Offerpad Phoenix E Germann Rd, Chandler

Offerpad decreased their offer by almost 35000 (almost 8 percent of the sale price) after their 10 day inspection period. 25000 for needed repairs that were "discovered" during the inspection. The bulk of these needed repairs were disclosed during the video walk through. During the contract presentation I asked if the sell price took into account these repair costs and was assured that it did. When I asked about these now needed repair costs I was told that that there was a miscommunication between myself and the presenter and the sell price did not take them into account. In my point of view the miscommunication was internal at Offerpad but they tried to pass part of the blame to me. The other 10000 in the price reduction was for their "due dilligence" in pricing the market. Which apparently they didn't do when they made the offer (even thought they said they did). I turned down other chances to sell my house due to good faith and honoring the contract I agreed to, only to have an additional 8% reduction requested (on top of the original 5% admin fees) 10 days before close. The appearance as I see it is the market is shifting and they are not sure what to do so they are asking for more concessions to protect themselves. I was told I should do a traditional listing with their agents as a solution to selling my house. That won't happen. This has cost me time, money and a lot of energy for a deal that was supposed to be convenient.

I would not recommend buying an Offerpad home. My recommendation is to buy from a reputable Realtor if you want communication and consideration. This was the worst Seller that could have easily made it the best experience had the even attempted to be a considerate Seller. They lack respect and only the desperate should do business with them.

Smoothest most enjoyable selling of a home we have ever experienced. Our rep. Nicholas Flowers was so responsive and kind and kept us updated throughout the entire process. We have told all our neighbors and friends what an enjoyable experience this was and recommended Offerpad when the need arises for them to sell their homes. In this day and age where customer service is not great, My offerpad rep Nicholas Flowers was perfect!

I’ve closed two deals for two separate buyers with Offerpad over the last 30 days. Honestly, I was nervous to work with them, being I hadn’t heard the best things about working with companies like this. Turns out I had nothing to worry about! I saw Offerpad work above and beyond. Jenn Marble was an absolute rockstar in both transactions. She brought straight magic to those deals. Quick to reply and connected me with who I needed to be connected with. Thank you Jenn. It was an absolute honor to work side by side with you. Thank you Offerpad. Cheers to you and your team. I truly hope to work with you again soon.

The absolute WORST BUYING EXPERIENCE I have ever dealt with. If I could rank them zero stars, I would gladly do that. First, we couldn’t view the house because the agent lost the keys, then after a ton of back and forth for days we saw the house and there was a lot of things wrong but since it’s a seller market, we decided it was still worth it. After we finally got our bid accepted, OfferPad literally disappeared…. They were never to be heard from again until the day before we closed. We didn’t get any of our questions answered and they hired the absolute worst contractors to fix up the house, we are finding things that have been “fixed up” in the absolute worst way….anyways I wish we never gave OfferPad our business, this was by far the worst experience I’ve ever had with purchasing a house. Don’t tell me I didn’t warn you…..

The process seemed to be going smoothly. Everyone communicated and was very nice, until they weren't. I got an email on a Sunday morning that the agreement was canceled. No explanation and no response as to why or what happened. Canceling the agreement was fine but at least give us some explanation.

I’d never recommend selling your home to this company. I was selling my home to them and from Day 1 of going under contract I disclosed all pertinent financial details of the home’s HOA fees. 6 days away from closing(we were under contract for almost 45 days at this point) and they backed out of the deal today after receiving official HOA documents. I could not express more of a disdain and displeasure of working with this company. I had already signed a purchase agreement for another home with the funds I was planning to receive from this sale. Don’t make the mistake I did.

I’m really confused on how people use this company. I understand that they give low ball offers because they need to make a profit but it’s crazy to me that the offer I received from Opendoor was over $34k higher than the offer from Offerpad. Funny thing is my home was recently remodeled; new tile wood looking flooring, new paint, new kitchen backsplash, new quartz countertops, black quartz under mounted sink, and chefs faucet among other things. Interesting to say the least.

DO NOT use this company if you are selling. They will screw you over so bad. They make a great offer on your house only to make excuses to back out of the deal when it is time to close. They delayed in our inspection as much as they could, until we constantly called and told them they need to do it. Everyone in that company is worthless and a bunch of liars. Do not go with them. Use Opendoor.

I would suggest staying away from OfferPad if your home is listed by them. We had the worst experience as no one gave any information and it took three weeks for 4 people to call and email to get any answers after our home inspection. We, the buyers had to call, email, smoke signal to get someone on the phone. No one from OfferPad responded to any of our inquiries. I feel they threw a sign in the yard and that was it.

Offerpad has been an unbelievable surprise when selling our home. Their online process was so easy including the virtual tour and the offer process. Our transaction manager Nicholas Flowers has been very responsive and accommodating as we were able to choose our closing date and stay in the home a few days after closing at no cost which is making this transition process very easy. This wouldn't be nearly as easy selling to a private buyer. This experience has been a welcomed change to the traditional way of selling a home. I highly recommend you consider selling to Offerpad when selling your home and hopefully your experience will be as positive as ours with Nicholas Flowers as your transaction manager!

OfferPad was great to work with throughout the process. Our sale was delayed 3 times d/t construction hold up, and they were happy to work with us and walk us through the process. Would suggest to anyone looking to sell their house!

We are in middle of buying home (2903 E Tulsa St Chandler AZ 85225) from offerpad, they have been very very slow in responses right from beginning of offer acceptance, inspections repairs and now as appraisal value came in lower than sale price however we already have contractual agreement signed by seller that buyer should pay 5000$ over appraised value. My buyer agent has submitted addendum on 8 Dec EOD but so far no response and again showing how slowly offerpad is moving on this sale. We as family of two kids want to celebrate xmax in new home and with this speed from offerpad we are not hopeful. I hope they acknowledge the contract and move forward faster..

Mike was great to work with! I was so glad I used Offerpad! Thank you Mike for making this the way to sell!

Working with OfferPad was great. The offer we got was in line with the numbers we were given by traditional agents, and the process was very smooth. Contrary to some other reviews, OfferPad did not hit us with extra fees after we went under contract, and the repairs they requested were minimal. We worked with Mike Burke from OfferPad to purchase our new home and were amazed at how hard he worked to make sure we had the information we needed when we submitted an offer (we submitted 4, which in this market is kind of amazing), and ended up with our dream home. I would recommend OfferPad to anyone looking to sell, the process is smooth, the closing is flexible and the people are great!!!

Offerpad bought our home and we moved through that process rather quickly and seamlessly. Their staff was always friendly and professional. They even provided us with a moving service at no cost. We had an issue, during the move, when the movers broke an antique piece of furniture. Kathy, our Customer Experience Representative, stepped up and helped us through the claim process. She was responsive, listened to us, checked back on our progress and stayed in touch to the end. She help make this an outstanding experience for me and my family.

The process was so convenient. Kathy Porter was amazing! We have bought and sold 12 homes over the years and this was by far the easiest way possible. We have 2 dogs and did not want to chance someone previewing the home and possibly letting either dog out. Not to mention working full time and heading out the door trying to remember "did I put everything personal away". I remember agents making appointments and never showing up. The closing time frame option was priceless to us as we had not found a new house at the time of finalizing the offer, so having time to search was so helpful. And having the option to remain in our home for 3 days was extremely helpful, oh and also Offerpad moving us for free. That's right, for free! The whole experience went smoothly and we would recommend Offerpad to anyone who is looking for a fair price and don't want to go through all the hassles of open houses, strangers looking through our things and worrying about our pets. Thank you Offerpad for giving people the most convenient option out there for selling their home. Debbie & Mark Peoria, Arizona

Offerpad was really helpful and invaluable in helping my wife sell her deceased father's house. The whole process was easy and they took care of everything in a timely manner and with little involvement from us. Thanks again to Matt and Andrea for making this go so incredibly smooth! We would definitely recommend Offerpad to anyone looking to sell a house quickly and easily.

I sold my house to Offerpad, it was a very smooth and easy process. The people I worked with were very helpful. I got a fair price for my house. I would highly recommend Offerpad to anyone wanting to sell their home. I had a great experience!!!

I am so grateful I sold + bought with Offerpad. I literally got to circumvent most of the stressors around home buying + selling by using a cash-offer. Selling to Offerpad was exactly like the open market. I was super happy with my offer amount. After inspection, they didn't try to underball me, like other cash-offer-companies are known to do. It was all super straight forward. I used an Offerpad agent to buy my next home too, Will Boehler. It was amazing how strong of a buyer it made me by having a cash-offer on my existing home! I was offering "contingent" offers, but not really because I was contingent with a cash-offer. I landed a dream home and I'm not sure I could've gotten this property without a cash-offer. I'm so grateful. Truly my only regret is I was so skeptical because I couldn't believe it could all really be this easy and straightforward. It really was this easy and straightforward.

MICHAEL BURK: I cannot say enough about this person he went above and beyond to accommodate us, they just don’t make them like him anymore. he treated us like family, actually even better.. putting our interest out in front of everything. I have sold five homes and this was the best experience we have ever had. from 2 homes in California, Utah, Oklahoma and Arizona this is by far the best experience we have ever had. His integrity and honesty is beyond reproach I am very particular and he met if not exceeded my expectations. My only regret is that I cannot use him to sell my land that I want to sell. Thank you MICHAEL BURK

Michael Burk assisted my husband and I in selling our home in Queen Creek and did a fantastic job!! He was always on time to in person or telephone appts. He gave sound reasonable advice, but more importantly he was conscientious of our time. While selling our home I was 9 months pregnant and delivered our daughter. Our time was invaluable for us, and Michael knew how to complete tasks efficiently and effectively while maximizing our sales price and being fair to our buyers. We would definitely use his services again in the future.

BAIT & SWITCH SCAM! Offerpad gave us a competitive offer for our home. We signed the purchase agreement then a week later they called and told us that they are reducing their offer by over $35k. This happened before any inspection or anything like that. They just decided that they do not want to pay as much for the home as we had originally agreed to. Typical bait and switch scam. We passed on multiple other offers that were strong. Big mistake. Offerpad runs a shady business. They really deceived us. I did reach out as they said in the review. They told me that giving us an offer of $485,000 then saying that they will not honor that after we have been under contract for a week is bad business. They told us that the price has been changed to $450,000, totally disregarding the contract that we had in place, while we passed on multiple offers higher than this. I am sure they would have taken legal action against us if we were to try something like this. They choose to partake in dishonest business practices. Beware when doing business with this company.

When we were thinking about selling our townhouse, we talked to 5 or 6 different direct buyer companies/ibuyers. Offerpad was by far the most clear and transparent at every step along the way. Plus they had great benefits (free local move, flexible closing date, stay in the house 3 days after closing). We were skeptical of the whole process, but Nicholas Flowers handled everything with clarity and professionalism. Selling our house to Offerpad was a great decision for us because it allowed us to buy our next house without having to make a contingent offer. At every point where we were nervous, Nick was able to answer our questions and set our mind at ease. Great job everyone!

Heads up everyone. .60 cents per pound on reimbursement. $250 is all my buyer got for this fridge falling off the truck. Imagine if it was an expensive painting? Or worse a car crash where a buyer loses all of their possessions and is reimbursed $.60 on the pound? I would love to delete this review or modify it to five stars. Just hoping for some sort of support for my client who cannot afford a new fridge. My buyer agreed to sell the home to offerpad .80 cents on the dollar for the experience.

I used their online tool to get offer for my house. After they gathered (stole) my information and my house information, they sent me a text that they do not work in my area. Is it hard to have `if !supported(zip_code) {stop and tell the customer}'? If you read this, just don't use their service. it is a scam.

I'm writing a review for my realtor Chad Clement who works for Offerpad. If you are looking to sell your home you have to check out offerpad. They have so many good incentives. Chad helped me find the perfect home and quickly too. He has a lifetime amount of experience in realty and knows what he's taking about. I learned alot from him. He is a very dedicated realtor to his clients. Thank you so much offer pad team!!

Just completed a transaction as the buyers agent with Laura Bastien and Offer Pad. I can't say enough about how great she was to work with and how helpful she was to the process ! In today's market where sellers agents are often barely communicating with buyers agents Laura went above and beyond ! She helped my clients get into a great house and was a pleasure to work with all the way through the process ! Thanks a million !

I have been working with Nicholas Flowers and he has been absolutely exceptional. Any time I have a question Nicholas is extremely responsive and willing to go over any info to make sure I understand. Outstanding customer service, don't stop what you are doing!

A great way to sell your property. Mike helped us sell our house over asking price! Would recommend.

I received a cash offer for my Tucson, AZ home from Offerpad, in Sept 2021. I was told that they would inspect my home for "repairs", not improvements or upgrades Their inspection report demands came back with over 60% improvement, 20% legitimate repairs and 20% were "made-up" repairs to pad their total repair budget. I asked for an itemized list of items with their costs, but they refused to provide the list, just a total dollar amount. I would caution home sellers NOT to use Offerpad to sell their house. They try to lure sellers into using their service, promising high cash offers and convenience, but deliver high fees and repair costs to sellers. Don't waste your time with this company.

OfferPad and Nicholas were a life saver for us!! We needed to sell our home fast but be flexible with closing and moving out due to the nature of the home we were purchasing. Dealing with OfferPad was very easy and they made us a very fair offer on our home and came in higher than Zillow or NextDoor’s offers. We were able to push the closing date when needed with no issues and Nicholas Flowers answered any questions and handled everything like a pro and on a very quick and timely manner. The whole process from beginning to end with OfferPad was just smooth and easy! We just finished the walkthrough and closing yesterday and the funds were released into our account from the Title Company the same day of the walkthrough. We Would definitely recommend OfferPad!!

Offerpad accept our offer on a home. Once we did inspections and asked them to either repair some of the items (not all) or give us a credit they offered $3k only! The repairs totaled over $14k we would at least take 7-10k but to offer us $3k and no repairs was ridiculous. I wouldn't buy from offerpad was not a good experience they didn't care or try to help. I hope the next buyer will be made aware of all the repairs that need to be done!

From our experience, selling to Offerpad was a stress-free process and they even waived the repair credit, we were able to get a pretty good deal on our condo. Then having a realtor from Offerpad helped us find a new home, it was a win-win situation for us. Shout out to Tyler Davis, he was a big help! Highly recommended as a realtor!

I just had an awesome experience with Offerpad and agent Mike Burk. The moment I met Mike I knew we were a good fit for selling our home. I had loss my husband recently and Mike came in with a smile and was very uplifting for me. Mike worked very hard on this deal. The house sold in 19 days with the price we wanted. I would definitely recommend Offerpad from my experience. The closing staff has been very professional and fast. THANK YOU OFFERPAD!

I have had nothing but poor experiences with Offerpad. 1st, the constant emails from them about buying my home is obnoxious! 2nd, their whole model is to take my home and flip it out to make a profit. They'll throw minimal money (if that) into it and they work to get a premium price from a consumer. If anyone is looking to truly get FULL value for (probably) their biggest life investment, DO NOT use a company such as this. You are only leaving money on the table and allowing them to reap the benefits instead of you. Their agents are basic at best. They are not TRUE experts in an area but basic agents that are banking on a hot market to do their job of getting me top dollar. If you want basic, go with Offerpad. If you want top notch and more money, do your research on local agents that can truly get you more money for your home.

We had a FABULOUS experience with Offerpad! We found a perfect house for our growing family at a time when our house was far from being ready to list. There were several repairs and upgrades that needed to be done before we could even consider trying to sell, but the sellers of the house we wanted needed to close in 30 days! We initially reached out to Opendoor and were so discouraged by their process and lack of customer service/transparency that I almost didn’t contact Offerpad for a 2nd opinion. I’m so glad I did! Kathy Porter’s team (and Kathy herself) made everything so easy and I felt like they truly cared about how I was feeling through the whole process— selling your home can be pretty emotional! Katy and Jessica (from our closing team) both always returned my emails very quickly and made sure that I stayed informed and up to date and were patient with me through all of my silly questions. The best part of all of it was that we still sold our home for a competitive price without having to host any showings or keep the house show ready. I have a toddler, a 100lb super shedding dog, and I’m 7months pregnant— I have neither the time nor energy!! Additionally, we didn’t need to complete any repairs ourselves or agree to a huge repair concession requested by a potential buyer if we went the traditional route. Best of all, we were able to close exactly when we needed to AND stay in the house a few days post-close which made moving so much less stressful. We can’t thank Offerpad enough for everything!! If you are considering selling your home, I absolutely recommend that you strongly consider Offerpad and at least request a quote— you have nothing to lose and a TON to gain!

I thought the Offerpad method of selling was great, if you are looking to sell quickly and move on. The team at Offerpad was great from start to finish. They helped me every step of the way and made sure I had all the information I needed. I knew when everything was going to happen and knew my specific deadlines for the sale. It was a great experience and would recommend it to anyone who is looking for a quick sell of their home.

JUST WOW. I'm so happy with Offerpad. We decided to sell our house Nov 1, 2020, and escrow closed Dec 21, 2020. When I called Offerpad we thought we would get a ball park figure for the house and go from there. They couldn't offer us anything. We lived in Tonopah, AZ; about an hour away from Phoenix. But, they sent us Martha Fornes. She is a wonderful person, as well as an excellent realtor. She took care of everything and followed up on anything. From help with cleaning to where to find required documents. The Offerpad teams work well together, beginning to end. And, our proceeds were $13,000 higher than originally quoted. Very happy. Thanks Offerpad for all your work.