Security Service Federal Credit Union IH, San Antonio
+1 800-525-9570
https://www.ssfcu.org/locations/texas/san-antonio/the-rim
18103 IH-10 W, San Antonio, TX 78257, United States
Security Service Federal Credit Union Reviews
D
As a business professional, it's definitely a breath of fresh air to find and be welcomed, with open arms, in genuine respect and 100% positive customer service. Levi was amazing. We instantly clicked. From the moment I stopped by to inquire, to the moment I left, Levi showed nothing less than the best customer service that I've experienced in a while. Paying attention to detail is very important to me. That is exactly what Levi showed, by providing me with what service(s) best met most, if not all my banking needs. Levi and THE RIM Branch location, have made my day. Thank you again, Levi. All the very best, DH
Hi Darius, thank you for taking the time to leave such a heartfelt review about Levi at our Rim branch location. It is incredible to hear about your experience and the fact that you received nothing less than the best customer service, attentiveness to detail and that all of your banking needs were met during your visit. We will be sure to pass these comments along to their management team. We appreciate you and your membership and are looking forward to your next visit. Sincerely, Priscilla G.
J
Ms. Kim Le and crew are very outstanding. It is amazing how they remember their customers and greet them as soon as they walk in the door. They really go out of their way to make your day bright. We move from that area, but I drive across time to do my business that that location. I have always said that workers follow their leaders, and they are all outstanding at this location.
Hello John, Thank you for taking the time to leave a 5 star review! I am happy to hear Ms. Le and The Rim team provided such a great experience during your recent visit and it sounds like in the past as well! We appreciate your membership and we look forward to being there for your future financial needs. Sincerely, Brandon B.
J
I got my insurance though SSFCU with the help of the branch manager Kim Le. Just recently my car was stolen and thanks to the insurance I got with SSFCU, I was fully covered. The process was super easy and they took great care of me. I would not have gotten such great coverage without the help of Security Service Insurance. Thank you!
Hi Javier! Thank you for the 5-star review! We are sorry to hear about your car, but so happy that you were able to connect with Kim and get coverage with our great insurance products. We know that this could be a challenging time for you, so please let us know if there is anything else we can help you with. We appreciate your membership, and for choosing SSFCU. Have a great day! -Beto
F
Miriam Zavala was the SSFCU employee who assisted me in closing my accounts and opening new ones. She was excellent - she was courteous, helpful, patient, efficient, and kind. She explained everything as we progressed through the process. Since my account had been breached I was in need of all of those attributes. 5 gold stars to Miriam and a huge thank you. I would also like to recognize Ruby and Michelle who dealt with me over the phone when I called in the incursions into my account. Thank you for your patience and kindnesses.
Frances, thank you for sharing your experience. I am very pleased to see that Miriam, Ruby, and Michelle took care of your banking needs in this difficult time. An account breach is never a pleasant circumstance to be in and I am glad that Miriam was helpful, patient, and kind in establishing your new accounts. We will always be here to protect your accounts to the best of our ability. Thank you for your membership with SSFCU. Sincerely, Gared R.
E
Vianca was wonderful and made opening an account extremely simple and enjoyable!! She is so friendly and made everything very easy to understand and set up! LOVE this bank and her!
Hello Ellyse, I appreciate you taking the time to leave a review. Your 5 star rating means a great deal to us and I will be sure to pass your comments on to Vianca and the branch management team. Thank you for your membership and we look forward to handling your financial needs in the future. Sincerely, Brandon
L
Vianca was amazing at helping our daughter open up her new savings and checking account. She made the whole experience fast and very
Hello Laura, Thank you for taking the time to leave a 5 star review! I am happy to hear Vianca provided such an amazing experience and was able to help you open your daughter's savings and checking account. I know you won’t be disappointed in your decision! Thank you for your membership and we look forward to being there for your future financial needs. Sincerely, Brandon B.
C
I belong to a partner credit union and a few occasions needed to visit SSFCU at IH10 Rim in order to conduct a transaction. While there I was very impressed by the friendliness, proficiency and team work of the staff. Specifically Wendy, Javier and Kim Lee were extremely proficient in their work. Because of this visit and the great customer service provided I have decided to become a member of SSFCU and close my other CU account. Great work.
Hello Chris, Thank you for taking the time to leave a 5 star review! I am happy to hear Wendy, Javier and Kim, provided a such a great experience that you chose to join SSFCU! I know you won’t be disappointed in your decision! Thank you for your membership and we look forward to being there for your future financial needs. Sincerely, Brandon B.
S
I go to the SSFCU at the Rim. An employee named Wendy was extremely helpful and knowledgeable. I always have a great experience at this location.
Hi Samantha, We appreciate the 5 star review it means a lot to us that we can provide that type of experience at Security Service. I will make sure to pass your comments on to Wendy and the branch management team. Thank you for your membership and I hope you have a great day! Sincerely, Brandon B.
B
Me and my grandmother worked with Miriam on opening a new account. She made it so easy and explained everything clearly. By far the easiest and most efficient bank worker I’ve worked with. When it was time for me to put money in the account. Bianca (I think is her name) literally greeted me well and was so easy to talk to and vibe with. Such an amazing staff and am really grateful! Thank you!!!<3 💜
Baylynn, Welcome to SSFCU! Thank you for sharing your experience. I am pleased to see that Miriam made establishing your new account with SSFCU simple and easy. I will be sure to share your kind words with the Miriam and Bianca. We look forward to servicing all your future financial needs. Sincerely, Gared R.
K
Me and my husband went in the this location to open a joint account and I am beyond satisfied with the kindness of everyone. Wendy Soto helped us and she was super knowledgeable and friendly. The front lobby was very clean! Very impressed and definitely will be going back if I ever have any issues! Thank you SSFCU Rim Team!
Karinna, thank you for sharing your experience. I am pleased to see that Wendy and the Rim Team provided you with friendly and knowledgeable service. I will be sure to share your commendation with Wendy and the Rim Team. Thank you for your membership with SSFCU. Sincerely, Gared R.
D
I had gone through SSFCU to receive me insurance with Progressive, and I was going to be paying a decent price for it. Recently I was involved in a hit and run and I was scared and worried because I am currently pregnant and without a car, it would be difficult for me to get to and from work. Filing a claim through progressive was fast and easy and I immediately received a call right away the following day after filing. Thank you so much SSFCU and huge thank you to Ms. Kim Le for giving me the best car insurance and at an amazing rate as well!
Hi Dezirae! We are so sorry to hear about your accident. We hope you are doing well and have recovered. We are so glad that you were able to connect with Kim Le for your insurance needs. It's great to hear that you had a seamless process in filing your claim after your accident. Please let us know if there is anything else we can assist you with. We appreciate your membership, and we thank you for choosing SSFCU. Have a great day! -Beto
R
As the trustee of my late fathers estate, I experienced last minute challenges at the title company when selling his home. The challenges were a result of another financial institutions lack of follow through. Enter SSFCU! Pressured for time, I was assisted by one of the most gracious, proactive, and professional teams- specifically Kim, Kevin and Isaiah! Their willingness to go above and beyond what would be a normal service was almost too much to expect, but they did it anyway. Thank you! This is what teamwork looks like.
Hello Robin, Thank you for leaving a review even during such a challenging time. We love to hear that our team at The Rim was able to not only meet but exceed your expectations. I will be sure to pass your comments on to the entire team as I know they are proud of these experiences. Thank you for your membership and we look forward to being of service in the future. Sincerely, Brandon B.
H
Got Insurance from Safeco through Kim Lee at Security Service Credit Union. Had to file a claim and service provided by both Kim and Staff at Safeco was excellent and the whole process was smooth and seamless.
Humayun, thank you for sharing your recent experience. I understand that the claims process for insurance can be stressful, however as you experienced with Security Service Insurance, we are advocates for our members during the claims process. Thank you for choosing Security Service Insurance. I will be sure to share your kind words with our in-branch insurance agent, Ms. Kim. Sincerely, Gared R.
C
I opened an account yesterday and received the absolute best service ever. Everyone was very friendly and informative, and the credit union offers outstanding services. I couldn't be happier.
Hello Charlotte, We appreciate you taking the time to leave a review about your experience at Security Service. I am pleased to hear you had such a great experience opening an account. I will make sure to forward your comments on to the The Rim branch. Thank you for your membership and for trusting us with your financial needs. Sincerely, Brandon B.
F
Vianca was very helpful, professional, and informative. Great asset to your company! She was informative and super friendly.
Hi Freddy, Thank you for the leaving a review on your experience at SSFCU! I am so glad you had such a great experience. I will make sure to pass on your comments to Vianca and her management team. Have a great day! Sincerely, Brandon B.
C
Amazing customer service from Ms Kim and Ms Vianca! By far best banking experience I’ve ever had!! Thank you both
Christopher, Thank you for the 5-star review. I am pleased to see that our Branch Manager, Kim, and Representative, Vianca, provided you with amazing customer service. We will strive to always provide you with the best banking experience possible. Thank you for your membership with SSFCU. Sincerely, Gared R.
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FAQs
1. What Is the Contact Information of Security Service Federal Credit Union?
You can contact Security Service Federal Credit Union via +1 800-525-9570. You can access our online loan marketplace to submit your loan request as well.3. How Can I Request A Loan At Security Service Federal Credit Union?
You can submit your loan request on their website. If you need addition financial assistance, you can always visit our online loan platform and choose between various loan options to get payday advance loans.5. What Will Happen If I Am Not Able To Perform Repayment On My Loan?
Please contact your lender if you have trouble performing repayments. Your lender may adjust the loan plan for you to cope with your current financial status. If you default on your online title loan services, you may lose the ownership of your car.
2. What Is the Address of Security Service Federal Credit Union?
Security Service Federal Credit Union is located at 18103 IH-10 W, San Antonio, TX 78257, United States. You can search the address on the map software and visit them in no time.4. Is Security Service Federal Credit Union An Agency Or A Lender?
Security Service Federal Credit Union is a Credit union that accepts all kinds of loan requests. You can click here to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can link our customers with our panel of partner lenders to get reliable loan services.6. Can I Get Bad Credit Loans from Security Service Federal Credit Union?
Yes, it is possible to get loans with bad credit such as online personal loan services from them. You can contact the lenders for detailed information regarding loan requirements. You can also click here to get instant loan offers with easy conditions.