White River Financial Services E Kearney St, Springfield

Buyer beware there are better options than these jokers. Waited 2 1/2 weeks after applying at Bass Pro, talked to them multiple times each time got a different excuse for why application was not processed. First they told me the salesman at bass pro did not attach the quote for the boat properly. Next they told me that they were just having longer processing times. On the third call they said that they were still missing information from bass pro that was that two weeks into this process. About four days after that I received a blank denial of credit letter in the mail. They sent me a letter with no credit score listed no information on it no boxes checked and according to my credit report never even pulled my credit. When I called back to speak to a manager about this they said well we can send you another one but couldn’t answer any questions as to why I was denied or how come they never actually pulled my credit. Going to get a loan from my bank and buy a boat somewhere else.

I am in the 800 credit score number and I was denied a loan for $ 20k. Always pay my bills on time. Never informed me I was denied till I went to pick up the boat. They did not give me a read for denial over the phone. A letter will be coming they say. I paid the boat with my Credit card and left. Stay away from white river financials. They are not dedicated to the customer. It seem like they can't even send an email to you.

Was considering buying a $8000 tracker sxs from bass pro. Took 2 weeks to get my credit application back. I’m less than 8k in debt, have no mortgage, have a 740 credit score, and make 100k a year and still got denied. Not sure what it takes to get approved here. Went and bought a Honda pioneer and got approved in less than a hour.

I applied for a boat loan through BPS in which they use White River Financial. It has been an entire week of waiting to get my terms and full approval from them let alone any communication at all! Some of the worst communication I have ever witnessed. I ended up having to go with another boat out of state, which I love more than the one from BPS thank god! This other company had me approved and ready to sign in less than 24 hours!!!!!! White River Financial is a complete JOKE! I highly recommend to stay as far away as you can!

Went through Bass Pro Shop for a boat loan. Did some research on loans for a boat. Said to not only get rates etc from 1 but up to 3 different companies. I did just that, respectable companies when it comes to financing. 2 gave me the payment, loan term and rate I wanted. White River did not. They actually didnt do anything except run my credit. If you use Bass Pro to buy a boat, look for another company to get your loan through. There are plenty to choose from, just research. I'm surprised Bass Pro approved of this company.

Minus the star! This company is a total joke! Having an almost 800 credit score and declined a bass tracker. I have never been denied anywhere until now! I will for sure take my business elsewhere. Stay away from this company. Total joke!

I am currently in the market for a boat. I have applied through white river and so far its a little slow but the customer service is fine. I read the reviews and was hesitant to use them however, I also understand that people who have a good experience don't tend to write reviews. I will update this as I progress through this process with them. Update: it took 7 days to get approved however, I changed the make and model of the boat I wanted and the dealership I used. I think they are backed up due to the Covid-19 pandemic and they are trying to get caught back up. I dealt with several different people and all of them were nice and seemed eager to help. I hope this helps someone. And remember, don't make a decision based off of what you read because it might not paint a good picture.

Worst company ever! Don't waste your time. I applied for a loan and they wanted to charge me 17.95% interest for 144 months. Unbelievable. My husband and I have very good credit. I went to the credit union and they offered the loan to us for a 4.5% interest rate for a 6 year loan. White River Financial Services is a loan shark who just wants to take people's hard earned money. Terrible customer service as well. The loan processors could use some training in people skills.

I only put one star because I had no choice. Our loan processor, Ms. Ward was probably the worst person we have ever dealt with when trying to get any type of loan and sure made us feel like she did not even try. I sent my e-mail to them and to Bass pro to let them know what an awful experience it was; avoid this company to avoid disappointment.

White River financial is awesome: Thank you for all you did for me and my Husband Mrs Shelly Jenkins. You work so hard on give us a beautiful Boat and we are very grateful. Sencerly Jason and Brenda Baquet