U.S. Bank Branch W 6th St, Rolla
(573) 364-1677
https://locations.usbank.com/index/missouri/rolla/rolla-6th-park-branch.html
500 W 6th St, Rolla, MO 65401
U.S. Bank Branch Reviews
S
Worst bank in Missouri. Guaranteed to never ever get through the drive through. I just watched four people back out and leave. I'll bank on them going to another bank to open their accounts. Horrible experiences here!
D
Had to wait 50+ minutes in the drive thru while everyone around me got service. If you are such short staff just block a lane or two. If they had told me it would be a minute or two I would have understood, but they did nothing. I finally got service after about an hour of waiting.
We're sorry your recent experience was less than desirable, Dwight. Please know it is never our intention to take up more time than necessary to complete your banking tasks. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Larisa
E
Awful customer service. Not only were they 43 minutes late for our scheduled appointment, no one greeted us or apologized, and the two staff members who were in their offices wouldn’t assist us as they had “upcoming” appointments. This isn’t the first lousy interactions we’ve encountered at this branch so we are moving our four accounts.
Hello Emily. We are sorry to see that there was a problem with your appointment. We would like an opportunity to speak with you and discuss your experience further. Please send us an email to [email protected] with your phone number and reference number 3507, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan
R
Worst customer service ever, by that I mean a complete lack of any customer service at all, literally! Can't even contact my branch office to complain!
Good morning, Rustin. Thanks for taking the time to leave a review. I apologize that the service you receive and experience at this location isn't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 0599 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
C
This place just makes up their own hours I guess. Twice now they have been closed on a Saturday with no sign posted or anything. A couple weeks ago they were closed Thursday-Friday and it wasn’t even a holiday. This is the only US bank in Phelps county and the branch is about to lose my business because of this bank.
Thank you for taking the time to leave us a review, Courtney. We'd like to address the concerns you voiced. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 9465. Once we receive your phone number, we'll give you a call within 2 business days. We look forward to hearing from you. ^Michael
H
Worst service possible! I received a phon call and was told to call back. Spent the last four hours calling only to get told the lady who called ME was on lunch! Still hasn’t called back and I STILL can’t get ahold of anyone! I HATE THIS BANK! I will be taking my business elsewhere
Good morning, Haley. Thanks for taking the time to leave a review. I apologize that you're having a hard time connecting with the person who initially reached out. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 0603 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
J
Lobby is only open till 1 PM. So I went through the drive-through to do a wire transfer for a real estate deal. There they turned me away and said it’s by appointment only and would have to be tomorrow at earliest. It’s really puts a delay in any type of business dealings. Working towards driving customers away.
Hello Joseph thank you for taking the time to leave a review. We’d like the opportunity to review the situation on your behalf. Please send us an email at [email protected] with your phone number and reference number 3475. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris
K
On Saturday, I used ATM to deposit money, but the ATM broke down and did not return my money. All the phone calls to the bank were automatically answered, but my problem could not be solved. Now I have to wait until Monday to find the staff
Hello Kai, I'm sorry to hear of the ATM issue you experienced. To have this matter resolved, you will need to dispute the transaction. This can be done by calling Customer Service at 800.872.2657. Bankers are available 24/7 to help you file a dispute. I hope this helps! ^Kim
z
Only one car line available every time I come with 45+ minute waits.
D
There are some friendly folks there that seems glad to help. But however the whole expierence is lacking. I have a business account and a business credit card. They let my card expire and all the time I tried to call to get it renewed, I was transferred to corporate where I had to wait on the phone for over an hour listening to the worst nerve jangling music ever. There are other hiccups at this location that is less than professional.
Hello Danny, thank you for taking the time to share your recent experience with the local branch. Would you like to discuss your concerns further? If so, please email your phone number and reference #9584 to us at [email protected] and we'll call you within 2 business days. All the best, ^Kim
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FAQs
1. How Can I Contact U.S. Bank Branch?
You can contact U.S. Bank Branch via (573) 364-1677. You can access our online loan marketplace to submit your loan application as well.3. How Can I Request A Loan At U.S. Bank Branch?
You can fill in our easy-to-use online form on their website. If you need further assistance, you can always check out our website and choose between various loan options to get a payday loan.5. What Will Happen If I Failed To Repay My Loan?
You can always contact your lender if you are not able to repay your loans. Your lender may adjust the repayment due dates for you to fit your financial situation at the moment. If you default on your title loans online, you may no longer possess your vehicle any more.
2. What Is the Address of U.S. Bank Branch?
U.S. Bank Branch is located at 500 W 6th St, Rolla, MO 65401. You can look for their store address on the map software and pay them a visit right now.4. Is U.S. Bank Branch An Agency Or A Lender?
U.S. Bank Branch is a Bank that accepts all kinds of loan requests. You can visit our online platform to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan broker, can connect you with our network of lenders to get loan offers with competitive rates and terms.6. Can I Get Loans With Bad Credit from U.S. Bank Branch?
Yes, it is possible to apply for loans without perfect credit score such as online personal loan services from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit our online platform to get instant loan quotes with bad to no credit.