Credit Union Auto Buying Service University Pkwy, Winston Salem

My car buying experience was the absolute best ever. Starting with my search. The website is very user friendly and there is someone to assist you with your selection. Kristi the sales person is very patient and helpful. This was great for me because I was so undecided. And then there’s Sam the man! He is the finance manager who is magical with numbers and be listens! Thank you all for the great experience and assistance with me getting my new car.

This was by far the best car shopping experience!!! The women were extremely friendly and helpful. They treated me as a person not just a random customer!! I appreciate them and would recommend them to EVERYONE I know!!! I'm in love with my Outlander!!!!

Randy and his Team always do a great job servicing our vehicles! All of the employees that work in the Service Department have always been very professional and courteous. That is one of the reasons that we continue to buy our vehicles through CUABS time and time again.

Don’t die business with these people. I called for financing and mentioned the vehicles seem to be a little overpriced a lady by the name of Christi told I should kill myself and I don’t need a vehicle. Worst place in the world right here. They’re weird, entitled, and seem to think they’re never wrong.

I went in not looking to purchase, just general information. Carol was very informative and that meant alot! Sam and Carol worked with me until the pieces were complete. Thank you for all you did during this process. Go see Carol at CUABS!!!

This place is great! Unlike other dealerships, they don’t pressure you to maximize profit and have a great amount of options whether it be product or finance options. I had such a good experience with our sales-woman Carol, who really catered to my expectations. Great place to recommend, especially for a first time car buyer!

This was my second purchase through Credit Union Auto. I had wonderful experience each time. They have excellent customer service and showed they valued ME as their customer. They explained every detail of my purchase and worked with me to make sure I was satisfied with my purchase. They even stayed passed closing to work with me. I will continue to refer others to come here for their next car purchase. Thank you Kristi and Sam

This was my first visit to the Credit Union Auto Buyers Service. Before coming to the showroom I had previewed their inventory online and saw a vehicle that matched my want list. I worked with Jodi through the entire purchase. She made the buying experience stress free. She made me feel welcome, quickly realized I had a vehicle in mind and had it brought around for a test drive. No pressure to look at other vehicles, no sales pressure, she was extremely helpful in every aspect. Jodi was professional, knowledgeable and a pleasure to work with. Overall, this has been a successful buying purchase for me in every way.

It was a very QUICK and EASY process. If you’re in the market for a NICE used car, stop by and ask for Carol.

This my first experience using CUABS. Hillary was great. She took my request and budget. She kept me informed and exceeded my expectations. The delivery men were very professional and informed and answered questions about the car. This will be the way for my next purchases

I called CUABS to check inventory and that is where our car buying journey began. Carol, car advisor, went over and beyond to make our experience the Best. We found our family car and gained so much knowledge through it all thanks to the Awesome team at Credit Union Auto Buying Service for your Excellent service.

Great car buying experience with Kristi and her team. My spouse and I were able to locate the vehicle that best fit his needs with no pressure and no added charges. This is the 3rd car we've bought from CUABS and no doubt we'll be back for a 4th one day! Thanks Kristi!

Straightforward service no issues, been with company for three years. Excellent service!

I never had a chance to go to the location because of the distance but I had a very good experience with the overall buying experience. It was delivered to me for free because I was in a neighboring State. I was satisfied with the car I purchased. I was what I saw on the picture. In fact, I thought the picture did not do justice for the car. Keep in mind that this is a used car but, I was still a little disappointed that some cosmetic parts are starting to come off. It would have been inexpensive to fix and I thought it would have been nice for them to fix it before delivering it considering I wasn't able to physically see the car beforehand. I did asked if there were any cosmetic blemishes and the sales rep said that aside from paint scratches there weren't any other defects. But when it came to me I saw that the body kit was coming off and the driver tail light was not tightened. I will be purchasing another car very soon to replace my wife's car and I will seriously consider this dealership as long as I am not gun shy with purchasing without the ability to inspect the car physically.

Everything went very smooth. Staff was friendly and professional. Great car buying experience. Will recommend truliant credit union auto buying. Thanks guys.

Sam and Kristi helped me get a car! They were fantastic and helped me so much! Even with all the stumps in the way! They truly cared about me getting a new car and checked every possible way for me to get the best rates. I would recommend this place to anyone who needs a car! They worked with me so quickly. They are great at what they do! Thank you for helping me get the car I got! I love it!

TrueBuy formally known as CUABS has always been a pleasure to work with. We just bought our 4th vehicle from them and have ZERO complaints. The price is always fair, the staff is always professional and nice and the vehicles are always nice.

GREAT Customer Service Care.... I recommend Randy and his team for anyone that wants honest quality service. I've been serviced at credit Union Quabs auto buying place for many years. I highly recommend this company

Tried to get a good payoff for my vehicle and they under rated it buy 4,000. Everyone else was giving us more for the estimate they were very nice though.

My experience buying a car at CUABS was great! It was a quick process and I am thrilled with my purchase. Carol, my sales person, was friendly, knowledgeable and a joy to work with. Erin, in finance, was very personable and efficient. I never felt pressured by anyone there. Would definitely recommend buying a car here if you are in the market.

It was the easiest and fastest purchase of a automobile I have ever had the pleasure of doing. Jodi and Erin was so professional and extremely pleasant to work with. Even the delivery driver made it such a smooth transition from my trade to receiving my new car. I'd like to thank everyone who had a hand in the success of the purchase my fantastic new ride. Cuabs your great!!!!

I have purchased my last 2 vehicles from CUAB and I purchased from them many years ago. My experience has always been pleasant and I would highly recommend anyone who is in the market for a car to look here and compare the deal you can get here with anywhere else. They have always given me the best price on the car and the best trade in value. I highly recommend CUABS for your next vehicle.

I recently called in with a few questions about this company services in addition to my car being stolen. I noticed this company's license plate frame was on my stolen vehicle and when I asked the lady, from sales, is there any record of anyone that maybe have came there between the dates of 21st of December 2021 and January 7th 2022? Her response was very rude and nonchalant and I find it very unprofessional especially being that they had some hands on my vehicle that was stolen yet I couldn't get the answers I was looking for. Will be making a visit in person.

I dealt with Kristi @ CUABS. We did a lot of the corresponding through email and on line. Even though, she had to be out of the office for the day that I came in to pick up my vehicle...she made sure I was taken care of. Everything went smoothly and I am very happy with my purchase. Everyone was very courteous and professional. If you are interested in purchasing a vehicle...this place is definitely recommended!!!

I Purchased a 2013 Hyundai Elantra GT from CUABS and had a great experience. I was looking for a very specific car and found a match on cars.com. After calling the dealership I was connected to Jodi Marion who could not have been more helpful. She was kind, attentive and a professional. She answered all of my questions and we were able to make the deal over the phone. I live in Indiana and could not get to Winston for a couple of weeks. Jodi took a down-payment over the phone and held the car for me. She arranged transportation from the airport and even came in on her day off to walk me through closing. The car was exactly as promised and I put over 800 miles on it in the next 2 days. The finance manager, Sam, worked to make all of the paperwork painless and did not try to pressure me in to buying all of the "extras". I have been to many dealers and the paperwork can really sour the experience of buying a car. He was very respectful and wanted to help. The CUABS service department should be commended for their attention to detail when preparing the car for sale. I was a professional technician for 20 years and appreciate their work to make sure the car was in great mechanical condition. Small things like replacing the cabin air filter let me know that car was thoroughly inspected before being put on the lot. I felt confident on my long drive home. The detail department also did an amazing job. Despite being one of the lower value cars for sale at CUABS it was immaculate when I arrived. Detailing a car is a lot of work and this team truly takes pride in their job. I have won trophies at car shows with cars that weren’t this clean. I also want to recognize the gentleman that picked me up at the airport. I know he is not an employee at CUABS but he is certainly an asset for the company. He was punctual and polite and made sure that I felt welcome at the dealership when we arrived. He even called me on Sunday when I was travelling back home to ask how I liked the car and wished me a safe trip. Jodi was the face of my interaction at CUABS but she has a great team supporting her. I have a lot of family in North Carolina and will recommend Jodi and CUABS to everyone in the future.

First, I am not the most patient person, but service here seems extremely slow. An oil change (that didn't happen)(I suppose they did fill the fluids and stuff), an inspection, and an exterior car wash took over 3 hours. I don't know if they only have 1 mechanic or what, but I was the only customer in the lounge. This seems an overly long time to wait.

From the first e-mail to being handed out the keys of my newly purchased vehicle, I couldn’t be happier with the service provided at CUABS. Hillary and Sam offered me a stellar costumer service and I will definitely continue my relationship with this dealership and highly recommend others to visit this place if you are looking to purchasing a vehicle.

I'm a retired military veteran from Mississippi and I recently did business with CUABS of North Carolina, LLC. Greg, Carol Arrington, and the rest of the CUABS staff made the process the easiest and most pleasant car deal I've ever made. My thanks to them all! I'd do business with them again and I'd definitely recommend them to my friends and family.

Truly enjoyed meeting everyone. Everyone was professional and very kind. Service with a smile goes a long way. I also thought Hillary did an amazing job streamlining the information for me and what was needed. I will definitely recommend this business to others. The team as a whole did a fantastic job. Thank you.