Lee Johnson Chevrolet Ne 85th St, Kirkland

We had such a great experience with Lee Johnson of Kirkland.! Mitch is highly recommended when making a purchase. He made the process smooth and easy. We submitted for info online and he called within minutes. He saved us a lot of time with helping us over the phone being that we live an hr away. Overall we closed and took home our beautiful 2020 Silverado. He made the long drive definitely worth our time. Thanks Mitch you & the team are the best! We’ll definitely be back.!

Overall a very positive experience. Everyone was super friendly and clearly there to help me and one another. I was very impressed by the team approach. I enjoyed working with Ben Peacock and Benjamin. I purchased my vehicle coming out of a lease. This is the third vehicle that Lee Johnson has helped me with over the last eight years and this was by far my best experience.

To do Business with the Lee Johnson Auto Family is a Honor. When you do Business with them by Buying a Vehicle or going to the Parts and Service you can be assured you are giving back to the surrounding Community's. They have been around senses 1933 with the same Family. Almost unheard of in this time in age. You can tell when you go in the word Family in there name means something. I would recommend them to all my friends and Family. We have been part of the family as customers for over 20yrs. Thank you again to the Johnson Family for yet another Great Experience.

Jeff Kenyon, service manager at Lee Johnson Chevrolet provided me with excellent customer service for my 2006 Chevy HHR. I will continue to go to Lee Johnson Chevy because of him. He listened to my concerns and made sure everything was repaired properly. I cannot thank him enough!

Cole Landes was amazing to work with! He went the extra mile to help us and get us into our new Chevy Bolt EUV. Can't thank him enough for all he did!! In fact, every person we came into contact with at Lee Johnson was friendly, kind and super helpful. Love this dealership!!

much higher price, never listen and smile rude service representative(guess on his mind, the only happy thing in this world is tricking customers into paying the bill), never-known done or not spring promotion inspection such as air condition, no 10% discount applied, more than 10% extra charged compared to estimate cost( i am not talking about tax, i am talking about your charge) . no free car wash. worst experience.

Had a super smooth experience selling my Ford Fusion vehicle to Lee Johnson Chevrolet with Megan and Perry. Was in and out fairly quickly, and both were very friendly and made it a breeze, thanks again!

From the moment I called the dealership and spoke to Dan, to the moment I drove out of the lot, I felt respected, appreciated and felt welcome. Dan and the others were informative of the vehicle I purchased and made sure all my questions were answered! Dan was very approachable and great to talk with while getting the papers ready! I highly recommend to ask for Dan, when looking or have any questions on any car there! He put me in the car of my dreams and made sure I was comfortable with everything before I left without pressure! It was worth the drive from Olympia to Kirkland and would definitely make that drive again anytime because there I felt like family!

Used the service department at Lee Johnson to troubleshoot a faulty seat belt alert and they were reasonable in getting us in and cost for troubleshoot. Determined cause but i chose to fix myself. Overall the service was good and respectful.

The sales team was friendly and they provide you with different alternatives that fit your budget. Carson Bowles took the time to explain us all the details about the car and made sure we understood everything. So I want to thank Carson and Gursh for making this process enjoyable and easy. Highly recommended! *Picture courtesy of Lee Johnson Chevrolet*

Highly recommend this place for your new car, used car or DREAM car. Even though i am sure that there are others that can get the job done, i had the pleasure of being serviced by Kathy and Lacey who are extremely knowledgable, caring, funny and helpful throughout the whole process. Thank you to both ladies and Lee Johnson for making my dream come true! Julian Willis

I had another wonderful experience with Lee Johnson Chevrolet. Not only I got the best trade in price, but also, Lucian and Brian worked with patience and professionalism to unblock any problem and make this transaction possible. I am a (very) happy new owner of a Suburban (even a larger trim than planned! ), and will absolutely recommend Lee Johnson to other potential customers. Thank you!

I had been shopping for a new truck for a few weeks and I was almost to the point where I was going to give up out of frustration. Due to the pandemic supply chain issues I found that many dealers were taking advantage of this and asking/demanding ridiculous amounts over MSRP. I was close to overpaying for a new truck at a nearby dealer due to sales pressure and me being worn down by the process. Before I signed the final agreement I did one last search and came across Lee Johnson Chevrolet and they were asking a fair and reasonable price for their vehicles. At that point I walked out in the middle of a deal at the nearby dealer (all of the sudden they could now sell at MSRP...) but I was already on my way. My sales associate was fantastic! no pressure, friendly and super easy to deal with. In fact the entire process stress free and everyone I encountered at the dealer during my transaction was friendly and accommodating. Due to the current economic climate there are dealers who will seize this opportunity to rake people over the coals, but Lee Johnson proved to me there are still car dealers out there who are still part of our community and value its neighbors as real people. It was clear to me that their intent was to be fair, honest and respectful. To me this is how you earn repeat business rather than make a quick buck. If I weren't moving I would definitely buy my next 10 cars from them and I would confidently recommend that others give them a look.

Best car purchase experience I have ever had!! We did all our paperwork and negotiation online/over the phone before we even went to the dealership, so once we got there, signed the final paperwork and we were in and out within 30 minutes. 15/10 recommend Gursh and Lee Johnson Chevrolet, well worth the 3hr drive to the dealership!!

I can’t believe how great a dealership can be. I have purchased several cars in my life and this was hands down the best experience. Kathy Cope is an exceptional salesperson that is very kind, transparent, knowledgeable, and patient. We had our 4 year old with us and she was very accommodating. Kathy was prompt to help us with what we were looking for and you should definitely seek her if you are looking for a no-stress and no-bull salesperson. Jack Miller is an extraordinary finance manager that took the time to clearly explain and process our paperwork. His friendly and professional attitude helped us transfer over our trade-in and expeditiously get us back to our lives. The teamwork and professionalism of this team we interacted with actually treated us like real people. I would highly recommend bringing your business to this family oriented organization.

I had extensive work done. Oil change, new shocks front & rear, new front wheel hubs. A pretty expensive package. I also needed a new rear door handle. The quote for the plastic door handle and labor was $500. The price for a genuine GM door handle on eBay is about $34. I declined to have the door replaced at Lee Johnson. It leaves me wondering how badly I was overcharged on the work I did have done.

They not do any discount it’s mean they not work around buyers! I am not recommend this place at all. When you seller you have to work with new buyers and give them discount so people want coming back or recommend their friends!

I brought in my Volt for a charging problem and was told to bring in the charger too, which made sense. Overall great job. The charge port was bad but was replaced under warranty and I had a lot of other maintenance services done at the same time. My only complaint was that the charger was not in the car when I came to pick it up and one of the technicians brought me a charger that was clearly not correct. They located my charger and now the car works great.

Braulio and the team at Kia were great at helping me get a car for my daughter to take back to school. They were helpful and efficient, and very responsive to what we needed. They also made sure we were well taken care of and were happy with our purchase. Lee Johnson is a great supporter of the local community and I am glad to be able to make vehicle purchases there. The great people there are a bonus!!

I called from out of town. Kathy picked up my call and responded quickly. I told her if this car has the options I need. I will come up and get it. She was great in getting the information to me very quickly. She is very good on knowledge and options. When we arrived at the dealership. Kathy greeted us. We test drove the car and went in to do the paper work. We got in and out very quickly. Great team work. Thanks again. Craig & Tammy.

Ivan was so nice and helpful. We bought our car from a different dealership in the area...and the only reason why was price. We started using the services deportation that dealership as well and was not happy. We came to Lee Johnson and had a way better experience. Your employees seem to care about their job and their customers. Very professional and nice. Waiting area was big and clean. Saw an employee going around sanitizing all areas multiple times which I appreciate. We have 6 free oil changes at the other dealership but will most likely let those go to waste as we would much rather go to Lee Johnson

I recently purchased a 2019 Chevy Tahoe from Lee Johnson Chevrolet in Kirkland, WA. A car buying experience can be a stressful and intimidating process, but the team at Lee Johnson made it easy and clearly outlined the overall cost of the vehicle while making me feel comfortable that the entire deal was fair for all parties. I want to give a special recommendation to Sam Faidley. Sam is the salesperson who worked with me on the purchase and he went above and beyond to make the process run smoothly from beginning to end. Sam is a quintessential sales professional who puts the customer first and demonstrates pride in the products that he sells. Sam spent the entire day with me from morning to early evening to make sure I had the car I wanted and left a satisfied customer. I would send my family and friends to purchase vehicles from Sam Faidley and the Lee Johnson family. Thanks

I brought an older Chevrolet Cobalt in to be worked on. The service department did an amazing job with it. Electrical problems are really a nightmare to hunt down but Lee Johnson's service department managed to and got my car back to me quickly. Thanks a million!

Kathy was fantastic, she was confident and poised, empathetic about my recent truck accident that brought me here in the first place. I filled out an online questionnaire and was contacted immediately. She found me my dream truck in minutes. The GSM was fantastic and professional. The finance manager was incredibly knowledgeable and efficient while being friendly and very pleasant. I have had nothing but awful car buying experiences in the past. There are closer dealerships to my home but I would only choose Lee Johnson for my next purchases. I will recommend them to anyone that asks. I felt the family vibe from the sales folks to the parts department and back to the service folks that quickly prepped the vehicle with the extras I asked fir before I was even done with the sale. I got a fair price and was treated with dignity and respect. A refreshing experience through and through! A+

I just happened to be in the area and thought I’d make an appointment for an oil change, I was able to come down and get my service done along with a complimentary wash and vacuum which I didn’t even ask for. I’ve been having a hard time tying to find a good Chevy service location I can regularly go to for my tuck services and needs, but I’ll have to say Lee Johnson has made it to the top of my list so far. they have a pretty descent waiting space to wait in while your vehicle gets serviced compared to most other places I’ve been so far. I live down in puyallup, If I didn’t live so far I’d come back on a regular basis. But I’ll definitely come back if I’m in the area! 👍🏼

I had to bring in my SUV for a factory recall and decided to have some other services done at the same time. The service advisor addressed all my concerns and I was able to get taken care of with a loaner car as well. That made the experience much easier, due to I live out of area.

Took my 2017 Chevy Colorado in to have the AC Charged after a repair done at another shop had to evacuate the system but was not able to charge it due to lack of equipment for the 1234YF refrigerant. I got several quotes for this service and Lee Johnson was the most competitive. After I left with a loaner (awesome in 2021 COVID Times), I got a call from the service advisor Michael informed me that the quote was wrong (and about $250 low) due to the excessive cost of the 1234YF refrigerant. However, we were able to agree on a price close to the original estimate as I selected them based on their quote for this specific refrigerant. The service was provided in a timely manner and the AC now functions as it should. Thanks Michael and Lee Johnson Chevy for sticking to your quote! You will be my new go-to place for dealer service.

I just bought my Toyota from Lee Johnson, and working with Kathy Cope was a great experience! They worked with me on my budget, and I felt absolute no pressure at all which was extremely nice knowing I could walk away without being chased down. Great experience!

My experience right from getting the car to all the services till now has been amazing! I was hoping for a great car and decent after sales service... but both of them have exceeded my expectations and I am really happy to own a Chevy from Lee Johnson. Kyle has been a fantastic advisor all through and thus I never had to go anywhere else for service. Thanks!

I appreciate the thoughtfulness of everyone when servicing my truck. I trust Lee Johnson to give me all the options and prioritize the work as needed. Special thanks to Michael for helping me navigate a couple quirky issues.

Lee Johnson was so responsive and willing to help us with the issue we had regarding our 2021 Silverado. They were very willing and creative problem solvers.

Bought a car from them last week. We had originally planned on meeting with Kathy but when we arrived she was juggling other customers and but took the time to introduced us to Carson. I would say he was one of the most down to earth car salesmen I've ever met. Did not push us to buy things we were not interested in and just presented us with the facts and the options and when we gave a response he listened and moved on. We have now bough 2 vehicles from Lee Johnson chevy and both ti.es had a great experience.

Oil change and wash. Drove up with no appointment to the service area, no waiting, they new me by name just from entering my plate # quick and professional. Highly recommend Lee Johnson Chevrolet 👍as a matter of fact i already have. Twice since my visit.

They purchased my car and helped me out with my timeand same day check needs.

25 miles out of the shop the 2012 chev Cruze was a roadside emergency. Right front caliper bracket nut gone, second loose. Grating noise, car brake locked up, can’t go forward. $60 tow to local garage. New bolts. Fixed.

Last year I bought a 2018 Cadillac from Lee Johnson. I worked with Sam F, he was positive and friendly, not like a typical car salesman. When you buy a car (especially if its an used-car), trust is important and he did not let us down. Even after a year, we went to the dealership to ask if something is wrong with the car, he approached us just like we were going to buy a new car, he was helpful. I recommend him if you are interested in a car at this dealership. PS: I got free car wash for a year which was nice.

Im so grateful! I had a flat tire and was stuck on the side if the road and Vasilakis pulled over and changed my tire for me! What a blessing he was this holiday season! :)

Lee Johnson Mazda is a top notch organization. I really appreciate how they treat their customers. I recently had my car serviced and the technicians did an excellent job of finding the problem and fixing it immediately. It turned out to be significantly less expensive than I was anticipating. Highly recommend this dealership.

I had been struggling with my lease 😩 which I initially got it through Chevrolet of Bellevue and they couldn't help me instead they very very unprofessional and lack of knowledge. But when I reached out to Lee JOHNSON in Kirkland on 85th they did a great job helping with the overall Hassel and stress I was going through. NICK Smith was handling my case and looked into closely whats going on. The best thing about Nick is he listens to the customer completely without interrupting them and suggest best deals and he did not force or put me on spot to something that i don't want to get in. Nick has been great help and he is very knowledgeable about what he does and very very professional. He consistently followed up with me to ensure I am helped and satisfied with what I was buying. He technically saved me a lot of money which I would have ended up paying if I chosed chevrolet of Bellevue. I strongly recommend people to stop by at Lee Johnson Kirkland if you are looking for your future car with best deals and experience highly professional staff.

A place recommended by a friend. Our car had developed an issue. We pre-arranged our budget and loan through our CU. We arrived at the dealer with a few particulars in mind. Kathy Cope greeted us, she was very friendly and knowledgeable about the products available and made some good recommendations based upon our criteria. We test drove several rigs, the wife picked which one she wanted (and has been loving it since), and we started the purchase process. Kathy had us working with Marcus, and eventually the paperwork was processed by Jack. All the above were very friendly, knew their portion of the process extremely well, and we ended up buying the car the wife wanted. We are looking forward to our future relationship with this dealer, they seem to have it together.

I always get excellent service at Lee Johnson Mazda. I just purchased my third vehicle from them. They gave me a fair price for my trade-in and the sales person and finance manager worked to make the whole process quick and painless.

TL;DR; As a first-time vehicle buyer I'm satisfied with my purchase, there is a bitter after-taste though. Summary: - felt very uncomfortable and anxious about all the pilling services and expenses presented to me at the time of purchase and demanding my on-spot decision, prices going up to ~10% of car value - the car I was sold was not the car I was interested in originally, there were differences in the equipped accessories identified by me post-transaction, concealed by salesperson - COVID related: whole time Asis, the financial advisor, had his mask covering mouth only, nose fully exposed, I was not offered to use hand-sanitizer and they do not take temperature of people coming inside Rating: -1 star for the overall mishaps -1 star for interaction with Asis and lack of COVID precautions I purchased a new 2020 Chevy Bolt EV from this dealership. I called on Saturday and talked with Sam. I went in on Sunday to do a test drive. Kathy was very nice, went over the important features of the car and I drove around. Upon my return Sam took over and walked me through the process of buying the car. He mentioned all extra fees added on top of the MSRP, like licensing fee, documents fee, sales tax. He also mentioned a service called Security Guard, which is one of the dealership services to prevent auto-theft. He told me the car I wanted (trim/color) is "in transit". There was a similar car in their sister dealership which he could get, with a difference in extra accessories (no all-weather floor mats, had tire repair kit instead). We established that he can get the car and get floor mats installed with me covering the price. On Monday I found out that the car he offered did not have the black Chevrolet emblems, which I wanted, so I asked to add them and got an updated quote. On Tuesday Sam said the car has the emblems, so I don't have to pay for that. We sat down to finalize the deal. This is where it became very uncomfortable and anxiety started to kick in. We filled out initial paperwork, scanned documents etc. Then, Sam asked me "how the car should be cleaned". This is the first service the dealership tried to sell me, a "premium cleaning and sealant service", priced at $495. I was surprised by this, as I thought we covered all the extra costs on Sunday already. I decided to opt-out of it. Then I met Asis, the financial advisor, to finalize the payment and register the vehicle. Asis insisted that I should do a loan through the dealership instead of buying-to-own and he collected a credit check form information. I repeatedly said I'm not interested. He moved on to sell me an extended warranty packet. Multiple times he mentioned that this is a decision I must make right now. The price for this was significant (~10% of car price) and I wasn't ready to make a decision on-spot for that, so my anxiety was growing bigger and I started having second thoughts. This is the type of service that I could consider using, but would feel more comfortable being able to think about it before making a decision. Asis tried to sell me other similar services (key fob replacement, windshield insurance etc). At this point I've spent about 2 hours at the dealer and have not finalized the purchase yet. After saying no multiple times to Asis, we agreed that I can get those services later. I was given a "it’s not that you can’t afford it" line from Asis, based on my annual income from the credit check form, which felt really inappropriate. We moved on to payment and spent another 30 minutes finalizing this. At this point I was very exhausted, back with Sam. Got the keys and all required documents. Inspecting the car I noticed the tire pressure was wrong, Sam said he can fix it right now. I sat in, Sam said bye and left. I drove back home. At home I realized the pressure has not been fixed and there is no tire repair kit (car had emblems, but not the kit). I also found a typo in my address in documents. After spending over 3 hours at the dealer I was so tired that I missed my language class. On Wednesday I went again to fix both issues.

If you are looking for a car, I want to share the amazing experience we had with Duane Schut, at the Kirkland location. Duane was amazing throughout the car shopping experince. Responsive, detail oriented and no hard sell. He provided very helpful information quickly. We had a lot of questions and he was patient and kind. Please talk with Duane before purchasing elsewhere. You won't be disappointed.

This was my first time getting service from Lee Johnson since I bought my car there. Things couldn't have gone any better! All the gentlemen were pleasant and cheerful and greeted me with smiles when I got there. They kept in communication w/me about my car and the progress and I just can't say enough good things about them or their service! Definitely the highlight of my day!

Working with Ivan (in service) could not have been a more pleasant experience. He helped us work through a warranty issue that took multiple attempts to fix/complete. All along the way Ivan was extremely helpful, friendly, patient, and knowledgeable - we truly could not have asked for a better experience. Thank you!

A fews months ago I contacted this dealership online about the availability of a used vehicle. They contacted me multiple times (calls and emails) after I told them I wasn't ready to come look at the vehicle. Now months later, I recieved a call from their employee Anthony stating that I had come in over the weekend and needed to discuss the car I was looking to purchase. I immediately called back to find out what was going on because I was certainly NOT there trying to buy a car. After several questions, he eventually discovered it was someone else who has a similar first name and completely different last name. He sounded pretty indifferent after making an error that caused me considerable distress. ID theft is very real and can be financially devastating. If this is the way they handle business I definitely won't be trusting them with my info or money in the future.

Very nice staff and they worked with us very well to find us a good vehicle for my fiancee, it was busy while i was there and it ended up taking a lottle under 7 hours to finally get our car but some of that was our own doing by bringing mostly cash tips to put a down payment on a car. I would definitely recommend going to them and i will personally be looking forward to getting another vehicle through them when the time is right.

From start to finish, Lee Johnson Chevrolet provided an exemplary customer service experience in car sales. Hersh Batth was my sales agent and James Goldman was the finance manager. Whoa! What teamwork. First, my husband communicated with Hersh 2 days ago via email/ text. I completed the application and today (Saturday) Hersh offered to pick me my husband and our three girls up from our home and drove us there and back. He explained everything thoroughly so we could understand in the SIMPLEST of terms. I erroneously thought I would be there all day, but nope! Hersh was completely on his A-Game! James got us out of there in less than 20 min with signing and he sent my info to an insurance contact of his so I would get the best rate! He also explained to my husband HOW they work with other banks to finance vehicles and other useful information. This gave him HOPE to buy his desired car in the near future. If I were to title this experience, I would call it: All beef, No filler! We were served a full HEARTY meal.

The Husband and I researched online in the area for a used SUV. Lee Johnson had a couple listed online we were keen on so went in to check it out. We were immediately greeted by Jeremy Hayes, and he helped us look at the vehicles we saw online. He spent a long time showing us the ones we were curious about and honestly shared his opinion on the two we narrowed down. We weren't sure we were going make a purchase that day but Jeremy was so gracious and really such a pleasure to work with that we bought one. Our 12 month old was with us and he went out of his way to make sure she had toys and was entertained (we were there about 5 hours!). We must have been taking up too much of his time though because the tool of a sales manager interrupted and hijacked our meeting. None the less, the finance department was great and everyone for the most part (did I mention the sales manager was a tool?) was fantastic. We went back and forth a few times on the details but left very happy. We're especially stoked on the free car washes (in case the rain doesn't take care of it), but I was pretty bummed we drove the car off the lot with less than 1/4 tank of gas. Seriously. But very thankful for Jeremy! And we got a new-to-us car!

Lacey was a great help. I knew what I wanted and needed but didn't really know what trucks provided that. She did not use any sales tactics but rather helped me narrow it done to what fit my needs best. It was quick and before I knew it I was leaving in my new truck. A co-worker, Kathy gladly helped her show me how to used my truck, all the safety features, on-star and even connect my phone. She came in the end and I thought that was very kind of her to be so willing to jump in and help like that. I needed a liner and step bar added and they have set the appointment for that as well. I couldn't be happier with my experience and would highly recommend Lee Johnson.

My experience with Lee Johnson was amazing. Everyone there was kind and helpful especially Jeffrey Belmonte the salesperson that helped me! He really helped me out finding the right car for me. Really recommend him if you are trying to find a new car.

Scott kept me informed along the way - great guy. The Service Dept Customer waiting room was on scheduled basis to control others who may have scheduled to address social distancing - must appreciated. My car was returned washed - another nice touch.

Once again, the folks at Lee Johnson did not disappoint—and neither did my Kia Optima. I went in for factory routine maintenance at 85K miles, and it cost me a whopping $45! I know this kind of impressive performance won't always be the case with my vehicle, but it certainly will be with Lee Johnson Kia customer service. I always leave feeling like I'm their most important customer. Thank you, all!

We purchased a new suburban a few days ago. Kathy Cope was our sales person and was awesome. Nothing hidden, honest and personable. Kathy was able to answer all of my annoying questions. I never look forward to buying a new car because I hate spending money on a depreciating asset, but thats not Kathy's fault. She was great.

The entire car purchase experience was ideal. From the initial contact e-mail contact with Kathy Cope, we were able to identify the model of car we wanted and ensure it was in-stock. When we arrived at the dealership a few days later, Kathy was there to greet us and show us all the available variations of our model (the Chevy Bolt) to choose from. A few decisions later, we went through the financing options and paperwork - all a very easy, cheerful process. Kathy answered all our questions (as did the other staff members during the financing phase) and introduced us to our new car and its features. There was never any rush or process throughout the process, which we both very much appreciated. It allowed us to make the decisions that made us happy, and resulted in our leaving with exactly the car we wanted. :-)

Working with Jeremy Hayes and Lee Johnson was a breeze. I feel like my dollar went further here then any dealership I have been to in the past. There are a lot of benefits that come with purchasing a vehicle from here and they also offer competitive pricing. Great to have the peace of mind that come with a CPO vehicle and a reputable dealer. 100% satisfied

Wonderful purchasing experience. We came in looking for a vehicle for me (with my wife along to play the voice of reason), and were helped by Carson Bowles. I came in knowing I wanted a Bolt (assuming I liked the actual car), and Carson was very knowledgeable and helpful. He succinctly demonstrated the features and strengths of the car and was very friendly without being pushy. Even better when we started talking warranties and add-one he was very good about describing the salient points, along with the exact cost, and then giving my wife and I time to come to a decision, as well, and once we did he never second guessed us. The whole experience felt like someone who was actually invested in helping us find the right car and features for our budget, rather than someone who only cared about pushing the cost as high as possible to our detriment. I was also very happy to discover that this dealership has a close relationship with BECU (our preferred bank). We anticipated needing to drive up the road to finalize financing (if we made it in time at all, given Saturday business hours), and instead got to enjoy complimentary hot dogs while their in-house finance manager got all the forms in order on our behalf. I would buy a car at Lee Johnson again in a heartbeat. I was dreading actually visiting a dealership, but it was well worth my time to take the slightly longer drive to get here. (And the Bolt is everything I’d hoped, as well. Can’t wait to start burning people’s retinas on my daily commute; Shock all the way!)

Sam Faidley was able to listen to our needs, he was not pushy but paid just right amount of attention to required details and was patient to our several times changed directions. When we were taking a test drive he focused on answering what we needed to know before, during and after the drive. He made our first time leasing experience pretty smooth, was good negotiator and knew when to involve other people from the dealership. His helpful and positive attitude as well as professionalism helped us to finalize our long lasting search for a new car, Thank you Sam, keep it up!

Had to bring my 2005 Trail blazer in for some work. Turns out there was internal engine damage that effectively killed the Trailblazer. Asked to see if or what they could do for me car wise. Was helped by a very cool sales lady Kathy Cope. She listened to what I was looking and what I was able to do financially. Ended walking out with a 2020 Chevy Trax and a payment agreement that I can do with gap insurance and an extended warranty. Very happy with the service and experience.

I started going to Lee Johnson due to a poor experience in the service department at another local dealer, which eventually led to me purchasing a new truck here, with Connor. I went back several times before making the purchase, over about a month, and never felt pressured into anything, or hassled by the sales people. Overall, it was a really easy process, and they were willing to work with me and find what I was looking for. The service department is great as well, my car has always been finished quickly, and vacuumed/washed when I pick it up. Would definitely recommend to my family and friends, especially working with Connor.

My experience with Lee Johnson Chevrolet was influenced by Marcus Andrew's professionalism and commitment related to the purchase of my first EV. Marcus was highly responsive during the transaction and I appreciated his clarity of communication, which was not always what I wanted to hear. After we settled on the price he handled the delivery process with utmost efficiency. He had all the paperwork in order with no surprises and took the time to walk me through all the features and functionality of my new EV which coming to think of it no previous dealer had done before. I was in and out of the dealership in 90 minutes and after about a week of owning the Bolt, I believe I made a good investment. I will be directing my envious friends and acquaintances to Marcus and Lee Johnson Chevrolet with no reservations.

The Sales rep Gursh was very knowledgeable, prompt in responding to all questions, and helped get a good trade in deal. The Finance rep Aziz was very patient too and helped get a good mortgage plan. Overall team at Lee Johnson has been extremely friendly and patient, both with the purchase, and Finance of my Bolt 2020! I'd highly recommend them to anyone looking for a new vehicle.

This is the second car I purchased here and had a great experience each time. I took over a month to choice my car and there was little pressure to proceed quickly with my purchase. The actual purchase took some time but they worked with me and now I have my car, which I love. I've used their service and found it great and the location of the dealership is close to home so I take advantage of the free car washes. I will recommend Lee Johnson to friends for a good deal and great service.

Josh Wilson has sold me two cars over the past two years, first a Mazda and then a Buick. He's knowledgeable about the vehicles, personable, and made the whole transaction a pleasant one on both occasions. After coming home with the Buick I noticed a strange noise only when making specific turns > 90 degrees. We hadn't noticed it on our test drive since we didn't make any u-turns. I gave the Chevy service desk a call and they took me in the next morning. Kyle Sullivan quickly set me up in a Loaner and got me on my way to work. Once the problem was diagnosed, they fixed it without charge. Altogether it was excellent service, and Kyle kept me informed throughout on what was going on and when to expect my car to be ready. Great dealership and great service! Highly recommend them for new/used vehicles as well as service needs.

Went here because I heard that they had a vacuum I could use for my dirty rental. It was around the side & a little hard to find but there it was. Worked great, clean but I was wishing that the hose was a few feet longer at one point & had to move my car. Price was reasonable as well.

I bought my second car after 17 years not because I wanted to but it just seems it is time. After doing some research online and requesting for quotes from dealerships (yes, I did several comparison and requests) one guy stood out among the rest. It was Mark's great customer service and assistance. I always consider that as the good sign on deciding where to buy anything - that is IF the customer service seemed in check. And when I arrived at the dealership, he immediately took care of what I wanted and helped me even got me a better deal that what I expected. I do hope Lee Johnson Auto Family recognizes the kind of work that Mark does because I'd probably turn around if that personality was missing. Definitely a great place to shop car overall.

Only a two car wait for my oil change on a Saturday morning no less, and Joshua waited on me. I was out in an hour. Joshua was very thorough as well as his coworkers. And, he was such a pleasant person to deal with! I needed my tires rotated & I was happy for the recommendation to do it. I own a Mazda because of the service dept @ Lee Johnson. Scott Trails and Joshua---great representatives for the Lee Johnson brand.

What I most appreciated is that the salespeople were low key--you could look around and ask questions without feeling pressured. Once I bought the car they were very helpful with explaining how things worked and what I could expect. Plus--free car washes for a year!

Hands down this was the BEST car buying experience of my life. Every person I dealt with at Lee Johnson was fabulous. At NO point did I feel pressured into buying anything. Jeremy was a great salesperson who was incredibly knowledgeable and wasn't pushy at all! The team went above and beyond to make sure I was happy with my experience. I LOVE my new SUV and without a doubt, if you are looking to buy a car, RUN don't walk to Lee Johnson!!!!

My salesman Brian was super helpful and very easy to work with. I came in with a very specific car configuration and yet I came away with a car that far exceeded my expectations. Brian helped me find a car that exactly fit my needs and wants. How can you ask for more? The finance manager was super helpful and made sure I knew what I was signing up for, but also how I can help myself in the future. The entire experience has been very positive! Thank you to everyone at Lee Johnson Kia. P.S. I later had an issue with the financing and they were actually able to get me an even better deal than I had originally! I can’t say enough good things about these folks. Customer for life!

Stay away-- bought a truck less than 6 months ago and there are charging me for selling me a truck with a bad transmission.

I went with a friend car shopping. My role was to be the voice of reason. I was very impressed with the entire process. The level of knowledge on the different cars, the time spent in figuring out what was my friend's needs and the lack of pressure was fantastic. While Brian offered various options there was no pressure towards a specific vehicle. I was so impressed that I look forward to coming back for myself in a couple of years.

Bought my second bolt from these guys. Love the car and the dealership. Absolutely non pushy and knowledgeable sales people. I even recommended the dealership and the bolt to a friend and they ended up choosing lee Johnson and my sales person to complete the purchase.

We had a very pleasant experience on our purchase today!! We were greeted warmly by the sales staff and sweep away by the kindest of a fella by the name of Sam. We exchanged our names and our wants. We had come from Vancouver WA with a trade in and willing to pay asking price on our researched vehicle. He found our vehicle we were after took us on a test drive and the rest is history. This transaction was so smooth and fast. All our needs and wants were meet. We recommend the further drive for this kind of service. Thanks Sam!!

Wonderful Experience!!! I bought a used car from them and they were able to give me an amazing deal. I dealt with Brian, who was a very energetic, polite and honest sales man. I gave him a very vague outline of what I was looking for and the price I wanted. He was able to beat my budget and get me a better car than I had wanted. I was pleasantly surprised. Then when I told him I didn't have a ride and would have to pick up the car another time, he followed me home and drove me back to the dealership so I could pick up the car right then! The man in charge of finances was equally helpful in setting me up with a loan and working with me to obtain a warranty that fit my needs. I was very impressed with how knowledgeable and polite the staff were. If you do want to buy a car be sure to ask for Brian.

Michael Hourigan gave us a great car buying experience. He totally listened to what our needs were and voila we have a wonderful car that works for us! Made our trade-in easy. Everyone was warm and friendly ... not fake at all. When I go back for my free car wash, I plan to stop in and say Hi!!! If you aren't sure what you want to buy, talk to Michael and he'll get you headed in the right direction. Thanks all for a great experience.

I just had the easiest car purchase experience ever with Kathy Cope at Lee Johnson Chevrolet. Kathy helped me understand the features on the different models, had me test drive each vehicle I had an interest in and remained very patient and helpful throughout my decision making process. I believe, with Kathy's assistance, I was able to find the best vehicle to suit my needs. I love my new SUV. It is the perfect fit for my lifestyle.The warranty is unbelievable. If you are in the market for a new car without the hassle or pressure, ask for Kathy. Thank you Kathy Cope and Lee Johnson!

The included a video of my vehicle with a step by step review of what work was needed with an explanation of why. Then an invoice was sent for me to approve. Very professional. I wish this was a service provided by all mechanics. It ends any question you may have about services needed as you can witness it with your own eyes!

If you’re looking for a new or used vehicle, Lee Johnson Chevrolet in Kirkland is the place to go. I had the pleasure of meeting and working with Marcus Andrews, and he is hands down the most genuine, informative and awesome guy to buy a car from. Whether you know exactly what you want or you’re just starting to look around, he will provide you with the most trusting and honest answers to all your questions, big or small, with zero pressure. Even when he’s off the clock, he is still there to answer all of your questions which I thought was SUPER awesome. This was my second time buying a car and the process felt incredibly quick, fun and comfortable. HUGE thanks to Marcus Andrews, and Lee Johnson Chevrolet in Kirkland :) Not only did I buy the car I wanted, but I totally feel like I made new friends at the same time haha. They definitely stand by their FAMILY motto!

I called in the morning because my check engine light was on. I was fit in to a 1 o'clock appointment . I was on my way by 3:15. Diagnosed and fixed quickly. My car was vacuumed and washed too! Awesome service!!

We just bought our twelfth new Chevolet, and this time we found what we needed at Lee Johnson Chevrolet. Reiley Olson was amazing to work with. We had some technical difficulties, and Reiley came in on her day off to help us finalize the purchase. She was so helpful in the process. Thanks, Reiley!

Kathy was wonderful to work with. Was having a bad day when I arrived to see the car, and she was so understanding and helpful. We discussed the details about the car and really helped me with the financing part. Great experience and will come back when we're looking for another car.

Jake Havens is an absolute professional when it comes to selling vehicles and customer service. He helped me purchase the car that I wanted and had been searching for for several months. He even picked me up from the airport, on his day off, and drove me to the dealership to pick up my new car. He took the time to show me all the bells and whistles on my new vehicle. It was a pleasure to purchase a vehicle from this dealership. Everything was very straightforward and no hidden fees or charges. I would definitely travel the 800 miles to purchase my next vehicle from them.

Just had the best car shopping experience ever. Came into purchase a used Kia Soul and had the absolute fortune to get Nick Smith as our salesman (or non-salesman as someone said earlier). Never got pushing or made me feel like my business was below him. So casual and easy to work with -- from start to end, the process was awesome. Highly recommend this dealership and if you're lucky, you'll get Nick.

Lee Johnson Chevrolet has the worst service department I have experienced. I have brought a 2018 Tahoe in 3 times in 30 days to get air-conditioning fixed. The have charged me over $4,000 and have yet to fix the problem. Takes over an hour to get a loaner/rental car when dropping off vehicle for service. They clearly have a quality of service issue right now. i hope they get this fixed. 1 star is higher than I would rate this service. its completely unacceptable.

We were in the area for H.S. Softball and had been looking locally for a new vehicle. We decided to stop in on a whim to see if there was anything on the lot that we liked. On arrival we were met by Carson Bowles. We talked to him about what we were looking for and he showed us a couple different models. After test driving both vehicles we decided on a 2022 Chevy Equinox. It had a lot of the features we wanted in a new vehicle so it was a pretty easy decision. The sales team was very welcoming and great to deal with. Would definitely recommend this dealership and Carson Bowles to others.

I found the sales team to be well informed in all aspects of a painstaking process of big purchases. They streamlined the paperwork and always made their time available to my questions. Great job. Teddy

Your service tech tried to scam my wife telling her the cabin air filter was really dirty and needed to be replaced. I changed this filter recently and it is not dirty. This makes me question the trustworthiness of your staff. Will they break something just so they can fix it? Seems really shady to me.

Bought my wifes Kia from this dealership back in 2018 and now I started using the service department for my new chevy. Pleasant experience on both ends of the spectrum. I look forward to working with yall soon. Service department-One of the few places left taking pride in the work. Thanks.

Gursh is a great guy to buy a car from. He’s prompt to answering questions and concerns. I got my 22 Bolt EV with ease.

I have some difficult circumstances with my car and getting it serviced and the quick lube staff were beyond helpful and kind about it and I appreciate the extra time they took with me and my car.

Working with the service department was great. Everyone was very professional and knowledgeable. Worked with Tim who was excellent and great with communicating while my vehicle was in for service. This is my primary dealer now after this great experience.

Worst experience with Riley Olson. I decided to sell my car to this dealership because of good reviews but the experience was unprofessional and borderline careless. There was no update on payment for the car even after 1 week of taking possession. I had to call in everyday to ask for an update, and the answer I got was "Ohh I forgot to check with Finance department". Eventually I had to reach out to the manager at the dealership who helped me receive my payment.

Nick Smith is an excellent non-salesman salesman. From our initial inquiry to actually receiving our vehicle he was very professional, helpful and patient. He displays excellent communication skills, which aided our family in the transition from ending a lease with another car dealership to receiving our new vehicle within a limited time frame. I would highly recommend Nick and will be back again within a year to buy or lease a truck.

Bad bad a experience with them, I will never recommend anyone to give them a business. We went there because we were shopping for the 2021 Chevy Tahoe, they called to say they have one. We went there and took a car for a test drive. We came back, the car had a plastic burn type of smell, we informed the sales person when we arrived. She went inside and the car started to leak a lot of fluid….while we were waiting there she brought another sales person who started yelling at us and said we bumped into something that’s why the car is leaking and he started pointing out scratches. We were on the parking lot when we were accused all that with a his high tone of the voice, other customers were around. He went on to say do you know that is over $70k vehicle. We have never felt mistreated as we did with that dealer. He said he will take the car to the shop and he will let us know if we are liable or not. Long story short, he called later and apologized that there was a note from the factory that they needed to tighten the screws that they didn’t before giving us the vehicle. We ended up with Chevy of Bellevue, well trained sales group, excellent service, highly recommend them..… we are now happy to say we are driving our 2021 Chevy Suburban!

I researched what I wanted for three months, and I wanted a high end car without having to pay for it. I looked at Lexus, BMW, Mercedes, and Infiniti. But what I wanted was going to be about $35k for a vehicle that was almost 10 years old. I've had really good luck with my 2011 Kia Sorento AWD base model and wanted the same. I found one at Lee Johnson Kia of Kirkland, and had worked with Alex before the car I was looking at was the Nero, front wheel drive. And I wanted AWD. My second choice was the Sorento I've been eyeing. A 2016 Black Kia Sorento 2.0Turbo SXL AWD Pre-Certified 31k miles with all the bells and wistles. It was Lee Johnson Kia "Loaner" vehicle. I am a very happy to say, I am a happy customer and I tell everyone to go to Lee Johnson Kia in Kirkland!

Drove 3.5 hours from Portland, when I arrived car was not ready per our conversations. Waited an hour and then the salesman realized the roof rack was never installed. I didn't have time to wait another hour as I had to get back to Portland so I put the roof rack in the back of the car and now I am having another dealership install it tomorrow. Pretty disappointing when I was quite excited to see my new car for the first time and then I had to wait an hour and then drive the roof rack back home in the back of my suv.

Dropped my vehicle off 2 hours before appointment time, but they didn't start work until at least 2 hours later (I called to asked for status and they said they were just bringing it in to check). Then AFTER "fixing" the issue, they didn't bother to check if there were any errors. When I picked up vehicle, the check engine light was on, requiring me to leave the vehicle overnight and find alternative way home. Next morning, they called and said tech forgot to hook up a hose and engine light was now clear. What is worse, is they said the source of the problem was debris in the oil filter.... which I had just brought in the week before to change the oil. So oil change with you cost me another $600. Not returning my vehicle there for service again.

You always take such great care of us! We have been coming since we purchased our Tahoe - and are always impressed by the communication and genuine care.

Josh leased me my CX5 in 2017. I had had my Mazda6 for almost ten years and was unsure if i wanted an SUV-type vehicle. I really like this car and ended up buying it from Josh in January. He made the whole process so simple and quick. This is my fourth LJ purchase and, even though i can probably find a lower price elsewhere, i feel very confident in LJ. My Dad did business with Lee for around 40 years and he felt the same way.

I found dealing with Jeremy Hayes, Internet Manager at Lee Johnson Chevrolet, a truly pleasant experience. I had been dreading all of the usual stressful negotiation that goes in to acquiring a vehicle at a decent price. Jeremy cut to the chase and gave me a good fair price from the start. He then went on to find more savings for me and completed the deal super efficiently. I'll be back!!

Marcus did a great job getting us through our Bolt EV purchase. They had exactly the car we wanted on the lot, and the transaction was conducted quickly and efficiently. Would definitely recommend to other potential buyers. A+

My recent service was for a recall of the air bag Inflator. Service was handled in a time manner. I was completely and wildly pleased with my previous service which involved an oil change. I could not have been more pleased wit that service. The service techs did a great job and reprogrammed my computer so that previous error messages were not popping up all the time and it made driving my vehicle a real pleasure . I have personally complimented the service team for their work.

From the very beginning we had a great experience. We found ourselves in need of a new vehicle during the pandemic and a major microchip shortage. I submitted info online that I was looking for a silver 2021 Traverse – redline edition. Carson called me that same day to confirm they had one ordered and only waiting for it’s microchip. Carson called me when the chip was added and let me know it would still take a few weeks to get delivered. He offered to work on the paperwork ahead of time but didn’t pressure me to do so. The traverse came in when he said it would. We traded in a well maintained vehicle and received a fair trade in price. Carson and (Ben – from financing) were wonderful and I will definitely go back when getting another Chevy!

The reason I did not give the highest score was because when I picked up my Chevy bolt after its recall service, The service person was unable to explain to me what had been done. He was only able to read off a series of cryptic numbers about some upgrades that were installed with no clue as to what any of them actually did. After leaving I was completely in the dark as to what had been done to my car. Since it was a recall and the same thing was presumably being done to all the bolts it seems as though Chevy could have supplied a document that describe what each of the upgrades and repairs we’re meant to do.

I recently purchased a 2002 Toyota Camry under circumstances which prevented me from immediately taking physical possession of the vehicle. I found it online at Lee Johnson's and bought it "sight unseen", which can be a bit unnerving. After explaining my unique situation and needs to Conor Meagher, he made the entire process completely painless. Storing the car for me until I could take possession of it was no problem. Mailing sales documentation back and forth was no problem. Sending me photos and details was no problem. He took care of every detail, including having the plates delivered to the dealership and installed on the vehicle prior to delivering my car to my doorstep, 40 miles away from the dealership. Conor was thoroughly professional and a pleasure to work with. He responded to all of my inquiries quickly, whether it was phone, text or email and kept me up-to-date throughout the entire process. There is no doubt I will look to this dealership, and Conor in particular, for any future purchases and will be happy to refer others to them. Thank you.

Everyone was super helpful. Special shout-out to James and Cole, the managers for being so communicative.

Overall great experience. Kenny Jakel and Alfredo Corpuz were easy to work with and very helpful! Once the deal was made, I was in and out of there in an hour. Would have been less, but ended up having an extended (and mostly unrelated) conversation with Johnathon the F&I guy! Enjoying my new (to me) Soul EV!

Customer service was good. The service people were courteous, professional, and repaired my vehicle in a timely manner. Considering they had to order the parts from Reno Nevada I brought my truck in on Thursday. They called me that afternoon and gave me a quote on repairing not only the problem parts, but a price to replace the air filter, and windshield wipers. Even though I felt they were a bit on the expensive side, I appreciated the fact that they inspected the entire vehicle. They called me Tuesday morning to tell me the work was complete. Thanks, Gary

Buying a car right now seemed like a competitive sport, with inventory going quickly, the sales team took a committed approach to work with me daily despite their schedules (I worked with 3 people in a team approach - highly recommend Reiley, Brian, or Marcus), and were able to bring the car I wanted to me in kirkland. Overall, I was quite pleased with the sales team and then really appreciated Jon in financing who was friendly, thorough, and willing to slog through the details with me that most probably glaze over. 5 stars, team.

Well first of all, these guys are awesome! They look you in the eyes, are genuine and actually care about you as a customer. I’d recommend them to all of my friends and family who are purchasing a car. We test drove the car I wanted and I immediately new that was going to be my new baby. My car recently broke down, and Tom was so helpful working with me so I could get the car I wanted, he’s actually the nicest guy I think I’ve met after knowing him for just a couple of hours. He stayed true to his word that he’d take care of me! No one ever told me that buying a car was such a process but I wouldn’t have wanted to do it with any other dealership. Anthony was helpful with giving me all the details as a first time car buyer and the details of the car itself. You could tell he was passionate. Connor was such a nice, fun guy and I felt like I knew him forever, he made everything a smooth process. Buying a car is not easy during a global pandemic but Tom, Anthony and Connor at Lee Johnson make it a lot more durable with their incredible service! Great people, great cars, and a trustworthy place!

Had a great experience buying a used Honda from the dealer. The process from start to finish (across two days) was 3hr. The paper work was smooth and the salesman, Nick, was friendly and not pushy. All in all it was a pleasant experience.

It was great Carson Bowels was great to work with and the other staff were very friendly and knowledgeable.

I am so happy with my purchase for a 2021 Chevy! I felt like Brian and Gursh (the salesmen that assisted me) really listened to what I wanted and did everything in their power to get me what I was asking for. They went above and beyond just selling me a vehicle. They made it such a seamless experience. I would highly recommend anyone to go to Lee Johnson Chevrolet for their future vehicle purchases and I will definitely recommend Brian and Gursh. I had no idea how great buying a Chevy would be.

Scott was excellent! I hadn't had my car serviced for about 15-18 months. After the initial inspection he knew the price of some issues found would surprise me and he did a good job describing essential mechanical fixes versus truly optional fixes that could wait until next time to spread the financial pain. (I later researched his insights and they were spot on). I originally thought I would be at the dealership for 3-4 hours, but with the additional work it was projected to be 5-6 hours. I declined a loan car as I had brought stuff to do for several hours. To my surprised after only 3 hours (low end of the original time estimate), my car was done! He said he knew how uncomfortable the waiting chairs could be and a technician became available so he had them tag team my car work! Give Scott kudos, employee of the month, and a year end bonus or something please!

DO NOT PURCHASE ANY VEHICLE FROM THIS PLACE!! It is a SCAM!! They sold me a 2020 vehicle that ALREADY needs maintenance that is why the push the Zurich extended warranty. There are other options and I advise you choose them! After confronting them about the terms of my contract and how my vehicle that I haven’t even received a license plate for yet is making a squeaking noise when accelerating I received an email from MARCUS ANDREWS threatening a repossession. After I completed all the paper work and put down a hefty down payment. This place has been nothing but a NIGHTMARE SINCE RECEIVING MY CAR 3 weeks ago. I’m sure Lee Johnson would not agree with how this business is currently being ran. DO NOT BUY FROM HERE!!

This was the most painless automobile transaction I ever experienced. I had chosen the car from the Lee Johnson's website. Reiley Olson met me at the door at our scheduled appointment time. The car was prepped and ready to go. After some paperwork, she demonstrated many of the car's features and sent me on my way. A good experience all around.

I booked an appointment online for a recall repair. When I got there they set me up with a loaner car. When they were done with my repair they called and told me what all they did and what my car needed. They told me that they topped off my oil as it was a couple quarts low, and that I should replace the air filter and the cabin air filter. There was no pressure to have them do anything. What they didn't tell me was that they had washed my car. Didn't even notice until I got home. They also didn't charge me anything for the stuff they did outside of the recall. Thanks for the great service.

I had quite a unique situation with my current car and Reiley (Amazing Person as well as Amazing Sales Consultant) jumped right in for the challenge. She listened to everything that I had to say and went way above and beyond to get me what I needed and more. I didn’t sit at the dealership for hours negotiating Reiley really made this car buying experience as simple and fast as possible and I got a great deal. I definitely recommend her and the entire staff. I couldn’t be happier!!!!! I love my new car! Thanks again Reiley!

Just bought my first car from Lee Johnson and had such an incredible experience. Everyone I worked with throughout the buying process was so personable and helpful - will forever rave about Tom, Glen, Brian and Jack! Came in not really knowing what I wanted and they took the time to go over my options with me and let me test drive several cars until I found the right one that checked all my boxes and was in budget. Wonderful all around!! Couldn’t be happier with my purchase and highly recommend them to anyone looking for a new or used car!

I had a rocky start to my service experience, but the service manager (JEFF) stepped up big time and took care of everything. I was very appreciative of his quick actions and ability to make things right for me. I would recommend Lee Johnson based upon my interactions with Jeff

We worked with Sam F., he was great. No typical ‘car salesman’ negative attributes that constitute the normal stereotype. This would be a five star review if they had better control of key locations. There were 3 vehicles listed we were interested in, we visited 3 times and two times they couldn’t locate or didn’t have access to the keys for a test drive. Upon purchase of our new vehicle we took it to our mechanic of 20+ years and they looked it over for 2hrs. They said that a couple items should be taken care of. We returned to Lee J and they immediately addressed it without cost, scheduled time to have it fixed. I recommend this dealer. Tim D.

Can't say enough about the staff at Lee Johnson Kia where I purchased a KIA SOUL EV. Javier in Financing was great! Thorough making certain I understood the transaction. The follow-up to questions I've had and help making sure I was charging the car correctly turned into a very pleasant experience by Jim in Service. Jim knows patience. I worked at Nordstrom over 35 years and will say Jim understands what Customer Service truly is. Please give him a Gold Star.

I went in later an evening and test drove a couple cars. Kathy Cope is the best! She is very straight forward with you, no beat around the bush, super pitchy salesman stuff. People in all departments stayed late so they could crunch numbers, and get my interest rate, sign all the papers, get me out the door that night, driving my new car home. It was such a lovely experience. I really appreciate the whole team! I will be going back, and only to have Kathy Cope as my sales lady! Thanks again team for making my first time buying a great experience.

My husband and I had such a great experience with our salesman Lucian at Lee Johnson Chevrolet. We typically don’t like going into dealerships because they either ignore you all together or are super pushy. Lucian was neither. He gave us the attention we needed to get the deal done without hassle. All around service was fantastic! We have 2 closer Chevy dealerships in our area but the drive to Kirkland was worth it. They sure made a lifetime customer out of us. If you’re looking for a Chevy, then this is the place to go!

Let me first apologize for the long story but, your Service Consultant, Ivan Liem, went above and beyond all expectations. We were 2 hours from home and heading to celebrate my 50th birthday in Leavenworth when our 2009 Chevy Suburban spewed water and coolant all over Hwy 522. Now the seven of us were stuck. The first place that I called was not going to be able to fix it over the weekend. It was Thursday afternoon and we were not heading home until Sunday. The second place I called was an optimistic young man (Mr. Liem), who explained that your team could get it fixed by Friday (to include taking car of the recall on the passenger side air bag). He was calm and professional and directed us to the nearest rental car agency. Saving us on time that was slipping away from our vacation. The Suburban was fixed but it was almost noon on Friday. Great turn around for the repair but not great for our vacation. With traffic it would take away another 5 hours from our trip. So, I asked Ivan about a Sunday pickup to keep the rest of our vacation in tact. He agreed and selflessly came in to personally hand off the Suburban. And he saved us even more time by informing me that I could just leave the rental car there and they would pick it up. So with service like that I would rate Ivan Liem with 6 stars and an 11 on recommendation scale. If this is how you train your employees. I want to give you and your organization all the kudos in the world. Like I said the story is long but you have a great Service Consultant there and I was in awe at the service and support that I received in my families time of need. Very respectfully, Shawn Loonam Bremerton, WA

Wanted me to sign a purchase agreement before getting a car inspected. Lost an easy sale because they didn't want a third party inspection until I agreed to buy the vehicle. Absurd.

I recently bought a new Suburban RST through Lee Johnson Chevrolet. The model/color was I wanted was rare and they found one at another dealer, worked out a trade and had the car ready in a few days. The transaction took less than an hour and was as smooth a seamless as I could have hoped for. Marcus Andrews and Carson Bowles were excellent to work with and made the entire process easy and enjoyable. I would not consider buying any of the brands Lee Johnson represents anywhere else.

All my past car buying experiences with other dealerships were dreadful— I was skeptical that it would ever be different. But I am happy to report that I had an absolutely excellent buying experience at Lee Johnson Chevrolet— had the car I wanted to check out ready and waiting for me to test drive. Price was exactly what I wanted to see no high pressure sales, just straight up discussion. Brian Elich, sales manager, was super efficient and went the extra mile that got me an additional accessory at no additional cost. Wouldn’t hesitate to buy from them again!

Awesome dealership. Amazing people to work with. Mitch, u the man!!!

Dealer at sales was alright. Services department unfortunately not. We are waiting for a call to install a side step at our silverado and unfortunately did not happen. I tried 3 times today but not succesfully as well.

My husband and I recently leased a new vehicle at Lee Johnson Chevrolet with Kathy Cope. This was such a pleasant experience compared with some previous dealerships that I've worked with. Kathy didn't play the usual games making you sit and wait for hours negotiating prices. When we agreed to take one of the vehicles, she was incredibly thorough walking us through the car's features and helping us set up applications. So far, we are very happy with our experience.

I had a good experience buying a 2019 Colorado here from Brian Elich. I had gone to see a similar truck at a couple of local dealerships. One dealership I wandered around their showroom and lot for 20+ minutes and no one even acknowledged me. Another local dealer wanted to tack on those "dealer installed" options that nobody wants. Brian was straight with me the whole process. Gave me a good price and worked out a better financing deal than what they were offering me at the closer dealerships. If you want to feel good about the car buying process, talk to Brian.

Thank you Brian Elich and Sam Faidley for making our new truck purchase a great experience. Brian worked with us for months to get the perfect truck, he is always responsive and professional. This is the 2nd car we have purchased from Lee Johnson and we have had nothing but the highest level of customer service- from sales to service.

Kathy Cope at Lee Johnson Chevrolet was so fantastic to work with - she was fun and professional, and patient with our timeline! I have to say I’ve never had so much fun buying a car before as I did in working with Kathy. Thanks Kathy! Great work! I recommend her highly!

I have been servicing my C6 Corvette there for years, and now my C7 Z06. Wonderful people and very knowledgeable, always very happy with my service there. Jeff went out of his way this last time helping to get a reputable tow company while he was swamped on a Saturday. Thanks

We recently brought our Chevy Cruze in for service at the Lee Johnson Chevrolet in Kirkland. Tim Anderson and the service team went above and beyond to make sure our issue was resolved. A problem other mechanics could not get fixed. 5 stars, thank you!

Gursh at Lee Johnson Chevrolet was incredible to work with. He wasn't pushy, very helpful, and found us the car we've been searching for. We called him ahead of time and he had it parked right out front, ready to go on a test drive. We are that Gursh made this a painless process.

What can I say besides this has always been a great experience? Well, from service of my older Chevy, to purchasing a new commuter last year, customer service is why I like Lee Johnson. Many dealerships strive for this, but in my experience, I have no need to look anywhere else. Brian in sales has worked miracles and has always gone far above and beyond for me. Daniel in service is a straight shooter and does exhibit genuine empathy when the bill has to be read. Seems like whenever I'm in a bind, these guys step up and understand what killing it at your job means. Thanks again guys!

I had a great experience buying my new Silverado at Lee Johnson Chevrolet. I worked with Gursh Batth and he went above and beyond to help me find the right vehicle that had all the features that I wanted. He was honest and upfront about prices and available options. I was never put on the spot to make a decision. If you’re interested in buying a new car pressure-free, talk to Gursh!

This was my third vehicle bought from Lee Johnson and as was the previous times the experience was great. During the process we had members of the Lee Johnson Family come up to us and thank us for coming back. Our salesperson Nick Roche was exceptional through out the process doing everything necessary to help us. Thanks to you Lee Johnson Family.

Everyone was very kind and professional, but Nick especially was so resourceful, patient and understanding. He made sure everything was communicated and that I didn't leave until I found the perfect car for me. I'm so happy and beyond satisfied that I choose to purchase my first car at Lee Johnson Mazda!

I don't think I can explain how amazing this dealer is. They did everything possible to make our lease experience the best. Michael and Ryan were super nice and professional and helped us getting our dream car so I will always be grateful. But overall the whole experience was nice with finance team and sales and everyone. I do recommend this dealership if you want to buy a Mazda don't look else where. The price is excellent and their customer service is top notch

This was, without a doubt, the best possible Car Dealership experience I have ever had. ( and I have had many!) I highly recommend this dealership. From the moment that I walked in and was immediately greeted by my sales my knowledgeable sales person, Kathy Cope. She totally listened to me concerning what I needed and wanted in my new vehicle. She immediately got on her computer and started researching AND then we looked at vehicles on the lot. It was because of her due due diligence and help from the financial departments, that I walked out with the Vehicle that I was intended to have. (and then some)Thank you, JudyJo

I purchased my Mazda from Lee Johnson last year and just came back for my service appointment. Their staff are all very friendly and professional. They did a very thorough check of my vehicle and despite it being a very busy day, the wait time was not too long. Highly recommend.

Dealing with Lee Johnson and their staff has been the best car buying experience I've had ever. Josh Wilson really took the time to answer all my questions, before, during, and after the purchase. He even stayed after his own work hours to make sure he'd be there to show me the features when I came to pick up my new car once I got off work. Great guy! The paperwork work went surprisingly quick compared to other places I've been. I really couldn't be happier with the car and service Lee Johnson provides. Thanks guys!

I recently decided to sell my 2010 Cadillac CTS-V. (Bought it from Sam Faidley at this dealership 2 years ago.) I found a buyer halfway across the country and we coordinated a pre-purchase inspection at Lee Johnson Chevrolet. The team has always taken wonderful care of me and my GM products. Jeff Kenyon and his service team did a thorough job with the pre-purchase inspection for that potential buyer (and therefore, me), and supported a special case warranty issue with a supercharger service bulletin on the CTS-V. GM took care of it! This was big money and a great example of GM standing behind their product and the Service team standing behind their customers. Jeff, Tim, and Jorge and the techs also followed up with a deep dive into some braking system questions for me to be confident that this cross-country purchaser would be thrilled with the performance of the 10+ year old machine. This is why I keep going back to Lee Johnson for just about anything auto related. Thanks! -Dan

Transaction was wonderful. Jake was excellent!!. There were scheduling issues and he worked with us to get us into a loaner vehicle. He also explained the car and the features and has been constantly in touch with us to make sure we don't have any issues as a first time electric car buyer. Highly Recommended.!!

I had contacted Kia to see about my navigation system. I am 70 years old and didn't know about upgrades and such. Yesterday I went in and my navigation system was upgraded. The staff was exceptionally nice, super service, vacuumed my car and was going to wash it--but I didn't have time. I love my car and am so glad I bought it from Lee Johnsons!

Nick Smith sold me a Chevy Tahoe. I had reached out to several dealership and it is surprising how hard it actually is to get someone to take my money. Nick was quick to respond, quick to provide inventory of what I was looking for. He was efficient and I literally spent one hour in the actual dealership and I was out with my 2020 Tahoe. James Goldman did the financing part of the transaction and that hour included signing paperwork for him as well. He too was polite, efficient and respectful of my time. Highly recommend this establishment for buying a car and ask for Nick!!

We had an amazing experience at Lee Johnson Chevrolet. We were fortunate enough to have Brent Peugh as our salesperson. He was a true joy to work with. Great communicator, very upfront, all the best things you could look for in a car sales person! We are very happy with our purchase and our purchase experience. Brent is awesome!

AWESOME purchasing experience from Lee Johnson!! I recently purchased a new Tahoe from Lee Johnson, and worked with Jeremy over the course of a couple of weeks. The entire buying experience from initial contact / meetings, all they way through the negotiations and purchasing experience exceeded any of my expectations! Yes - I would suggest Jeremy and Lee Johnson to others! I'm very happy with he purchase experience, and am looking forward to writing future reviews regarding the service department! Keep up the great work Lee Johnson! Great to have you here in Kirkland!!

I just purchased a car at Lee Johnson Chevrolet in Kirkland (10/23/2014). I have purchased about twenty cars in my lifetime and have never been in a dealership like this one. Sales associate Tim Johnson was the best I have ever encountered. Tim listened to what I was saying and didn't try to push anything I didn't want. I can't say enough positive about Tim and the way I was treated during my visit. I have never seen a dealership where the employees all treat each other like family and not competition. I even felt like family while I was there. Although I was purchasing a relatively cheap vehicle, I was treated the same as the person next to me that was spending $70,000. If you want a quick and efficient car dealership experience, go see Tim Johnson. You'll be glad you did. Oh, did I mention the prices were great also. Don't purchase another vehicle without at least visiting here.

I have had the best buying experience at Lee Johnson. Both Jeremy and Conor have been so amazing as well as the entire sales team. I was able to select my vehicle while having my old vehicle appraised. The entire buying experience took about 2 hours from selection to signing. I’d recommend this team for all of your Chevy needs!!

Kathy Cope was a friendly and knowledgeable salesperson. She took us through the process of buying our Chevy Bolt efficiently and helped us with every aspect of the purchase, from our initial examination of the car to the test drive and our financing options. She was accommodating and flexible in dealing with the business, and also showed humanity and a sense of humor. I would highly recommend Kathy if you're looking for a new Chevy vehicle!

I had a terrific experience buying a new car here at Lee Johnson Chevrolet. My salesman, Brian Elich, was always quick to respond to emails and was very helpful in getting me in the car I wanted. He asked questions and listened to help find the best car for me in a zero-pressure atmosphere. Brian and the financial department hustled to get me the best deal possible and the whole process was quick and painless.

Used quick lube. I requested the service special on the website at check in. I was told I needed to show them the coupon to have it honored. It's on the web site! You should automatically honor service specials posted publicly.

We had a great experience at the dealership! It was an easy, pleasant, and seamless experience. Our salesperson was amazing!!!!! I would be willing to come back the next time we are in need of a vehicle!

Let me start by saying that I do not like the process of buying new cars. I think it is far to difficult to get a fair price and not get ripped of for a couple of thousand dollars. Being that the process is out of my control I have to say that Sam Faidley was an excellent salesman. He gave me a fair price on my truck where other dealership would have had a much higher price. I live over an hour from Lee Johnson in Kirkland and Sam gave me a quote on my trade in, negotiated price on my new truck and printed my offer all over text. This was truly awesome! I went in the next day when they opened and Sam took me through all the options on the truck, the test drive and in and out financing in about 2 hours. Oh and got the truck detailed. Jesus in the detail department did an amazing job cleaning up my new vehicle. I bought a brand new truck from last years inventory so it had some leaves and pine needles in all the body gaps and trim. Jesus had that thing looking show ready by the time he was done! This was the most painless car deal I have ever done. They made promises over text and they followed through with them when I arrived. I am referring people here. Ask for Sam people! He is a laid back and polite young man without the false ego boost you typically get from young salesman. The only disappointment I had was that I don’t get a free first oil chasing because I live so far from the dealership. I will trade that for a truly fun and easy deal any day.

Incredible experience. We absolutely love our Mazda 6. Prior to this purchase we’ve never owned a Mazda but we are now owners for life. They take care if you here, incredibly knowledgeable, and patient. Mark L was our sales guy and he couldn’t have been better. Just a really great guy.

I have bought a few vehicles from previous dealership. This was probably the best and fastest experience that I’ve had. I found the vehicle I wanted online. Cole helped get everything secured and started via email and text so that when my husband and I came in it was all ready and printed out to sign. They were also able to get a veterans license plate ordered for us which was amazing. Thank you Lee Johnson auto group!

Seems like their Quick Lube gets faster every time I go! Only 30min on a Wednesday early afternoon. I also love how they give reminders when I need new tires/brakes/air filters/anything car related. I'm never pressured into getting other services either. Worth the $45 for sure. This team is the best!

Purchased a new Chevy here last week. Received an unbeatable price without needing to make any arguments. I never felt pressured or rushed. Sam Faidley took great care of me and went above and beyond making things work out for me. When my car arrived to the dealership and was ready for me to bring home, I didn't have a ride to get there. Sam offered to give me a ride and picked me up form my house. Sam showed me the car, inside and out and was very knowledgable about all it's features, which I find is important for someone in this line of business. I'd recommend this dealership to anyone.

I had just left the parking garage at the end of my workday only to discover a screw in my tire. My commute was an hour and a half home, and I knew I wouldn’t make it without the tire blowing and possibly causing an accident. The service department at Lee Mazda was only four miles away, managed to fit me in, and provide a loaner. I picked up my car the next day. Great service!