Johnson City Nissan Bristol Hwy, Johnson City

Had my car detailed today and I’m beyond amazed of how it good it looks!! It looks better than the day I bought it! Caleb was the advisor I dealt with and was awesome! Already have my other car scheduled! Highly recommend!

Had the most amazing experience yesterday buying my brand new car! Never in a million years did I think I'd be able to afford a 2021 with 18 miles on it, but they worked their magic and made it work. Also stayed over 2 hours late to help me sign paperwork and drive it off the lot. Tyrus was an amazing salesman to work with! He helped me with any questions and was very knowledgeable. He was also very polite, not pushy at all! Just an amazing guy and an amazing experience overall!!!!

Eric in sales was very helpful and knowledgeable about our truck. Finance did a great job handling all the paperwork. They called me to come back since the service package decreased in price. That really impressed my wife and I. .

Aaron was a pleasure to work with. I could not be more impressed! I would 100% recommend him to anyone interested in purchasing a vehicle. We had a great experience from the time we drove onto the lot, speaking with Tony and ending in finance. Everyone was very friendly and helped make the process seamless.

Douglas Rutherford is A Professional Salesman everybody should get to meet. My husbands sickness had put us behind on bills and our Truck payment and I explained our situation to Douglas on the phone but he said come on in I will give you my best. I don’t make that decision but we have he best manager’s and finance team in the business. We weren’t able to get approved but Doug showed us some ways to work on our credit and hopefully soon we can. We just wanted to say thank you for the hard work and treating us with respect and we wouldn’t consider going anywhere else,!

I loved how flexible the staff at Johnson City Nissan was with me, they went above and beyond to make sure that I had the best experience possible. They made getting me into a new car an experience I will never forget. Scott and Dan were absolutely amazing to work with and were very polite and courteous and welcoming. I will highly recommend them and Johnson City Nissan 10 out of 10 when someone is looking for a new car.

The JC Nissan service department went above and beyond my expectations, fixing issues that a different service department failed to do properly. Not only were they completely thorough in their work, Sarah kept me in the loop of all the progress updates, and made sure we had a great experience. I'm extremely happy with the quality of work and will continue to bring my car here in the future.

Isaiah Dabbs was absolutely amazing helped me with everything I needed wonderful sales agent!!! I 10/10 recommend him at Johnson City Nissan:)

Emily was amazing! She explained in detail everything and answered all questions we had! She worked with us until we were satisfied and worked over 2 hours just to make sure we were comfortable and knew everything about the car and features! Will definitely purchase again!

Johnson City Nissan proved to us today that they truly value their customers and treated us as family. We came in to the dealership with a tough situation and they helped us out tremendously resulting in us leaving with a car that will be reliable and safe for our family for years within a payment we can work with. Aaron Gillespie is amazing and we highly recommend using him as your sales agent.

Out of all the car dealerships I've purchased vehicles from Johnson City Nissan along with their sales employee Aaron Gillespie made this the best car buying experience yet! Everything was a smooth quick process! What we wanted thru the whole process he made it happen!! We were very well taken care of and couldn't be more happier!!

I’ve been a customer at Nissan for 4 years now. Nissan has always treated me well and provided honest and punctual customer service. I am thoroughly impressed with Margo King. Herself and an young man named Tyler Colson have worked closely with me for a while now and have taken the right steps in making sure my vehicle is well maintained.

Very busy, however, the wait was standard. Customer service was amazing, Sara was helpful and caring There was little conversation between me and any other member of the service staff,though. Also, there was no change to the windshield sticker indicating when my next service should be performed. Finally, once the service was completed, I was asked at that point if I wanted my car run through the wash and I was asked to wait outside. In my opinion, this should have been asked at check in and then taken care of prior to letting me know the service was completed.

Sara did a fantastic job helping me with getting my car back in shape. She was friendly, knowledgeable, efficient, and gave me multiple options to fit my budget while being real with me on what my car really needed and why. 5 stars!

Isaiah Dabbs is one of the best employees I have ever met at a car dealership. He was professional, kind, and very funny. He made the whole experience very stress free and just all together great. He really takes the time to let you know that he’s got your back on picking out the right car for you and at the right price! I would definitely ask for him if you’re looking to buy a car. Thanks Isiah for all your help. You deserve a fat raise!

I can’t speak highly enough of Margo King and the rest of the service department. She went above and beyond to help me with my recent issue. Everyone was so nice and courteous. My car was repaired quickly and it runs better now than the day I bought it!

Harold Limburg went above & beyond — No-pressure, I didn't feel rushed, trustworthy, and listened tentatively to all my needs and/or concerns. If you are as picky and pay attention to detail as I am when it comes to buying a new vehicle, Harold is the man to see for he is definitely a man of great patience. Dylan Fields (sales manager) also deserves credit as well for working so hard to get to a number we could both agree on and the price was exactly as negotiated (no last-minute surprises) And finally after finding the truck I wanted, making the deal, Dean Wooton (finance manager) made the paperwork quick, painless, and everything explained in great detail before signing. All three of these gentlemen stayed late to wrap up the deal never complaining or making me feel rushed and I highly recommend all three!

We had a great experience with Emily at Johnson City Nissan! She went above and beyond to make sure to find us a great deal on a new (to us) vehicle and we surely appreciated all the extra customer service she put into making our experience less stressful. We had an issue where our tow vehicle broke down and left us stranded in Johnson City for two days. When we decided that it made more sense to replace the vehicle rather than repair it, Emily came and picked us up from the hotel and brought us to the dealership to look at their selection of tow vehicles. She then helped us find the lowest possible price and made sure we were happy throughout the entire process. I have bought several cars from other dealerships and have NEVER had such a caring salesperson take care of me. If you are looking for a new vehicle, give Nissan of Johnson City a call and ask for Emily!

Aaron was very knowledgeable and informed on the features of the car I was interested in. He was a real pleasure to work with and helped make the buying experience hassle free. For my next car I will definitely be coming back and asking for him again.

Buyer beware. Too long didn’t read version is my mom spent $80k on two vehicles, wasn’t happy with one of them, and the dealership did less than nothing to try to make her happy. They Sold my mom and her husband each a car, my mom completely disliked her vehicle and voiced it several times immediately after the sale. Nissan Corporate sent the dealership a message to contact my mom to discuss within 48 hours. They didn’t contact her. Went back to the dealership with her and spoke to a manager Dean. Was as nice as can be, come back tomorrow(today) and we’ll do everything they can to take care of and help her he said. Come back in and Dean pushes us to another salesman who doesn’t know the situation and tries to upsell her on another car. Keep in mind my moms car has 300 miles on it. Salesman brings the new offer to us and requests 8500 down, with a payment increase of $175 a month for a car that costs $5000 more a month. Tell me how the math works out. When we told the salesman you gotta do better. Sales manager Dean comes over and tells my mom that’s the best they can do. Which was sticker price on the new car, an abysmal offer for her trade in which is brand new with 300 miles, they didn’t try at all. I try to speak to explain there has to be more that can be done, and he rudely says he’s not speaking with me and turns his chair away to speak only with my mother. My mom says I understand I bought it, but you guys have sold me two cars and sold both of the cars we traded and you can’t even take some off to help me into a car I’m happy with? He says no, I can only help if you put down $8500. Mom says I can put down $8500. He says we’ll you could use some credit cards. I immediately chime in to say that’s the worst financial advise you could ever give to someone. He rudely says I’m not speaking with you. I raise my voice at that point and tell him, I can speak with you about my moms business, that’s why I’m here. He pointed at the door and told me to leave. So the long story short is. My mom and her husband spent $80k over the last two weeks, made money off their trade ins and still couldn’t take a dime off to try and make their customer happy. They don’t care. Don’t spend a dime with this company.

Ok ok here we go! 1st off I want to see this dealership is great for your 1st car but that’s about as far as I will go. I dealt with many “Finance Managers” and some had ZERO home training. Furthermore… I will not recommend another customer to go here! I have recommended 2 family members and guess what, no money like they promise. No communication after they make that sale either. I’ve called multiple times.

I started out working with Cy 2 weeks ago on trading for a used car. At the time I went they did not have anything in my price range so Cy ask me to give him a week to see what came in. I was patient and he did just like he said and followed up with me when he had a car that came in. We made an apointment for last Friday at 9:30am. I showed up and he was not there which wasn't a big dea l didn't mind waiting because he had done everything he had promised up until that point. Well an older gentleman had me sit down and he went over all of my information. I even test drove a car.. I even ask if he had heard back from Cy as I did want to work with him since he already knew my situation and what I was working with. He's like oh I don't know where he is or if he's coming in. Anyway they did not even want to give me the payoff for my trade in. Both the Sales Manager & this older gentleman told me they would call me back after they heard back from the bank. I was fairly certain we would not be making a trade since they did not want to give me what I wanted with that payoff or the payment I was looking for. However I never recieved a call back. I feel like at best they could have taken the time to call and let me know it was not going to work out.. Not impressed at all with their customer service skills.. At minumin keep your word with your potential customers. Do better!!!

Terrible representation of Nissan. $6,000 over MSRP for a base model Sentra?! It's laughable, even in this current market. My salesman Aaron was easy going and pleasant enough. The sales manager, however, had arrogance oozing from his pores. The interaction felt cheap, forced and it ultimately lacked transparency. Offering to reduce the vehicle price by $3,000 only after hearing out my valid objections to the "deal" they were trying to sell me on, was just the cherry on top. This lack of integrity results in a lack of trust. Without trust, there can be no partnership between a business and the consumer. After *attempting* to give them my business (with $4,000 down and a 760 fico), I drove an hour to the next nearest Nissan dealer and purchased a higher trim level Sentra for literally THOUSANDS less. I was initially going to try to converse with upper management about the botched experience, but after reading so many generic responses on here (without many attempts of actual resolve), what would be the point? Potential customers should be aware of these things. An informed buyer, is a smart buyer.

Candace was extremely friendly and helpful throughout the entire process! All the staff members that I interacted with went above and beyond to ensure a smooth process! I am beyond happy with my experience

Super happy with my new Versa I bought from JC Nissan and Jackson!! Jackson was awesome from the time he greeted us on the lot till we finished the deal! He took time out of his busy day to deliver my new car to me. 5 star service and was treated like family fron the first hello!

First contact was with Candice and I was interested in the 2022 Murano. She booked appt with me for Friday. When I got there the car was not there (owner's wife had it in Atlanta). I wish she would have told me the car was there so I could have waited to come in until the car was there and I could have actually looked at it. She should have made sure the car was actually there in the lot. However, salesman Tyrus met me and was very helpful, knowledgeable and courteous. Things went well after that. Communication was good from the dealership updating me on when the car would be back and ready.Tyrus went over the car in detail with me before I left. I have bought a couple of cars at this dealership and have been pleased with overall service.

I enjoyed working with Kerry. He worked hard to get me the car I wanted with and affordable payment!! Love my Nissan Kicks..

I had a great experience , thank u Isaiah Dabbs for being so helpful, knowledgeable ,and taking the extra time to explain every detail. I would recommend any body that wants to buy a car to ask for isaiah he is a great sells man with the best personality.

This is a great place to go car shopping.They will get you the best deal that they can,They treat the customer great. It's a little drive but it worth it to get a car from them.. LOVE OUR CAR . We had our car since April that is not even 2 months ,it's tore up people be wear of this place very disappointed

My daughter Amber got her 1st car today! Isaiah Dabbs was awesome salesman!! If you are looking to purchase a vehicle, this is the place to come!!

Isaiah Dabbs was my sales rep and I couldn't be more happy with the professionalism and service I was provided. Highly recommend JC Nissan and more specifically I recommend Isaiah helping you find a new ride!

To start with the service department. Both times I took my new truck they’ve explained things very well and fixed my truck due to warranty work. Margo was very nice and professional.

Had my car serviced and it was very quick! Caleb was awesome and took great care of me!

Isaiah was wonderful to work with very respectful and understanding. Would 100% recommend him to other people

Love the care this dealership has with its customers. Sara in service is the sweetest most knowledgeable service person I have ever dealt with. She listened carefully, and used her vast onowledge to save me money and get me back on the road as quickly as possible. She truly made me feel like family. Johnson city Nissan has a customer for life. Thanks for everything Sara, you’re the best!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Aaron Gillespie went above and beyond while buying our Nissan Frontier. He was very educated on all the vehicles on the lot and was excellent in assisting us with our purchase. He explained every step of the purchase very thoroughly and made it very easy to understand.

Some of the best service I've had at any dealership! Sara Ann was professional, courteous and very helpful! I highly encourage anyone w Nissan issues to see her to see how they can assist you!

I had a great experience. Kerry Bender was our salesman and he did everything he could to make sure we got our dream car. We were struggling with the financials of buying a car and he did everything he could to get the price down to where we could afford it. He was great. Ask for Kerry!

The service department at JC Nissan provides excellent customer service. Margo and rest of the team in service dept provides excellent customer service and are great to work my vehicle in for service that works well with my schedule. Their team takes great care of my car and service needs. Thanks team!

One thing that I will give them credit for is they told us they’re charging over $4,000 over MSRP for a “market adjustment” before we came to the dealership. This made the decision easy to not go there. They did have the audacity after we purchased a vehicle at another dealership to tell us they were going to sell us the vehicle we wanted for below MSRP. I definitely don’t believe this and will not do business with a dealership that charges extra for a vehicle just because they think they can.

Sara Heath was so helpful and knowledgeable, she is definitely an asset to the JC Nissan team. I have had experiences with other dealerships before where the employee in the service dept is so rude and talked down to me and Sara was exactly the opposite! She was kind and so helpful. 10/10 recommend!

I dealt with service advisor Lee LeFluer. We had scheduled an oil change on 12 year old very low mileage mustang. He discussed all options, very knowledgeable. Excellent service.

Went in to get my oil changed, I was there maybe 30 minutes and I was walking around outside when my name was called “I thought for sure I had a problem with my vehicle” nope everything was all done! The workers there (I believe his name was Peter) had already serviced my vehicle and had it back in a timely fashion! Clean too! Johnson city Nissan has earned my business for sure!

I didn't think I would be able to get anything, much less a car as nice as I ended up with. And I can't say enough about Kandace, the lady who helped me. She made it the whole process super painless. Best dealer experience I've ever had, hands down.

We had a great experience at the dealership. They worked with us on Financing options that made the difference. Ron and Craig were very friendly, caring and understanding to our needs. This was our first time purchasing a Nissan. We will definitely be repeat customers! Thanks again!

Kerry Bender went above and beyond to get us into a new car. We came in looking for a used car. We left with a brand new car. Dean, the financial person explained everything to us. This was our first time at Johnson City Nissan. Kerry took us on a tour and introduced us to the service department. Kerry and Dean treated us like we were family. We will definitely stay with Johnson City Nissan. Thanks to everyone!

Johnson City Nissan has been my go-to for auto services on my Subaru! Landon has done my oil changes, alignment, tire rotations and he even got me into a new set of tires after I had a nail hole in the side wall of the tire! I always feel safe knowing he has looked over my car because he is thorough with his inspections and makes sure my car is ready for the road before it leaves! Truly wonderful service and Johnson City Nissan will treat you like family!

This is one of the worst car dealerships in Johnson City. They advertise that they will finance everyone. I went to there place because I was pre approved. Everything they advertised and said to me was all lies. Like I said worst company they are to buy a Nissan

Jackson helped me and my husband Robert Aldrege lower our payment in a new Kicks!! Thanks JC Nissan and Jackson for all the help. This has been by far the easiest car buying experience!

I think as far as dealerships go, this establishment is top of the line. They have employees like Sara Ann that genuinely care about their customers and make the vehicle purchasing process as easy as it possibly can be.

I had a legendary experience. Showed up at 4pm and was out the door with My New Ride by 7pm. Aaron and Issac did an amazing job making sure all my needs where met. The whole team was wonderful to work with from Tony the Sales Manager to Dean in Finance. If you want a next level care buying experience ask for Aaron and Issac they are eager to go above and beyond.

If you want a hassle free, no strings attached, family friendly experience with your next car shopping/buying come see the folks at Johnson City Nissan. Our salesman Isaiah Dabbs was personable and knowledgeable, sales manager Dylan Fields was humorous (if anything come to see his "boujee" shirts), and in finance Dean Wooton was a complete joy!!! This was our third car purchase with them and each time gets better!

Great place and great people, they got us a deal done and put us in a nice 2013 Nissan Altima SL and love it. best place i have every got a car and best people!!!

What a great purchasing experience!! They went above and beyond,they got the vehicle right,money was right!! Aaron made the experience so much fun,the place was rocking!!rocking!!

I just got my car from Kerry here and he helped us so much get the car that I have been looking for at the price point I needed! He helped from start to finish and tried to do everything he could do get us the best deal. Will for sure be coming back!

Clay was attentive... kept me in the loop. He was super friendly and professional.

Ask for Sara, she is amazing. She will help you with all your needs and make your car buying experience easy and smooth. She will give you the best customer experience and will make sure you're taken care of ❤

As far as getting a car, I really was disappointed, I gave ya a perfect review on survey, but when I went I told them I could not go over 550 a month I didn't have money to put down on it and I wanted in my name an my name only Crystal. They did all the complete opposite. My payment is 621 month, had to pay 500 dwn, and my bf mats listed as the buyer! Very disappointed! Not to mention they said I'd get a gift card for doing g the survey..never got it.

Clay was very helpful and attentive. He listened to all our concerns and made sure we were satisfied with our repairs.

WOW! I am a Vietnam Veteran and I would like to thank Johnson City Nissan for the respect and courtesy and how I was I treated especially a huge thank you to not only my salesman Douglas Rutherford which is the vey best and most respectful I’ve ever seen in the car business but to Dylan and Dean they were wonderful Thank you Nissan you sold me on customer service. Donnie Persinger

Emily Price is the best! Went in with a max amount and the whole team worked to get it actually lower than that! 😊

I had a pleasure able experience with the service department, the lady named Sara answered every question we had and made us feel like we were not only receiving good service, but we’re actually treated like somebody! If other larger businesses had more people like her they would have more business. Thankyou Johnson City Nissan!

The best service hands down from any dealership we have experienced. Our salesman Mike “The Champ” Wells was the best and Dean Wooton in finance did an awesome job going over everything. We love our Pathfinder with our growing family! Thank you so much!!

I went to Nissan to see my options for buying a new car. I had the pleasure of Kerry Bender helping me with my purchase. He was very friendly, extremely knowledgeable and went above and beyond to help me.

Sara heath was very professional and very knowledgeable very patient and helped me with my service needs I would recommend her if you have any questions or concerns about your vehicle.

Erick Matthew was wonderful to us! Never dreamed my new car would be possible but he made it happen. He is a great person! Thank you so much!

Great experience! Got a 2022 Nissan Central from Tyrus. He did everything in his power to get me out the door at the payments I originally told him. 10/10 will be doing all my business here

Kerry Bender is the gentleman that helped us get into a nisssan frontier at Johnson City Nissan. He has alot of vehical knowledge and we really appreciate his time and helpfulness in finding what we were looking for.

Aaron Gillespie was a wonderful salesman. He was honest and upfront and i would highly recommend Aaron to all my family and friends.

Travis and Dean took the time to listen and create a positive purchase experience. Everything was explained in a manner that was not confusing. They showed compassion and treated us with courtesy and respect.

We purchase a 2022 Nissan Frontier at the JC Nissan with Mike Wells. Let me tell you guys, Mike made our purchase experience so pleasant. He went above and beyond and made it possible for us to get what we wanted for our trade in truck.

Jonny Bow Tie is the nicest salesman that I have ever had the pleasure to meet. We were not even looking to buy a new car but he was full of information about the car. He was not pushy like most salesmen are. He was very polite and courteous. I will recommend anyone I know that was thinking about buying a new car to go and see Johnny first.

Had a very good experience very good hospitality my salesman Don was very helpful and friendly I would highly recommend going to Johnson City Nissan if you need a car or truck or SUV.

Great service. Adam was very knowledgeable and very nice, didn’t feel like someone was trying to rip me off. Will definitely be back to see Adam. Highly recommend to friends and family for any service needed!

Great cars and friendly staff. Adam Miller was super helpful and pleasant to deal with. He was very knowledgeable and helped me with all my questions. 10/10

We had been looking for a good family car before our baby got here and they gave us a really good deal on our new family car!!!

Jackson West was very patient with me as I was searching for the vehicle I wanted. He did not force the sale upon me and allowed me all the time I needed to make my final decision. He even assisted the detailer with cleaning my new car to speed up the process, he truly goes above and beyond for his customers. Highly recommend going to see him!!

Ron was very proffesinal and helpful. He made us feel at home and at ease with our purchse.

I had a really great experience with Johnson City Nissan. I went everywhere and couldn’t get anyone to help. Finally, after all the running around I did, they were able to help. They were professional, friendly, and helped us get a brand new vehicle. I highly recommend them. Our sales person was Mike Wells. Go to him.. you won’t regret it.

The service department will take great care of your vehicle. They have experienced technicians that will guarantee your car is fixed and working better than before. They work fast and will have your car ready in no time. The employees are also great people. They are welcoming, caring and put much effort into communication. David Dugger was my service advisor and took great care of me. He would call me often with any updates on my service, and would always explain everything thoroughly. Overall, I had a great experience with Johnson City Nissan Service, and will definitely go back!

Sara Heath was absolutely amazing, kept a smile and did everything she could to make sure I was satisfied.

Isaiah Dabbs helped me buy my first car. I had an amazing experience with everyone that helped me today. Everything was explained so well and everyone was so polite with all my questions. Thank you so much Nissan!

My experience was seamless from beginning to end. The exact car that I wanted had already been sold so they found another one for me in a different state. I was able to pick up my exact Armada just a few days later. They kept me in the loop as my car was traveling and had it ready for me when I arrived. My salesperson was very friendly and informative and the managers personally came over and thanked me for my business. I am happy that such a wonderful dealership is right down the street in my neighborhood.

Ron was GREAT!! He got me the vehicle I wanted at the price I wanted and he was so patient, explaining everything, certainly not rushing me. Rick also was very nice working hard to get the payments we wanted. They are great. I would recommend to family, friends, anyone needing a car. They work hard to get what you want.

Isaiah was great to me, and helped me get a safer car for my 3 year old! Everyone there was super nice.

Stay away! My son (with good credit) recently purchased a new vehicle here. Drove over an hour to pick up the vehicle at scheduled time, only to find out the Finance Manager (Craig) was not in so they could not give us all the paperwork. Other finance manager claimed he could not give it to us. I pressed for the sales contract and we were finally given a copy. 18,000 was added on for extended warranties and "extras"! Yes! EIGHTEEN THOUSAND DOLLARS IN WARRANTIES!!! At no time was the actual price of these extras disclosed, other than what the monthly payment would increase. With a 30,000 down payment he should have been only financing 20,000. We were told he would have to cancel extras through Craig who does not return any of our calls. We have not received any paperwork at this point, other than a registration card. Once they get your cash they want to get you out of there immediately! I will be seeking outside help if this issue isn't resolved quickly. BEWARE!!!

I feel very blessed to have met Aaron G. at Nissan. He’s a God-send. Since the moment I stepped into the lot, he’s been meticulous attentive to my car needs. He helped me through the entire process and he’s an honest person. I thank God for meeting you and helping me this exciting process. May God bless you and Nissan.

Aaron made it a beyond acceptable experience from before we pulled into the lot until we left! He greeted us as soon as we’re entered the lot with the only intentions of browsing. He great attitude then led to viewing and test driving a few new cars when he invited us inside to look at the numbers abs see what we could make work. Aaron, Tony, and Craig did a phenomenal job working back and forth to get my payments down to an affordable price as well as standing true to the deal we had heard on the radio- being the whole reason we drove an hour and a half or view their inventory! They matched my down payment to $3,200 and got me out the door in a brand new 2022 Nissan Sentra SR! They made the drive worth it! They went above and beyond in every aspect to make sure I got the vehicle I wanted at a price I could afford! I will definitely be recommending them to everyone I come in contact with in the market for a vehicle! Keep up the great work!

I had a great buying experience with Johnson City Nissan, there was limit stock of the truck I wanted and they found one in the color I really wanted. They worked with me to get the most for trade in on my vehicle and payments were I needed them to be. Big shout out to Jon B. for being amazing.

Rick and Malissa were absolutely wonderful. They made sure to meet what we needed and was so helpful they didn't give up til they found the perfect car for us and it was very affordable and they made our experience buying a car absolutely great. I would recommend anyone to come here for a vehicle. Thank you soon much.

I bought a brand new 2022 Nissan Versa from Erick Matthew. Ask E for the keys. He is a really friendly and kind salesman. Honest and upfront about everything. Was very Knowledgeable on the vehicles he showed me. He made sure I got the car I wanted. Guess What?? I got it !!!! Erick and the other staff there are awesome!! I am very pleased with my purchase and the way my experience went with Erick and the sales managers.

We came in looking for a truck for my job and we met Mike "The Champ" Wells. Needless to say he was amazing!! He listened to what our needs where and the budget we wanted to spend. Mike and the mgrs went above and beyond our expectations and we are very pleased with our new Frontier. Thank you so much and we will return to get a car in the near future!

Isaiah was a great salesman. He helped my sister purchase her first car. He did a great job at making us laugh and feel welcome. Although our time at Nissan was a little long, Isaiah made us comfortable.

I’ve had a lot of dealings with Margo King in service, she is absolutely amazing!! She is honest, hard working and very customer oriented. She will go above and beyond for her customers. I highly recommend her if you need anything.

Margo King is absolutely the BEST of Nissan Johnson City. She is the sole reason we keep coming back to Nissan! She is always so professional, helpful, and friendly. I honestly can't say enough good things about her. She is the epitome of what Nissan employees should strive to be!

Great car buying experience. Emily Price is a great sales person and got me in a great car that I am extremely happy with. She works hard for customers and I highly recommend working with her for your next Nissan car buying experience.

My experience with Johnson City Nissan service department so far has been good. They’ve all been friendly and willing to help. But overall I have been very dissatisfied with the car that I have purchased. Don’t get me wrong I do love my vehicle. But I’ve not had it for a year and I’ve already had to put it in the shop twice due to the window not rolling up the second day after I bought it. To the trunk not opening. I’ve had to go almost a month without a trunk because it wouldn’t open and they had to order the parts and the parts were on back order. It’s been very aggravating to have a brand new car and I have already had to have two things fixed on it. I shouldn’t have those issues with a brand new car and it’s not even a year old yet.

Had a very good experience with Johnson City Nissan. Our salesman Aaron was awesome. He fought to get us in a new 2022 nissan pathfinder and we walked out of there very happy and the proud owners of our first brand new car. Could not be happier with our new car. Thank you Aaron.

I went there for routine oil maintenance, but became bombarded by sales people trying to sell me a car. They lured me back the next day with unrealistic trade in offer. I felt so pressured that if I do trade cars in the future, it won’t be at Johnson City Nissan. Great service, but not impressed with sales.

I just purchased a 2013 Kia Soul from Johnson City Nissan today, and could not be more satisfied with my first experience. Isaiah Dabbs helped me out today by finding the best deal for me and I am so happy I went with this place. From the moment we arrived to the moment we left, the most peaceful time I could ever imagine buying a car. Isaiah helped us out from the minute we walked into the door, til the second we left. Answered any questions with precise detail and made sure we had a full understanding of what we were buying. He is really passionate about making sure you are going to get the right car for you. 100% going back for business in the future, and I highly recommend for anyone looking to buy a car, this place is the place to go! Thank you so much Isaiah for finding the best deal for me!

Great experience everyone is super friendly and welcoming. Jackson West was an excellent help, helped me purchase my new Nissan Altima! Definitely recommend!

Sara was wonderful to work with. She explained exactly what I needed done and what else could be done to prevent future issues. I will definitely seek her out for future service.

A guy named Caleb in the service department took great care of us. He let us know what was going on every step of the way! I will always deal with caleb in the future. He is very caring,courteous and passionate about the customer and his job. Very thorough when explaining the work or situation. Caleb is a prime example of what customer service is all about. Thank you Caleb for being there for us. We will be back again! Thanks, Chris Grindstaff

This was my 3rd Murano and our 7th Nissan from this dealership. Mike, our salesman made it easy and a most pleasant experience. Tony the Sales Manager delivered on my trade in of my other Murano. I can recommend these individuals and thus dealership. We have always had our cars serviced here and have never had any issues!

Beware the window sticker here. And beware the upsell. We called about a vehicle on Friday after emailing twice with no response. They wouldn't confirm the vehicle was even there and didn't offer to take a deposit. Drove nearly 2 hours the next day to find out the vehicle had been sold that morning, then they tried to get us to buy a vehicle that was $10K more... Plus informed us that the price on the original vehicle didn't include "the window sticker." We drove 2 minutes to Friendship Hyundai and did the deal. 2 hours after arriving at Friendship, my son drove off the lot in a brand new Hyundai Accent. JC Nissan just didn't seem to have their act together.

Come see Jon at Johnson City Nissan! They were great and fast! 10/10 recommend this dealership over any other one! We drove from Georgia and left with 2 cars!

Went here to look for a car for my mom. She is on a fixed income and told the cars salesman she wanted a payment below 250 with a car/suv that would be dependable. This salesman shows my mom a 2020 with a payment of 250 BIWEEKLY! After we point out the obvious he says he can push back the payment 30/45 days. Enough time to get it refinance with her bank and it should be in her 250 price range. His exact words I might add. At that point it was crystal clear he was not there to help my mom. I will never go there again and I definitely won’t recommend them to anyone.

Even though I didn't get the exact car I wanted they found another good car for me and I love it they went beyond to make sure I had a low payment and on a new car at that. This dealer is the best one I've been to even though it's just my second one by autonation was just awful and offered no help in getting me approved for a car unlike Nissan that went above and beyond to get me approved for a new car. If you want to buy a car talk to Isaiah Dabbs he's the one who helped me

Isaiah was extremely helpful. He was not pushy and very knowledgeable about every feature on the vehicles. I will recommend this dealership to everyone!!

I bought my Nissan Altima new in 2016 in Knoxville TN. I recently moved to jc where this was my 2nd visit to the service dept. My first experience wasn’t good but wanted to give it another chance. once again I was very disappointed in the service dept! I ask to them to check a leak in my rear tire that somehow didn’t get checked and I still have a tire that is leaking air. I will not return to this Nissan dealership for any service.

Nissan!!! What else is there to say about that?? Nissan has been around for years.. Mostly goes unnoticed. But with Inflation and Gas prices these days well let's just say, better check this place out quickly!!!!

This place was pretty crazy, felt like I was walking into bizarro world to buy a car. From being told that “only providing monthly payments is more fair to the consumer” to being severely lowballed for our trade in, glad I recognized a raw deal when i saw one and walked away. Btw ended up getting close to double what they said “they might be able to do” on my trade in at another dealer. Do yourself a favor and head elsewhere

You know I recieved a paper in the mail where they had all my info on it saying they could make my payments lower well I figured why not go hear what they have to say the guy West was really nice I must ammit the car they showed me was nice but they wanted over 3000 down and a monthly payment of 900 smh I feel like I wasted my time and theirs

Wonderful experience 100/10. Fast and friendly service. Kerry Bender did an excellent job finding a car for my family, highly recommend requesting him! Very knowledgeable and listened to what we needed. Love our new rogue 😁

We went to look at the Rouge, took it for a test drive and that is all it took, comfortable, handles well and has a lot of pep. Our salesman Doug was very knowledgeable about the vehicle functions and very helpful. Tony explained the trading process well and helped us in making the decision to get the Rouge. All the staff was friendly and spoke as they passed by. Dean in finance, was very helpful and made the process smooth and efficient.

Kerry did a amazing job with my Rogue! I have always wanted one and he made it happen. I didn’t even tell him what I wanted and the first car he showed me it’s mine now. He really takes the time to get to know his customers. Thanks again

Tara was very professional but also had a relaxing personal touch with my purchasing my new Nissan. He heard my needs and concerns and met them. I recommend him to all my friends in the market for a new car. Keep him happy so he can keep your customers happy.

Isaiah is one of the nicest and the best salesman here. I truly felt like he listened to what we wanted and he worked as hard as he could to get us the best deal. He even let my daughter watch videos on his phone when she got upset during the test drive! I recommend him as well as johnson city Nissan for anyone needing a new car. Thank you Isaiah! 😊

Sara Heath is one of the kindest service advisors that I have ever met. She always has a smile on her face and is eager to help her customers any way she can. She always goes above and beyond. She's very knowledgeable in car repairs and maintenance and it shows in the way she talks about the issues. 10/10 would recommend anyone going to Johnson City Nissan Service department to ask for Sara!

I have dealt with Lee LaFluer in the service department several times. Always treated us with kindness and respect. We recently purchased a 09 Mustang this year and thought we should take it to the Ford dealership. However, after taking it today, unhappy! We will take it back to our favorite service advisor LEE! Please ask for Lee, he will be up front, honest and friendly.

Definitely recommend this location if your shopping for a vehicle. Customer service was absolutely amazing and Sara Heath was so helpful and knowledgeable when she assisted me. You couldn't ask for a better representative. Will absolutely recommend my family and friends to shop here and request Sara for assistance.

Great service from the moment I walked onto the lot and purchased my new 21 Rogue from Mike Wells. Margo King in the service department is amazing. She explained something on my vehicle to me over the phone and how to use the option.

Got my oil changed as well as a few other minor upkeep-type things while on a long road trip back home. I was very thankful for the service I received from a gentleman named Peter. He was extremely friendly, took the time to explain to me what was needed and made sure I was taken care of the whole time I was there!

Kandace Santos, is that Lady that worked with us on trade. We had spoken to her about what kind of deal we were looking for as for payment on a new car trade in. Kandace got us a 2022 Rouge, and the kind of payment the we ask for. We are well pleased with her help getting us the deal. A big thanks to her !

Aaron is amazing him and his team worked with me to get into the right car I wanted. I'm so happy with the service I received. I would recommend them to everyone I know.

We started our car shopping today and we had 5 dealerships we planned to go to. We came to Johnson City Nissan first and we met Mr. Douglas Rutherford. Well needless to say, we did not have to go anywhere else. Very pleasant experience. Thank you to Douglas, Tony, and Dylan.

Ron our sales person is awesome. He was so helpful and got us into a new vehicle with no problems. Come out and see the friendly staff.

Worth the drive… Went to five dealerships to find the color model and features of the truck I was looking for. Not only did Johnson city Nissan have it they worked a fair deal. I can’t say enough for their entire sales team and especially my sales guy Isaiah even though he is relatively new he was very knowledgeable and stood strong on working a deal for me. Will definitely make the almost 2 Hour drive for my next vehicle. Go see Johnson City Nissan and especially ask for Isaiah and let’s make him top sales guy! GO VOLS!!!

Glen Smith was wonderful. Very personable and answered all our questions. I would purchase from him again. Called and checked on us after purchase to see 8f we had additional questions. Fantastic guy!!!

Great Staff in the Main Dept. Id like to mention Clay by name. Hes demonsrated his knowledge of my vehicle with every question I had. He obviously knows his craft. Just get him to stop calling everyone 'buddy'. This word is reserved for 3 year old grandsons and good huntin dogs, neither of which I am to Clay or anyone.

By far the worst place I ever been to buy a car. Said the cheapest they had was 33,000 and it would cost $729 a month with $1000 down. Also tried saying credit wasn’t good. Went back to Crabtree Bristol and bought a 2020 Jeep Compass for 31,000 no money down and only 475 a month. Johnson city Nissan is a joke and by far the worst place I ever tried to deal with

Brent Baird is the man to see to get you into a new vehicle. Excellent customer service, everyone was very helpful and put no pressure on us .

Margo is always very helpful; I appreciate that she seems to take the time to explain things in detail and exemplifies great customer service.

I Linda Jablonski had a great experience with everything over here I will give our car dealer Aaron Gillespie 100% review. He was very professional in the business part couldn’t ask for a better person. So friendly and kind, very helpful. Best car dealer ever in my opinion.

Thank you to my salesman Aaron Gillespie. I highly recommend him. He did an awesome job and he is very professional. If you want the best car buying experience at a dealership willing to work with you I 100% recommend Johnson City Nissan and ask for Aaron

My salesman Taray handled my purchase of a new Frontier truck with complete professionalism, competence and thoroughness. In fact everyone at Johnson City Nissan was very cordial and made me feel welcome ;-)

Thank you very much for great customer service. It’s great to be treated like a person and not just another dollar like most dealerships. Doug went out of his way to find exactly what we wanted and Dylan the sales manager made it happen for us on OUR terms. They listened to our wants and needs and delivered on every aspect. Johnson City Nissan is by far a dealership that cares about the customer.

I went to the Nissan dealership to get my tires rotated. Pete The technician that done it for me. Done an awesome job! He was very friendly, got it done in a decent time. And had me on my way in no time.

Smooth transaction and very helpful staff made my first car buying experience easy. Isaiah and the crew have given me their full attention to all my car needs. Thanks again for the great help!

My grandma came in to possibly trade in her car. They made sure the car had every feature she wanted, and worked very hard to get the payment price she was looking for. Scott helped us through the whole process, and was incredibly nice. You can tell he really cared about us and did everything he could to help. Highly recommend this place!!!!!

I went with a family member that was looking to trade in her vehicle. This was the best experience I've had at a car dealership and I wasn't even the one buying. Travis Bullman was great and I would 100% recommend them to anyone in the market.

Visited the dealership this morning and didn't think I was going to get approved on anything but the staff at JC Nissan did exactly what they said. My salesman Mike Wells was awesome and very helpful to get me a new car. I'm completely satisfied with the total experience.

Came in to look at the Kicks. Was not pressured by anyone. They opened a car for us to look at and said I will be over here if you need anything. We went into the building where we were greeted. Still no pressure. We dealt with the General Manager at first then we finished up with the salesman. Overall great buying experience. We purchased 2 Nissan Kicks that day.Highly recommend this Dealership.

Isaiah as AMAZING! Very patient, and very helpful with my purchase. I traded my 2017 Altima for a new model. He let me look at each different Altima they had on lot so I could make an informed decision. He was not pushy, but listened to my concerns and made it happen! Johnson City Nissan, Isaiah, you rock!

Margo was extremely helpful and kept me informed of all of the work that needed to be done.

Their service is excellent!! Even after I bought my car they were so helpful. Eric Murphy and Tyrus Rollins are simply amazing. Definitely will be a life-time customer!

I had a great experience at Johnson City Nissan. You are greeted with a smile. Everyone there are very nice and helpful. Mike Wells sold me my Nissan Kicks. I see why he is “Employee of the Month”! He was the best salesman I have ever dealt with. Everything went like clock work. A very organized place to deal with!

Highly Recommend. Excellent customer service! Sara in the service department has been especially helpful and gone out of her way to make sure everything is completed in a timely manner.

Sara in their service department has restored my faith in humanity. She worked with us on an issue that was driving me insane, and came through when no one else would. She is worth her weight in gold.

My husband spoke with Aaron on the phone, very friendly guy, He told us that they would give us 8,000 over book price for our trade in, we travel around 50 miles one way, when we get there Aaron had another customer so we get someone else, nothing went the way we were told, couldn't even get the pay off on our vehicle,may not seem far to drive but it is putting miles on our vehicle that we want to trade,why can't people just be honest, the only thing we left with was a cup of coffee

I don't have time for reviews but our salesman, Kenny Redmond, done such a good job at listening to what our needs were and not what some big shot manager, that hasn't even come to build repour ,thought we should have or do with a car. So I am going to take the time to write this one. Kenny was kind enough that he isn't going to be the one chasing your car down like a mad man selling drugs, at least I hope not, stay clean Kenny. We came to the dealership with a plan as to what we thought we wanted and was set on getting just that. Even though I had done a lot of online research Kenny was still more knowledgeable about the car's features and specs that we were looking at than I was. It was easy to tell that he knew what he was talking about and obviously cared about having the answers ready for his customers. With his knowledge and patients we got to choose a car and not have to deal with the pain of most dealerships. It was a relaxing feeling where I felt in charge. Nissan and the managers there were amazing as well. The team worked well together from start to finish to make sure that me and my wife got the car we wanted and needed. God bless you all and thank you so much for helping us. You have earned yourself a lifetime customer.

I'm pretty satisfied overall, though I do feel the current promotion is more a gimmick than anything. The numbers for that weren't clearly explained and I don't honestly feel I got full value for my trade in. We're in times of high sell value and mark up and when reflecting and crunching numbers, I think I may have gotten taken advantage of in that sense. I do think everything possible was done to make what I wanted happen, again though I feel I may have reached a bit more. This is my opinion and doesn't make me right.

Aaron Gillespie. Was a great help with my new car I loveit and he is a great great person I would highly recommend him and jc Nissan. Thank you guys so much

I has a great experience buying here. Johnny bowtie took great care of me. He wasn't pushy at all and made sure I was happy with my big purchase. Definitely will be back when I'm do for an upgrade. I am also only 20 years old and ever other dealership I visited before coming here kept telling me I was to young. Johnny treated me with respect and made sure the deal got done. Thank you once again Johnson city Nissan.

Scott brantner and Aaron Gillespie are both very great and respectful sells Person Johnson city nissan I would recommend anyone to ask for them

Thank you to Emily Price for helping me buy My first new car. She was very helpful through it all .

Very disappointed! I drove two hours to see what the best cash price on 2021 Nissan Kick was. They would not even talk to me until I test drove the vehicle. I have already driven one and asked if I can just get my best price? They would not even talk about a price. Disappointing!

We had an amazing salesman Mr Walker Troy. He absolutely went to bat to get number where we needed them. I absolutely would recommend him if you are looking a new car! Thanks Walker for everything!!

If -10 was an option that's definitely what my choice would be. Completely disgusted with the way I've been treated and the problems I have encountered the past month with this place. Everyone here lacks communication skills greatly! And desperately needs customer service training. Better Business Bureau will definitely be hearing my thorough complaint. I have phone records, loan account records, names of individuals that I spoke with, and dates! of when I spoke with them, and when the dealership came in contact with my loan company to back it up if need be. They are nothing but a bunch of liars and crooks!

Erick did a fantastic job, once again! This was my second time at Johnson City Nissan, Erick and staff went above and beyond!

Mike Wells was so great, took the time to make sure I was in the vehicle I wanted and got everything handled without me being at the dealership all day. The sales manager, Tyler was also very efficient and considerate of my needs! This was an awesome experience!

I had a great experience with my salesman, Erick! He listened to what I wanted in a car, gave me great options and provided me time to decide. I felt comfortable with Erick and Craig in supporting my decision. I completely love my Rogue!! Amazing experience altogether.