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Credit union

Utah First Credit Union W 11400 S, South Jordan

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4.9
Closed
Friday9AM–5:30PM

+1 800-234-0729

3642 W 11400 S, South Jordan, UT 84095, United States

Apply Online

    Utah First Credit Union Reviews

    K

    Karina Redweik
    5

    Utah First Credit Union is the best! They are our financial go-to! The staff are incredible and super friendly. We recently worked with Stephen for a loan and the whole experience was fabulous. The process was clearly communicated and super easy. We felt comfortable and confident, and most importantly, Stephen looked into several available options for us and got us set up with the one that best fit our needs. Highly recommended!

    Response from the owner

    Wow that does sound fabulous! Thank you for sharing your experience with us, Karina, we appreciate you!

    D

    Dina Aminova
    5

    I started to work with Stephen Sanwo on my auto loan refinance. He was very detailed and patiently answered my 100 questions. Stephen gave me few quotes for my refinance, that was better than i had with my previous lienholder and started my application. I like how personal from Utah First Credit are working for best comfort of their clients

    Response from the owner

    We loved reading about your great experience with Stephen! Thank you for sharing your review, Dina!

    S

    Steve McNabb
    5

    Awesome! Stephen was very quick and efficient- he got my auto refinance paperwork handled in one day! Super easy to work with and the best part is the rate- .99%!!! Thanks Utah First!

    Response from the owner

    We are always happy to help, Steve! Thanks for leaving us a great review!

    S

    Steven Barker
    5

    Best bank around. I have never had a better experience with a business before. Clear communication, immediate responses to email, and no robot answering services! Hunter was a great help!

    Response from the owner

    We love being here for our members! Thank you for sharing your experience, Steven!

    D

    David Rasmussen
    5

    Zach and the team at Utah First are so great to work with. They are my go to place for loans and banking. I highly recommend them!

    J

    Jeremy Zeigler
    5

    Zach Edwards saved my day! I have been trying to figure out hard car title and card issues since moving states for months. My wife has called in and tried. I love the people there! Zach REALLY knew what he was talking about, got it done in 4 minutes, texted me updates, and followed through. I will stay with UFFCU now and until I move back to Utah. He was knowledgeable, efficient, and followed through! Top-notch rep. I was SO impressed! Thank you, Zack!

    Response from the owner

    Thanks for sharing, Jeremy! We are so happy to have your family as members!

    D

    Daniel Koopmans
    5

    I had a unique financial situation and needed to refinance my auto loan. I called six different banks and credit unions to explain my situation and see if they were willing to help. Zach Edwards at Utah First was the only person I talked to who was not only very helpful but was actually excited to see what he could do for me. I know financial situations vary and they can’t promise the same results for everyone but they literally cut my interest rate by 66%. Most other lenders shut me down without even trying. They got me results that exceeded my expectations. Thank you for taking a chance on me and thank you Zach for all your effort and efficiency.

    Response from the owner

    We love being significant for our community! Thanks for sharing your experience, Daniel, we are so happy to have you here!

    J

    Jamie Howell
    5

    Austin helped me today. It was a tricky problem from a loan I had clear back in 2009. Austin at the west bountiful location helped me. He found my account. He was very knowledgeable and was so kind. Thank you Austin!

    Response from the owner

    Thanks for the kind words, Jamie! We are always so happy to help!

    J

    Jerry Vaughan
    5

    Top notch credit union! Friendly staff always ready to answer questions. And the security on my debit card has saved me multiple times! Love these guys and gals!

    G

    Google User
    4

    I've been a member of the credit union for a very long time. The services has been great. The credit union has expanded and opened up more locations across the valley. Being shared branches I'm also able to complete transactions at other shared branches network and the online platform is awesome too!

    Response from the owner

    Thanks for sharing, we are so happy to have you as a member of Utah First!

    S

    Scott Eggenberger
    5

    I've been with Utah first for about 5 years now and have a few car loans personal checking personal savings and business accounts with them. I even had a home loan and construction loan. They've always been so great to work with and the people at the South Jordan branch are fantastic. Highly recommend!

    Response from the owner

    Terrific to hear, Scott! Thank you for letting us know!

    K

    Kenneth King
    5

    I felt compelled to relate that I had an exceptional positive experience today with Utah First. Thanks to your agent Eric, I believe at the Midvale branch, he helped us immensely with our on-line banking issues. He was extremely patient and warm. Trust me, that’s the type of employee you want to cultivate. He’s a credit to Utah First credit union.

    Response from the owner

    Thank you, Kenneth, for letting us know how well Eric helped you out! We are thrilled to hear it and so happy to have you with us!

    A

    Ashley Sullivan
    5

    Austin is amazing and replies SOOOOO FAST via the app! I usually hate app communication because it takes too long to get replies but Utah first is the first and only bank that actually helps

    Response from the owner

    We love that feedback, Ashley! Thanks for sharing your experience!

    C

    Caroline Tuaone
    5

    Great service bank for business accounts they tailor to your business needs and help you get loans that are compatible with your business and financial needs. Great Manager Steven!

    Response from the owner

    Thank you for the kind words, Caroline! We are so happy to work with you and your business!

    J

    Jenna Pratt
    5

    Rebecca was the BEST with helping us refinance our car! We had been putting it off for a little bit because we didn’t want to deal with the process but she made it so easy and quick. She got us a great rate and was super patient as we asked a million questions. We’re so happy we refinanced with Utah First.

    Response from the owner

    And we are so happy to have you with us, Jenna! Thank you for being part of our UFCU family!

    T

    Troy Rawlings
    5

    Working with Katie Beck at Utah First on a home equity line of credit was as good as it gets! I have been with Utah First for many years as they have always been competitive, responsive and professional. Pursuing this particular loan was exceptional. The process was fast and easy, the rate favorable and the service top-tier. Ms. Beck was incredibly quick and informative. There were no glitches. Even after the loan closed, Katie has been available to answer questions immediately on 2 occasions. I am impressed enough to do a review.

    Response from the owner

    Thank you, Troy! We are so glad to hear how well Katie took care of you! She is a terrific member of our team! We are always here to serve!

    J

    Jeremy Zeigler
    5

    I continually have the best experience with Utah First! Katie Beck just completed a car loan for me in record time. It was time sensitive and she pulled through with flying colors, amazing follow up, and a great attitude! I normally check with each credit union for the best deal. After this experience I am done using my other credit unions and just sticking with Utah First! The personal touch, great rates, experience, and so many other little things. You wont regret only banking here. Especially with quality people like Katie!

    Response from the owner

    We are so happy to be of service, Jeremy! Thank you for being part of us!

    E

    Elizibeth Drawn
    5

    They take care of their members they are very patient and explain things thoroughly. Hunter did an excellent job explaining everything to me giving me options. He was very polite and knowledgeable. Thank you Hunter and Utah First credit union.

    Response from the owner

    Thank you for the great review, Elizibeth!

    A

    Anja Perkins
    5

    I just had THE best experience working with JD Tolley on a multiple vehicle, cash-out refinance with Utah First Credit Union! Utah First offered an excellent rate, and JD’s customer service was outstanding! JD kept me updated during every step of the process and assisted in getting others to follow through in a quick and efficient manner. JD is extremely knowledgeable in the products he sells as well as being super detailed, and quick to respond. His follow through during the process got this deal done extremely fast. I had never heard of Utah First Credit Union before seeing an ad for their low auto loan rate; but I sure do have a wonderful impression of them now (due largely in part to JD’s service). I rarely write reviews because I am too busy, but I was so impressed by Utah First and JD that I was compelled to write this five-star review!

    Response from the owner

    Thanks for sharing, Anja! We are so happy to hear about your great experience with JD, and we look forward to working with you again in the future!

    J

    Jenisabel Anthony
    5

    This was my first time working with a credit union and everything went above what I expected! Stephen was very helpful and Made the process so smooth to open a checking account!

    Response from the owner

    Welcome to Utah First, Jenisabel, we are so excited to have you as a member! Thanks for sharing your experience!

    C

    Collin Brackin
    5

    Zach Edwards was seriously so awesome! Had my home loan done in a couple weeks, answered every question and was always transparent! Definitely recommend him! Such a great experience

    Response from the owner

    We are so happy that you had an easy experience, Collin! Thanks for leaving such a great review!

    T

    Travis Shosted
    5

    Utah FIrst is amazing! I had a few questions regarding some transactions on my account. Zack was very helpful and spent time walking me through each transaction. Utah First makes you feel like a valued customer and I appreciate their services!

    Response from the owner

    We love our members! Thanks for sharing your experience, Travis!

    R

    Ryan Latimer
    5

    Hannah was amazing to work with! She was able to get our loan approved and funded on the same day! This is the second vehicle that we have financed through Utah first, and they have been a great institution to work with both times. The staff is very friendly, and they provide very personalized service. I would highly recommend them!

    Response from the owner

    We are so happy to know that you had an amazing experience, Ryan! Thanks for sharing!

    S

    Staci Bonner
    5

    We just got a HELOC loan with Hunter at Utah First Credit Union and I am so glad we did. Not only was the rate amazing, but Hunter made the process incredibly easy and kept in constant communication with us regarding loan updates throughout the entirety of the process. Great experience, great communication, and great credit union.

    Response from the owner

    Thanks for the great review, Staci! We love serving our members and making life easy!

    A

    Austinn Howard
    5

    This bank is the only bank that’s given me a chance. They were super friendly in the bank and on the phone as well. They have definitely earned my business and Britney jacquez was definitely more help than my own financial institution. So if your in a bad spot definitely give these guys a try! If there was a 10 star rating I’d give them that

    Response from the owner

    We are happy to hear that you had a great experience, and we are SO happy to have you, Austinn!

    B

    Benn C
    1

    This is by far the ABSOLUTE worst Credit Union. The fees are outrageous and the Savings and Checking account rates are no better than other Credit Unions.

    L

    Lana Marsh
    5

    I've been a member of Utah First Credit Union for a few years now. I have had a car loan, business loan, savings and checking accounts. I love the way I am treated both at the branch and with the online chat team. I also love using their app on my phone which is updated immediately after every transaction. I just can't say enough good things about this establishment. I very highly recommend them.

    Response from the owner

    We are thrilled to hear it, Lana! Thank you for being part of our UFCU family!

    K

    Katie T
    5

    I am very impressed with Utah First Credit Union. I worked with Matt Foutz for a loan and he was incredible! He was very reachable and very attentive. He worked so quickly for me and made the whole process smooth and enjoyable, which is hard to accomplish with a loan process. He's really top notch and knows his stuff! I was so impressed with my experience that I decided to open a banking account with them. Great customer service and overall experience from start to finish with them all, they really care about their members!

    Response from the owner

    We are happy to be of service, Katie! Thank you for letting us know how well Matt took care of you! So glad to have you with us!

    s

    stephen burger
    5

    Hunter helped resolve my account issue quickly and fully. He took the time to make sure the problem was properly resolved so it would not come back. He was curtious and listened to my concern and pulled in managers and others to solve the problem immediately. Utah First is a great credit union.

    Response from the owner

    Thank you for sharing your great experience, Stephen!

    B

    Brooke Eades
    5

    Great member experience. I am trying to teach my teenage sons the importance of money management and establishing credit. I was able to get an account opened for each of my sons, Utah 1st, especially Erick Hernandez, made the process simple and fast. Thank you!

    Response from the owner

    That is so awesome, Brooke, thanks for sharing! We love having your family as part of the Utah First family!

    R

    Randy Ochoa
    5

    Today there system is down and they are still open and the way they are handling it is amazing I love this credit union. It seems like they hire the nicest and most amazing people

    Response from the owner

    Thank you so much for that, Randy! We love being here for our members through rain or shine!

    V

    Vlad Gregorovich
    5

    There was a slight delay in getting my title from the dealership. Zach worked with me and the dealership as well as the Loan Services department to explain the situation to me and quickly provide a solution.

    Response from the owner

    We are so happy to get that taken care of with you, Vlad! Thanks for sharing!

    J

    Joshyn6n. Wright
    5

    Stephen was awesome. Super friendly, easy to work with and followed up to make sure my account was set up and ready to go. Highly recommend this branch and Stephen in particular!

    Response from the owner

    Thank you for your kind review! We appreciate you taking the time to share!

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    FAQs

    • 1. How to Get Access With Utah First Credit Union?

      You can give them a ring by this phone number +1 800-234-0729. Or you can search for their website and fill out the loan form online.
    • 3. How Can I Secure a Loan at Utah First Credit Union?

      You can search for their website and fill out the loan form online. If you are looking for payday cash loans, you can turn to our website for more details.
    • 5. What Should I Do if I Can Not Repay My Loan?

      Kindly communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to payment respite. Please always read carefully before signing the loan agreement.
    • 2. Where Is Utah First Credit Union? How to Get There?

      Utah First Credit Union is located at 3642 W 11400 S, South Jordan, UT 84095, United States. Please carefully check the map and locate the fastest way to access it.
    • 4. Is Utah First Credit Union an Agency or a Lender?

      Utah First Credit Union is a Credit union. To make things easier, iPaydayLoans allows you to access a large pool of honest lenders over the internet. You can turn to our site to secure a personal loan online with no credit check.
    • 6. Does Utah First Credit Union Offer Loans for People With Bad Credit?

      Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.