Benchmark Home Loans Bristol Hwy, Johnson City

Steve Reed's Benchmark Home Loans is the epitome of top-notch home loan service.  The courtesy and professionalism with which the team did their jobs could not have been demonstrated more fully.  A special shout out to Tracy Ray, who took every question I had seriously and with infinite patience. This especially meant a lot as this was my first home purchase. Every step of the way was presented and implemented carefully, thoughtfully, and smoothly; and an abundance of assistance offered cheerfully. I give Steve Reed and his team the highest marks and recommendations. If more than 5 stars could awarded, I would do so without hesitation.

Wow. From contract to clear to close in 9 days... there is NOTHING Steve Reed and his team cannot do! Not only were they beyond efficient and beat the odds of our time crunch, but they did it with kind servants' hearts and genuine natures. Our family could never thank Mr. Reed and his team enough for all they have given our family. Not only would I HIGHLY recommend this team for their incredible knowledge on buying a home, but I would also suggest this team to anyone looking for a team full of honestly, integrity, positive mindsets, and grit. They deserve more than 5 stars! There's no one better than the team at Steve Reed, Benchmark US!

Steve and his team were wonderful to work with. They made the scary and confusing process of getting a mortgage easy to understand with down-to-earth explanations, step by step instructions, and regular updates from start to finish.

They had the best service I have ever used. Their rates were fantastic. They were kind, courteous, responsive, explained things well and knowledgeable. When the people buying our home had issues with their bank, we asked if they could help and they took on the task and closed for them and us in no time flat. They finished the entire process in approximately 5 weeks! I would encourage everyone to use Steve Reed and Lorraine Veltri at Benchmark Home Loans!

Steve Reed and his team at Benchmark Home Loans are incredible! This was my first time purchasing a home and they were so patient and kind through every step of the way. They give you a checklist that is easy to follow and it tells you exactly what step of the process you are in! If buying a home is a new venture for you, then I would highly recommend giving Steve and his team a call!! I promise it will be the best decision you ever make!

The absolute best place to get a loan. They recently helped me get a home loan and they went beyond what I even asked. Steve is one of the nicest guys I have ever met. I will only ever get loans through Benchmark. I wish I could give more than 5 stars for this company.

Tracy, Lorraine and Steve are great they made the process for me very very easy. Their web interface is extremely easy to use and efficient. This was my first house so I had a lot of questions every time I called I had them answered in seconds. Overall a very easy and streamline process!

AMAZING!! Lauren, Tracy and crew have been working on our behalf for almost a year while we were trying to find a house. They kept us up to date on all the steps and new paperwork required. Working through FLOIFY, very easy. VA loan went through EXTREMELY easy for dealing with the government. I'm deeply in their debt and they have my utmost respect and gratification.

Steve, Tracy, and Lorraine have been absolutely phenomenal to work with. My husband and I are both independently employed and have struggled for almost 5 years to secure financing due to this reason. This was the first place to have been able to get us through. It was all done so quickly and with ease. Their communication was perfect. I could not be more happy with how our process went. I highly recommend using the lender.

We could not have asked for a better experience with our mortgage financing. Steve Reed and his team of experts did an excellent job. They made the process very easy, keep us updated every step of the way and found us the best rate possible. They went over and above. I highly recommend Benchmark and will use them again in the future.

I used Steve Reed and associates with Benchmark Home Loans 3 years ago when we purchased our home & just used them again to get a better rate! I love how quick they are to respond to any questions with a kind attitude. This is our first house, and we knew absolutely nothing about home buying or what anything meant, they walked us through every step with a simple explanation. Steve has been so kind, even if I ask the same question 20x he acts as if it’s the first time he’s heard it & politely answers with a smile! I 10000% recommend, we could not be happier with their whole company, no complaints.

Steve Reed and everyone on his team did a great job securing my mortgage. I started the process in Texas but the property I was purchasing is in Tennessee so I was sent to Steve and the process went smoothly. Thanks to all of his team we closed in about 6 weeks.

Such a great team to work with, especially as first time home buyers. They are all so nice and informative. Never seen a home buying process go as smoothly as it did for us. Diane is also very helpful for me and my husband, answering emails and frequently checking in on us. Thank you to Steve Reed and the Benchmark team for helping us to buy our first home!

Definitely THE BEST lender and team I have worked with! The team at Benchmark made everything seamless and easy, always making sure our questions and concerns were heard and answered promptly. Lauren was thorough in her explanations and efficient through the entire process, going above and beyond to help us. Lorraine and the rest of the team were professional, concise, and wonderful to work with. Highly recommend! Thanks so much!