KeyBank Hartsel Dr, Colorado Springs
+1 719-272-8400
https://www.key.com/locations/co/colorado-springs/BRCH06180621/3605-hartsel-dr
3605 Hartsel Dr, Colorado Springs, CO 80920, United States
KeyBank Reviews
L
My interaction so far with Key Bank has been weird. I signed up online for a bank account and then all of a sudden they requested a whole bunch of additional information after I had deposited $3000. At 1st I was not pleased with any of my interactions, I had spoken to a gentleman who is a branch manager at another location here in Colorado Springs who ensured me my debit card was on the way and no other information was needed. However I found a saving grace, Viveya (spelling?) helped me close that "online account" and open a new account. I was extremely happy with her service and apologetic manner towards my previously BAD experience. Keep up the good work girlfriend, nice job :)
Thank you, for your Branch feedback Coral. ^JL
B
I have 2 business accounts with Key Bank and have never used this branch before...and definitely WON'T use it again! I stopped in to make a quick 30 second deposit and waited 10 minutes while the only teller was stuck dealing with someone trying to cash a check with no ID. I get it that she was tied up, BUT the branch manager was sitting 10 feet away chatting with another employee about their upcoming vacations the entire time without once asking if they could help me. Just really poor customer service in my opinion.
g
Very bad experience. Workers there seem pretty incompetent of what they do, specially Stephanie. She said we would have everything we needed within a week and a month later nothing yet. Guess what? They lost a client. Going with other bank.
Good Morning, This certainly isn't the type of review we like to see, however thank you for taking the time to let us know about your experience. I will forward this info to our Branch Experience Team for their review. ^LH
N
Not sure why they are closed on weekends. very inconvenient. They open while im at work and close vy the time I get off and pick my child up.
Hey Nikki, we're sorry to hear our hours don't work well for you. Please know you are able to do much of your banking from your mobile device and at our ATMs. If there is ever anything we can do, just let us know. ^ JJ
N
Just a all around BAD experience. Gives out incorrect information.
Good Morning: This is not the type of review we like to see. I would like to obtain some additional information on what happened. If you would please send an email to [email protected] including some details along with your contact info, I'll be in touch. ^LH
C
If you literally only bank online, KeyBank is fine. If you need to do anything in a branch, the staff are unfriendly and incompetent. Find another bank.
Good morning Caleb, if there is anything we can help you with please email us at [email protected]. Include your full name and reference case #69014 in the subject line. We are here to help! ^PR
M
I have to say that this branch has so much better customer service than any other bank I've ever been to. They take the time to get to know their customers and their needs. Erica, Wendy, Jessica, Jim, and Cartier are always helpful and friendly. I truly feel like I'm their priority every single time I walk through the door.
L
WOW, this branch went above and beyond to make sure that my 83 year old grandmother was taken care of. Thank you Cartier and your entire staff for reminding me that there are still good people on Earth ;) YOU GUYS ARE AMAZEBALLS !!!!
B
Very poor customer service. I would never use this bank in this area
Hi Brad, This certainly isn't the type of review we like to see. If you would care to provide more details on what happened, send an email to [email protected]. Please include your full name and contact info, so we can give you a call. ^LH
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FAQs
1. How to Get Access With KeyBank?
You can call them at this phone number +1 719-272-8400. Or you can visit their website and submit the application form online.3. How Can I Secure a Loan at KeyBank?
You can visit their website and submit the application form online. If you are looking for payday loans, you can turn to our website for more details.5. What Should I Do if I Can Not Repay My Loan?
You can consult with your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to late payment. It is of great importance to check carefully before signing the loan agreement.
2. Where Is KeyBank? How Can I Access?
KeyBank is located at 3605 Hartsel Dr, Colorado Springs, CO 80920, United States. Just take a look at the map and find the best way to access it.4. Is KeyBank an Agency or a Lender?
KeyBank is a Bank. To make things easier, iPaydayLoans serves to get you connected with a wide range of reputed lenders over the internet. You can turn to our site to get a fast personal loan with no credit check.6. Does KeyBank Offer Loans With Bad Credit?
Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.