Cross River Bank Nostrand Ave. Suite B, Brooklyn
201-808-7000
https://www.crossriver.com/
2365 Nostrand Ave. Suite B, Brooklyn, NY 11210, United States
Services
- Financing
Cross River Bank Reviews
K
easily the worst bank ive ever dealt with. can confirm ppp loan issues. this bank is trash and so is their customer service. theyll say "please contact us so we can resolve this issue" then you contact them and never hear back from them again. a high call volume is no excuse for the worst customer service i've experienced in my life. reply edit: ive been calling and emailing you every day for a month with no response.
Hi KC, sorry to hear this. Please give us a call or email for help!
D
Stay away from Cross River Bank. They bite more than they can chew. They are named as a lender on all documents, but refusing to help in any way, forwarding me to a "servicing" partner Kabbage/KServicing, who are dropping calls and not answering emails since January.
Hi David, sorry to hear about your experience. Please give us a call or reach out on social media for help. Thanks!
S
Cross River Bank is a very bad lender,very bad customer service, I already send couple emails,still didn't get answer to my emails and no phone support
Hi, sorry to hear that. If you still require assistance, please feel free to email us at [email protected] or reach out on social media. Thank you!
G
I’m really impressed by ther service. Service was fast and trustable.
Hi Gurjit! Thanks for the kind words.
J
Can confirm that my PPP loan application has been sitting for 2 months and nobody's responding to emails. At this point I'm seeking to take action by filing a complaint with the BBB and pursuing legal action.
Hi Jameel, sorry to hear this. Please give us a call or reach out on social media for help. Thanks!
K
When trying to do the ppp loan, I can't speak with anyone, I only get an automated that says you have to email them, but my emails aren't being answered. I would choose a different lender!
Hi Karen, thanks for reaching out! Our dedicated PPP customer service team is working around the clock to address each inquiry as fast as they can. We appreciate your patience as they are experiencing extremely high volumes. Thank you!
E
Called and emailed repeatedly. No response. Seems like they don't want my business.
Hi Eli, we apologize for the inconvenience as our customer service team is experiencing extremely high volumes. A specialist will be in touch with you as soon as possible. Thank you for your patience!
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FAQs
1. How Can I Contact Cross River Bank?
You can contact Cross River Bank via 201-808-7000. You can access our online loan marketplace to get instant loan quotes as well.3. What Type Of Loans Can I Get From Cross River Bank?
Cross River Bank offers various loan services: '- Financing
5. Is Cross River Bank An Agency Or A Lender?
Cross River Bank is a Financial institution that accepts all kinds of loan requests including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can connect our customers with our network of lenders to get loan offers with competitive rates and terms.
2. What Is the Location Information of Cross River Bank?
Cross River Bank is located at 2365 Nostrand Ave. Suite B, Brooklyn, NY 11210, United States. You can look for their store address on the map software and get the support you need from them without any hassles.4. How Can I Obtain A Loan At Cross River Bank?
You can fill in our easy-to-use online form on their website. If you need addition financial assistance, you can always visit our online platform to choose between various loan options.6. What Will Happen If I Am Not Able To Pay Back My Loan?
You should discuss the issue with your lender if you are not able to repay your loans. Your lender may adjust the loan plan for you to cope with your current financial status. Check our website to learn more information if, for example, you defaulted on your title loans online.7. Can I Get Loans With Unpleasant Credit Background from Cross River Bank?
Yes, it is possible to apply for loans without perfect credit score such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also check out our website to get instant loan offers with bad credit-friendly requirements.