Michigan Legacy Credit Union Gibraltar Rd, Flat Rock

DON’T DON’T DON’T DON’T BANK WITH MICHIGAN LEGACY!!!!! Avoid the headache and I do mean Headaches… So I have made other reviews regarding this company in different locations. I received a respond back from the Operations Manager, who stated that if I call the brunch and ask for her she would try to resolve the issue. But guess what, the exact same issues occur. Representatives are still coming up with excuses as to why a manager is not available, they constantly tell you that someone is going to call you back and they don’t, even the voice operator while you on hold states “ it’s our policy that no one goes home until everyone is called back” but that’s a lie. I’m still waiting on a call back days later.. and I’m not the only person with these issues.. there’s more issues I’m having, I just want to rewrite of them on here (see other locations reviews) read all 1 star reviews and notice that they all are current. The 5 stars reviews are from years ago. And it doesn’t seem to matter what district the brunches are in. We all are having these issues. And we are customer from over 10+ years.. Bank somewhere else.

They know their members and are very friendly and helpful. The building is beautiful and convenient. Having an account here has many advantages and personally I love my credit union even more having come from being a regular old bank user. Great hours and services too. The only down side is locations are few and far between, but ATMs and cooperative credit unions make it a little better.

Had an account with them. I moved and they some how realized that I have moved and instead of sending a letter to verify that I moved they instead said we had to file out a form, call them to update the address, or get charged a monthly fee (IIRC $15 a month) . Was an interesting why to handle it. Other places either updated the address automatically and/or asked to confirm the new address.

Unfair and unethical company. They will lie directly to your face without batting an eye. The VP of Operations will do the lying while the COO will do the dirty work. Liars and cheaters

Beautiful building filled with helpful people. Glad I opened my accounts and got my loans here!

I used to have my whole family's accounts here. kids savings account, Car loans and business checking but not only do they have banking business hours they have worse than banking business hours because they're not even open till 10:30 am on Wednesday so I moved all my accounts to public service credit Union in flatrock and their drive-through his open at 8:00 a.m. in the morning every day of the week. People hate banks because of all the rules and regulations and Bad hours so it's about time that everybody moves to credit unions where they treat you well and like family.

As an automotive dealer I have sent many of my clients here for auto loans. They seem effortless and deliver for me every time even if its just wasted legwork. Due to these factors I will be opening my own account for an auto loan shortly :] Nina does a great Job~

I’ve been using this credit union since they first opened. Very friendly and helpful people, any time I’ve had a financial issues they were extremely helpful and quick in resolving any problems.

GREAT STAFF !!! WHAT ELSE CAN I SAY . BESIDES THE STAFF MAKES ME FILL LIKE FAMILY EVERY TIME I GO THERE . THE BEST CREDIT UNION I EVER HAD . GREAT INTEREST RATES AS WELL .