NW Preferred Federal Credit Union E Florence St, Stayton

Been with them for years and have rarely had issues, so it's hard to think if what to post other than, they're pretty great. When I have had trouble, they're always kind, so long as I call the AMAZING folks at the Stayton branch, they should be setting the bar for all other locations. All banks, period. Every once in a blue moon you get someone new who hasn't figured out yet how high the standard is there and they'll be rude-ish, but they will take care of you and you'll notice the improvement next time-even if you go in the next day. No bank/CU, whatever, is perfect, but not all customers are perfect either. If anything the customer default setting for the average person is, 'Asshat.' NW Preferred in Stayton at least tries. Really rare to feel valued as a customer these days but they still do treat people that way. My hope is they don't follow so many business that won't talk to their own people and vet them out to call centers.

The people who work here are so kind and friendly, that it is always a pleasure to do banking. They let their tellers sit down and work, and the customers get to sit down at the window as well. That is so sane! When I was younger and worked as a teller, I had to stand all day. I never could understand it then and I still can't. Why can't store clerks at places like Wal-Mart and Safeway (etc.) just sit down at their registers? They do in Europe! In any case, this credit union is one of the nicest places I've ever banked.

Have been banking here for 20+ years,love the staff..but they need to speed it up at the drive thru.30 minute wait for 4 cars ahead is a bit long..

Thank you Samantha & Melissa for facilitating my loan. This bank has always been helpful and easy to deal with, thanks again for the no hassle and easy transaction, you guys are the best!

Always trying to help the customer. Friendly staff, knowledgeable, helpful, and quick service. Thank you. Cheryl and Terry.

This is a fantastic bank. I obtained a loan with them, the process was very easy, and they were super helpful. The best banking experience for a loan. I highly recommend them.

I've banked there for three years and the service has always been positive. Whether it be interaction with tellers, or going through the loan process, I have always been treated with kindness and professionalism.

Not staffed properly at busy times, tellers not as friendly as my local bank. Parking is bad, rates mediocre...again, the same as my bank! Credit unions are supposed to be better than banks! Not this one.

12 years I have belonged to the credit union. Wonderful service!

Usually very friendly and a quick stop. Do not go at lunch time. It's extremely busy at that time.