team and wonderful truck!

Communicated with me when vehicle became available and assisted me with making my purchase.

Over the past 2 years I have purchased 6 vehicles from Nyle Maxwell GMC in Round Rock. The Manager Eric and my salesman Marshall handled all 6 like a well oiled machine. Not to mention always going above and beyond to make each purchase a streamlined process. I will forever entrust my business to these two gentleman.

Jacelynn was amazing to work with. The transaction was, as always smooth working with Nyle Maxwell. We will continue to purchase and refer to your dealership.

Madi did a great job!! She was very nice, took time to listen to my needs n helped me find the perfect truck!!!

I recommend Nyle Maxwell in Round Rock. Martin McCoy went out of his way to find the used truck that met my specific requirements. Even after the sale, Mr. McCoy has been responsive and available. I had a great experience at Nyle Maxwell and I LOVE MY PRETTY PRE-OWNED TRUCK!

What a nice group of people at Nyle Maxwell in RR. Everyone was super nice. Martin did an amazing job walking us through all of the bells and whistles on our new truck. Alex in finance was great and helped us find a super low rate. Josh Lee was also helpful in getting our vehicle during this time of limited availability. Overall a great experience and I would highly recommend them!

On Wednesday evening 12-29/2021 I put did an online inquiry for a 1500 Sierra. Thursday morning within 10 minutes of sales opening Andrew contacted me to discuss the vehicle. We set up a time for me to come in and look at the truck and go over the buying process. From the minute I walked through the door Andrew and everyone at the dealership treated me like family. Andrew spent time to go over everything and answer all of the questions I had. Reid in Finance made sure I got any and all discounts I was eligible for. After the sale Andrew took all the time that was needed to go over everything on the truck and made sure I knew how everything worked. In this time when vehicles are selling themselves as soon as they show up the crew at Nyle Maxwell still puts the customer first and provides an excellent customer experience. I will be back.

Outstanding customer service! My wife and I knew from the beginning that Michael knew his job and could be trusted. I recommend everyone who's looking for a new truck or car, make sure you go to Nyle Maxwell GMC.

Nyle Maxwell is a great place to do business with! With all of the problems nowadays, plant shut downs, chip problems, the COVID-19, suppliers not having all the parts available to build the vehicles, causing a large slow down in production. In my opinion I think finding a good dealership is more important than any other time we have had. The crew is very professional, make you feel at home and try to help in anyway they can. Problem nowadays is the lack of product and some dealers going way exorbitant in price. Yes pricing is something we all look at but more important is how you are treated and how a dealership handles the business they can for you. It’s not always a dealership, nowadays you see more problems from the manufacturer and not the dealer. After 73 years of life I find I have visited with a lot of dealers and Nyle Maxwell is one I’ve chosen to be my go to for a purchase. I just picked up my 2022 GMC 3500 and love it. The lack of vehicle availability is everywhere. Nyle Maxwell worked very hard for me to get the truck ordered and in. This is more important than anything else, their communications were above board and straight to the point. I’ve had dealers tell me all kinds of stories but Nyle Maxwell tells you like it is. I highly recommend if you’re shopping for a vehicle check them out visit with them and I’m sure you’ll be a satisfied customer like me. Pricing was fair, as the manufacturer puts allocations on the various dealers. Nyle Maxwell will work with you so give them a shot.

Madi helped me with selecting the vehicle options I wanted and laced an order for build. She was updating me weekly about status but because of a backlog the factory had not even started meaning I'm waiting for several more months for a truck I wanted today! Madi actually found almost an exact match that finished in production and unclaimed by another person and was able to get me into my truck months earlier than estimated. When I arrived to get it, she knew more about the truck than any dealer I've spoken to and made the experience fast and painless. 100% recommend Madi at Nyle Maxwell in RR!

my service advisor Kyra did an awesome job keeping me up to date with what was going on with my truck. She also answered all of my questions regarding future service/ maintenance schedules and prices.

Can't even begin to say how pleased we are. Chad was amazing for all 4 of our vehicle purchases. Most recently he helped with our 18 yr old daughters purchase. He took the time to explain everything to her about the purchasing process.

Scot Murray the service writer at Nyle Maxwell GMC has handled our service since I purchased my car. He is always helpful and makes sure that whatever is done is necessary and is done correctly. The entire staff that I have dealt with give outstanding service.

We had an excellent experience buying a preowned vehicle from Cesar at Maxwell GMC! We had a trade in that had some rollover and they were extremely fair with the deal and upfront when it came to pricing! We were really happy with everyone we dealt with and they were completely kind and efficient. After a long car shopping process Cesar was a welcome change. There was absolutely no pressure and he was as very pleasant to chat with and make the deal! Would highly recommend.

Jay was extremely polite, knowledgable and went beyond what we expected. Especially since I did not qualify for the vehicle I originally applied for. He understood my financial limit and worked with us to find a vehicle within our budget. Team was well organized and our experience was smooth and painless. I would recommend Nyle Maxwell to anyone looking for a good deal with great warranty coverage for the life of the vehicle.

Toby Turner was an amazing sales person and took great care of us from start to the end. I will make sure that my friends and family contact Toby for all there GMC needs.

Our family needed a new vehicle unexpectedly this year. We reached out to Jay and the team at Nyle Maxwell. This is our second time working with them, and we are so grateful for their help. Jay worked with us quickly to review available options - and was extremely patient with our many questions. He’s very focused on finding what your family needs/wants in a vehicle. It is NOT a “high pressure” experience, which we appreciated. We are thrilled with our new vehicle and happily recommend them to others.

I got greeted upon arrival. My advisor Stephen was very polite and courteous. Everyone else is also friendly.

I would say for an oil change... 90 mins is way too long. But my service lead, Scot Murray has been making it a pleasure to do business with you for I think 20 years. Bill B

Toby was super friendly as also the rest of the staff. We would definitely return for our next vehicle in the future

I normally do not have such Great customer service purchasing a car although I went to Nyle Maxwell And Car salesman Marshall is as amazing. Very knowledgeable and completely honest with car information . I didn’t spend all day at dealership and this salesman was so amazing and made me feel right at home . I was able to purchase a vehicle that I desired and went got the best customer service I have been apart of in last 25 years . Thanks Nyle Maxwell and I will be referring folks to you

Chad was very helpful, accommodating and explained everything to me. I felt very comfortable during my wait.

Madi was great, kept us updated on our build and provided 5 star sales service.

I'm glad I made the drive to this dealership. My experience was great. Everyone was so helpful. Bryan Unger was able to find and help me get a truck that would fit my family's needs. He did an awesome job!

Had such a great car buying experience! Tyler not only took his time with us, but really made sure we got the best deal possible with it being a smooth process. From beginning to end we never once felt pressured. I highly recommend contacting him for your next car purchase!

I was hunting down cars online and found one I was interested in at this dealership. Bryan(GO PATS!) reached out to me and made the entire process extremely smooth! The car is exactly what I was looking for and everyone there was pleasant to be around. It was a good environment just in general, I will definitely recommend this place to my friends and family. Thank you Bryan and the whole staff.

I had a great experience with Nyle Maxwell GMC! I would recommend anyone to this place of business. I live about 900 miles away and yet they were able to get the car I wanted. They appraised my vehicle at the top max compared to 2 other dealerships that I checked with previously. Everyone was great to work with. They were patient and made sure all of my questions were answered. All the way from sales (Martin) to Finance (Marc). And even a guy in between (Josh). They all took care of me just the same as if I were standing in their dealership face to face. A big thanks to them!! 😊 I would do business with them again.

Toby did a great job. He was very knowledgeable and very easy to work with. Won't be the last time we buy from him.

We purchased our second car in 2 years from Nyle Maxwell. Two years ago it was the smoothest truck (GMC Sierra 1500) purchase we have ever experienced. This time there were a few bumbs in the process but they have gone above and beyond to make everything right. I can't say enough about how exceptional Tony, James and the rest of the team have been. We will definitely go back when it's time for our next vehicle.

Great experience. They had the truck I wanted at a fair price. I was in and out in about an hour without any hassle or games. Ask for Marshall.

While traveling through Round Rock. I stopped in to see if they could fix the error in the navigation system in my new truck. Stephen took awesome care of me worked my truck into his schedule and had it fixed before I finished lunch with friends in the area. Thank you Nyle Maxwell GMC for hiring great employees who really care about customers.

Chad in the service department at Nyle Maxwell GMC Round Rock was very friendly, helpful and honest when it came to bringing my Acadia in for air conditioning issues. He got the problem quickly diagnosed, told me there would not be a charge since it was the same part I had gotten replaced a year ago. Then the service team fixed my car in record time and it was ready same day. Great friendly staff and Chad made it all run smoothly.

My auto purchase experience with Nyle Maxwell GMC of Round Rock was awesome. Hassle free. Although it was a drive for me from Port Arthur, but was well worth it. My salesperson Bradley was very friendly and knowledgeable. He made us comfortable at most. I will definitely reference my family and friends to this outstanding car dealership with Bradley as their salesman. Also, after a few days after purchasing my vehicle, I received in the mail a really nice gift from them. Thanks guys for everything. Wilma B

Shopped for a preowned vehicle here online and Josh was able to take care of me on the deal. We quickly got the price down via phone and I did all the finance department shenanigans online. When I arrived to get the vehicle it was ready, did a quick test drive (no surprises I didn’t know about) and within 15 mins I was with the finance department. Was in and out of there in under an hour total time from when I arrived. Definitely appreciated the quickness of the team at Nyle Maxwell and would definitely recommend Josh to anyone interested in a vehicle here. Oh also, the lifetime engine and transmission warranty is a great bonus that you don’t get at other dealerships!

We have had Scot Murray as our service advisor for almost thirty years. We've included his service and support in our purchasing decisions when buying new cars because of the support he provides after the sale when our cars require maintenance. We are loyal to GMC because we know we can depend on Scot to take care of us!

Nyle Maxwell GMC is amazing especially working with Toby! We just bought a new Yukon XL and traded in our older car. As we all know, car buying can be such a hassle but not with this dealership. Toby was great to work with. He was very informative, respectful of our time, helpful and wonderful to work with. I would highly recommend Toby and Nyle Maxwell GMC!!! I am super excited about my new mom-mobile! Thank you Toby and Nyle Maxwell!!!

My car was check in as per my appt. I had a work meeting and had my husband bring the car in. He was there on time. They took the car in and it was finished at 10:42. My husband sat around waiting he called me at about 11:40 to let me know he was still waiting. I told him to check with Chad he stated he was no where around so he checked at the desk and checked the car out at 11:42. So that means he waited an extra hour. I call that poor customer service. My husband also stated that Chad had an attitude. Maybe he needs to find another line of work. I no longer want him as my service contact. Very poor customer service.

I will only buy my cars from Nyle Maxwell. Specifically the pre-Owned manager Eric Long and his sales team. I worked with Bryan Mathes and he took excellent care of us. He was knowledgeable and helpful. Simply put they are straight shooters with an incredible heart for their customers. They are the best I’ve ever worked with and I will be buying more vehicles there very soon. You truly are the best in the business!!! Thanks!!

Martin was very patient with us and showed us many options to choose from. We weren’t 100% sold on GMC. But, Martin took his time and showed us patience with no pressure to buy. We never felt we were pressured into a purchase. We felt very comfortable with the price we agreed on. Martin went above and beyond our expectations of customer service. When we are in the market for another new purchase, we will definitely be back. Thank you again so much.

The lack of communication from this dealership was shocking. Multiple times I was told I would be called with updates, and every time I was the one who had to initiate calls and ask about my car. I was given wildly inaccurate time lines about service as well. I know they can only estimate, but it is unacceptable to be told your car would be finished in a couple hours and not get it till 3 days later. The workers I interacted with seemed like they cared very little about the work they were doing and came off as rude multiple times. I like to go to a dealership for an added sense of security for any work done on my car, but I would have been far better off finding my own mechanic. I will not be returning to this dealership and will be telling all of my GM owning friends about the awful experience I had here. Dealt with Scot Murray. He made zero effort to initiate any communication with me. In fact, I brought my car in and it was finished in about an hour, and Scot simply neglected to tell me which caused me to wait an extra 2 hours. Was never at his desk. Absolutely ridiculous.

My experience was phenomenal and I left more than satisfied with my keys to my New infinity. Great customer service with all around great people. Thank you Joshua Folmar at Nyle Maxwell GMC for making day a awesome one !

Nyle Maxwell service team did a great job as usual and got my truck in and out fast! Always a good experience working with my service advisor Scot Murray. First class team and dealership!

Martin was great! No fluff and straight to it. Loving the new truck. Alex in finance was awesome to work with as well and even saved me some more money! Who doesn’t love saving a few bucks. Go see these guys if you want people to get stuff handled in a timely manner. In and out in 2+ hours.

My fiancé came here and we both are extremely dissatisfied with his experience. They were supposed to replace some sensors along with an oil change/tire rotation and the truck came back with an additional sensor that is not working and the lock button is also broken and he can’t lock his truck. They told him he needed to pay to get the sensor fixed. Very poor customer service/mechanic service. We will not be coming back.

Chad is awesome! He's the reason I bring my Chevy to the GMC dealer.

A pleasure working with the team this morning on my truck purchase. Joshua did a great job leading us through all the options. Then Alex handled the documents and services quote professionally. A very nice experience.

This was the absolute easiest car buying process I have ever experienced. Steven Ewing was unbelievable! I drove up from the DFW area to purchase the vehicle and was in and out in an our and a half! ABSOLUTELY recommend Steven and Alex ( in finance) and the entire Nyle Maxwell crew!

Scot and Ernie in the service department make me feel valued. They take the time to listen to my concerns. When I deal with them, I know my vehicles are going to function at their optimum. Due to their professional and personal behavior, I will continue to buy and service my vehicles at Nyle Maxwell GMC and promote this business.

Great Experience. NM staff made the whole thing easy. I ordered my vehicle via Josh Lee and Chad Minor kept me informed the entire time. When it was time to pick it up it was clean & gassed up. Chad tutored me on all the workings of the car and offered his advise should I need it later. I ordered several accessories and Chad saw that they were in the car, Thx Chad. Alex Munoz went through all the financial and made it quick & easy. All of the staff I met were friendly, knowledgeable & friendly. My Thanks to Josh Lee, Chad Minor, & Alex Munoz.

This was the best car buying experience I have ever had!. Initially started working with Jacelyn and I put a deposit down on a car from the factory. I had no hesitation doing so because I was simultaneously shopping 3 other dealers at the same time for the same truck. Jacelyn and Nyle Maxwell were the only sales rep and dealer that didn't cram a lot of required dealer add-ons on top of the sticker. When shipping delays were taking longer than expected and a better model arrived, Jacelyn, who was in extended vacation contacted and worked with me and introduced me to Mike, who was just as helpful. My family went in the same day where Mike did all of the pre-work so that we didn't have to spend much time closing the deal. All of them, including the finance manager, were extremely accommodating rather than pushy as the stereotype sometimes seems to be. They made me feel like family and that they had my back when it came to maintaining the truck. Again, best experience I have ever had.

I can't express enough how impressed I was with my experience with Nyle Maxwell GMC in Round Rock. Steve Ewing was a fantastic salesman to work with during the shopping and buying process. Team is very friendly and not aggressive. NM GMC gave me the best deal I have received from multiple dealerships. Alex over in finance was equally as helpful and friendly. He did not shove a ton of extended warranties in my face and pressure me into buying any additional and costly items. He simply explained what options NM GMC offers and allowed me to make my decision. I will send all family and friends looking to purchase here! Keep up the Good work! Mr. Maxwell, you have 2 fantastic employees!

Andrew DeOrian was very helpful and knowledgeable of the vehicle I purchased. He answered ever question we had, offered us drinks and even provided them when we asked. Mark Lof made us feel at home and explained every part of the financial aspect of buying a new car. Both made us feel like we were part of the Maxwell family

This was a great car buying experience. Martin was a great salesman. He listened for what I was looking for and he let me see 2 cars that fit my criteria. He didn't push me toward either car but let me figure out which was better for me and showed me the Carfax history to make sure I was pleased with the prior upkeep and condition of the cars. He was very upfront with what the dealership needed and was also very understanding of what my limitations were as a buyer. In the end, I felt like both sides (buyer and seller) ended in a good and fair place as far as price. I highly recommend working with Martin and Nyle Maxwell GMC.

Leon was very nice respectful young man and helped me when I came to GMC in Round Rock for my oil change. He also made sure my wiper fluid was filled , the last time I was there it was not topped off. I appreciate you Leon, keep smiling

Scot with Nyle Maxwell always takes care of my SUV - he does a great job and quality work from the service team! We wouldn’t take our vehicles anyplace else! We trust Scot and his team with all of our vehicles and always know that they are going to do a great job!

Great service and responsiveness throughout the ordering, purchase, delivery and buying process. All concerns were addressed quickly. Andrew was a pleasure to work with.

I took my suv for a service check, the appointment process was easy but I took my vehicle to verify first if the warranty was still active before getting any services - well once we were there we asked and we were told “oh yes I see you have your warranty” we asked how much it was going to be out of pocket and the service tech told us if anything $100 deductible. I asked the tech to please call me same day to let me know if warranty would cover the tech said “oh yes of course” ~ tech DID NOT CALL me same day! The next day in the afternoon he called to ask me if I had extended warranty? What??? I mean I ASKED him the day before if the warranty that I had previously used was active??? I said “no, I don’t” so he said well your warranty is expired!! What??? Why wouldn’t he call me the same day, well he had already ran the diagnostic test on my vehicle WITHOUT MY OK. I had asked to be called first after he contacted the warranty company. We had to pay $160 service charge without any work done on my vehicle!! So unprofessional- we couldn’t get our vehicle fixed because the price was waaay to high!! - I always took my vehicle for services here and never encounter any issues but now I will NOT return!!! Ooh yeah and the tech’s name was LEO 😠😠

I had yet another amazing experience at Nyle Maxwell GMC! This is my 2nd pre-owned vehicle purchase at this location and I am a very happy customer! Marshall was very helpful in showing me exactly what I was looking for and answering all of my questions. He was patient with me while I made my decision between 3 of the cars he showed me. Alex in Financing was very friendly and made signing all that paperwork fast and fun! Thanks to Eric the Sales Manager for offering me a great deal on the perfect car, the first time around! You all made this a hassle-free experience and I am very grateful to you all!! I’ll definitely be coming back here for my next vehicle!!

Jay crushed it! Called about a vehicle they had listed. With in minutes I had an appointment set up. When I arrived the vehicle was waiting for me outside. Was able to test drive immediately and they broke down all my pricing options with ease. They gave me a detailed list of the car fax as well. Great employees, clean and friendly environment. Would highly recommend shopping for your vehicle here.

Scot was courteous and helpful. He coordinated all the service items we needed and handled the warranty repair without problem. Our Acadia was ready the same afternoon. Job well done and Scot has apparently turned a new leaf. I will work with him next time.

Marshall took great care of me. Went in and he was on the sales lot helping out others. He greeted me right away even though I was just there picking up some Def for my daughters truck. I seen a truck that I liked and the deal was on. I spoke with him and explained what I could do and asked him to give me a call if he could do anything. About 30 minutes went by, received a call, and they actually did better, just like they have before. My second vehicle purchase from Nyle Maxwell and Now I've gotten my family buying from Maxwell. GREAT People ! Thanks Again Marshall and your staff.

Once again you are amazing I really do appreciate Chad Who continually goes out of his way to make sure that I am updated on what’s happening with my vehicle and going over with me in detail what is about to take place. This makes me feel very secure about your dealership he speaks very highly of the leadership there and I really do appreciate it. The ladies who I go to pay my bills they are very welcoming with a beautiful smile and make me feel very secure. I consider GMC my vehicles Doctor… GMC is taking care of my vehicle whenever I have a situation going on I simply pick up the phone call you guys and you schedule me right in. Thank you for just being there and blessing me. My vehicle is running great I feel like I’m driving a very brand new vehicle it per like a little kitty. Again thank you to everyone in your dealership from the top leader ship all the way to the service department and I want to reach out to this wonderful woman Jenny who have blessed me by being so kind over the phone and sharing with me her concerns for me in my vehicle. Thank you Chad and thank you Jenny for your kindness. God bless GMC and your staff

Marshall took care of me from start to finish. He had my car ready to go when I got there, along with all the paperwork! He answered all of my questions with ease and never hesitated. He and Reid (Finance) stayed after close to make sure I was taken care of and never once rushed me or the process! This was the smoothest car buying experiences I’ve ever had! I will be back for future purchases! Thank you!

I had a great experience with Nyle Maxwell GMC. I was hearing some sounds coming from the drivers front side of my truck. I took my truck to Nyle Maxwell GMC, Stephen listened to my problem and offered to take and look at my truck to figure out what's going on. He found out there was a default with a belt. He got the belt replaced and within a day I was back to driving my truck with no problem. I was blown away with the customer service I received form Stephen. He is very kind and respectful. I can definitely see that he puts a lot of effort into his day to day job and he loves what he is doing at Nyle Maxwell GMC. From my point of view he is a great asset to your team.

I was very surprised how quick I received my new SUV. Martin was very helpful since the day I walked in just to get some information on a new SUV. I came out very happy because my wife new SUV was on its way. Martin was very honest with me and answer every question I had which made me more confident about moving forward with my purchase. He told me it was going to arrive in 3 months but then I get a call 3 weeks later from Martin saying the truck had arrived. Martin kept me inform every step of the way on where and when the SUV will arrive. I will highly recommend Martin to anyone at Nyle Maxwell GMC in Round Rock TX. I will definitely be back for my next vehicle. Also here at Nyle Maxwell they don't try to rip people off by adding anything more on top of the price. The price I was told was the price I got which I was very happy about.

We spend thousands of dollars and cannot get anyone to return our calls regarding any details. Parts came in & sat on their shelf until I called & raised Cain. The work was finally done 4 weeks after initial request. UPDATE: Nyle responded...here's my retort... The issue is not that the part was lost. The issue is that no one returned the calls. We even called to escalate to a manager and no manager ever called. We had to call and refuse to get called back and waited on hold until a manager got on the line. That is the only way that we got any kind of result. So your apology is a bit disingenuous. Your response to this message was a lot quicker than any response to a phone call. We won't be going back. You lost a loyal customer. If you want to discuss further you know my number if you can find your way to the phone.

First, I LOVE my 2022 GMC all black Terrain. Black color inside in outside. These 4 years have been for me. The new vehicle tops the cake and has made Very happy and motivated. AJ helped me with the purchase. He is a very nice and patient sales agent. Excellence. Thank you.

I have to say Cesar was one of the best car sales men I have ever met. When we showed up my father was already frustrated from car shopping all day and was ready to give up. Cesar meet us in the lot with a smile and never once pressed us into anything. He worked with us and kept us in the budget which is hard to find now a days!!! Not only that after car shopping all day we didn't get time to eat so he got us some snacks to hold us over till we were done!!! We had an amazing experience and will be buying from them now on!!!!! Great job Cesar!!!!!

I reached out to multiple dealers about purchasing a truck and either ran into crazy mark ups or salesman who were turned off by my lack of availability to come to the dealership right away. I reached out to Nyle Maxwell on a whim and I’m glad I did. Andrew understood my work schedule and provided anything I needed via text, email and phone. He was very professional and responsive. When I arrived, the truck was cleaned, fueled and ready to go. If you’re in the market for a vehicle and want a friendly and efficient experience, reach out to Andrew Deorian. You won’t be disappointed!

Stephen Shuster and the team were an amazing help! My family and I had car trouble on our road-trip. They were able to get our vehicle seen quickly, fix our vehicle, and get us back on the road way faster than we expected. Steven was friendly and a pleasure to work with.

Martin was a real pleasure to work with. He made us feel comfortable and welcome and it was a very no pressure Yukon purchase. Martin was very knowledgeable and ensured before we left the lot we knew what every option our Yukon had as well as how to work and understand all the cool and neat features the Yukon has. Thank you Martin.

On May 24, we took our 2014 GMC Terrain for service work at Maxwell GMC. Unfortunately, the AC in the car was not working correctly. As a result, Maxwell charged us $619.41 for the supposed repair. Soon after, we noticed that the repairs had not had the intended effect. The problem we had taken the car in to have repaired was still present. However, we were out of state and could not take the vehicle in until we returned. On July 13, we took the GMC in with the same problem, and after diagnosis, the Service Rep informed me that the repairs would cost $2,211.20 and that this was a new problem, and thus Maxwell would not give me credit for the previous $619.41. I informed the service rep that we could not afford the new amount and felt Maxwell should reimburse us for the $619.41. Frankly, as retirees living on a strict budget, we cannot afford this large of an expense. At the very least, should we decide to make the required repairs, we should receive a credit for the first service that did not have the intended result but the Sales Rep disagreed and said we would have to pay a $180 diagnoses fee if we decided not to do the work. I convinced him this fee was not viable, and he reluctantly waived it. After we left Maxwell, we realized that the problem was worse than when we took it in. When we took the car in, the AC was not working correctly, but we were at least getting some cool air. When we left, the AC was not working at all; we instead were greeted with hot air. We are out $619.41, not to mention four days without using the car, and now have a car without AC. Through this email, we request that the $619.41 be reimbursed and the vehicle be restored to at least the state it was when we took it in. We believe this is an unfair resolution of the problem and is not, or should not be, the way Maxwell conducts its business. Please advise us what Maxwell is prepared to do to rectify this matter.

Josh and Toby did a n excellent job of educating me on my new vehicle and having it ready when I arrived. Quick easy process! I highly recommend this dealership for your automotive needs.

The people at the dealership have been very friendly and have tried to do all they can with regard to the Lemon Yukon Denali I have been sold. So highly disappointed in the vehicle between a new engine within 10 miles of leaving the dealership originally when it only had 3 miles on the odometer followed now by my emission system needing serviced and that was with less than 400 miles on the vehicle. I won't start on my garage door opener and other issues I have had with the vehicle. Nyle Maxwell however did go to bat for me and I just received a second Yukon Denali and some cash to boot. With a very tough situation which was GMC's fault they did all they could to make it better and I am most appreciative.

Madi was a great sales representative. She kept me well updated every week about the progress on my car as it was being built. Did have some delays the day of purchase due to the service department ( always expected at this location) and some of the things I asked for were not on the build but Madi is working on rectifying those. Overall very pleased.

Was the most pleasant visit I've ever had at the dealership!!! Was in and out as advised, Chad was on top of it and stayed in contact throughout the duration of time my truck was being worked on. I couldn't have asked for a better visit i was trulyimpressed!! Thank yall again!! I wish all dealerships would make visits as pleasant as this one was.

The trip to Nyle Maxwell GMC was great. No pressure to buy and everyone was happy to answer any questions. Deal was great and all transaction meetings were done with friendly and well informed personnel.

I have purchased many many cars throughout my lifetime. I can honestly say the experience with Maxwell GMC was one of the best.It started on line with salesman AJ and finished with Finance manager Mark. It was the fastest and most stressless car buying experience ever! Thanks Maxwell GMC

First of all, I want to congratulate Scot Murray on his professionalism and workmanship on tending to my maintenance needs, for my 2011 GMC pickup. He gets things done to my satisfaction. I never had any complaints about Scot.

Bryan was perfect to work with. I was very time crunched as I was only in town for a couple days. He listened to what I wanted and narrowed down to 2 or 3 choices. He didn’t try to upsell me and he made it easy to get through the paperwork and on my way. I highly recommend Nyle Maxwell GMC.

Chad was very helpful, accommodating and explained everything to me. I felt very comfortable during my wait.

What a nice group of people at Nyle Maxwell in RR. Everyone was super nice. Martin did an amazing job walking us through all of the bells and whistles on our new truck. Alex in finance was great and helped us find a super low rate. Josh Lee was also helpful in getting our vehicle during this time of limited availability. Overall a great experience and I would highly recommend them!

Chad is awesome! He's the reason I bring my Chevy to the GMC dealer.

3 hours for an oil change. Made an appointment for 2:30 to have an oil change on my pickup. The sevice writer tells me we only have 4 lube techs. I am thinking ok this might take an hour. Wrong 3 hours later look i understand the way the techs get paid a oil change is not a big money maker. However its just disrespectful to make an appointment for an oil change and take 3 hours. I can change oil in my garage in an hour i dont have a lift and 100K worth of tools. I was barely given a sad apology for taking my entire evening. Dont take your car to the stealer-ship thinking they actually do superior work they dont and they obviously dont care about taking care of the customers who purchase a car from them.

First of all, I want to congratulate Scot Murray on his professionalism and workmanship on tending to my maintenance needs, for my 2011 GMC pickup. He gets things done to my satisfaction. I never had any complaints about Scot.

I couldn't recommend a dealership anymore than Nyle Maxwell GMC! Mitch was able to get me the 2021 Sierra SLT with all the packages I wanted for the best price in Central Texas! The process was extremely smooth and I was in and out in less than an hour. Toby, did an excellent job going over everything once I arrived at the dealership. I highly recommend going to see him! Donna in finance was also extremely helpful. 5 Stars on facility, staff, service and price!

Toby was awesome as a sales associate! He was knowledgeable, patient, and customer centered! Thanks Toby and Nyle Maxwell GMC!

If you’re in the market for a new GMC/Buick vehicle I highly recommend stopping by to see salesman Dylan Davis here at Nyle Maxwell GMC. My Wife and I went to another dealership in town and we were given the run around they just wouldn’t work with us with our trade-in or the price on a new Yukon Denali. I got in touch with Dylan Davis told him what we were looking for abs what we wanted to spend along with what we needed for our trade-in. He didn’t go back and forth he didn’t play the usual car dealership dance. He gave us his best offer right off the bat no games. My wife and I couldn’t pass up the offer he made us, he did all this over the phone too. Like I said if you’re in the market for a new car I recommend you go see Dylan Davis you won’t regret it.

We found our new 2021 Yukon Denali online after searching several weeks. Tyler at Nyle Maxwell assisted us in the buying process. We enjoyed our experience and overall deal that we received. I would highly recommend Nyle Maxwell.

Joe Constancio was our salesman and was amazing from beginning to end. We were looking for a used truck for my son. Nothing stood out in the lot, go figure during this time, but Joe had us follow him to check out a few that just came in after talking for several minutes. We looked at 2 and he found THE ONE! We test drove the vehicle and ended up financing the vehicle w Alex (great and cool guy!). Joe treated us like family and even my son noticed. We had visited several other dealerships that day as well. Whether my son knew it or not, this was an educational experience for him. 😉 Overall- I’d definitely recommend Joe and would totally use him again if we needed another vehicle in the near future. Thanks for your help and making this a wonderful experience for our family Joe.

Stephen was very professional, friendly and helpful during our service at the dealership. He ensured to call with updates and letting us know when our vehicle was ready. For our specific needs he communicated via texts and accommodated some unique pickup needs for getting us our vehicle back to us. We have always had good experiences at this dealership which is also the dealership where we purchased our truck. Thanks again Stephen!

I couldn't have been happier with my car buying experience at Nyle Maxwell. I was lucky enough to get Bryan Unger as my salesman and he was nothing short of incredible. He went above and beyond to take care of me, as well as getting me into my dream unicorn Camaro. Because, ya know, who doesn't like stormtroopers? My first solo car buying experience was great and I wouldn't have had it any other way. All in all, I definitely recommend coming here and working with Bryan! You won't be disappointed :)

We had a oil change done to our truck 2 weeks ago and waited over an hour with a appointment - No multi point inspection was done I am not blaming anyone but now our truck has a coolant leak and I talked to the service guy we always work with and he was really defensive when I just asked why no multi point inspection was done and could this leak have been found when we had the oil changed? we have done all oil changes at this dealership and they always give us the multi point inspection paper. The service rep has dropped the ball a few times on things we have asked about and I really just let it slide but today broke that no need to have a attitude when asking a questions.

I was looking for a used truck on Facebook market and other online sites in central Texas. I saw Nyle Maxwell GMC in Round Rock come up several tines with nice vehicles and saw they were top rated. I went into the store to look at a truck i saw online. I met sales rep Joe Constancio. While the truck was already sold Joe quickly found me exactly what i was looking for. Since the truck had just came in they wouldn't complete the deal with me without having it checled out first. I felt like they cared more about me getting the right truck than they were about making the sale. After the deal was done they stood behind thier promises and i couldn't be happier. I highly recommend Joe and the whole Nyle Maxwell GMC team! Thanks for a great experience and my new truck!!

Nyle Maxwell GMC had the most superb customer service. I was greeting and showed vehicles right away. Dylan Davis was the most friendly and helpful when choosing the right truck for me. Alex the Finance Manager was truly amazing, such a great family oriented dealership. Thank you for the wonderful customer service!

Best car buying experience I have ever had. The team was helpful, flexible, worked with me to make sure everything was perfect. I’m buying my trucks from Nyle Maxwell from now on.

Friendly and helpful, no pressure sales, Toby and Michael got us into a 3/4 ton truck for a price we felt was fare. Toby was very helpful after the sale, Jordan got us fixed up with all 5he accessories we wanted.

Steven is probably the easiest going salesman I have ever dealt with. We bought a 2022 Yukon SLT without the market “adjustment” most dealerships are throwing out there and couldn’t have been happier with our trade in offer. We will continue to work with Nyle and Steven. Thank you

We purchased a 2022 GMC Sierra AT4. Jacelyn did an outstanding job! We started our search earlier this summer and decided to wait. When we came back a couple of weeks ago, Jacelyn did some research for us and found us the perfect vehicle. We couldn’t be more happy with the entire experience!

Scot is always very efficient and goes above and beyond expectations to take care of my car. I've been dealing with Scot for the last 6 years for everything from oil changes to tires and some other problems and never once has he told me that I need something that I didn't . Everyone that I have dealt with has been fantastic. From setting up an appointment to the cashier when I've checked out I've always been very pleased and satisfied.

Very smooth sale and everyone I interacted with at the dealer was very upfront. My salesman Steven was great and stayed in contact with me the entire process. I would definitely buy from them again. They made it easy .

First new car experience for me. I was apprehensive and pessimistic at first. Had not had good straightforward dealings with dealerships in the past. But Martin was very upfront and very supportive throughout my process. He listened to what I had to say and made sure I was comfortable with every step we took. I was very happy with my experience and will continue to do business with Martin and Nyle Maxwell. Thank you so much Martin! I’m glad you were my sales rep, I feel it made a difference. Definitely will recommend Nyle Maxwell in the future.

I had an amazing experience at Nyle Maxwell GMC. My salesperson was Martin McCoy and he was flat out great. Zero pressure, strong lines of communication, and always made sure my questions were answered. They are working shorter hours due to the ongoing pandemic and closed at 6pm. Martin was constantly working late and responding past work hours to any questions I had. I also worked with Chad Miner. Chad helped me with some of the customization of my Acadia AT4. Like Martin, when he got an answer for me, he'd let me know right away even it if was 9pm at night. He worked hard to make sure I didn't pay for something I didn't need (I tend to be impulsive). I worked with Alex in the finance department and he was great too. At most dealerships I've gone to, the finance director is always pushing extended warranties and protection plans. Alex did his job and brought them up, but I felt no pressure at all. He also made sure I understood everything I was signing and answered any and all questions, and had me out of there in no time at all. All in all, my experience at Nyle Maxwell was first class, A++. If you are in the market for a GMC head over to Nyle Maxwell and ask for Martin. You won't be disappointed that you did.

This place has horrible customer service! Do not care about their customers especially Scott and service department! This place does not care unless you buy a $96,000 pick up. Do not recommend going here or buying anything from them! To get your car or truck service here will be a total nightmare and a waste of time!

I must say that this was the best car buying experience. AJ was very professional and upfront. He didn’t waste our time and let us make a decision while being there every step of the way. I would be a loyal customer. The SALES managers were also really honest and gave us a great deal!

I have purchased my last 6 vehicles from Nyle Maxwell. Martin McCoy made the experience great! No stress or impulse decisions. Great guy and fabulous service.

I had an amazing experience at Nyle Maxwell GMC. I chose this dealership because their prices were the lowest I found in my online search. Even though they promise the lowest price, they deliver the highest caliber of service. This was the most enjoyable car buying experience I have had to date. Andrew, my sales advisor was knowledgeable, friendly, and organized. Everything from start to finish was streamlined. The finance department was able to finance my loan at a lower rate than my lender offered (Thanks, Donna!). Since I'm having my windows tinted, they loaned me a car so I could have the service completed first thing in the morning instead of coming back for an appointment (Thanks, Chad!). I got the car I really wanted, at an even better price than expected, and everything from start to finish was streamlined and enjoyable. If you want the best price, best service, and easiest process in car buying, I highly recommend Nyle Maxwell.

The people I interacted with we're all good as usual. However I chose to wait for my vehicle to be serviced and during the 90 or so minutes one of your service engineers had a terrible cold/flu/covid, sneezing and blowing his nose constantly with no mask. During a COVID pandemic I don't feel this is acceptable to have him around people. Thankfully I didn't have to interact with this individual. Even worse he was sharing his food with colleagues! After speaking to GMC after the event, the individual was sent home very shortly after I had left and consequently I raised my original 2 to 4 star.

Very satisfied with our salesman Michael. Had a phone conversation about wanting an SUV & he stayed on top of our case, calling when they arrived & getting everything done within a short amount of time! Alex Muñoz was also very helpful explaining everything in finance! Very detailed & answered every question we had. Super friendly! Great team!

Took my 2018 Sierra Denali in for routine maintenance on 6/11 and it ended up having to go to the body shop (long story). Still waiting to get it back (hopefully by 6/19)! This was my first and last experience at Nyle Maxwell. You never get a second chance to make a first impression and unfortunately my first impression of Nyle Maxwell was not a good one however, it was a lasting one!

Leon provided excellent customer service from start to finish. CS is not at the top of some businesses list, but Leon proved me wrong, well at Nyle :) He explained the process and kept us updated daily on the repair status. My husband actually dropped our vehicle off due to a medical emergency. First thing Leon asked me when I arrived to pick my car up was, "Nice to meet you, how are you feeling?" That meant a lot to me. Thank U Leon for great service!

While the quality of the work was fine and I had no problems with my vehicle, I waited over 2 hours for an oil change and tire rotation, despite having an appointment. This same service usually takes at most 20 -30 minutes at a more local establishment. And while I’d love to say this was probably due to some fluke, the couple next to me also waited over 2 hours for a simple oil change. Additionally, the previous time I brought my vehicle in, I also waited close to 4 hours for a simple maintenance adjustment. So while it’s less expensive to bring it in to the dealership, I will most likely pay extra to have it maintained elsewhere simply bc my time is more valuable.

The experience and service we received from Jacelyn was amazing!! This was one of the smoothest deals we ever had in purchasing a vehicle. The information she knew and provided about the car made deciding that much faster and easier. Jacelyn even stayed an hour and a half after closing time, to help us finish the whole process. She was the definition of going above and beyond!! I highly recommend you ask for her when going in.

I had to take my kids with me, and there wasn't a vending machine to buy snacks. However, one of the receptionists came to the rescue. She gave my kids some snacks and they were so happy. 👏👏👏 They did the oil change in about 30 minutes. Great customer service!

Tyler was very professional. I never felt pressured. I had to wait a week for my new truck to arrive, and he kept me updated the entire time. Alex in finance was great to work with also. It made the whole experience stress free. Definitely will go back next time I need to get a vehicle.

Have bought two vehicles from them and both experiences have been fantastic. From helping us search for a vehicle in the region that matched our criteria, to working with us on price and accessories and ensuring we felt part of their family. The team was great and worked with our needs. They have my business going forward.

My sister found her dream car, they got her to the payment she needed, and beat her pre-approval! Couldn’t be more thankful for the TEAM at Nyle Maxwell GMC who work together to ensure everyone is happy and comfortable throughout the entire process.

Great experience Mr. Jay Reed took care of me during and after the sale. This dealership is very professional.

early on while I was investigating, I stopped by a couple times and my assistance from staff wasn't great. However, given the shortages and COVID and everything else, I fully understand and I would still definitely recommend Nyle to friends and family. Once I came in and spoke with Mike, he was great, not pushy, upfront and worked hard to get the deal done. Donna in finance was also great to work with

For those of us that are visual learners please go to Nyle Maxwell on Round Rock. There you will truly see what incompetence looks like from the customer service advisors to the parts manager, but let’s not forget to include the general manager. The general manager talked with me on Wednesday and here we are on Monday and he still has yet to respond to my request even though he said he would get me the info I requested within an hour or two. Nyle Maxwell your customer service was exceptional now it sucks. I will not go back ever again!!!! I am giving 1star to post however the service that I received should not be that high.

What a great purchasing experience! Everyone from the used car manager Eric, as well as Alex and Mark in finance where all a pleasure to deal with! My salesman, Joshua was extremely knowledgeable, helpful, attentive, and most importantly a straight shooter! I look forward to working with the Nyle Maxwell GMC Team in the future!

I had a wonderful experience purchasing a used vehicle. The process was fast, stress free, pleasant and I didn’t feel pressured at all. Jose was very helpful and answered all of my many questions and he was very knowledgeable about the vehicles there. I highly recommend purchasing a vehicle from Jose, I am definitely going to purchase my next vehicle there.

Scot has taken care to see that my vehicle has always received quality service. He is very professional and has my best interest in keeping my Acadia in great condition. Thank you.

I recently took my GMC Yukon to Nyle Maxwell for an oil change and as usual had the best experience with the staff. My service advisor Scott M was very professional and always so very helpful. He goes above and beyond to help me, making sure my suv stays in good condition advising on other services as well. I really appreciate the professional customer service with every visit. They honestly treat you like family.

I needed an oil change today, so i called to see if they could fit me in. I was in a hurry do to some things that were out of my control. They took the time to fit me in and even worked on some items that were due at the time of the service. All of this was done in a timely manner, which i why i am happy to say that Nyle Maxwell is, in my eyes the greatest auto company. Great work to everyone there. Donald Belvin

Marshall is the best salesman I’ve worked with. 90% of everything was done over phone calls. He got the exact vehicle I want, went above and beyond to get me into my price range. When it came time for paperwork, I was in and out in under 30 minutes. I will always buy my trucks at Nyle Maxwell using Marshall.

I just want to start off by saying that the professionalism and patience the team at Nyle Maxwell GMC was excellent and very well appreciated. My wife and I definitely felt that there was no pressure placed over us and that we felt comfortable with the entire surroundings. If any other dealerships are looking for pointers on success then it should start with looking at how the team at this GMC operates. I personally want to thank Madi for her patience and cooperation in helping us find exactly what we wanted and they definitely earned our business.

This was the easiest, most pleasant car buying experience I’ve ever had. Marshall was our salesperson. He was honest, straightforward and made the entire experience a pleasure! I would recommend him and this dealership to anyone

I was very displeased by the way my family was treated at this dealership. Our saleswoman, Jacelyn was great but everyone else except the managers seemed to have a problem we that were there. I have a plethora of reasons I will never recommend Nyle Maxwell, but the story that upsets me the most is when we went in to sign papers; Donna Salem was to be our closer. My wife and I took the kids to see our new family vehicle before signing the paperwork. As we walked up to the Enclave we were purchasing Donna came out to introduce herself. My daughter asked if she could see the inside of the car and Donna replied that she would have plenty of time after we signed. That was the first signed things wouldn't go well. As we entered her office her rudeness was immediately apparent. There was a small error on the paperwork and I pointed it out. Instead of fixing the minor problem, she stated "If you want to read the contract, we'll be here all night! Sign it if you want to, don't if you don't" I informed her that I would read every word before I signed anything. She showed us the door. We left very angry. Eric, the pre-owned director, called me the next day and offered us $500 to return and apologized profusely. We loved the car, so we went back. The next day we came back and Alex Munoz (one of their financial managers I guess?) had cancelled or otherwise invalidated our EVBC (check from the bank to buy the car) even though he took our down payment!! We took the $500 and got the car, but now a couple months later we're having issues and I don't want to deal with the trash customer service experience at Nyle Maxwell to get it fixed. Live and learn I guess. If you HAVE to shop at Nyle Maxwell, ask for Jacelyn or Eric the manager. If you care about customer service, the others there that I dealt with will just piss you off.

Tyler Chauvin went above and beyond to help us get the vehicle we wanted. He was so communicative and the process went very smoothly. We were in and out in an hour and a half. We were thoroughly impressed with the level of service by the Nyle Maxwell team. Thank you!

Chad and Dylan did a wonderful job to help me and my significant other purchase both our GMC Acadia and our GMC Sierra. They were both very helpful and knowledgeable about the vehicles. Also they were very kind and worked hard to get us to the price we were wanting with the vehicles we wanted. Alex and Kevin in finance got us an even lower rate on truck then expected which was amazing! The whole team did a wonderful job and were very pleasant to work with. I definitely recommend working with Chad or Dylan in sales and Kevin or Alex in finance the all did an excellent job!!!

Martin was amazing! He took a bad situation, not caused by him, and made it so much better. He took the time to care about our family and go over any and all questions we had about our new vehicle. If you don’t see Martin make sure to get everything in writing and be prepared to be insulted and taken advantage of, especially when ordering/building your car or truck.

Thank you to everyone at Nyle Maxwell GMC including our sales guy, Steven for helping to get me my car! After a poor experience at Don Hewlett Chevy, we really felt taken care of at Nyle Maxwell GMC. Steven really works with you. Friendly attitude, fast, and respectful. I would recommend going to these guys

I brought my truck I for an ac problem. While the truck was there Scott decided to do a free 110 point inspection on my truck just to make sure that everything was in perfect working order. While doing the inspection they found several other items that were covered under my warranty that were going to be very large issues had he not found them. I can not thank him enough for his diligence and quest for the best customer service I have ever received from any dealership or service department. Thanks again Scott.

I wish I could give zero stars for my experience with this dealership. We bought a 2019 Suburban from them and we are now in the process of taking it back for the THIRD time. The first time was a faulty battery, the second was following the check engine light turning on & it needed parts replaced, and now AGAIN the check engine light has turned on. What worse is the way we were treated when trying to address the issues. The GM stated he would follow back up with me but never did. Now here we are, stuck with a faulty vehicle dealing with having to take it back repeatedly. Do not buy from this location. Wildly unprofessional and they sell you faulty vehicles.

Nyle Maxwell GMC was GREAT! Quality, top-notch service! I bought a new GMC Acadia from them last summer. They reminded me about my FREE first oil change and tire rotation before the year was up, so I went in right away and took advantage of it. It was a super quick process…in and out!

I would highly recommend this location and Andrew. He immediately showed us exactly what we wanted to see and thoroughly explained everything there was to know about the vehicle. He was friendly and it felt less like a sales experience and more like a friend showing us around. I was very pleased with this experience especially after not having a good one at previous dealerships. If you want a GMC this is the location to go to!

I really enjoyed the ease of purchasing from GMC round rock. Bradley was very friendly, in a non-pushy way (which I appreciated). He treated me and my husband with respect. The entire process from start to finish took 4 hours. Which is the least amount of time I have spent purchasing a vehicle. I used to only purchase new from Honda but had a horrible last experience. I am happy to be a new and future GMC customer!

Very attentive customer service and quick professional vehicle service. UPDATE: The above review was solely based on how Alicia treated me. I would give the service center zero stars if I could. My truck came out of there inoperable. To the point I had to trade it in for a new vehicle because the truck was unsafe for me to drive. My truck was perfectly fine for two years until this center kept spamming me with with recall notices. A decision I will regret for the rest of my life. I took it there for a brake recall, something I didn’t need but they kept on suggesting with their spam mail, and it came out with the recall problem!!! I took it back for them to fix the damage they had done and after wasting my time for 5 hours they told me they couldn’t duplicate the issue. It’s happening nonstop!! I don’t have any trust in this service center and don’t recommend anyone to leave their vehicle in their hands. They will waste your time, break your vehicle, tell you they can’t diagnose the problem and let you figure it out on your own. You don’t know how much I regret taking my truck in to this service center.

Marshall was an awesome salesman. He quickly understood it was not my first rodeo and we reasonably and rapidly came to a deal on the truck I sought. The sales manager came by to finish up the deal and was also easy to work with during the process. Overall, I was very satisfied with the process of the vehicle purchase.

I have purchased a few vehicles before, some new and some used. This was by far the quickest, easiest, and most straightforward process I have ever gone through. Dylan and I had spoken about what my needs were with my next purchase and within an hour, Dylan was able to find me exactly what I wanted and exactly the budget I needed it to be in. Dylan didn’t try to play the rookie salesman game with me by getting me in something I didn’t want or couldn’t afford. He respected my goals and made sure to work with the parameters set. The next time I am in the market for a new vehicle, I won’t hesitate on who I need to contact first.

Chad was amazing and professional. Made my early morning great with his amazing attitude. You guys are awesome!

It was a great experience and kyra helped me out a lot and made everything super easy for me.