Tropical Financial Credit Union N Federal Hwy, Fort Lauderdale

I love the service that Tropical Finacial Associates provide. I’ve interacted with several of their brokers and they all are such wonderful people. Cheerful and helpful Ms. Kassie was efficient with assisting me with my need today. Thank you for your hard work due to the pandemic.

Giselle Kassie is very professional, and very efficient. I have a special needs son and she able to accommodate me. Every time I have called or needed Giselle, she’s always been willing to help me! I’ve been going to her for years and I would recommend her to anyone as she dedicates herself to her work and is very kind and understanding. I thank her very much for her excellent service and for being so caring. The help she’s giving me will always be remembered and will continue to go to her in years to come.

Let me start by saying that I've been jumping through hopes for an entire month not because of tropical fcu but due to personal reasons involving an insurance reimbursement check and let me tell you Giselle K helped me every step of the way. No matter what the situation was she always came back with a resolution. I also want to recognize Michael F for his persistence and patience assisting me in accomplishing what I needed to get done. Because of these 2 employees my wife and I will be using tropical fcu as our main banking account. They deserved to be recognized as they are assets to this company and branch. We'd like to thank you guys again ! And will recommended our friends and family to this branch! It feels good to not be treated like another number! Kind Regards, Joe

Timetta provide excellent service every time I need assistance. I feel very comfortable dealing with her. She is a great communicator and easy to work with.

Timetta has been helping me my family for at least 15 years. she is very helpful and pleasant. i know i can always go to her for assistance. Good employee

My experience was AMAIZING ! everybody has been so helpful. Thank you Timetta for all your great work, and thank you Edgar to make it posible. Super highly recommend this Credict Union. Thank you to all the people from the branch in Ft lauderdale, they are amaizing professionals. Thank you all ! Carolina P.

The customer service from Mr. Keaton Strachan was absolutely outstanding. Best experience. Best customer service. He was very helpful and answered all my questions concerning the process on opening account. He was very friendly, patient and helpful. I’m very happy with the service and attention that he provided me as well with the bank. Thank you!

I have been a member of Tropical Financial Credit Union since 1996. I love the personalized care and small town feel of my bank. When I walk in, I am treated like a member of the community, not like a number. One of the team representatives in particular, Timetta Phillips, exemplifies this. Recently, I needed help with a transaction and was unable to come to the bank in person. I called Timetta and left a message to which she quickly responded. On the phone, she helped me through the process. We then corresponded via email and due to her efficiency, everything was completed. I was extremely pleased with how she handled my situation. I am a happy member of Tropical Financial Credit Union and will continue to be for years to come!

Timetta Phillips is the best Financial Specialist I have had the pleasure of knowing and working with! She is practically family and always has my best interest at heart. My family has used Tropical Financial Credit Union for many years and it’s the people like Timetta that keep us coming back. Thank You!

Timetta Phillips is amazing always pleasant and eager to assist with all my financal needs. My family and I have been doing business for 25 years through her she provides the best service.

I worked with Giselle Kassie and Michelle Harrington. They both provided expert financial help and truly inspired me to get a handle on my finances. I know I am on the right track and I have them to thank for steering me in the right direction. Thank you, thank you, thank you!!!