PNC Bank Newark Pompton Tpke, Pompton Plains

Unfriendly customer service. Very devious and conniving. I also think, and it's just an assumption, that they are trying to take my stimulus check. It was sent to a closed PNC account when I had changed my bank information with the IRS in 2020. I RECIEVED the first 2 payments to my current account with a different bank no problem. I know this isn't directly pncs fault but I had just had gotten out of surgery, I'm in a lot of pain, and they did not offer me somewhere to sit, so my mother held me up in the door way as we spoke to the representative. They consistently over the years give me a hard time about all my concerns and issues regarding PNC Checking. They denied me of written documents stating that the IRS Stimulus would be “returned” to the IRS. They were being very difficult. Now, I wouldn't be typing this if I didn't have so many troubles with pnc & this branch in the past but I feel like they don't care about their customers and would rather take our hard-earned money and the money I have the right of receiving. That's just how I feel, and don't judge anyone who's opinion is different. Please if you want a bank that treats you like a human being go somewhere else. I haven't had any issues with my current bank or my current account that's not PNC since I opened it back in 2020.

This is the second time I came in to make a cash deposit and was treated as if I was under investigation by the same bank teller. There is no need to ask me where I live where I work my name or where my main branch is as if I don't belong or if I'm doing something suspicious. Horrible customer service. I am this close to filing a complaint.

Horrible bank. AVOID THIS BANKING INSTITUTION!! Predatory loan service. Found a hidden fee of $8 per day on our loan. These theives never mentioned this to us when we were figuring out the terms of the loan. We thought we were getting a great deal at 3.5%, but with the hidden $8 PER DAY charge, its basically twice that percentage rate.

Atm has been down for days. Pnc Atm across the street at quick check also down. Unbelievable