Great Western Bank S Louise Ave, Sioux Falls

I don't know how you can be closed on the weekends. This why I am switching to First Premiere bank. The drive though hours say 8 am and online says 9 am. 9 to 5 closed weekends.

I like being able to go in and talk to a live person. With the amount of internet fraud these days, I'm glad I have to go in to make changes to my account. I keep a low account balance because I'm old school and prefer to deal in cash whenever possible, but the staff never questions this and still treats me with respect.

Nice staff, love that i can walk in and they know me like a small town feel

best service I've ever had from a bank, spent hours with me sorting out an online payment issue when my old bank home federal merged with them. always friendly and helpful. but it's still a bank, so 4 stars

Can no longer do simple things like change your address online. I was told I have to physically appear at a bank. Is this 1990? Customer service is horrid. Email them a question and you often have to wait 2 weeks to be told to call or physically go to a bank.

Would be zero stars if that were possible. Horrible customer service.