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KeyBank Dixie Hwy, Fairfield

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3
Closed
Wednesday9AM–5PM

+1 513-858-4300

https://www.key.com/locations/oh/fairfield/BRCH01010369/5000-dixie-hwy

5000 Dixie Hwy, Fairfield, OH 45014, United States

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    KeyBank Reviews

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    Lauren Flick
    1

    Never in my life have delt with a group of people that were unwilling to help me with overdraft fees that had not even been overdrafted for 24 hours!! 3 fees I was overdrafted for but ended up calling the 1800 number and they quickly helped me get my money back. Poor customer service inside and on the phone but 1800 number helped me get my account back on track. This is suppose to be my bank I've been with for 2 years and never had an issue with until now and they show their true colors and show just how rude unwilling to help they are.

    Response from the owner

    Lauren, thank you for your feedback. If you would like to provide us with additional information, send it to us at [email protected] including #64892, with your full account name with a contact phone number and zip code. Thank you. ^JL

    M

    Michael Truong
    5

    The service is awesome! Ed Miller helped my wife and I open a bank account. He was very respectful and very informative

    Response from the owner

    Thank you for the great compliment Michael, and welcome to Key! We appreciate your business, and we are here to help if you ever need us. Have a great day!^CH

    J

    Josh Joven
    1

    Manager has no customer service skills, looks at you like he's better then you. He looks like the father from nutty professor

    Response from the owner

    Hey Josh - we're sorry to hear about the poor experience you've had at one of our branches. I'll be happy to forward you comments on. If there is ever anything we can help with, please let us know. ^ JK

    C

    Chandra Stander
    1

    Opened a new account and was satisfied at first until I was first charged an overdraft fee for being .91 overdrawn the same night my direct deposit went in. Got that refunded then was charged another overdraft fee for making a deposit 15 min after 7 p.m. the night an item went through. When I talked to the lady that opened the account for me I told her I would be closing the account due to overdrafts being charged so quickly and she said "OK" and hung up on me! Terrible customer service and terrible policies. Went back to Chase Bank and have not had a problem since!

    Response from the owner

    That's not the experience we strive for, Chandra. We're sorry to see you've left us before we've had the chance to try and help with your frustrations. It sounds like our Hassle Free Checking would have been a better checking account option. If you change your mind take a peek at that account option as it's a great checking account for anyone that doesn't write checks but wants to avoid an overdraft fee. I'll also pass along the negative feedback with our branch. ^CS

    C

    Carol Rose
    2

    After MANY years as a customer, I've had serious problems with "customer service"---unwilling to help and only recite their instructions.

    Response from the owner

    Hello Carol, we are sorry to hear about your experience. Is there something we can do for you? Please feel free to email [email protected] with more information (do not include account numbers) and reference case# 46890. Thank you!^CH

    D

    Dzenis Alickovic
    5

    Honest bank trying to please their customers.

    Response from the owner

    Hi Dzenis, do you need assistance? Please email us at [email protected] with your contact phone number and zip code. Any additional information on your concerns would be helpful. We will contact you. ^JL

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    FAQs

    • 1. How to Get Access With KeyBank?

      You can dial this phone number +1 513-858-4300. Or you can enter their official website and fill in the request form online.
    • 3. How Can I Secure a Loan at KeyBank?

      You can enter their official website and fill in the request form online. If you are looking for payday cash loans, you can turn to iPaydayLoans for more details.
    • 5. What Should I Do if I Fail to Repay My Loan?

      Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. It is of great importance to check carefully before signing the loan agreement.
    • 2. What Is the Location Of KeyBank? How Can I Access?

      KeyBank is located at 5000 Dixie Hwy, Fairfield, OH 45014, United States. Just take a look at the map and find the most convenient way to access it.
    • 4. Is KeyBank an Agency or a Lender?

      KeyBank is a Bank. To make things easier, iPaydayLoans enables you to get access with a large pool of honest lenders over the internet. You can turn to our site to get a fast personal loan with no credit check.
    • 6. Does KeyBank Offer Loans With Bad Credit?

      Yes, but if you want to higher your chances of getting a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get an online installment loan even with your low credit scores.