Wells Fargo Bank N Duke St, Durham
+1 919-471-1397
https://www.wellsfargo.com/locator/bank/3600__N__DUKE__ST_DURHAM_NC_27704/
3600 N Duke St, Durham, NC 27704, United States
Wells Fargo Bank Reviews
N
If you are not in the mood to treat people then don’t work in customer service. This bank is the nastiest I’ve ever been regarding customer service. Just know that you’re loosing a business customer because of the treatment at this location.
Thanks so much for your feedback, Nahomy. I truly apologize for the customer service you experienced at this branch and would like to review what happened in detail. Please email me at [email protected] with your full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to trying to help. -AJ, Wells Fargo HL Social
D
As for the banking experience I had with them over the years has been very good service with them. And if any one is looking for a place to bank at wells fargo is a place I would recommend to people.
Thanks for taking the time to share this with us, Damien. It’s wonderful to see that you’ve continually had a positive experience at this location. Have a great rest of your day! -Jessica, Wells Fargo HL Social
C
Hours listed on the website are not what was told to me yesterday! I was told the drive thru closes at 4:00 p.m. Wells Fargo keeps changing hours due to COVID-19, but not keeping the website current. Poor business!!
We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Casey, Wells Fargo HL Social
J
They are Certain things.I have notice in this branch and I am very upset of I Had an experience with a teller name cristal she is very loud in the mic when she speaks and sometimes sounds a bit rude for us as customers .
I'm sorry to learn about your experience at this location. Could you email me with more details about your interaction with the team member you mentioned? Please address it to [email protected], and be sure to mention your Google username and review as well (no account numbers). I'll make sure your visit is reviewed by the appropriate team. Thank you for your feedback. -Nick, Wells Fargo HL Social
J
Had an appointment for 3:15 and wasn't seen until 3:50. They seemed uninterested in opening my business account.
I'm sorry we didn't provide the customer experience you expect from us. I’d like to learn more about your visit. Please email [email protected] mentioning your review and your Google username so I can keep an eye out for your message (no account numbers). Thanks in advance. -Shaun, Wells Fargo HL Social
l
I just spoke with a “Premier Banker” named, Jamie. She was chilly at best, & when I explained to her what I was trying to accomplish (after having been promised a call back that I never received FROM Jamie), she was non-caring and nonchalant. I told her that I had discovered my sister’s dead body 2 wks ago and was trying to navigate this situation. Her first words weren’t condolences nor anything like it. She said, “My first question is do you have power of attorney?” I know Wells has a reputation for being morally bankrupt, but the lack of humanity is still stunning. I hate to start over with another bank, as Wells already has all of my legal paperwork on file, but it may be worth it.
Hi, Lisa. I'm truly sorry for your loss. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your full name, phone number, address, and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social
S
I had the worst bank experience ever. I am really thinking of not doing business with Wells Fargo for this one. This is an isolated, at this branch on Duke Street in Durham, NC only experience, but unbelievable that a teller would act very resistant to assisting me with my business account because my state issued ID does not match my local address. By the way I'm military and that absolves the ID issue.
T
Third time going here to take out MY money and left feeling like a criminal. Getting asked 21 questions or having all tellers eyeing you while the head teller or whatever does a review is frustrating. Need to stick to my regular bank even when this one is more convenient on Saturdays when im out and about.
I'm truly sorry you feel this way, Timothy. I'll look into the concerns you raised and make sure they're addressed. Please tell me about your experience in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social
C
Bank teller in drive through will steal your money...take your money to another bank or go in and watch them count it!!! I will never ever return to this location...
I’m truly sorry for the experience you’ve had with us. Allow us the opportunity to review your concerns. Please email [email protected] with your full name, username, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location. Thanks. -AJ, Wells Fargo HL Social
L
the address os wrong wells fargo is located all the way in the back across from KFC
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FAQs
1. What Is the Phone Number of Wells Fargo Bank?
You can contact Wells Fargo Bank via +1 919-471-1397. You can use our online platform to get instant loan quotes as well.3. How Can I Request A Loan At Wells Fargo Bank?
You can submit your information on their website. If you need further assistance, you can always check out our website and explore more options to obtain payday loans.5. What Will Happen If I Failed To Pay Back My Loan?
You can discuss the issue with your lender if you have trouble repaying your loans. Your lender may change your repayment due dates for you to cope with your current financial status. If you default on your online title loans, you may lose the ownership of your car.
2. What Is the Address of Wells Fargo Bank?
Wells Fargo Bank is located at 3600 N Duke St, Durham, NC 27704, United States. You can search the address on the map software and visit them in no time.4. Is Wells Fargo Bank An Agency Or A Lender?
Wells Fargo Bank is a Bank that accepts all kinds of loan requests. You can click here to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan broker, can link our customers with our network of lenders to get dependable loan services.6. Can I Get Loans With Bad Credit from Wells Fargo Bank?
Yes, it is possible to get loans with a low credit score such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also click here to get instant loan offers with bad to no credit.