Lee Johnson Mazda Ne 85th St, Kirkland

I just got my Silverado from Lee Johnson Mazda and I cannot express how grateful and thankful I am for this dealership. To be more specific, car salesman Mitch O. Mitch was the best person I have ever worked with at a dealership. When me and my wife pulled up on the kids today with the new truck, their smiles were priceless. Our Dodge Ram was stolen in December 2021. If you ever had your car stolen, you know the pain my family was going through. Today, we celebrate. Mitch was super helpful, kind, down to earth, easy to talk to, and the best thing was he kept giving me hope that we were going to leave with the truck we wanted, the price we wanted, the interest rate we needed, etc. I couldn't stop thanking him for helping us in this process. Mitch today, my family smiled because of people like you. Steaks on me Mitch. Awesome customer service, awesome dealership. Thank you Mitch, and thank you Lee Johnson Mazda of Kirkland!!!!

I was doing research on many potential cars to purchase and replace my Mercedes earlier this year (Jan / Feb) and ended up being lucky enough to meet Mitch O. Mitch immediately gained my rapport by sharing his experience and knowledge on cars in general; and having an innate ability to understand where I was coming from in terms of balancing needs / wants. I ended up purchasing a completely different vehicle elsewhere in the weeks following, but never forgot Mitch's good knowledge and helpfulness which ultimately did impact my happy decision. Fast forward to more recent last couple weeks, as my daughter's car was failing in reliability and becoming a money pit, I was again out looking for a good vehicle to replace hers. I reached out to Mitch after trying various car makes and models and ultimately, he was able to find an excellent pre-owned Mazda 3 hatchback and kept it ready for me test drive. Mitch maintained his easy going and helpful demeanor though all my questions and helped smooth out the process of purchasing. He informed his sales manager of my disposition and style and I am very happy to say it was an unexpected pleasure to do business with Lee Johnson Mazda!

Just walk-in and ask for Mitchell Orlik. This guy serves you in your best interest. He helped us to find the best car for which me and my husband both agreed to and were happy while signing the papers. Buying first car should be a great experience and it was best for us. Thanks to Mitchell Orlik for the fabulous experience.

I recently bought a 22 Mazda 3 and let me start off by saying the sales department is amazing! After buying my car I took it in to have a couple warranty things checked out and let me tell you the service is incredible. Jim the general manager, is super helpful and made everything as smooth as it could be. He made sure we were well taken care of and had great communication. Scott over in the service department is a super cool guy and had outstanding customer service along with the fact that he took great care of my vehicle. The mechanics in the service department went out of their way to send an update video of my car and how they fixed what was going on. I’m blown away and incredibly appreciative for such good service!!

I recently had to purchase two new vehicles from Nick Roche. We had a great experience both times. We only needed one new car initially, but when that brand new car was stolen and subsequently totaled, we needed to buy THE SAME CAR ALL OVER AGAIN. Ugh, it was pretty traumatic. Nick made the second purchase just as easy as the first, and kept in mind the expense that we had incurred losing the first car (financially and emotionally). I was very grateful for his experience and help during this time.

Got a Mazda CX-5 for lease over here. Worked with Mitchell and Tim for the deal. Never pushed me to get the car like other salesman in different dealerships. They were responsive with email and phone. Gave me all the details on how the lease was calculated for transparency. The process was easy, quick and they helped me with credit checks as well. I recommend going to the dealership and working with any of these gentleman.

I first came in when I was on the fence about keeping my current car versus trading it in for a new one. I worked with Nick Smith, and he was very helpful with some of the specs that I didn't know off the top of my head, and helped me put together a hypothetical deal so I could make an informed decision. I didn't feel pressured at all like I have in the past at other dealers, and although I decided against getting a new Mazda, I had a great experience and remember saying I would have no problem going back if I changed my mind in the future. Fast forward a couple of weeks, I had changed my mind, reached back out to Nick, and we were able to figure out what was inbound from the factory and still available to choose from, and got a car locked in. The whole process was smooth and easy, and I would definitely go back to Lee Johnson for my next car.

I became the owner of a new Mazda last Saturday. I`m very grateful to Mitchell Orlik for helping me choose a car. He explained all the things about different cars, about the purchase options like leas or finance. He is very polite and not intrusive. I recommend this dealership to everyone who wants to buy a new Mazda, as the whole team is very friendly and professional. Thank you so much!

These guys are awesome! I worked with Mitchell Orlik to buy my Mazda CX-5 and he was so kind, knowledgeable and professional. Leading up the appointment he kept me informed if the vehicle I was interested in was still there so I didn't waste a trip and was so enthusiastic for me! We then got shot over to Kenny in finance who I can speak just as highly of. Something important to me was to buy from people who were/felt honest and you definitely get that here. They were both so easy to talk to as well! The process was quick, efficient, I never felt pressured and we got a great deal! Thank you both.

Purchased my first brand new car at Lee Johnson Mazda of Kirkland. Mark LoPriore was the best to work with. As a first time buyer I was a little nervous, but Mark was very honest with me, communicated, made the process fast and easy, and not forgetting the jokes and stories that were told. I highly recommend going through him if you're in the market. Thank you Mark!!

Mitchell Orlik was great and did an amazing job helping me purchase a factory new car. I bought a brand new 2022 2.5 turbo Mazda 3. The wait time was not bad and always responded to my text messages. Absolutely would recommend using Mitchell when looking for a new vehicle.

I had a great experience working with Karl Paidayesh on my purchase of a used Kia. His quick and responsive communication allowed for a smooth car buying experience. I was traveling from over 100 miles away and Karl was very respectful of my time. The vehicle was already priced very well so this left little need for back and forth. Highly recommend Karl at Lee Johnson Mazda!

This the best Mazda dealership in town. Karl P was an absolute pleasure to work with. Through the whole process, Karl was extremely courteous and friendly. He made sure I had all the information I needed at all times. Definitely recommend Lee Johnson Mazda and working with Karl.

Just got my X-30 and love it, but most of all I loved my Lee Johnson experience. My sales Exec, Mark LoPriore, was outstanding. I’ve made the move from many years with BMW to Mazda and they have exceeded expectations by a long shot.

Excellent experiences with auto dealers are rare, but Lee Johnson Mazda exceeded my expectations. We traded in our leased CX-5 for a new CX-9 and they did a great job despite the shortages and shipping issues. Mitchell was a pleasure to work with.

Awesome experience. Deal was negotiated through email. Nothing changed when I went in to pickup the car. Easy, transparent, and quick. Best experience I've ever had purchasing a car. Ask for Tim!

Angelo has got to be the best car salesman out there. He is so accommodating and kind! Someone give this guy a raise, he deserves it. 10/10 would recommend. If I ever need a car, he’s the guy.

Bought a CX-5 and worked with Mitchell Orlik, he made the whole process an absolute breeze. I was new to living in the USA from Canada and he helped me get approved for credit as well as find the perfect car. If you're into cars you'll love working with Mitchell Orlik. Highly recommend!

Great service. Polite, courteous, yet a straight shooter: this was my impression of my salesperson Mark LoPriore at Lee Johnson Mazda in Kirkland. When my 3 year lease is over, I will make sure to go speak with him again. Rumen.

I had a wonderful experience purchasing my Mazda from Karl Paidayesh at Lee Johnson in Kirkland. I highly recommend asking for him if you are looking for a new car!

Bought my car from Karl Paidayesh, lovely service and couldn’t be happier with the vehicle we bought! Everyone there is very professional and a breath of fresh air compared to a lot of dealers in the area! Highly recommend!

I recently purchased A vehicle from Tim Johnson and had the absolute best experience. I’ve never had a horrible experience buying a car, but it’s certainly something I don’t enjoy and typically doesn’t feel great for most of the transaction. I’m not sure why this industry has such a bad reputation, but I’ve certainly experienced a lot of misconceptions or half truths being told along the way until we get to the paperwork and the truth comes out, and that never feels right to me. This was not the case with Tim, and Lee Johnson Mazda. Not only was he gracious and kind the entire time, he was so knowledgeable about every aspect of the car buying process, and made a real effort to get to know me as a person to be able to better serve me and put me in the correct vehicle for the long run. That alone was something I’d never experienced in this industry. Needless to say, I was able to purchase a car that had everything I had asked for, and even after I bought it, he took an additional 1-2 hours to educate me about the vehicle and the technology it provides. The next day, on my daughters 5th birthday, we picked up the car. When we walked in Tim had our keys in hand along with the sweetest birthday gift for my daughter- a rainbow unicorn stuffed animal and a box of cupcakes. I had already signed papers the night before, so this gesture was not something he had to do, but he did anyway. This entire experience was honest, thorough, and actually fun. Thanks so much to everyone at Mazda, and especially Tim.

I worked with Ben and Jimmy, his sales manager. Being that I worked in the car business prior for several years, I had certain expectations. They were great and I didn't feel pressured at all. This is my first Mazda purchase and never knew much about them at all. Been took the time for the full walk-around. I came in for a new cx-5 but very happy and maybe happier with a used one that had extremely low mileage and ended up signing for it on the day I came in just to look at it. It was one of the better deals as it was almost new with only 5k miles on it and one of the full loaded cx-5a. They're reasonable on price. I was upfront about my payment budget and Jimmy worked with me on it throughout. One of my better experience around the area as I had gone to 2 dealerships prior to look at other make and models.

Mazda makes good cars. But don't lease car here. I've leased a CX3 from 2017 for 3 years. Just returned it this on this month. When I returned it, they did some paper works and said that's it, all done. But quickly, I awarded I still need to pay the lease fee for next month, even I've overpaid one month. I emailed Lee Johnson Mazda then they said they are "Third Party" and can not do anything for me. I need to call Mazda Capital service by myself. What!!!?? They even did not tell me anything about this while I returned car. So Don't lease car from this THIRD PARTY dealer.

Called up Lee Johnson on a Saturday morning, and that afternoon I drove away in my new Mazda CX-5. Raleigh Anderson helped me out and was great to work with through the process. He was very knowledgeable and informative during our test drive and made sure to point out all the safety and technology features in the car. He was very professional when we worked together to make a deal. The process was very transparent and overall customer service was great. I definitely felt like Raleigh focused his attention and really cared about getting me a good deal. Great experience with Lee Johnson. I'm happy to do business with them

Just purchased a 2021 Mazda CX-5 from Lee Johnson Mazda. My experience with Salesman Nick Roche was absolutely outstanding. He was a straight shooter and didn't play the typical BS games. Lee Johnson get's a 5-star from me for Nick's professionalism and attention to detail. My experience with the rest of the dealership will be determined over time. Thanks, Nick!

Recently got my first car here with the help of Anthony Easley. Anthony is super easy-going and warm-hearted, always responding our emails and text messages promptly, and always willing to explain and answer our questions in patience. Also, I really like the suggestions that he gave us on tuning the car's audio system! The purchase experience is quick and smooth. Really appreciate Anthony's help!

Another Awesome Experience at Lee Johnson Mazda lead by Angelo and his team. I didn't purchase my first Mazda from them but because their service department was so outstanding with my original car, the decision to purchase my next Mazda from Lee Johnson was guaranteed. Angelo was quick to reach out to me by phone and email after I inquired and we were in and out of the dealership within a few hours! Thanks to everyone for the great experience once again!

I'm kind of shocked to be honest. I always get my oil changed here and they check everything like always, this time they said my cabin air filter was in need of replacement. He showed it to me and I agreed it needed replacing but he told me it was $75 to replace! He already had it out so it didn't matter if he put that one or a new one in and a new OEM filter is only $34.99. I totally don't understand a 115% mark up, that is just insane.

I worked with Ali and he did a great job making sure I knew everything I could have wanted to know about my new Miata. 10/10 no pressure sales experience and everything was laid out in full.

Had a very seamless buying process. Worked with Mitchell Orlik, who went the extra mile to ensure that I understood the whole process before diving into the purchase. Would highly recommend working with Lee John Mazda and specifically Mitch, who made the process super smooth.

So KBB gives you an instant offer trough them as official dealership and you go there to be told they cannot actually match that. Let me tell you something. Its not my problem how you run you business. If you buy wholesale or not. They make on a car $4k+ but cry like babies when you trade in your car

Just bought a Mazda3 hatch from Lee Johnson. Our salesman was Josh Wilson. He gave us a very good and first class experience. I'd highly recommend this dealership and ask for Josh!

Horrible experience. Went in for an oil change at the Service department, and found out the Skid Plate is missing. Cost $ 170 for the parts and labor which I don’t mind (you can find parts online for $60). After 2.5 hours of waiting, they told me they need to order it and come back again the next few days?? They could have told me right after the oil change instead of me waiting there for 2.5 hours. Quite annoying so I decided not to replace it and cancel the service. Charge me for restocking fee?? Ended up spending 3 hours and $125 just for the oil change:) Will try out Seattle Mazda or Walker’s Renton Mazda next time even though it’s further away. Edit: Service manager reach out to me, attentive and friendly. Will give it another try.

Happy with the service. Captain was very accommodating and made the transaction easy. Would have given 5 stars if the papers I needed to sign were done a little sooner. Had to wait a little longer than expected. Besides that, definitely would recommend Lee Johnson Mazda and Captain for your car needs he got me in a car quickly and was knowledgable about the features. Thank you!

I had the greatest experience at Lee Johnson Mazda. I was in desperate need of a vehicle. Angelo Ovena took the time to help me find a great vehicle. The professional courtesy that I received was spot on. I work professionally with people and their businesses everyday. Not only am I giving a 5 STAR rating for my experience. I will be so happy to let all of my business colleagues who need a car, to go and visit this dealership. I have never been so grateful for the wonderful experience. Thank you Angelo and your crew at Lee Johnson Mazda.

Bought my awesome new CX-30 Turbo from Mark LoPriore, and it was the smoothest, least stressful car buying experience I've ever had. Lee Johnson has a helpful, friendly team, and Mark made me feel at ease through the whole process.

My car is a Toyota Camry, not one of Lee Johnson's brands, but I am a devoted customer of theirs since they became the designated repair place for Saturn (my car at the time). I get in quickly, have a comfortable, safe place to wait, and get the treat of a car wash once the oil change is done. It's an excellent experience all-around.

Had a terrible experience at Lee Johnson Mazda. We were determined to buy a car and close the deal today but changed our mind after dealing with the Rep. As a sales rep their job is to sell the car to us, he just gave us the keys without even going over the car features or asking about our requirements. We took a test drive with a spoiled mood and obviously didn’t like the car that much. And the discussion about the price was a whole new story…his behavior was prejudiced with no sense of respect .. he rather seemed amused.. Won’t recommend at all !!

Gets it done. Friendly, efficient and communicative. Scott Trails helped me through my car issues from day 1 and I appreciate it so much!!!!

My experience with the Lee Johnson Mazda service department on 22-March was, in a word, perfect. I couldn’t have asked for better: everybody who helped me was courteous, prompt, and professional. The service department representative (Johnny) pointed out to me that the service bundle I had initially requested was not needed for my vehicle at this time, saving me a few hundred dollars. The service inspection video that was prepared for me was impressive. The fact that service loaner vehicles are available was a huge source of relief. And my vehicle was ready for pickup within 3.5 hours from the time I brought it in. All around, I was extremely satisfied and pleased with my service visit! Top Marks to Lee Johnson Mazda!

Nice dealership. I have contacted and visited more than 3 dealership before purchased my Mazda 3 pre-owned car. I am glad that I found Angelo as the salesman to help me out. He is very easy to talk to and has sense of humor. More importantly he has patience with all the questions you brought up to him,and has a good attitude in solving the issues coming up along process. Would like to come back if I am still choosing Mazda as my next car. Okay experience with the finance office. It was a little bit uncomfortable while they were convincing you to get the add-on. The very last guy who seems to be manager( could not remember name) is very nice in the way of recommending extra packages and service and still be friendly after I said no. Overall, good dealership to go to. They are professional in taking care of the cars and paying attention to details. For every test drive car,they will bring to you at the front door in advance if you mentioned while contacting them( small detail but very pleasant).

Had a great experience purchasing a new Mazda from Josh Wilson. I had not expected the process to be so painless and easy, based on past experiences at other dealerships. He was incredibly knowledgeable about all of the technical features of the car, and was articulate in his explanations of how they worked. He definitely goes the extra mile to make you feel comfortable. In addition, everyone else, from their finance officer to the other salespeople in the showroom were super friendly, helpful, and welcoming. Looking forward to continuing to do business here at this dealership.

10/10 for Angelo Ovena! It was my first time ever buying a car and he made the process super easy and smooth! Angelo is very kind, transparent, respectful, and genuine. Everyone at Lee Johnson is super helpful and nice - probably one of the best car dealership customer experience hands down. I would definitely recommend everyone to check them out when looking for a car! Customer service and deals are exceptional!

I worked with Mitchell, he did an amazing job guiding me and my husband through the car purchasing. He was one of the few Russian speaking employees that we found throughout many dealerships, he did an amazing job and very happy with our purchase on the new car

The dealer ran my credit check and said Mazda could give me a financing rate at x%, so I paid the deposit and waited for the car to be delivered. Once the car was delivered, however, I was told that Mazda wanted to increase the rate to (x+1)%. When I paid the deposit I didn't expect (and wasn't told by the dealer) that the rate could change afterwards, so hope the dealers can be more transparent to their customers. What was worse a manager (wish I had asked for his name) pulled my credit history again after I left the dealership without letting me know or getting my permission in advance, when I asked for an explanation he was very rude and unprofessional. Was very disappointed with my experience here.

The rudest dealer I have seen. Don’t waste your money here! After you pay the deposit, they will change the rate and pull your credit score multiple times without notifying you. They can even charge you more when the vehicle arrives. DONT WASTE YOUR MONEY HERE!

Excellent customer service. Always a pleasure to take our vehicles to Lee Johnson. We have 4 vehicles that we've purchased through Lee Johnson and have them all serviced by them. They always review what needs to be done, why it needs to be performed and always up front regarding the price. Brian Walter has been our main contact and we trust his judgement and refer folks to him and the dealership whenever possible. This dealership is most definitely a 5 star dealership.

We met Captain at Lee Johnson in Kirkland, WA. He took the time to help us understand what car options were available and what comes standard. Captain took the time to walk us through the process and helped us reach a very good price for our new CX-5. I've heard a lot of good things about Lee Johnson, but it was Captain who made the process understandable and easy.

I recently bought a Mazda3 at Lee Johnson (Mazda) and I am really happy with the car. The salesperson, Angelo, was very friendly and helpful. I told him how much I wanted to spend on a car and he was able to quickly identify that the Mazda3 Touring that I eventually bought was the perfect vehicle for me. I have friends and family in the area who have also had good experiences with Lee Johnson Mazda. For anyone who is on the first stages an automobile purchase, I recommend checking out Leejohnson.com and their over 700 vehicle inventory and go from there.

It was amazing experience buying my first car from here. Mitch made the process really easy, explained all the car features during test drive and was very quick with completing all the formalities to complete the purchase.

Update May 2021 - had a delightful, super fast car service at Lee Johnson this week with John Rodriguez. The scheduling was easy, wait time was less than 90 minutes, waiting area was hygienic (with social distancing in place) and welcoming. The best part was a video summary of all the key checks and statuses which they shared with me before handing over the car. Very informative and assuring to know that they took good care, as always. Update - recently, visited Lee Johnson again, Josh was very helpful, and assisted me with great care in selecting the right car for me. He is very knowledgeable and patiently answered all my questions. He was earnest, straightforward, and clearly understood what i was looking for. I'm very happy with my experience and highly recommend reaching out to Josh if you plan on getting your car with Lee Johnson. Just drove home with my new Car. What a delightful experience it has been with Lee Johnson. I like a thorough research before making a purchase decision, Markus Andrews is was highly knowledgeable, very friendly and has been extremely patient with all my questions. After visiting half a dozen car dealerships, I found Lee Johnson to be trustworthy, they made my experience delightul.

Our first service experience for our Kia Soul EV was very positive. We dropped the car off late on a Friday afternoon without an appointment and they were able to squeeze the repair into their schedule so that we were able to pick up the car before closing the next day. Very impressed and very much appreciated.

We bought our car here and the process was straight forward and very easy. Total time in and out was under two hours. Tim Johnson our sales rep took the time to correspond in a timely manner and was more than happy to take pictures of the car we were interested in and he took time to answer all questions before even coming down. The process for our trade in went very well, we were treated fairly and we were very happy with our purchase and the entire process. Truly was fast easy and we left happy.

Lee Johnson Auto Family has got to be one of these best dealers in our area, no doubt about it. As a first time new car buyer, I walked through their doors with mixed emotions due to shaky transactions my peers had experienced on their own. Lee Johnson & their people (Shout out Roman & Jonathan) put that all to rest. From my first test drive, all the way to holding the keys to my brand new car, I was in definitely kind and genuine hands. You can expect great deals, excellent service, and a plan that will take care of the car years after it's yours. Can't thank them enough for their outstanding work!

Just recently moved and chose this place as my new car servicing spot. Been twice so far and never disappointed! Great customer service and easy communication. They go above and beyond, even giving my poor car a bath :D they introduced a cool new video service for when they are assessing the inside of your car, but I do wish they showed more detail in the video. Work in progress, though!

I recently bought a Mazda CX 30 from this dealership and it was a great experience. My salesman Captain was very knowledgeable and helpful. He patiently explained all the details and paperwork and helped me find a great deal.

Thanks Lacey Clay!! I was looking for a truck and contacted Lacey Clay. She sent me several options within minutes. We met for a test drive and I found my truck. It was a pleasure doing business with Lacey at Lee Johnson. I highly recommend Lacey. Thanks again. 👍🏻

Purchased our new Mazda from Josh Wilson who was a pleasure to work with. He was super thorough throughout the entire process and an expert on our car, showing my husband and I how to configure everything to our liking. Even after the sale he followed up to ensure we were happy with our purchase and if we had any questions. He's very patient and responsive. Also the finance manager was great to work with too, and he was super efficient throughout the doc signing process. (can't remember the name). Thanks Josh and team!

Bought a 2021 Mazda CX-5 with the help of Anthony Easley. Anthony was extremely knowledgeable on all the nuances of the CX-5, moved us quickly thru the paperwork and has been supportive post sale. Ask for Anthony if you are heading to Lee Johnson to check out a car.

I recently bought a Mazda CX 30 from this dealership and it was a great experience. My salesman Captain was very knowledgeable and helpful. He patiently explained all the details and paperwork and helped me find a great deal.

Lacey is amazing at this location! She had the car ready for me to test drive when I got there and was so helpful. She made the process so easy and stress free! I couldn’t be happier in my new Mazda.

Are you looking for a fantastic car buying experience? Do you want to find great vehicles, great services, AND great value? Well then look no further than ANGELO OVENA here at LJ Mazda. He listens to what you need, makes great recommendations, works on your timing, and makes the car buying experience smoooth. For those reasons and more, I just purchased my 2nd car from Angelo and recommend you work with him for your next car purchase. Thanks for taking care of me, Angelo!

Couldn’t have had a better experience buying a new car. Ky was great to work with. He was informative and friendly. He wasn’t pushy and didn’t give me a bunch of cheesy salesman lines to convince me to buy something I didn’t want or need. Nick was also helpful and answered any questions I had. The whole team there was great to work with. At the end of the day, you have to ask the question, “Would I send a loved-one or friend to Lee Johnson Mazda to buy a vehicle?” The answer is an easy, yes!

Josh Wilson was super helpful. I reached out via text and he was so responsive and answered all of my questions. He was not pushy, very nice and very patience with us. We are very happy with the service that Josh and Lee Johnson Mazda provided. And most importantly, we LOVE our new Mazda CX-9 ♥️♥️♥️

I had such a positive car buying experience with Josh W. I recently totaled my 2015 Honda Civic, and had done quite a bit of research and came to the conclusion that a Mazda was the way to go (hated the CVT transmission in the civic). Their pricing is extremely competitive and i was pleased with the available warranty options and additional perks that came with purchasing a car at Lee Johnson. Josh was very patient and even encouraged me to test drive one of the cars I was looking at an additional time, which helped alleviate any stressing I was having about making the choice on the model I went with. I drove off in my 2017 Mazda3 hatchback feeling more informed and confident with my car decision than I ever have in previous car buying experiences. I highly recommend giving this place and Josh a shot!

I have been a Lee Johnson Mazda owner for 14 years. The Service team are knowledgeable, friendly, thorough and fast. I've never once had a bad experience, nor have I ever had a mechanical issue with any of my vehicles.

Great place to buy your new car. Everyone was very helpful. Roman Polyakov made every step easy all the way up until the purchase of my Mazda 3 and was straightforward with everything (which I preferred.) Definitely recommend him if you need any help with your next car. I will for sure be going back for 2nd and 3rd vehicles. A++

My 2003 Mazda 6 has 70716 original miles on it. This auto has been most dependable. I entrusted it's care to Lee Johnson Mazda when I arrived in Washington. I have found Lee Johnson Mazda to be honest, & dependable. I am completely satisfied with the service Lee Johnson Mazda gives.

I've used Lee Johnson Chevy service several times now with my vehicle under warranty. I also had them do a performance upgrade (CAI) and the team there is always very professional, and thorough. Attentive to what I wanted and clear on timeline.

I requested a test drive last minute (during the Covid period), and they were easily able to accommodate same day with Lacey. She was on-time, had the car ready, and gave a good route to get a good feel for the car. When I returned, she did a fantastic job of going through the features, specifications, asking about what I wanted with the car (mountain driving) and then followed up with successful experiences that she and her clients had with the vehicle (great AWD, etc). She was by no means overly pushy, which made the experience very enjoyable. I would highly recommend Lee Johnson, and especially Lacey, if you want an easy, comfortable, and knowledgeable car buying experience.

I recently purchased a vehicle from Lee Jonson, my salesmen were Captain and I had a really great experience with him, I'm new in this area, my English is not good but Captain helped me in all of my purchase and I really appreciate his help. I had a really bad experience in Toyota dealership and I was worry about buying a car from other dealerships but Captain with Lee Johnson change my mind. Needless to say, I was able to purchase a car that had everything I had asked for, and even after I bought it, he took an additional 1-2 hours to educate me about the vehicle and the technology it provides. This entire experience was honest, thorough, and actually fun. Thanks so much to everyone at Lee Johnson, and especially CAPTAIN.

Deciding to start our Labor Day shopping early, my husband and I decided to visit the dealership that I trusted with the service of my beloved Mazda that was recently totaled (not my fault-still sad about it!). As always, I experienced the most personable, caring, and professional service from Raleigh Anderson. I'm always impressed by the questions people ask to truly understand my needs and wants. He made me feel valued and heard. He didn't try to pressure me and most impressively he didn't dumb down the "car talk." He is newer to this dealership but still had the knowledge and expertise of a veteran Mazda salesperson. Although the cars sell themselves--seriously go test drive a Mazda, if I didn't get the service he provided I would have still shopped around. Thanks for being thoughtful and considerate, Raleigh! Go see him at Lee Johnson Mazda in Kirkland!

Bought my first car here. Anthony Lee was really helpful and made the process seamless!

Just purchased a 2020 Mazda3 from Josh Wilson. Great experience, the car was for my wife who has had back surgery and was needing time to make sure car was comfortable and fit other criteria. Josh was awesome to work with. A shout to James Goldman in finance dept...I was pushed for time and he was positive and fast even the detail guys rocked! The entire crew are awesome!

Great customer service provided by Anthony Easley. He was easily available for any query. Also he helped me in picking car according to my requirements.

I recently made a purchase with Lee Johnson Mazda. The dealership was super friendly and transparent throughout each steps. Lacey was able to respond to all my communications fast and being very helpful all the time. I would recommand anyone to at least give this dealer a try.

Just the other day we stopped during our lunch break to take a look at some used cars, which we've seen advertised online. Enough to say, we ended up buying a new one by end of that day 😊 Josh Wilson was very helpful, not pressuring or anything, and answering all our questions throughout. Great experience, pleasure to be doing business with people passionate about cars! Highly recommend checking them out if you're in search of your next car. This isn't our first Mazda, and we've been servicing our cars at this location for years. Shout out to Scott Trail, our service advisor, who's always helpful, and Bruce, who makes each shuttle ride after dropping the car off for service a pleasant experience 😊

Just leased my 5th vehicle from Lee Johnson Mazda and had another great experience. The staff that I have interacted with have always been very helpful and listen to my needs. Always a pleasure doing business with the team.

Mark LoPriore was fantastic to buy a car from, in fact this is our second vehicle we have worked with him on. He makes the process easy and actually kind of fun and painless. His follow up after the sale was great as well. Lee Johnson Mazda and Mark have my vote of confidence!

Originally I thought I got ripped off because of a friend's input, but I've changed my rating after a second opinion. These guys got my car fixed at (what I later found out) was a fair price, and recommended a solution for future rodent problems. No complaints after all! Update: Came to get my window fixed, and got quoted a price on the phone. Even though the quote was way below their actual price, they honored it when I left, complete with removing broken glass and washing the car. I am continually impressed at how honest these guys are.

I was recommended to Kia in Kirkland by a friend- best advice! From Alex Lee, who was a whiz getting all of my loan information, to Javier Cortez who kept me feeling comfortable during the car buying process- AMAZING! Everyone was extremely friendly and willing it help guide me through the car buying. I’ll definitely be back for future car needs.

Sales representative was very unprofessional and very pushy. Didn't want to explain the details but was pushing to just close the deal. Update 1: Their manager reached out to me and he was really professional. Updating rating from 1 to 3 stars considering that.

I recently purchased a Mazda C-X5: Lacey Clay was the sales person that worked with me. First let me say it's 5 plus stars for customer service, I have gotten thank you's from management, service and of course Lacey. I purchased my last car in 2004 so there is a lot to learn with my new one. Lacey has said please call with any operating question and I will be doing so. Thank you Lacey and everyone at Lee Johnson Mazda.

Was looking to get a Miata. Mitchell was my sales rep and got one located to the specs I requested. Kept me informed, texted me a photo of the vehicle as it arrived on the truck to their dealership. They processed the paperwork efficiently and did a great job prepping the vehicle. Folks all friendly and the process went great. Drive into work today was awesome!

Excellent buying experience. Our salesperson-Anthony Easley- was very knowledgeable about the car and features. He was extremely communicative as to where my car was in production and delivery. He even put a bow on the car and adjusted my Bose stereo and woofer. We liked him so much we bought two cars from him. Definitely recommend Anthony!

I went to LJ after a terrible experience at a different dealership and the experience here was the complete opposite. I knew that the car I was searching for was difficult to find and had insane markups. However, Angelo and the staff at LJ Mazda were amazing. He was professional and made sure I understood everything we were going over. Negotiating the price of the car was done in an incredibly transparent manner, they had no markup on the car, and was reasonably priced even given the pandemic's increase on car prices. The staff's superb attitudes, the way I was treated equally (as an adult), and reasonable prices earned my business. Angelo will make sure to treat you right and I'm certain that everyone else at this dealership will do the same.

Purchased my first brand new car from Lee Johnson Mazda dealership in Kirkland. Karl Paidayesh was very helpful and explained everything to me as a first time buyer! The process couldn't have been any smoother. Great service!

I have worked with Angelo twice in the last couple of years in looking for a new Mazda and he has been thoughtful, reliable, and transparent in our discussions. He's gone above and beyond to accommodate me and my schedule, and has proactively followed up consistently without making me feel pressured. He has also helped at least one friend purchase a car, and she had the same experience I did. I recommend Lee Johnson Mazda and as a big fan of Mazda, I encourage you to take one for a test drive, and ask for Angelo!

Mark Lapriore sold me my fantastic new Denali Duramax 3500hd. I came in knowing what I wanted, he was never pushy, he made the normally dreaded dealership experience pleasurable. We made jokes, told stories, he sold me a truck and that was that. I highly recommend him if you’re in the market. Thanks Mark!

Great place to buy a car. Went in to buy a used card but ended up buying a new Mazda3 instead. Great car, great people. We were attended by a sales associate named Mitchell. Great person, soft spoken, helped us put in every way possible including the financing, insurance and the overall documentation process.

Excellent experience purchasing my new vehicle from Mitchell and the rest of the team , felt at home and was taken great care of. Glad I was able to work with them !

I bought my Mazda CX-5 from Lee Johnson Mazda and had the pleasure of working with Mitchell. He was low-pressure, honest, and kept me updated on the status of my vehicle. Mitchell makes the car buying process easy, straightforward, and low-stress for his clients. I’d recommend you and everyone I know to come see him.

Just bought my dream Mazda3 from this dealership and Angelo was the one who helped me! He was very thorough and communicative throughout the whole process. He was honest, charming and kind. I would highly advise anyone to go through him for your next car purchase.

I am surprised by the service provided by Mitchell Orlik. Despite the given car shortage and the huge demands, he answered every question that I had with patience and I never saw him getting irritated even though I asked the same questions multiple times to confirm things. He has been very attentive, responsive and explained me all the details of the car. Would totally recommend the dealership and kudos to Mitchell for being a great salesman.

I just purchased a Mazda3 from this dealership and could not be happier with my purchase and the experience overall. Mark LoPriore was extremely helpful and made my experience so easy and stress-free. If you are in the market for a car, I highly recommend going to Lee Johnson Mazda and asking for Mark!

Went in for oil change. Asked for seat not to be adjusted, got in it when done and seat was moved all the way up and raised. With all the dials it is very hard to get seat back to how I had it. Also was supposed to have a complimentary wash and vacuum and car was not vacuumed at all. Frustrating experience for my first service.

I brought a car yesterday from Lee Johnson Mazda Kirkland and Karl Paidayesh attended me and he is such a great guy. He looked for the perfect vehicle for me, service is great. Next time you want to buy a car, ask for Karl.

I have purchased new Mazda CX-5 from this dealership(1 month waiting) On a positive side the dealership doesn’t add a mark up value on new cars. On a negative side they offered an appraisal for my old car on low side. The sales man refused giving us the quote in advance on our first visit, which impacted our negotiation on deal date. The KBB price was 14.500, I received 11K after negotiating and the car has been advertised for 20k with 2k discount = 18k Make sure you negotiate the price and quote them in advance. —- Upgraded to 3 stars - after call from the Lee Johnson owner and after uprisings my second car by Kyle.

Mitchell Orlick was my sales rep and purchasing my vehicle with him was the best experience I’ve had with a dealership. Highly recommend him if you’re thinking about getting a Mazda!

Salesman Karl Paidayesh was wonderful. We were buying a car for our daughter and he included the whole family in the purchase experience. Low pressure, easy to talk to. Highly recommend.

I went in recently looking for a car, and was greeted by Tim Johnson who is AWESOME! I HIGHLY recommend working with him at this dealership, he helped me get into the exact car I was looking to get into, facilitated a fast and convenient car buying process for me and exceeded my expectations of any dealership I've been to. Was a smooth and quick car buying experience with finance and management as well! Thanks to Tim and Lee Johnson team!

Went in to see about a 2015 Rav4. Test drove it. It was nice. I get there's high demand, but not being flexible with negotiation and letting customers walk out without the sale is gonna hurt business. I had money to put down TODAY and pre-approval for the rest of it. After a very brief conversation with Mitch, I could see the dollar signs in his eyes. As I was made aware while test driving that there was another person waiting for it. Perhaps they had a better offer from that person. Whats the point in asking if there is anything they could do if they won't negotiate? That's why I'm taking my business elsewhere today.

A tough time to be buying a new car but Lee Johnson and specifically Mitchell Orlik took great care of me. Answered all my questions, helped me find what I was looking for, and left me a very satisfied customer.

I have been coming here a long time and when my lease came up on my Mazda 6 I knew exactly where I was going again. I met Captain Broda and he made my experience easy, painless, and enjoyable. I am now in a CX-5 Signature and could not be happier. The team at Lee Johnson Mazda is always a pleasure to work with and their dedication to outstanding customer service has no equal. Thank you, Captain!

Mark LoPriore helped us with a car purchase. He was super friendly and helpful. He helped to answer all of our questions and we decided to buy a car here.

Purchased a car from LJM last week for my soon to be 16 YO son. Soon to be gone are the days of moonlighting as an Uber driver! Lacey, our saleswoman, was incredible. She was respectful, responsive and resourceful and got us the car we wanted. With a very busy week leading up to the Thanksgiving holiday, we literally purchased the car over text messaging and the internet - leading to the most pleasant car buying experience ever. Thank you Lacey and LJM.

We just purchased our 2nd car in 6 months from this Lee Johnson Mazda. Nick was great. He absolutely delivers on honesty, service, and knowledge. My wife and I would recommend anyone and everyone here if we could. Nick, thank you again and we couldn't be more excited.

Michael Hourigan made my new car happen. From the start of the experience (initiated via the Lee Johnson website), he listened to what I wanted, suggested what I might need, and never gave me the high-pressure sales experience. He made himself available to any questions I had and let the car-buying experience go at the pace I wanted. He was great to work with and would go to him again when I need another car. In fact, the rest of the team (Pete and James) at Lee Johnson really came together to create a deal that got me the car I wanted with the financing that I could work with. A really great car-buying experience overall and they'll be the first I go to in the future.

I have recently got my Mazda CX-5 GT and the buying experience is awesome with "Captain" from Lee Johnson's Mazda Kirkland. He patiently explains everything and very transparent. I would strongly recommend both "Captain" and Lee Johnson's Mazda Kirkland.

My experience has been quite positive in Lee Johnson Mazda. I was helped by Anthony Easley. He has been quite helpful for securing a car I like for me and processing the paperwork quickly and efficiently.

Captain Broda helped get me the car I needed and made the process so easy. Definitely happy that I dealt with Lee Johnson Mazda in Kirkland!

Mitchell hooked me up with one of the last cars they had in stock, almost exactly the model and trim I'd wanted, and got me out the door satisfied. Appreciated how honest and not-pushy he was -- no unnecessary add-ons or anything. The finance department was similarly honest and not-pushy. The whole experience was smooth and stress-free.

I wanted to start by saying that I am truly amazed by the professionalism by an associate named Mitchell. He made sure to take of us throughout the whole process, I felt like he truly cared about us and making sure he found the correct fit for our new car (used). I recommend asking for Mitchell if you want to be taken care of. I was also surprised with all the Covid measures being in place and making me feel safe. Thank for the amazing purchase process!

Great customer service! Anthony Easley helped me out so much in my search for a car. I came in not knowing what to expect and with only a vague idea of what I was looking for, and somehow Anthony was able to help me a car that hit all of my boxes. He also made the entire process very chill and comfortable, I never felt pressured to make a deal I didn’t want to. He explained a lot of the details/differences in a simple way, and the Lee Johnson dealership definitely made me feel like I was taken care of and getting a good deal. Would definitely recommend this dealership and Anthony specifically for your car search.

I bought a new Mazda 6 from Lee Johnson last week. My salesperson was Josh Wilson, who was the most patient and helpful guide on my 9-month journey to choose and buy my first car. Thank you Josh!

very fast and easy buying process. Helped me go over all the options on my brand new vehicle! I worked with a many different dealers but Lee Johnson seemed to be the most flexible with my time. Ask for Mitchell if you are looking for a fast and hassle free car buying experience

Great service department. Manager let me know I needed less maintenance done than I expected at my current miles. Additionally, I was to get my tires rotated but was told it was unnecessary after measurements were taking. My last visit they now share a video of the mechanic taking and explaining the inspection of your vehicle and the status of each area. I really appreciate their honesty and transparency. Highly recommended. UPDATE: I've lowered my rating after my most recent visit. There is now a 3% charge on CC transactions which is ridiculous. If there is a cap, I wasn't made aware of it. Considering that services normally cost hundreds of dollars, it's disappointing to be penalized for using a card to defer payments. Also, what happened to the complimentary car wash?

Had a good experience at the Mazda Service department. They had both an opening on the calendar with loaner available that wasn't 3 weeks out. So I said screw Renton Mazda and went here (both dealerships are equal distance from me.) After the appointment I decided to seriously check about trading my car in on a new Mazda. I'm a "Car Guy" I know new prices and trade in values (Black Book/Manheim Auction prices) I had already done a little research. I ended up getting the 20-something salesman that was following the "old school" sales rep games to a tee so he just wasted my time. Low ball on the trade offer. High ball on the new car price. I used a Car Buying service to get quotes on a brand new Mazda from 6 of the Puget Sound area dealers. Lee Johnson was the most expensive. This dealership can afford to go high on prices as the Kirkland area is one of the highest economic demographics. A fixer upper is a million bucks in Kirkland (at least West of the freeway.) People making good money in this area may know a lot about software engineering but very little about car values. In my opinion, this dealership takes advantage of that local demographic by being less flexible on pricing compared to other dealers (new and trade.) It's a world away from Puyallup in several aspects, no offense Puyallup. Between higher trade and lower new price I saved $2,800 buying from another dealer.

Horrible experience. From the time I walked in sales person was unprofessional and the very first thing he said is CX5 is not in stock because of chip issues but as we started speaking, suddenly he had more cars available and just wanted to close the deal. In the first 10 mins itself I was able to tell this is not the dealership I would for sure pick up my car from. He did not care to ask anything about me or my preferences but just pushed to purchase the car. I went ahead and booked a CX-5 with another dealership and got a much better deal and service.

Recently traded in my 2009 Mazda 3 for a 2021 cx5 and Tony made the experience as quick and painless as possible! I bought my first Mazda at Lee Johnson and felt totally comfortable returning for another purchase. The service department has always been honest with me and helpful. Tony was incredibly personable and took his time to answer all my questions. I didn’t feel pressured and am so happy in my new car! Thank you to Tony and the whole Lee Johnson team!

We bought a Grand Touring CX-9 from Lee Johnson Mazda and Captain, the salesperson, helped us all the way to the delivery. We enjoyed the whole process, and more importantly, it's a great car to drive. I'd definitely recommend the CX-9, the dealer, and Captain.

Went here to buyout my lease and had a great experience working with Mark LoPriore and the staff. They made the process very smooth and everyone was friendly and helpful.

Big shout out to Michael, Mark and Jonathan! This was my first time buying a car (SOLO!) from a dealership and I can only say... WOW! Not only is their customer service superior, they were also kind and patient. Michael could sense that I was nervous from the get-go and made sure that I was in phenomenal hands - even on his days off! I ended up trading in my old vehicle for a brand new car. (Side note, I test drove the car one day, talked about financials with Mark and Michael, left and came back the next day to complete my purchase.) Throughout this whole process, no one was pushy. I'm extremely happy with my car-buying experience and already recommended them to others. If you are looking for a stress-free, non-pushy car buying experience, Lee Johnson Mazda in Kirkland is the way to go!

This dealership has always done a great job with customer service. The quality of work has always been up to expectation and service times are always efficient. I grew up avoiding dealerships at all costs and always going to independent mechanics, but Lee Johnson has changed my perception of dealerships and I try to accomplish all work there before seeking outside services. Scott Trail is the best service advisor I have ever worked with. He does an excellent job creating an enjoyable customer experience and provides thorough explanations of services performed and recommended. I have minimal automotive skills, but always feel confident that I am properly taking care of my vehicle with Scott's help.

I got my own first car here. Angelo was super helpful and was easy to work with. He worked with our schedule, even though it meant that he had to stay later than he probably wanted to, and he didn't pressure me into any quick buys. Kirby also helped out a lot with finding me better auto insurance than I could find on my own. Thanks guys.

I just went in to buy a car today, and Marcus Andrews was very friendly and seemed eager to ensure that he was giving a great customer service experience, even though he seemed like he was being pulled in 5 different directions! I don't know if I'd have bought today if everyone hadn't been so helpful, flexible, and accommodating. I had to run back and forth from my house, to my landladys house, and back to the dealership in order to produce all the necessary documentation. It seemed like a fairly hectic day, but they all made sure to portray positive attitudes and it felt like they were happy to help. I'm very pleased with my purchase and will certainly recommend.

Very relaxing experience this weekend, Had been in contact with Anthony Eastley at Lee Johnson Mazda via E-Mail over the previous week and when I got there on Saturday, the car was ready and waiting, test drive went well, came back on Sunday and drove away in a new CX-5. Anthony was very helpful and everyone at the dealership was polite, friendly and professional.

Purchased our new Mazda from Josh Wilson who was a pleasure to work with. He was super thorough throughout the entire process and an expert on our car, showing my husband and I how to configure everything to our liking. Even after the sale he followed up to ensure we were happy with our purchase and if we had any questions. He's very patient and responsive. Also the finance manager was great to work with too, and he was super efficient throughout the doc signing process. (can't remember the name). Thanks Josh and team!

I bought a used Honda Fit about 3 months ago from Lee Johnson Mazda. I'm happy to report, everything with the vehicle is going great! When I was looking for a used car, Nick R. and his team were very professional and kind and not pushy at all. I described the features in a car that I was looking for and Nick showed me the perfect ride. He also worked diligently with his team to find a loan with a monthly payments I could afford. Hands down, best car shopping experience I have ever had. I have already recommended Lee Johnson Mazda to 2 friends. Thank you for the great experience!

We had a wonderful experience. Josh Wilson was our dealer. He was perfect for us. Kind, sensitive, knew how to teach me how to use the control center so that I understood, very business like yet not pushy. He knew I was just settling on a car so he asked what would be my ultimate car. I told him and he took me right over to what I described and that is what we bought. Thanks Josh!!!!! We are disappointed that the car wash is now only good for 1 year. We have appreciated in the past having the car wash perk for having bought the car there.

Josh helped me with my purchase, had a good experience with sales and finance team. Didnt over sell and treated me at the friendly level I'd expect from a customer oriented team. We'll see if anything else comes up throughout the duration of my ownership but so far so good.

in the past I've avoided dealerships for service due to combo of high prices with lack of added value, Since moving to Washington t in 2016 and finding Lee Johnson KIA, I've ONLY used Lee Johnson for service. Very professional staff, always friendly and customer centered, NEVER try to push the up-sell, dependable, on-time, easy to work with, amazing. Ask for Jim in KIA service, I also also the Lee JohnsonQuick Lube facility for oil changes, they rock.

My experience at Lee Johnson Kirkland was excellent. I worked with Angelo Ovena!!! to purchase Mazda CX30. He was wonderfully accommodating and I had a great experience working with him on this. He was knowledgeable and even shared great anecdotes about his first-hand experience with owning two of the models we were looking at. I would like to give 10/10 to Angelo for his assistance throughout the purchase. Thanks to Angelo and Lee Johnson.

We had an appointment at Car Pro’s in Renton to purchase our Kia Niro last Sunday. My husband went into their store on Friday, test drove the car, made all the arrangements. We believed I would be going in and signing the papers. When we arrived it seemed the sales person did not remember our appointment. The car was no longer available. He could not find another Niro for us to see. The price we were offered on our trade in suddenly was $4000 less. We called Lee Johnson and spoke with Zach. He had several cars for us to see. He arranged a great trade in value for our car and a much lower monthly price than Car Pro’s had offered. He treated us with respect, was direct and honest. Thank you!

Great service from the quick lube gentleman when I needed an oil change and a tire repair and the young lady inside who took care of my recall headlights! (Someone please tell the older salesman who sits in the middle service area desk to wear his mask correctly over his nose. Every time I’ve seen him he’s got it barely over the nose falling off or this time it was hanging on his upper lip under his nose. In October he made a point to tell me how much he hates that we have to wear masks—I get it they are a hassle, but it’s not about you, it’s about protecting other people...)

My wife and I bought two cars here and absolutely love the Lee Johnson Mazda for their honesty and transparency. After discussing our criteria we continue talking about what we need - not what the dealer has for sale. The help and support closing the deal was fantastic and required not much more on our end but patience. Negotiations are very fair and representatives are focused on meeting objectives of both sides, which boosts the fairness of the purchase process.

First off, I would like to say that this dealership had almost the exact car I wanted so I think that took a lot of pressure off of the whole experience since nobody felt like they needed to push someone to make a purchase. That being said, the staff at Lee Johnson Mazda was very human and gracious towards me and I am glad I got to buy a car from these people. Being a bit of a gear head myself, I got no red flags from Lacey as she was more than happy to allow me to do a comprehensive evaluation of the car from getting under and evaluating the subframe to smelling the engine oil. That is very important to me when making a major purchase like this and I wouldn't have settled for anything less. This was my fist car buying experience as a young adult. Lacey, Nick and Michael made me feel welcome and wanted as a customer and, more importantly, as an individual. We did get pushed extremely hard by the sales manager, John, to buy a warranty that was worth 30% of the car's worth but he was just doing his job and you don't become the boss by doing anything but. If we need a warranty of that magnitude for a four year old car with 60k miles, there is something seriously wrong. That being said, I have been driving the car for a week and have been nothing but happy with it. Thank you, Lacey!

Sean and Angelo were a great help to us. They explained everything really well and the process couldn't have been any smoother.

I was searching for a CPO CX-5, and found what I thought was the ideal vehicle, which had all the bells and whistles I wanted. Josh Wilson stepped up and was ready to help right away. Unfortunately my timing was such that by the day we were able to test drive the vehicle, the one that I had my heart set on was already gone. That was not a problem because I knew Lee Johnson Mazda had the inventory that would work. Josh got me into my CX-5 that was actually better than the one I had originally sought for around the same price. He was fantastic throughout my experience, and I give him my highest recommendation. Thank you, Josh! I am one satisfied customer.

We bought our car here and the process was straight forward and very easy. Total time in and out was under two hours. Tim Johnson our sales rep took the time to correspond in a timely manner and was more than happy to take pictures of the car we were interested in and he took time to answer all questions before even coming down. The process for our trade in went very well, we were treated fairly and we were very happy with our purchase and the entire process. Truly was fast easy and we left happy.

Our first service experience for our Kia Soul EV was very positive. We dropped the car off late on a Friday afternoon without an appointment and they were able to squeeze the repair into their schedule so that we were able to pick up the car before closing the next day. Very impressed and very much appreciated.

Had the worst ever experience at this dealership, the sales representative lacked a general sense of etiquette and respect for their customer. When the mess up caused by one of the sales rep was brought to the attention of the manager instead of taking the responsibility he was behaving arrogantly and rudely. Very unprofessional and ignorant sales team with absolutely no value of their customers time! Wouldn’t recommend dealing with Tony and Jimmy at all, their rudeness will make you feel unvalued and disrespected. I also some how felt the ignorance and attitude was also based on the fact that I am an Asian as the sales rep who engaged with me initially and clearly told me that he is getting back to me with numbers and inventory details went ahead and started entertaining other customer without even letting me know and left me unattended for a long time.(the other customer obviously was not Asian)

Just unbelievably the best!!!! My first time Back since Covid … Andddd I was a day too early ( I come 2 hrs travel to them for my service) … Scott & Johnny fit me in at 0800 & serviced my car & fixed the things I didnt expect!!!! I’m so thankful for their expertise & my cars runs so much better!! Thankyou!!!!

The Lee Johnson Team are high quality people with high quality standards of service! During such uncertain times, being able to trust service providers is like gold and these folks are 24k 👌 Thank you Jim for my most recent Kia auto service experience, you are a gem!

There is a reason I purchased a 2nd car at Lee Johnson after 14 years with my first one with them. The service department, specifically Scott Trail, has taken amazing care of my car. He remembers my name and even though they are extremely busy, he doesn't mind answering my questions. Purchase here and get your work done as well. You won't be sorry.

Josh Wilson is an outstanding salesperson. He is still in touch with me after purchasing the car ten days ago checking in and helping me to learn how to set up some of the more complicated features according to my specifications. He is very knowledgeable about the cars, and is very clear and straightforward. I came in an hour or so before closing and he stayed long after everyone else left the dealership to complete the sale and teach me how to use the features of the premium equipment package. He is approachable and patient. The car was priced well. Purchasing the car at Lee Johnson was a very pleasant experience, thanks in large part to Josh..

Horrible experience. I called before and booked an appointment with a sales person (Jeffrey) to test drive some mazda cars. But when I reached there, I was told that I talked with a Kia salesperson instead (he never told me that on the call even though I specifically mentioned mazda), and the owner had the audacity to say it was my fault because I didn't book an appointment, so they can't attend to me. Even the actual salesperson was right there, and he said it was partially my fault too. I didn't get any test drive, and I just left the store immediately. No one contacted me later to apologize for the mixup or reschedule. The owner was so quick to push all the blame from him to me. Strongly recommend against going here.

I was just looking for options among the different Mazda dealers in the area and yes! I was so lucky to find this place since they are all nice and so willing to help you to have the best experience. They made sure that I have the most possible benefits and truly demonstrated they have the best interest in order for me to have everything covered. The paperwork was so fast and smooth and my agent was excellent! Ask for Ky, he will be really friendly and help you through all the process even if you also have questions after you've already purchased your car. Definitely you will enjoy your experience of getting your new Mazda if you come here, I'm so happy and have no regrets.

I recently bought my first car from Lee Johnson Mazda. It was an overall great experience and my salesman Josh Wilson was enjoyable and easy to talk to. He was funny, witty and wasn't pressuring. The sale was fairly easy and I felt like I got the car for a fair price. Also getting the unlimited time and miles powetrain warranty that is included in a new car purchase at Lee Johnson is an extra plus.

My vehicle displayed it was time for a service, although due to COVID I had not been traveling. I took in the vehicle to have them shut off the warning, which daily displayed that I needed service. I also asked them to update the navigation chip as navigation was not accurate at times. They did both tasks in a timely manner, at no charge. I also, while waiting for my vehicle to be serviced, talked to the Finance Department about questions I had about my service and maintenance contract limitations. Everything went smoothly and everyone was knowledgeable and considerate. I bought the vehicle in July and have had nothing but positive interactions with Lee Johnson Mazda, Kirkland.

Honestly the best i have been treated at a dealership. Angelo was professional and helpful. The process was smooth and the whole time i was there i was treated with respect. When looking for a new vehicle you want it to be a good experience. You will find that with Lee johnson mazda. Seriously thank you guys for helping me find a vehicle i will cherish and enjoy for years to come.

I had a good experience buying a new Mazda CX-5 here. I worked with Lacey who was very helpful and not pushy at all. I appreciated how transparent she was and how she listened to what I actually was looking for. Would recommend buying a car from here!

Just recently moved and chose this place as my new car servicing spot. Been twice so far and never disappointed! Great customer service and easy communication. They go above and beyond, even giving my poor car a bath :D they introduced a cool new video service for when they are assessing the inside of your car, but I do wish they showed more detail in the video. Work in progress, though!

Had the worst ever experience at this dealership, the sales representative lacked a general sense of etiquette and respect for their customer. When the mess up caused by one of the sales rep was brought to the attention of the manager instead of taking the responsibility he was behaving arrogantly and rudely. Very unprofessional and ignorant sales team with absolutely no value of their customers time! Wouldn’t recommend dealing with Tony and Jimmy at all, their rudeness will make you feel unvalued and disrespected. I also some how felt the ignorance and attitude was also based on the fact that I am an Asian as the sales rep who engaged with me initially and clearly told me that he is getting back to me with numbers and inventory details went ahead and started entertaining other customer without even letting me know and left me unattended for a long time.(the other customer obviously was not Asian)

I purchased a new Mazda CX-5 about a week ago with Mark LoPriore. After going to 2 other unfriendly dealerships , I reached out to Lee Johnson and Mark helped made my purchase easy, upfront, and quick. Everyone at Lee Johnson made my boyfriend and I feel welcome and I am loving my car! Highly recommend!

I brought a Mazda 3 (my second Mazda, really love Mazda cars) from Lee Johnson with the help of Captain and Nick. Absolutely incredible experience. Captain is a really fun salesman and he is focusing on customer. He was talking about what we want to hear with some highlights we may not know. (We had some bad experience with other dealership that the salesman only talk about how good the car is and ask us to buy it today.) Lee Johnson is also a good dealership without a lot of traps which we may find from other dealerships (e.g. expansive required accessories). The buying process was also smooth and fast. It took 3.5 hours from the time we entered the dealership to the time we drove our new car to home. Highly recommend Lee Johnson. I also did a couple of times car maintenance with Lee Johnson service. I also recommend it. Less than one hour walk-in maintenance in non rush time.

Though the sales team is genuine and nice to work with, I can’t say I have had similar experience with their service department. The review is not based on just a single incident but the general lack of etiquette and respect for a customer. The most recent experience validates this where the representative did not show any intent to clear a service scheduling confusion, neither did he apologize for his behavior when the issue was resolved (from their mistake). They desperately need to improve on their general soft skills and demeanor toward their customers. Hope this review is read by their concerned authority to enhance customer experience.

I had a great experience purchasing my car from LJ Mazda. Josh was extremely helpful and attentive, but never made me feel pressured. He even stayed well past his regular shift to help me make a decision on which car to buy and then show me how to use all the features on my new car. I was equally impressed by Johnny in finance. Everyone I encountered at LJ was wonderful to work with. I will definitely be recommending them to friends and family!

Go in and ask for Josh Wilson, he made the car buying experience very pleasant and was willing to work with me every step of the way. Update: 2 years later and still great experience. Had a small warranty related issue but the dealership has been supportive and positive. I'm thoroughly impressed and will be coming back for years to come.

We were so satisfied and so happy with this company, they did their best for us. I want to thank Mitchel for helping us and being so nice, he was one of the reasons to deal with Mazda and get the car.

This is a Great place to shop for new car! Friendly people, good service, and willingness to work with you to meet your needs. I purchased (Mazda 6) for my son in 2017 and a (Mazda 3 hatchback) just last months (2018) for my daughter. I purchased both cars from Angelo Ovena, who has deep technical knowledge of cars and super helpful throughout decision making process. My experience with Lee Johnson has been great and I highly recommend them! I especially liked Angelo's low pressure, friendly, sincerity, availability, and patience in working with me. Thanks Angelo!

I had a great experience with Josh Wilson when I contacted Lee Johnson Mazda about a car I saw online. It was newly on the market and had no pictures up yet. He went and took some pics and emailed them to me. The car was exactly what I've been looking for and he helped us navigate the car buying process in a very professional manner. I love my new (used) Mazda 3!!

Awesome experience! Went for a test drive and loved it! Ask for Angelo he is amazing - listen to our needs and made it work for us ! The actual wait time on the financing was great! All the guys are very friendly and super knowledgeable. Would 100% recommend!

Michael hourigan was great. Kind upfront funny and helpful. He let us test drive lots of different cars so that we could find exactly what we liked and what features were really important to us. He was conscious of our price range and fought for the best price and payment options that fit our budget. They make the entire process of buying a car easy. I even left my purse in one of the cars we test drove and he kept it safe for me to pick up the next day. Hopefully we won't have to buy a new car anytime soon, but I recommend others to look here, ask for Michael, and I definitely will be back for my lifetime free car washes! Thanks again!!

I purchased a vehicle on 1/29/21 and it was one of the best experiences I’ve had. Roman Polyakov and Braulio Arias made this straight forward and easy. Every detail was explained and I walked away feeling positive about my purchase. Their knowledge showed when they answered all of my questions without hesitation making sure I was comfortable throughout the process. I implore you to give them a call when looking for your next vehicle, I’m glad I went the LJ Way!

In 2014 I bought a brand new Mazda 3 HB. This was my first time buying a car, after agreeing on a price (20k). A representative misled me into buying an extended guarantee (that did not cover what he was implying) and a gap insurance that given the amount of down payment I put was totally useless after the first two months. They also told me that if I had my car serviced in the agency they would buy it from me whenever I was ready to upgrade or if I had to move. So I did, and I tried a different agent this time, early this year they tried to offer me 3k for my car with a straight face, then when I read the Blue book spreadsheet they were referring to I realized their math was off. They claimed it was a mistake and up the offer to 5k. I ended up selling my car to another agency for 7.5k. If you’re a first buyer or a first seller. Don’t come here. They’ll take advantage of whoever they can.