Members Credit Union Museum Dr, Winston Salem
+1 336-519-7528
http://memcu.com/
5995 Museum Dr, Winston-Salem, NC 27105, United States
Members Credit Union Reviews
J
My girlfriend called to help an elderly customer of hers and was met with some of the rudest customer service she has ever dealt with. She isn't the type to leave a reivew so I thought I would do it for her. She was dealing with "Tonya", I believe. After stating what she was doing, she was then hung up on. After calling back multiple times, she was then told to stop calling that they didn't have time for such inconviences. Again, I am sorry for whoever hurt you tonya, but this is not a way to conduct yourself as a representative of a business.
Justin, thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your girlfriends interaction with our business.
A
Terrible terrible customer service!!! I came into the credit union with my family opened up 4 accounts. We spoke with Tonya Osborne(loan officer) in order to get approved for a car loan. She received all of the necessary information and informed us that I was approved when she receives 2 pay stubs. Tonya initially requested my W2s and 6 months of pay stubs. I asked her "you need all that for a car loan"!!?? She then stated just 2 recent pay stubs would be fine. We sent her the pay stubs the next day via email and she informed us everything was in order. I called Tonya everyday for 2 weeks straight leaving messages on her phone. I even tried to contact other employees within the loan department and they never returned my calls. It was confirmed that they were at work from other employees I contacted. Not sure why my calls were not returned but we were highly disappointed with their customer service. We closed our accounts yesterday and moved them to a different credit union. As I was closing our accounts I definitely voiced my concerns to the manager. Tonya Osborne should not be in the customer service business!!!
Thank you for comments and for taking the time to leave a detailed review of your experience. We apologize for the experience you had with our team as this is atypical of the service that we strive to provide for all of our members. We have taken the opportunity to use your candid comments as a learning experience for our team so this will not happen again in the future.
s
Have been with Member's over 25yrs, Ain't going Nowhere. Just that Good All Aspects of Banking.
We are incredibly grateful that you took the time out to leave us a 5-Star review. We're glad that members like you are having a great experience at MCU.
C
Easy to see and find if you are on the right street. All workers are nice, kind, and helpful.
L
Definitely a great bank to do business with. Ask for Mirandah, she will treat you right with a smile, caring attitude, and a great personality!
There's nothing like a wonderful 5 star review left on our page! Lincoln Duncan, thank you for your positive feedback. It is our goal to provide our members with professional service and care. We are honored to have Miranda on our team, she is a wonderful asset! We are pleased to be your choice for your financial services and look forward to seeing you soon!
T
Excellent customer service and friendly staff. Very knowledgeable. Speed of service outstanding.
Thank you so much, Telissa Ward, for your wonderful review. It is our goal to provide our members with professional service and care. We are pleased to be your choice for your financial services.
H
Extremely helpful and friendly knowledgeable employees
We are excited to see the positive feedback. Thank you for being a member, Herb VanOver!
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FAQs
1. How Can I Locate Members Credit Union?
You can contact Members Credit Union via +1 336-519-7528. You can access our online loan marketplace to submit your loan application as well.3. How Can I Request A Loan At Members Credit Union?
You can submit your information on their website. If you need further assistance, you can always visit our online loan platform and choose between various loan options to get a payday loan.5. What Will Happen If I Failed To Perform Repayment On My Loan?
You can always contact your lender if you are not able to repay your loans. Your lender may adjust the repayment due dates for you to cope with your current financial status. If you default on your title loans online, you may no longer possess your vehicle any more.
2. How Can I Find the Location of Members Credit Union?
Members Credit Union is located at 5995 Museum Dr, Winston-Salem, NC 27105, United States. Take a look at the map and visit them in no time.4. Is Members Credit Union An Agency Or A Lender?
Members Credit Union is a Credit union that accepts all kinds of loan requests. You can visit iPaydayLoans to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our online partner lenders to get dependable loan services.6. Can I Get Loans With Bad Credit from Members Credit Union?
Yes, it is possible to apply for loan without bad credit such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan offers with bad credit-friendly requirements.