MASS Motors Fairview W Fairview Ave, Boise

Best car buying experience I have ever had! Mason seriously went the extra mile(literally, he delivered the car 5 hours away to me!). I will recommend this place to anyone who is looking for a great car buying experience. No pressure at all, and all the guys are awesome to work with. Thanks again!

This has has been the best experience ever with a dealership. Terrence went above and beyond to make owning a vehicle from a dream to reality. We have had nothing but nightmares with vehicles bought from other dealership but they made this experience feel like a friendship more than a dealership. I will never go anywhere else for a vehicle ever again. We never thought we get such a sweet deal. Just let Terrence work his magic and you'll not be disappointed. Him and his team are the best!

First and foremost thank you mass motors for making it happen for my family when these huge local car dealerships couldn’t. Rudy was very helpful with communication and very very detailed about the vehicle as well as making sure my family would be completely comfortable. Terrence was transparent with all the docs and specs upon finishing the work needed to get me on the road. Both very helpful and highly recommended for more than 5 stars. You guys at mass motors are awesome Thank you guys again.

I have nothing but good things to say about my experience at Mass Motors Brett and Rudy were awesome to work with extremely helpful through everything and stayed persistent getting me into the truck I wanted. I will highly recommend any of my friends looking for a new car or truck to go see Brett at Mass Motors

1st time buyer here, Ricardo was amazing helping me find the perfect car. He is very kind and knows what he’s doing. I came to buy a car a little nervous and it was for nothing. He made it very easy as I got my car the day came in!

I got my very first car yesterday at this place, absolutely love it and it was a great experience! Ask for Mason, he was great to work with and he’ll get you in the car you want. He helped my husband and I way more than he even needed to! Thank you so much for helping us!

6 months later... Still happy with my purchase! Quality used cars and they honored all service requests with no issues. Ask for Terrance, he's the man!

I went to mass motors a few months ago and got a car, a week and a half after driving it the sunroof blew out of the car. I informed the manager and the salesman of the sunroof when I test drive the vehicle and they both said they would get it fixed. When I called the. After the sunroof blew out of the car the manager said he had no idea of the situation and he wasn’t going to fix anything. Come to find out the tech that did the inspection on the car didn’t even look at it and test anything out, he just marked down everything worked, now I am paying on a car I can’t drive because it has no sunroof and I can’t trade it in ether. The dealership manager lies and tells you what he needs to to make a sale.

MassMotors helped get my first car with no credit and barley any down payment and great interest, they even paid for the fix i needed because i got a check engine light on a few days later and they fixed it for free even with me having no warranty. Definitely recommend shout out to enrigue for the help too man couldn’t have done it with out you thank you guys.

Great service, we're able to get us in a vehicle with an outstanding low rate all in the same day. Terrence was amazing and listened to our situation and did everything he could to go over and beyond.

I was in a bad spot with my previous car and it was in a way on its last leg and I needed to get out from it and Mason and the gang pulled together and helped me get into something that would help me out, they took care of me and I greatly appreciate them and the work they put in. I say if your in a tough spot for a vehicle go hit up them dudes up at Mass motors they'll take care of you.

I purchased a 2013 Challenger a couple months ago and I'm always worried when buying from used car lots for good reason. MASS Motors was upfront and honest. They gave me a great deal on a great car. This car has been my daily driver for 2 months straight @ 6 days a week. I couldn't be happier with this car and the deal. Thank you MASS Motors for putting me in one of my dreams cars at a price I could afford. I highly recommend this dealership.

You have way better options to choose who you buy your car or truck from, avoid this place like the plague if you can. If you're OK with buying something paying 2 times what the vehicles worth and absolutely no service after the sale, then try them out. So I normally don't want to bad mouth any business unless I have to. Just wanted others to know how this company operates. I stopped there under recommendation of someone when I was looking for wheels, saw something I liked and the guy pulls the old this belonged to a mechanic bit this is a very dependable ride. I paid a cash down payment of over half of the asking price of the truck. I didn't even have the thing 6 months yet and it's toast. I called as soon as it started running bad, these people ducked me every call email I made and sent not once would they meet with me if you've looked at their lots, the cars and trucks they have don't go under $10,000.00 so I yeah buyer beware. Oh the lot I bought mine from closed down. Normally if I spend $7000.00 bucks on something I expect it to last longer than 5 months. I didn't hotrod it, the time it was drivable it spent more time in the drive way than on the road they saw me coming a mile away.

2nd Edit: manager called and apologized for the situation and after his call I have a much better view of this business! It was an honest and apologetic conversation, and in the future I will be happy to go to them to see if they can help us with our vehicle needs. I called to ask a quick question. Ended up giving the VIN so they could answer more accurately. Did not leave a name, or a number. The next day I recieved the attached message. This was a HUGE breach in business etiquette and absolutely not okay. They saved my number from caller ID and looked back at the VIN for the name associated. NOT OKAY Edit to add: 4 weeks later and I recieve ANOTHER text. The response to my comment clearly said my information would be deleted. This business clearly has no respect for its customers and their information. Also the response from MASS to my review was not honest since my HUSBANDS name was used.

We had the pleasure of working with Mason. Very nice and very helpful. He helped us for over hours with the whole car buying process. The predatory feeling that can come with salesmen simply was not there. If you decide to choose Mass Motors for your car buying adventure I hope you have the pleasure of working with Mason.

This Dealership ripped me off!! Yes theyll get you into a vehicle but it will break down and they will do nothing after my daughter recently dying it’s been hard for me and my family with our transmission going out in our car they said they could help us get into to something reliable this thing has had nothing but problems since day one I don’t recommend going here go to a real dealership this place is terrible and all the staff are nice tell you sign the contract then they are completely rude they sell broken vehicles this place should be shut down

Because I drove two and a half hours to get to your business... only after I was guaranteed that I could get a loan. Then I get there and you start telling me I need to put way more down than we agreed upon. So.... No. We did not do business.

We absolutely love our new baby.. we’ve had her for about 5 months now and shes still amazing. The deal we received for our trade in of our infinity to the dodge was great and we recommend everyone we know to visit them. Thank you guys

If I could give these guys 6 stars I would. Hayden n Ashton are the BEST! It was my first time financing a car. There was no pressure... They are genuinely there to help. Thanks so much. Such an amazing AMAZING experience. I couldn't be happier. I will definitely be recommending them!!! Hayden is the best!!! Between him n Ashton I felt like they definitely cared more about me than anything. Thanks guys!! 5 days later... I just wanted to thank these guys again. I've had a few questions since my purchase of this car I LOVE. Got a hold of Hayden who, once again, went above and beyond! Thank you for continuing to be an amazing resource and helping me!! You are THE BEST!

Super easy to qualify for a car loan. I got myself a Mini Cooper from them. I love my tiny car. The process to do the loan can take a while so don’t expect to get amour quickly. They allow you to drive the car before buying , and even help first time buyers get a good loan .

DREAM CAR!!!!! I went in to test drive a different car and fell inlove with a car that I never thought I could get into!!!! Yet they got me approved very fast while I was at work and over text messages mostly…. My payment are $50 more then 2011 car payment were and I now drive a 2017! They went above and beyond to make sure everything was working for me…. And even meet my family…. I have had 5 cars from other dealers and by far this was the fastest easy time!!!

Mason was so fast to get us approved, and into a car. We really appreciate all the work you guys did for us. We love the car!

I had the pleasure of working with Mason alley. Not only was he professional he was very patient and understanding of our wants and needs. He wasn't pushy like alot of salesman. He got my fiance an amazing rate and then called us back in to give us an even better rate. All in all I was very pleased with Mason.

I will never buy Friday from this dealership Mass Motors again. I would recommend you don’t either. We got my son a truck from here and Immediately had to take it in for repairs. It told him he needed an oil change. Went to check the oil and there was no dip stick. He had to buy a new assembly for the dip stick. He had to have the computer reset. The tire Sensors were all bad. We couldn’t register it for almost a year because they didn’t send paper work to the right place.

Initially, I had a great experience when I was in with the salesmen. I bought a 2015 Chevrolet Tahoe. HOWEVER, I have had the car for a month and a half and just found out I need to replace the transmission which is going to cost me $4,000. We called to see if there was anything they could do and told us that we could go to one of their old sales managers shops and MAYBE get a discount. We did not purchase the warranty, however, when buying the car we were told that we were better off getting a warranty somewhere else. And I also recently learned that the warranty would have only covered basic engine and transmission issues. I am FURIOUS. I really wanted to give this place a good review but after they were unwilling to do anything to help us, I will not recommend this dealership nor will I return. For reputation purposes, I was really hoping they would have helped us out.

I purchased a vehicle almost a year ago. I purchased with them after they agreed to install a hitch on my Traverse. They were supposed to contact me about the installation. I called a couple of time to make the final payments on my down payment and asked about it. They said they were looking into pricing and someone would call me. Fast forward to now and we are planning for camping this summer and need to get a hitch installed. I reached out to them to schedule a time and was told that all contracts are done within 30 days and sometimes they will honor it for up to 90, but because it has been almost a year they will not honor the contract and install the hitch. Now I am going to have to pay almost $300 for a hitch. I will never buy from them again. Bad business practices. I was not aware that they had a time frame and I never received a call to schedule either.

This is my first review of Mass Motors. I have now purchased 3 vehicles from this dealership and my son-in-law has also purchased one. I have to say they really stand behind what they do. Sales staff Brett Rice. The sales managers, Rudy and Scott are solid guys They make it right.

Thank you to Brett and everyone from Mass Motors who helped get us into our beautiful Chrysler Pacifica. They were very friendly, helpful, and willing to do what it took to make a customer happy. We appreciate it!

Honestly I have never ever dealt with a dealership that's so willing to help this dealership is beyond 5 stars really really amazing people thank you mass motors for everything i truly appreciate you all if your looking to buy a car this is the number one place ❤ ...

Mass motor family is great. I had an awesome experience with and amazing salesman Brett Rice and Rudy who got me into the perfect car. They worked so hard to make sure I got the best deal and a very reliable car. They are thorough kind and extremely patient. I have sent many people there way and all have had the same experience.I will continue to recommend mass motors and Brett Rice as the best salesman. Thank you!!!!!

Mason at mass motors is SUPER SUPER HELPFUL!! great people they will work and get you a payment you can manage!! I got a super nice car for my Family!

We bought a 2014 Ford Flex a few weeks ago from Brett and Ricky. It took us three days of shopping using different cars listed on Facebook marketplace and craigslist. Ricky and Brett assisted us each day and kept trying to assist us in finding exactly what we would like for our needs. When we finally drove the Ford Flex we were in love with it. We still love it and it works perfect for our daughter to get in and out of as she is rather injured and all car rides are painful but she can get in and out by herself for the most part in this car. Thank you very much! Also, anything we noted that was not right was repaired or replaced by the company. We are very happy. We will come back if we ever need another car.

I want to give them at least 4 stars but... I cant. I love that I was able to trade in my vehicle for what I wanted and got an agreement on fixing things with the new vehicle. Mason and Ashton had amazing customer service the whole time I was there. They let me test drive as long as I wanted and where I wanted. I was even encouraged to go to a shop and get it looked over. However, that is the end of my praise. After I had the vehicle, it was almost impossible to get a hold of them to set an appointment to fix my vehicle. Even then I was given another number to call the service department and set one up there (that one is a whole other review in itself). Because it was so close to close I was rushed to sign all the papers without really reading. I wasn’t given a number to the company I am making payments to and I wasn’t really told anything about it all. It felt like a one nightstand. How they talk you up for a bit until you do the deed then, nothing. I felt ghosted and that I wasn’t met with the same amount of warmth as I first was.

Worked with Mr. Ricardo Vazquez, he was very helpful and well spoken on getting my wife and I into a new vehicle. He was easy to work with and process went very smoothly. Would highly recommend him for any vehicle purchases.

MASS MOTORS offered such excellent service for my car buying experience! I am so very happy I chose them. They not only got me into a much needed vehicle same day, but also helped facilitate the diagnostic and options I had regarding my previous vehicle. Thank you Kenn and Haden, so very much

I was looking to buy my first car and I was very apprehensive about the first time car buying process. Mason made me feel comfortable and it was easy to talk to him and trust the process. I am enjoining my car ! Thanks Mason ! Thanks Mass motors !

Bob and Paul are the best!!! Super easy to work with and got me into a car I was extremely happy for. Highly recommend!