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Financial institution

New Credit America Sw Naito Pkwy, Portland

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2.2
Closed
Tuesday6AM–6PM

+1 877-373-2330

http://www.newcreditamerica.com/

811 SW Naito Pkwy STE 300, Portland, OR 97204, United States

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    New Credit America Reviews

    A

    Andrea Solares
    3

    I was referred to this company from the debt consolidation I was using at the time back in 2019. I don't really have any thing bad to say...back in 2020 when covid started, i missed 4 payments, and they worked with me.The downfall is the interest rate is high. I been with them 2.5years and I'm almost finished paying off my loan from them, ive been making extra payments so it will be paid off sooner. Will I go back for future business probably not, but so far my ride with them had been smooth. But all of my debts are paid in full except for this from new credit, only have a short time to go then will be completely DEBT FREE!!!

    Response from the owner

    Hi Andrea, we appreciate you taking the time to review us. We are pleased to be a part of your financial success.

    T

    Trevor Jones
    4

    Got a loan from NCA to pay off a car and a credit card. Knocked off a $120 in monthly bills. Fortunately it worked out, lost my job 3 months later. They were very helpful through out that ordeal. As long as you communicate with them those calls they make if your late won’t be so annoying. So grateful!!!

    Response from the owner

    Hi Trevor, we appreciate you taking the time to review us. We are delighted to read your positive feedback. We are also happy that we could help you when you needed it.

    D

    Debbie Ufert
    1

    They do not report your account paid each moth they're 60 days behind payment. When paid off you're credit bureau will not show paid until 45+ days after paid in full payment. I would never ever use them again. Huge mistake.

    Response from the owner

    Hi Debbie, we apologize with the issues you had regarding credit reporting. Please note that New Credit America reports to the bureaus monthly according to federal guidelines. The bureaus then take time on their end to process that data and update your credit profile. Therefore, it may take up to 45 days or more to see any updated information. We hope this information helps explain the reasons behind your concerns.

    w

    willie chermanski
    1

    My Advice is to stay away from this company New Credit America. I am not one to complain but this company is one you should stay away from. I was very patient with them but when I did ask to speak to someone because they couldn't help me farther along, i was told there were no managers or upper level staff available. They called me everyday asking me the same questions and sent texts that were delayed to the process. Company seemed to be very disorganized and that's not good when dealing with a company that is over seeing your financial business.

    Response from the owner

    Hi Willie, We apologize about the delays you experienced with our company and thank you for bringing this to our attention. For privacy concerns and your protection, we do not address account-specific details in a public forum. Therefore, we invite you to contact us at [email protected] so that we can look into these issues for you. Alternatively, you may call us at (877) 373-2330. Upon receiving your information, we can work to ensure we are doing what we can to prevent similar issues from happening in the future.

    K

    Katie Chick
    1

    Was referred by my debt relief company when I had already settled 5 of 6 creditors, only one was outstanding. I had said I only wanted the outstanding under this program to my debt relief program and the rep for new credit. No one said that would be a problem. Then the debt relief rep called said they had a settlement and wanted me to approve it. I said not without documentation as my experience with them had not been favorable as well. I got the documentation and it was everything. I called new credit and the rep tried to tell me they get everything settled at once so it stops effecting to my credit. I told her that it was only 1 card still outstanding so that did not apply to me. THATS when the other shoe fell. They have to include everything into one loan. So the debt relief company that was to save me 25% referred me to a loan company that’s rate is 29.7%. Definitely make sure you read the fine print, ask for email documentation before you agree to anything, and protect yourself. These companies are not going to so you need to.

    M

    Michelle Brown
    1

    AVOID AT ALL COST!!! I was referred by my debt collector to this company to pay off my Debts. Well after being told that my payments would be the same they are increasing it but $181.12 total 704 a month with 24,051.02 total with 3 cards paid off by my current debt collector. My current payment is 522.44 a month when had over 35,000 in debt but no one can fully explain why after being placed on hold for 45 minutes.,yes I waited because I wanted an explanation but nope when the underwriting manager David got on the phone he simply said I don't have to sign the agreement if I don't agree to the terms. And that the rep are salesman basically telling us what we want to hear like the the payments will not go up so we would apply for the loan. Its sad and stressful avoid them if you can.

    Response from the owner

    Hi Michelle, we would first like to apologize for the interactions you are having with us. We would also like to review the details of your file so that we may look into the issues that you described. In order to do this, we will need more information from you. Please contact us directly at (877) 373-2330. For privacy matters and your protection, we do not respond to specific statements in a public forum. For these reasons, we ask that you contact us. You may also reach us via email at [email protected].

    L

    Lorena Aristizabal
    1

    My advice is the same. STAY AWAY FROM THIS COMPANY. My experience with this company was not the best. I do not recommend it. I was paying without any delay. and when I went to pay OFF the total balance, and sent the money, they told me that I owed them more money. It turns out that apart from the 630 dollars that I paid monthly, the interest per day increases my debt by 12 dollars x 30 days = 360 USD. so the debt would never be paid. I spoke with a supervisor to see if they would help me, since I was paying without any delay, and they were not able to forgive me 200 dollars that increased, from the day I asked for the pay off until the day I had the check in my hands to pay them Debt. This company does not help at all. Don't make loans there.

    Response from the owner

    Hi Lorena, The payoff balance is typically calculated using a few key factors. One of those factors is the interest owed, which is an amount that is often calculated daily. Therefore, it is important that before any person attempts to pay off their loan, that they call and verify the date they want to pay and then obtain the amount owed based on that specific date. Although uncommon, if a misquoted balance is given, we strive to work with our customers to waive that balance or work with them toward a refund. As always, for privacy concerns and your protection, we do not address account-specific details in a public forum. If you still need help, contact us at [email protected] so that we can look into this issue for you. Alternatively, you may call us at (877) 373-2330. If this matter has not yet been rectified, we hope that you reach out so that we may look into this further for you. The satisfaction of our customers is important to us.

    S

    Shelley Key
    1

    insane that a company helping you get out of debt sells your contract to a company that charges almost 30% interest. i would NEVER do business with these people again, and had i known, i wouldnt have done it in the first place, century debt relief is one to steer clear of as well.

    Response from the owner

    Hi Shelley, We appreciate your feedback and apologize about the experience you had with our company. The loan that we offer in partnership with Century is a helpful option for someone that wishes to accelerate the completion of their debt settlement program. This also ceases additional interest and fees accruing on the program’s enrolled accounts. With that, these loan types at New Credit America have an interest rate that is based upon a variety of factors, and it is found to be competitive in the marketplace. Another advantage is that the interest rate is fixed, and there are no prepayment penalty fees and no late fees. You can always reduce the interest paid by making additional or larger than contractual payments, which will help lower the principal balance faster. This reduces total interest paid as the interest calculations are based on your principal balance. We hope that you find this information helpful.

    M

    Matthew Schafer
    1

    This place has really ruined my life. I'm hoping through legal action I can get out of this. My advice is not to use this company, true crooks.

    Response from the owner

    Hi Matthew, We want you to know that we take the feedback you expressed in this review very seriously. We would like to look into this matter further but need more information from you. Please contact us directly at (877) 373-2330. For privacy matters and your protection, we do not respond to specific statements in a public forum. For these reasons, we urge you to call us. Alternatively, you may email us at [email protected].

    F

    Feissoribe Kombate Bomboma
    1

    If I can give 0 star out of 5, I could. I requested a 5 days delay on my payment, which I was approved for. The company did not stick to their promise. Not only did they draft my account on the regular set day, but the also drafted my account on the new requested day. When I tried to resolve the issue, they tell me that it my fault because I called to make a request and they were trying to help me by approving my request. The customers service at this company is horrible. Even though, they are helping me to resolve my debts, they don't need to be so condescending on the phone and not even try to resolve an issue that was their fault. Double billing me just because I asked for a grace period.

    Response from the owner

    Hello Feissoribe, We are so sorry your recent experience with New Credit America was not a positive one. We have thoroughly investigated this matter and have concluded your payment was drafted twice due to an operations error. We fully refunded the extra payment and have taken all necessary steps to prevent this error from happening again. We strive to provide top-notch customer service and we fell short on this occasion. We will work hard to improve the remainder of your experience with us and we appreciate the opportunity to help you improve your financial health. If you’re still experiencing difficulty or have any additional questions or concerns for our team, please feel free to reach out. We are happy to help. Sincerely, The New Credit America Team

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    FAQs

    • 1. How to Get Access With New Credit America?

      You can give them a ring by this phone number +1 877-373-2330. Or you can go to their website and fill out the loan form online.
    • 3. How to Apply for a Loan at New Credit America?

      You can go to their website and fill out the loan form online. If you are looking for payday cash loans, you can turn to our website for more details.
    • 5. What to Do if I Fail to Repay My Loan?

      You can communicate with your lender if you have difficulty making the payments. Different lenders have different solutions to late payment. It is of great importance to check carefully before signing the loan agreement.
    • 2. What Is the Location Of New Credit America? How to Get There?

      New Credit America is located at 811 SW Naito Pkwy STE 300, Portland, OR 97204, United States. You may refer to the map and locate the easiest way to access it.
    • 4. Is New Credit America an Agency or a Lender?

      New Credit America is a Financial institution. To make things easier, iPaydayLoans can link you with a large pool of honest lenders over the internet. You can click here to secure a personal loan online with no credit check.
    • 6. Does New Credit America Offer Loans for Bad Credit?

      Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our online service to get a long term installment loan even with your low credit scores.