Orange County’s Credit Union - Ross St. N Ross St, Santa Ana
+1 888-354-6228
https://locations.orangecountyscu.org/orange-countys-credit-union-ross-st-87cea48a4116
856 N Ross St, Santa Ana, CA 92701, United States
Orange County’s Credit Union - Ross St. Reviews
A
The high ceiling in the lobby of this location gives it a very loud echo for all the ill-behaved toddlers. One wall that borders with said high ceiling has windows and lights that look like they belong on the EXterior of a building but are INside. Said windows and lights are worth photographing, and they really should make a photo of it available on their website and social media. How does photographing the unique architectural features of a building violate member privacy or security, or especially building security as they have now claimed?!?!? As a responsible adult I will take my business elsewhere until these ridiculous policies are relaxed and these irrelevant claims are no longer made. Most of the pix on both Google and Yelp are inside the building. I assume that action was taken against the person who took and posted them. As of February 7th, 2022 I no longer possess any photos of this or any other OCCU branch, and am now in the process of opening a checking account elsewhere. Once I verify that that other account is functioning and receiving all of my direct deposits, I will be done with this financial institution.
Hi Adam, We apologize again for any inconvenience. As we've shared with you, photography from inside our branches is not permitted to protect our Member and Associate privacy and safety, as well as building security — aligned with our policies as a credit union. If you would like to learn more about our privacy and security policies, we encourage you to reach out to our Member Experience team at (714) 755-5900 extension 4401 during business hours, and we would be happy to hear from you and discuss more. We thank you for your understanding.
J
Definitely disappointed, today we called the call center in regards to a new auto loan. Spoke to Rene and my mother was basically made fun of for broken English. Had never had an issue with this credit union. I might have my mother reconsider and finance with SchoolsFirst. Good thing I don’t bank here.
J
I been Banking in this bank for Years. But the Customer service at that Branch don't care. They don't give good service to their Customers.😡
Hi Jorge, we're sorry to hear this and would appreciate the opportunity to learn more about your experience. If interested, please contact our Branch Manager, Alex at (714) 755-5900 ext. 7510 and he would be happy to discuss further.
A
Duanne, he is awesome and super friendly He helped me with all my banking questions Always use your local credit unions
F
Wish they were open more longer on a Saturday
Hi there, We thank you for taking the time to share your constructive feedback with us. We apologize for any inconvenience you may experience due to our hours of operation on Saturdays. Our goal is to make our services as convenient as possible for our Members, and we have shared your feedback with the Member services team for future consideration as we continue to improve our offerings. Thank you for your loyalty as a Member with Orange County's Credit Union.
G
My family has been long time members of OCCU. I recently rejoined OCCU and the customer care at this branch is unmatched. Alfredo answered as well as explained to me the diverse services offered by OCCU. Alfredo was friendly and very knowledgeable in all areas. I want to thank him n the staff at OCCU for helping me n my banking needs.
Hi Gerardo, Thank you so much for sharing your recent experience with us, and we thank you and your family for being loyal Members of Orange County's Credit Union. We're so glad to hear that you had a wonderful experience with our Associate Alfredo and other team members. We can't wait until your next visit!
C
Their atm machine is inside the building, so you need to swipe your debit card to unlock the door. However, their atm machine usage hours are up until 10:30PM. Just wish this info is disclosed online, so it's not a wasted drive.
Hello, thank you for sharing your experience with us. We understand your frustration and have made note to update our hours online. If you’re ever in need of an ATM past our hours of service, you may also text your zip code to 91989 to find a nearby, surcharge-free CO-OP ATM.
R
Always have GREAT CUSTOMER SERVICE everyone there is always friendly !!!! Keep up the good work
J
Got off the phone with both auto land and occu , not happy at all , never buying a car thru them again ,
S
I love this bank, the people are friendly and helpful.
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FAQs
1. What Is the Phone Number of Orange County’s Credit Union - Ross St.?
You can call Orange County’s Credit Union - Ross St. via +1 888-354-6228. You can use our online platform to submit your loan application as well.3. How Can I Request A Loan At Orange County’s Credit Union - Ross St.?
You can submit your loan request on their website. If you need addition financial assistance, you can always check out our website and choose between various loan options to get payday advance loans.5. What Will Happen If I Can't Perform Repayment On My Loan?
You can discuss the issue with your lender if you can't repay your loans. Your lender may change your repayment due dates for you to cope with your current financial status. If you default on your title loans online, you may lose the possession of your vehicle.
2. How Can I Find the Location of Orange County’s Credit Union - Ross St.?
Orange County’s Credit Union - Ross St. is located at 856 N Ross St, Santa Ana, CA 92701, United States. You can look for their store address on the map software and pay them a visit right now.4. Is Orange County’s Credit Union - Ross St. An Agency Or A Lender?
Orange County’s Credit Union - Ross St. is a Bank that accepts all kinds of loan requests. You can visit our online platform to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan broker, can connect our customers with our online partner lenders to get reliable loan services.6. Can I Get Loans With Bad Credit from Orange County’s Credit Union - Ross St.?
Yes, it is possible to get loans with a low credit score such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online platform to get instant loan quotes with friendly requirements.