Truist N Druid Hills Rd, Atlanta

Do not go there. I hate BoA but I'd rather go to BoA than this branch. Nothing get done there, because they don't even know their own banking system. Spend 2 hours on a simple transaction, they failed, so just to have to call the main headquarter to square things out. At least BoA you wait but get it done.

I was at this location waiting for somebody to talk to me about my account for 40 minutes and somebody came to say that “ maybe they can not help me today and I need to make an appointment online “ Gosh they need to work right with the clients . Very disappointed with “sun Truist” …

I am not usually one to complain, but I feel that this was something that really was worth writing about. Very frustrated. I opened a business account for my film company and that day ordered checks - it was imperative that I needed them to pay several individuals and companies to start my production and after 16 days and still not receiving either my debit card or checks I called the bank for the status and they informed me no checks were ordered! This was so appalling to me that they just let this slide when so much was depending on this - then they told me I had to come into the bank to order new checks and on top of this then pay upfront an expedited shipping fee for their mistake. I am told I will have the fee returned which is helpful, but this is little help when such a huge detail was overlooked when I made certain that the bank employee I opened the account with was certain to know that I was needing checks for my business. This was a real let-down for me and has caused a lot of problems and I certainly hope that I get my debit card soon and my checks in a timely manner now.

waited for 45 min to sign a signature card...cmon you can do better than that Suntrust!

It close at 12:00 on Saturday not 1:00 p.m!

The managers are awful/ no service/ they just go to “work”. Not able to get a credit card that already expired. Two months of requesting that but no card has been sent . At this moment I am requesting chatting online and I have to wait minimum 30 mins for someone to help me. Expected!

They got rid of the smart ATM.

Web site says was open til 1pm but arrived And only open til 12

It is closed, do not come here

Slow service. Most of the time under staffed.