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Town and Country Bank S Macarthur Blvd, Springfield

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3.6
Closed
Wednesday8:30AM–5PM

+1 217-787-3100

https://www.townandcountrybank.com/about-us/location-hours/springfield-macarthur-blvd/3/location-details

1925 S MacArthur Blvd #4031, Springfield, IL 62704, United States

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    Town and Country Bank Reviews

    A

    Alex
    1

    Probably the worst online banking any bank could ever have. We live in a world where literally any transaction can happen in seconds, yet it takes Town and Country 5 business days to pull a payment from your account. I'm not sure what kind of archaic system you're using but it's safe to say it's time to step your game up. Good news though, with all the random scam fees you charge your customers you should definitely have enough money to make the change!

    Response from the owner

    Hi Alex. We sincerely apologize for any service which has not been exemplary. We take our customer's feedback seriously and would like the opportunity to learn more about your experience. With that, you can contact our Customer Service Solution Center at 1-866-770-3100 to address your concerns.

    J

    Jada Ellis
    4

    I’m giving the bank a 4 because it’s a really nice bank Laura is extremely kind and takes care of all the customers and is very friendly I really like her. But Phyllis on the other is extremely rude to customers. She never greets a customer and is usually busy doing something like sorting mail doing other work etc. And make you stand and wait for when she’s good and ready to help you. She talks down to all the customers like were below her. She has been rude to my family and others on multiple occasions. I recommend this bank but ask for Laura to help you because if you get Phyllis to help you you will not have a Pleasant experience. Laura’s desk sits on the left side. Don’t even waste your time going to the desk on the right (which is Phyllis) go straight to Laura you will have an extremely good experience if you have Laura help you she’s wonderful!! Town and Country is a great bank just one bad rotten apple!!

    Response from the owner

    Hi Jada! We sincerely appreciate your feedback and apologize for any service which has not been exemplary. We take our customer's feedback seriously and will look into this further as all bankers are trained to greet and serve customers with excellent service. Thank you for continuing to choose to bank with us.

    s

    somer gerberding
    1

    Absolutely the worst experience I've ever had

    Response from the owner

    Hi Somer. We sincerely apologize for any service which has not been exemplary. We take our customer's feedback seriously and would like the opportunity to learn why you've had the worst experience. Please call our Solution Center at 1-866-770-3100 and ask to speak with David.

    S

    Shanaya Painter
    5

    I worked with Bridget Moore and Jamie Doering for purchasing my first ever home. They are incredibly charming and an absolute pleasure to work with. Both were a complete pleasure to work with. Bridget made sure I had the best possible funding programs to help, communicated beautifully - making special accommodations due to my Dyscalculia. They were prompt, clear, honest, and were incredibly patient with me as the house hunting took longer than we expected. I can not more highly recommend them. Thanks to them and this bank, I'm finally a homeowner.

    Response from the owner

    Hi Shanaya. Thank you for the positive feedback regarding your experience working with Bridget and Jaime. We appreciate the kind remarks and recommendation. We will ensure to pass your comments on to the both of them. Congratulations on your new home! It is our goal to help all homebuyers find the perfect home loan!

    A

    Alexis Eller
    5

    They got me into my online account. Very helpful!

    Response from the owner

    Hi Alexis! Thank you for the positive review. Our Customer Service Solution Center strives to provide customers with extraordinary service. We are happy to hear our support team was able to assist you with accessing your account online.

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    FAQs

    • 1. What Is the Phone Number of Town and Country Bank?

      You can contact Town and Country Bank via +1 217-787-3100. You can access our online loan marketplace to get instant loan quotes as well.
    • 3. How Can I Request A Loan At Town and Country Bank?

      You can submit your loan request on their website. If you need other financial support, you can always check out our website and explore more options to obtain payday loans.
    • 5. What Will Happen If I Can't Perform Repayment On My Loan?

      You can discuss the issue with your lender if you have trouble performing repayments. Your lender may adjust the loan plan for you to fit your financial situation at the moment. If you default on your online title loans, you may no longer possess your vehicle any more.
    • 2. What Is the Address of Town and Country Bank?

      Town and Country Bank is located at 1925 S MacArthur Blvd #4031, Springfield, IL 62704, United States. You can search the address on the map software and get the support you need from them without any hassles.
    • 4. Is Town and Country Bank An Agency Or A Lender?

      Town and Country Bank is a Bank that accepts all kinds of loan requests. You can click here to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can link our customers with our panel of partner lenders to get loan offers with competitive rates and terms.
    • 6. Can I Get Loans With Bad Credit from Town and Country Bank?

      Yes, it is possible to apply for loans without perfect credit score such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also click here to get instant loan offers with bad credit-friendly requirements.