Downtown Title Services S Woodland Blvd, Deland

Amazing customer service and staff. Not only are they knowledgeable, thorough and friendly but they have a sense of humor too. They helped a first time home buyer by staying late and explaining everything in detail. There were some strange hiccups that occurred and Joy, the lawyer/ owner was incredible and kind to work diligently to help overcome it. Sam was great and worked exceptionally hard for us. Wow!

Outstanding customer service - my husband and mother-in-law needed a document notarized, and after a lot of difficulty from our bank they contacted Downtown Title Services -- not only were they professional, and helpful, but they were extremely kind. What a great company! I will definitely be using your services in the future!

Excellent title company! Efficient, thorough, detailed and accommodating! The best title company in West Volusia by far!

Easy going great operation, love working with them.

I have been in real estate for 20+ years. I was fortunate enough to have stumbled across Downtown Title Services a number of years ago. They are my "Go To" title company because of their knowledge in this industry. Joy and her professional staff take care of the transaction from start to finish. I would refer Downtown Title Services without hesitation!! Thank you again DTS!! Another job well done today!!

I sold a house in Deland moving cross country. The person who I dealt with was very friendly and I even stopped by prior to the closing to drop off documents I had that would expedite the process. I will note that this was an out of state closing. First off, they tried to walk me through the signatures on the docs, over the phone, which they e-mailed to me vs. sending me originals. They actually missed one doc to sign and I caught it (I was a loan officer in a previous life) which would have pushed the closing. Second, I was told to go to UPS for a notary vs. setting up a mobile notary or contacting another title company in AZ. I spent a day frantically trying to find a notary where there were 2 witnesses to sign. I actually was able to find a great title company in Mesa (Empire Title). They brought me in, notarized the docs, and reviewed them free of charge. Third, they also gave me an overnight label to send back the docs overnight due to the time frame. The closing was scheduled for 12PM EST next day, and the label gave guaranteed overnight delivery for 4:30PM next day. I had to pay $60 out of pocket to get the docs there prior to the closing. Through my agent, this was brought to there attention; everything above. Not one follow up call, not one apology, and they didn't even reimburse for the overnight shipping costs. They got paid on the closing costs and it was just another day for them. The agent I have worked with three times in AZ said it was "the most unprofessional closing he had ever seen". If I ever buy or sell another home in Florida, I will not use them again. Update: After response from the associate, 3 rebuttals. 1. DTS did offer to have me pre-sign the docs but at that time we both agreed that the numbers would change and that I would be required to resign the docs anyway. It was agreed that pre-signing would be pointless. 2. FedEx confirmed for me the day I was sending the docs, as stated, there was no guarantee the docs would get there any earlier than 4:30 PM as stated on the label. He also scanned the label to confirm that. This is why I purchased guaranteed delivery overnight prior to the closing the next day (11:30 AM) 3. I have multiple e-mails and texts from my agent stating she requested compensation on my behalf at closing for the issues expressed in the review.

Great staff, fresh baked cookies, they will do anything they can to expedite the closing process

Staff goes above and beyond to make the Closing Experience easy & enjoyable!