Leader One Financial Santa Fe Dr, Overland Park

I just recently closed on a house and I initially started with the office in Overland, Kansas, unfortunately due to the mishandling of the file and communication immensely I had it transferred to a local office. I advise no one to pay for any appraisals with your debit/ credit card. The information is stored in their system and if a rush appraisal is needed it comes off your card without your authorization. I used my card to pay for an appraisal May 19th. Things got mishandled in the office and the closing date was missed. In order to have it done by the second date set a rush had to be put on it. I was told by a loan officer that the extra fee would be taken care of at closing, but instead, my card was charged April 3rd and was declined because it was a prepaid card and the funds were not on there. I called them about it and I was told that should not have happened and was assured it would not happen again. A few days later I reloaded my card to send money to family and they charged it again April 19th for the appraisal rush ($250) but only this time the money was available. So, if it was going to be taken care of at closing why was my card even charged the very first time for this extra fee. A month later my card information was stored. They tell you they don't keep any card information so how did they keep mine a month later? No one wants to admit to the wrong doing. Which was an unauthorized transaction. Give them a money order or cashier's check when you (the buyer) has to pay something upfront! I'm sure they will delete this but it will be shared elsewhere.

Brittani was fantastic to work with! She was there every step of the way and managed the process start to finish. Her organization skills are top notch, which was super important when purchasing a home. She was always very responsive when we had questions and I would highly recommend her to others!

Leader One has gone above and beyond my expectations once again! From start to finish I felt like I had someone to guide me step by step and they were never more than a phone call, text or email away. They always responded quickly with answers to all of my questions even on weekends. Thanks Leader One!

I have utilized Brittani at LeaderOne twice. She was excellent to work with and helpful in all my questions. Purchasing a home can be a difficult time period but she was wonderful to work with. She keeps me updated on lending information, which was pivotal in my refinance. I would definitely use Brittani again.

100% Online, with Convenient Phone Support , very good Customer Service Best loan experience ever. Definitely recommend. I have use Brittani King For my loan she is very helpful .

Aubrey Washington and Team are incredible! There is complete communication throughout the whole process of obtaining a home loan. I would recommend LeaderOne, and Aubrey and Team to ANYBODY. Not once during the entire process was I concerned about the Lender doing their job. They were on top of it before I could even think about it. Thank you for such an enjoyable, easy, and stress-free experience!!

The experience and process with Brittani was seamless. She answered all of my questions in a timely manner and provided excellent information and details on what everything was! Would highly recommend using her!

Brittani was so helpful in educating us about our home loan options, responding so quickly, and leading us through the whole process. We will definitely be referring her to our friends and family, and we’ll be back next time we need to go through the process!

Working with Brittani King for our home refinance was the best thing we did in 2020! She was both knowledgeable and professional through the whole process. Such pleaser to work with!

Cannot say enough wonderful things about Brittani & the team at LeaderOne. They were professional & very patient with my lack of knowledge on all things home buying related! I will recommend them to everyone I know!