The Tipton Team — Benchmark Home Loans Bristol Hwy, Johnson City

The entire team at the Tipton team was so patient and helpful with helping my fiancé and I finally achieving our dream of owning our own home! They helped us understand and helped us walk through the process of finding and buying our home. They all handled the process with such professionalism and grace, we feel as if they are truly looking out for us… We also had Michael Walker realty and A big shout out to Mr. Mike Ramsey for being there for us everyday throughput the entire process.. With this team I feel as though we have become friends more than just clients, they all will forever be in our hearts and prayers!! Thank you everyone for helping us get our dream of becoming homeowners true!!

So very thankful that this group made our dreams come true. We have never been happier. The tipton team is absolutely the best! From this point on everyone I know that's purchasing a home will be referred to them. They are the best at what they do and always keeping you in the loop with ever step along the way. Each of the team members are specialized in different areas and together they make an unbeatable team. I can't thank them enough for going above and beyond!!

There isn't much to like about the mortgage processes but Jonathon and his team make it painless! They explain the process thoroughly & take the time to answer any questions. Ashley and the team are a pleasure to work with. 👍

Jonathan and Diane from Benchmark were wonderful throughout the entire process. They made the home-buying experience a breeze and made us feel like we were just part of the family. They also surprised us with 2 housewarming gifts--a wonderful framed photo of our home, and also an engraved cutting board with my wife, son, and my name on it. I highly recommend them as your pick for your next home loan. They were terrific and you will not be disappointed.

The Tipton team was absolutely amazing! They were so helpful with every step of purchasing our new home. They were very friendly, stayed on top of everything, and closed on our house so quickly! They made the whole process painless. We also received beautiful and personalized housewarming gifts from them!! Thanks again so much!

As a first time home buyer, and I was a little overwhelmed with the whole process and everything that goes into buying a house, paperwork and all, but they made it so simple and easy for me and were with me every step of the way and didn’t do anything without running it by me and my husband first! We are in a different state from where we are buying, and still managed to work with us! Great team and great customer service! Definitely would recommend to anyone buying in the Tennessee area!!

My wife and I were lucky to have The Tipton Team on our side. I cannot express enough just how professional, responsive, and friendly the entire staff was to us (and continues to be). Moving from New York to Tennessee was no easy task, but The Tipton Team made sure the purchase of our new condo would be stress-free, and they certainly fulfilled their promise. I would not hesitate to recommend Jonathan and his staff! They truly are an A-Team! Thank you!

Jonathan and his entire team was so helpful through the entire process. Jonathan was always available and took the time to teach and explain details along the way so we felt confident that we were getting the best deal for our family. Benchmark was extremely competitive with the rates and products they offered. We started our loan process with an impossible deadline and while we were hopeful, we knew anything could happen to keep us from meeting the deadline. Jonathan and his team worked diligently and not only met the deadline but beat it by a week! We are so happy with our decision to work with Benchmark for the mortgage on our loan and will recommend them to everyone we know.

The Tipton Team did a great job guiding us through the home loan process. Tracey did a great job of communicating with us from the start. She set up our appointment, warmly greeted us and attended to our needs during our visits to their office. Our first meeting with Jonathan included a time of education concerning our home loan process and a sensitivity to the amount of communication we preferred. We really appreciated the time he spent with us making sure we understood what we were about to go into. The entire process itself was easier than we ever thought possible. The team communicated with us via email and text allowing us to stay updated on every step. One aspect we liked was the ability to review everything online and sign digitally. In addition we were able to scan and upload all of our required documents to a secure site which made the process even easier. April stayed in touch with us during the process, letting us know what was needed to keep things moving making sure there wasn't a lull. We highly recommend Benchmark Home Loans and appreciate the great kindness we were shown from every team member whenever we stepped through their doors! Many thanks!!

High Caliber! That’s how I describe Jonathan and his team! After doing countless transactions with them, it goes without saying that their quality, professionalism and attention to detail set them apart from anyone in their field. The availability and responsiveness that they offer gives me peace of mind that when I need a client approved, they can make it happen. I love the systems and processes they have in place that keep my team and I informed from beginning to end, including our Buyer! When you’re approved with The Tipton Team, there’s no question you’re going to close and that is worth a million bucks to us! If you’re looking for dedication, accessibility, inclusion and an overall hands on, personalized experience, Jonathan Tipton and The Tipton Team are your way to go!

Process was organized and the staff are dedicated to helping in any way they can. Gave prompt answers to questions and responded to messages quickly. Ashley was amazing, she showed genuine care for my circumstances. Jonathan, Kristi, and Tracey also did a fantastic job for me. Really great place!

I highly recommend Jonathon Tipton and his team at Benchmark. I was a first time homebuyer and Jonathan and his team helped me through every step of the home buying process and answered any questions I had. I really liked the online portal to submit documents and track my loan status. This made submitting all the documents so easy and convenient.

I've gone through the home loan process a LOT of times, and this was among the best! Jonathan and Diane were available to answer questions, they explained things thoroughly, and they made sure I was in the loop on everything. They made it an easy, worry-free process. I would definitely recommend!

We purchased from out of state and Jonathan and his team made the process extremely seamless. They are very knowledgeable and professional. Highly, highly recommend.

This was the easiest house buying experience of my life. Benchmark homes was amazing. All the people on the Tipton Team were so good. I would give them 100 stars if I could. I'm so thankful to this team for all their hard work. My end was so easy and smooth. Anytime I had a question, they answered me immediately, they always called me back when they said they would. But best of all, they kept me informed every step of the way and I always knew what was going on..I would recommend them to any and everyone. If you are thinking about buying a house you should definitely use the Tipton Team, they are the best in the business!!!!!

Jonathan and the team at Benchmark were fantastic to work with! This being our first home buying experience, my wife and I were a little nervous about the whole process. However, Jonathan was very thorough in explaining the ins and outs of our mortgage, was able to offer a very competitive rate, and kept us updated at least weekly during the closing process. He and the team were also very prompt in responding to phone calls and/or emails. We were very thankful to be able to close in such a short amount of time, and the process was very smooth overall. A huge thank you to Jonathan and The Tipton Team at Benchmark!

I recommend using Jonathan Tipton with Benchmark Home Loans. His attention to detail and can do attitude are exactly what we need in today's market. As a homeowner and real estate agent myself I have often times looked to Jonathan's creativity and expertise to get deals done, get them done fast and on time, but most importantly get them done right! Jonathan has always done a great job for all clients that I've brought to him when purchasing homes. He is always available, and creative in trying ways to get clients financed in all of their varied financial situations and he sees the loan through to closing. I would highly recommend Jonathan. Thank you Jonathan!

As a Realtor I look for a lender that will take care of my buyers. Communication is HUGE in this business and you are not going to find a team that communicates better than the Tipton Team. I have sent many buyers to Jonathan and his team and I have never been disappointed. I found myself on the buying side personally and although already pre-approved by several lenders I called Jonathan. Jonathan and April are hands down the best lenders I have worked with. You can call or text at any hour of the day or night and you will get a response. Jonathan was on vacation and responded to me. Where most appointments take 45 minutes my husband and I sat with Jonathan for over 2 hrs discussing our own personal loan because he was not going to be satisfied until all my questions were answered and I had a lot of them. I have 100% confidence in him and his team and would highly recommend him to anyone that needs a home loan. If you are looking for someone in the business that you can trust look no further

As many know purchasing a home can be very stressful and although we were so excited to buy our first home together, I was truly dreading the process- The Tipton Team go above and beyond to make it as stress free as possible! We were constantly updated on each process and how long each one would take- it was extremely reassuring and every single team member were so attentive to answer any questions, help me find the correct documents and even to the finest details they worked so hard during the day, after hours, and even on holidays to make sure that we had everything perfect!! I highly recommend utilizing Jonathan Tipton and his team at Benchmark as they are truly passionate to help make this entire process pleasant and as painless as possible!! We are grateful to you all for making our home owning dreams come true!!! A huge Thank you to Jonathan, April, Kristi, and Tracey for being so helpful through it all!! You all are the BEST!! Michael & Lesley Howell

From the initial application right up through closing day Johnathan and his entire team was AMAZING! They were a true pleasure to work with. We were first time buyers so I am certain we had some silly questions and buying on a VA so I imagine it added to the lending process for them. However, When I had questions they were never more than a phone call or a message away. A good , honest answer was always patiently waiting for me. They seemed in complete control of the process every step of the way.I would ABSOLUTELY recommend Johnathan Tipton and his team at Benchmark to my friends and family and really anyone considering a home loan withing the confines of the teams service area!!! Johnathan, Crystal and Jennifer ( In fairness everyone I had any contact with ) was always Professional , Knowledgeable and Caring. Thanks Tipton Team! We wish you much success and ALL the best!