Key Hyundai of Milford Bridgeport Ave, Milford

I had the best car buying experience at Key Hyundai of Milford! It's really hard to find cars right now and Gabe really helped me out. Staff was so friendly, patient and efficient. I Just love my beautiful Santa Fe Hybrid and highly recommend going to Key Hyundai of Milford for your next car purchase. Definitely ask for Gabe!!

Coming here to Key Hyundai was definitely a great choice. They definitely have a wonderful group of people that will work with you without an issue. Other Hyundai dealerships definitely did not give me the service that Key Hyundai did. I arrived 2 minutes before they closed, and they were so generous work with me on a vehicle that I interested in and was able to provide me a very good rate. I would highly recommend them for sure. I will definitely be coming back in the future whenever I am ready trade in and purchase another vehicle.

Let me start by stating I arrived to this dealers 10 minutes to 5pm. I entered this dealership and spoke to isam whom took my information and started working my credit app alongside Francisco and Sylwia. They treated me with respect and did not rush me. I was notified I was approved and isam took took my impatient child and started playing catch with him. (Not everyone gives this amazing customer service) I love this dealership and I would recommend everyone I know to get A plus celebrity treatment. Thank you for being patient and actually staying later even though it is a holiday weekend.

The process of getting my new car was very simple and quick. Gabe was very helpful and made this a very fun experience. This was my first time purchasing a car and I am so happy I decided to do that here! Thanks Gabe!

I had the BEST car buying experience with Gabe from Key Hyundai in Milford. I would definitely buy another car from him and look forward to working with him in the future. Gabe was patient and took his time explaining all the cars features. My Parents also bought a car from him days later because of how professional and kind he was. If you need a Hyundai, please go see Gabe! Love my 2022 TUCSON!

I had a wonderful experience here getting my new car. Isam was extremely personable and helpful. He was very knowledgeable in the cars and was able to help us pick out the perfect car- it even came with perfect little stickers! Thank you Isam for helping us bring home our first car!

Mitchell was the guy! This is a very honest dealership that keeps their words. I flew all the way from Seattle to pick up my Ioniq 5. Also shout out to Nick for reserving the vehicle for me.

Went in to look at their stock to potentially buy a new car and trade in my old one. I spoke with Mitchell and he was extremely helpful during the process and was even able to get me into a new car that day. Thanks for the help!!

I bought a beautiful new 2022 Tucson Hybrid from Milford recently. I was very pleased with the kindness, knowledge, patience and professionalism of all of the staff. I had the opportunity to work closely with Patrick and Nick. The two of them walked me through my first car buying process and made it easy. Plus, I was able to walk out of there with a stunning car. I would highly recommend buying a car at this dealership and in particular working with Patrick and Nick for the best possible experience.

Had great experience at Key Hyundai. Specifically with the help I received from Patrick. I was looking for New Kona and had been calling all over. Patrick took the time to ask me what I was looking for, how much I wanted to spend and reviewed my options. I ended up with the exact cat I was looking for. He has also checked in with me throughout the process. I will definitely work with him again.

I’ve always loved any Hyundai car and always will, so this experience only amplified that! I saw a used car (2020 Elantra) Hyundai of Milford online, and the next day I went with my family to check it out. My salesman, Patrick, was extremely helpful (especially since we came in on short notice to check out the car). We were able to test drive the car, go over details and pricing, and officially bought the car! Any uncertainties we had were completely taken care of by Patrick and his manager + team! We had such a great experience and will definitely be going back!

I had a great experience with Mitch at Key Hyundai. He was personable and professional and was able to help me find the car I was looking for at a fair price. He was helpful with every question I had and went above and beyond expectations. Thank you, Mitch and Key Hyundai of Milford for a smooth car buying experience.

Loved my experience buying my first new car at Key Hyundai of Milford! Mitch did an amazing job at finding a car that fit my needs as well as my budget. In this car market it was tough to figure out what would work for me, but Mitch went above and beyond to help me get the car of my dreams. Highly recommend Key Hyundai of Milford and the salesman Mitch!

Key Hyundai is the finest dealership i ever have had the pleasure to buy a car from. Their high standards of friendly, helpful and expert service is unlike any place I have ever purchased a car from and had my car serviced with. I've been buying cars in the Southern CT region for 53 years and this place is the best!! And these cars are excellent!!

If you are heading to Key Hyundai of Milford ask for Patrick, he is the best! He listened to what I was looking for and went above and beyond to help as much as possible to make sure I was happy with the new car. This is the 3rd time I purchased a vehicle from this place and Patrick has been the best sales person! Also not pushy A+ Thank you!

Patrick was extremely knowledgeable with a laid back, no pressure approach. He was patient in educating me on the car's features and worked with his manager to get a price we were comfortable with. I would highly recommend working with Patrick for a new kind of car buying experience!

My service appointment was exceptional as usual. Always a good experience. Staff very professional and so nice and helpful. Scott you did such a great job and I want your boss to know that because of you I left happy. You went above and beyond what I expected and I appreciate you and the staff at Key Hyundai of Milford.

I walked into key Hyundai of Milford on June 6, 2022 and they were very busy. I asked a young man if I could have some help in trying to find a new car. He’s unsent a young woman named Nicole out to me who is very pleasant. She worked with me throughout the whole insurance process know that my car had been a total loss. Not only was she very kind she was very understanding to my specific needs. Nicole and Sylvia to finance manager or absolutely amazing to work with and I would definitely recommend them 100%. With Nicole‘s kind heart and generous soul she is going to be very successful in this job! If you’re looking to buy a new car or are used car go to Key Hyundai Milford and ask for Nicole she will be more than happy to assist you. Patricia Timmons

I do not recommend buying a car from this dealer. I have had nothing but issues since I walked in the door. First of all, plan on spending a whole day there. The wife and I walked in at 10:30 knowing what we wanted, and we didn’t leave with the car until 6:30. We were told it had been cleaned. Because it was so late, we didn’t review the job. As it turns out, they did a pathetic job cleaning the car. I took it back to have them try again. Still absolutely pathetic. It didn’t seem like they even washed it nor did they move the seats to vacuum under them. I took it home and cleaned it myself. Then I realized that there is a scratch on the door jam with missing paint. I do not remember buying the car like that as it’s fairly obvious and I would’ve noticed it. I wish there was an easy way to give this car back so I wouldn’t have to deal with this dealer anymore.

I am so disappointed! I have two Hyundai vehicles now, a Hyundai Elantra and Santa Fe. I convinced 3 family members to purchase as well. More importantly, I have purchased several, maybe 7 or 8 throughout my life. This is the first time I am looking to take advantage of my warranty and Key won't even confirm my car is there, never mind the process, timing, rentals . . . I am so done with them! My vehicles have lasted hundreds of thousands of miles, until now. There is the original warranty plus a recall on engine monitoring that can cause severe engine damage! Here we are, no vehicle, paying 83 bucks a day for a rental out of pocket and I can't get anyone on the phone! Customer Care tells me they will investigate my complaint and get back to me in 10 days! I just can't tell you how livid I am, especially given my longevity and loyalty to Hyundai! I'm in the dark and this is unacceptable!

Had a deal worked out in principal for a car with a salesman who was a very helpful, responsive good kid. Then the sales manager, NICK, got involved and did something so scummy and dishonest, it totally transcends the reputation car dealers and salesmen already have. I've never seen such sleazy behavior from a car manager before in my life, and Nick is clearly thumping his chest because of the shortage in cars. Enjoy it Nick, it will not last, and then you've lost a potential customer forever. There are other Hyundai dealers in the area, my suggestion would be to avoid this one at ALL costs.

Gabe was really helpful and assisted me throughout the whole process. He was straightforward and gave me insight on the best car the would fit me. As soon as the process started, he guided us until the very end. I would recommend him to anyone that is looking for a car but needs some help.

I was recently in the market for an SUV because it was just time to move on from my Lincoln. I knew I didn't want to buy new and but I knew what I wanted. After visiting more 5 dealerships the previous day, I was kinda burnt out with having to deal with the tactics that many dealerships use to apply pressure on buyers. But I was persistent in not only getting the deal I wanted but buying from a dealer that deserved my business (to be honest). Well, I was sitting at a stop light and happened to glance over to Key Hyundai's lot when I saw the Infiniti I wanted parked there waiting for me. I knew I could afford it but how was this buying experience going to go and was the deal going to work in my favor based on how I'd hope to have it structured. I pulled into the lot and they were closed and would open in 30 minutes. I decided to call them and Alyssa from another one of their dealerships answered. She was understanding, excited and passionate about her role with their company...and I could tell from that conversation that I would get the service, the answers to my questions and the deal that would work for everyone. So I proceeded to wait for the best sales agent there who's name is Mitch. First of all, I could write about 10 paragraphs about this guy. He is an overall great human, but as a sales agent, I've NEVER had this process go as seamless as this. He was understanding, attentive to my needs, and eager to get it done with as little headaches as possible. Mitch is one of those dudes that you'd want to hang out with and chop it up. From start to finish, he kept it real, which the understanding that I want XYZ and he made it happen. Mitch, if you're reading this, just know that I'm telling everyone I know who's in the market for a car to come see you. Shout out to his manager who's name I can't remember, but he was dope too...and the finance manager, she was great. But Mitch, you deserve all the success anyone in this business should get. I look forward to continuing a relationship with this dealership in the future and I give Mitch a ton of kudos for his hard work. I could say more but if you need or want a car, check these guys out first. What started as a day where I expected to sit at several dealerships turned into day that got me out of the door in a couple of short hours that I appreciate immensely. This is why I give these guys a solid 5 star!!! Well deserved. PS...I don't know what you make over there Mitch, but if your boss is reading this...I hope they give you and Alyssa a raise. Employees like them I'd hire in a heartbeat. Love and Light... Blessings!

I called up my sales rep Mitch and said hey man can I get a Tucson? And he said yes you can. He was very knowledgable, upbeat and happy to help. He makes the car buying process enjoyable. Definitely ask for Mitch if you're looking to get a car at Key Hyundai.

I was very disappointed with my experience at Key Hyundai of Milford. I went on a Friday morning (hour drive) for a transaction and was hoping to leave that day with the vehicle. They informed me it was possible, but it would be later in the day, so I just made the decision to come the next morning. I left a substantial and went and got a bank check for the rest. I got a call when I got home that same day saying they would call me when the car was ready because it was going to be in the afternoon. I get the call, go down there (hour drive), only to be ignored by every salesperson in the building. I had to make the initiative to be seen by someone and I was told they’d be with me shortly. After walking through the lot for a bit, I notice the car I purchased, and the antenna is missing. I inquired about it with the sales team, and they told me they would be mailing it to me for me to put it on myself. Had they been better about communicating, I would’ve finished the purchase, however, I requested my deposit back and left. Also, buyer beware with regards to what’s included in the price. When they showed me the breakdown initially, there was an $800 Simoniz charge which they said was standard. When I told him I didn’t want it, he said he could see about getting it removed. Of course, it was removed, but why would they just unilaterally have decided that’s not an option but a mandatory service. Perhaps this should’ve tipped me off in the first place.

We had such a great experience buying a car here. Our sales rep Isam was incredible. Everything went smoothly and I was able to drive the car off the lot within a couple of hours. Highly recommend doing your business here.

When I purchased my vehicle, I had a very positive experience with this dealership. However, I can confidently say I will never purchase a vehicle from Hyundai ever again. My car was towed to this dealership 3 weeks ago because the check engine light began to flash. I was told it is not safe to drive and it needed to be towed to the dealership to be fixed immediately. It has now been 3 weeks and I have received zero update on the status of my vehicle and the service department has ignored three of my voicemails. The dealership also has given me no loaner vehicle which is absolutely absurd seeing as I paid over 20,000 dollars for this vehicle AND it is under warranty. Do not purchase a car here.

I dealt with Mitch to get my 2019 Santa Fe. He was very helpful and in steady contact through text. The initial visit and test drive took longer than expected but it was certainly worth it. Friendly and helpful service from start to finish.

(4 stars only goes to sales, 2 stars when being averaged in to the 0 for my experience with the service department) Purchasing and sales was a joy to work with and no issues throughout my process. All my issues have been with the service department. They have been impossible to contact to set up an appointment. Once I had an appointment and dropped off my car there has been 0 communication. My appointment was for 8:30am for an oil change and I did not get my first communication until I showed up at the dealer to see what was going on around 1pm. I was then told I would get it by close with an additional fix from the inspection they did. It is now after close and still no car, and the same issues with no one answering a phone. Upon arriving there was no one from service to be found, sales had to look through the back for one one and it took about 5 minutes for them to find someone to help me. Very poor customer service and communication abilities from the service department here. Never coming back here, this has ruined my plans and abilities to complete other appointments I needed to attend to today.

I have to say this place has gone completely downhill! I’ve been buying cars from the Milford Hyundai for almost 10 years now, I’ve sent family members there to purchase as well because it has always been a good experience, well not anymore. My last visit to buy a new vehicle turned into a lease, which I’ve never done before and I only did it because the salesperson told me the oil changes would be complimentary which I thought was a great perk. That was wrong because I went the first time and they told me I was being charged. The service department girl was rude as well and this wasn’t the first time I dealt with her. Also I’ve had my lease for over a year and I’m pretty sure someone from the dealership is supposed to call to check in and see how the car is doing but I didn’t hear from anyone. Definitely thinking about switching car brands which is sad as I’ve been with Hyundai for so long and the cars are great but not the people or service anymore.

Driving an hour away to this Hyundai Dealership was well worth it when it came to getting the best customer service in car sales. We went to a few other places, including another Key Hyundai Dealer in Manchester where we did not nearly receive the same service and attention as we did in Milford Key Hyundai. Mitch in sales ran around for us without question attempting to find the right car for us! He was so kind and tried his best to make sure we were taken care of! Diala in finance was so kind and and walked us through the entire process carefully and thoroughly to make sure we understood the deals we were offered. We even received assistants from another person we believed to be a manager who gave us a great deal on a nice 2019 Elantra. Mitch was our go to go though and still helped even after the purchase and even checked in a few days after the sale to make sure everything was ok.

I had an amazing experience buying a car at Key Hyundai! Everyone should ask for Isam as their salesperson. He is knowledgeable and willing to take time to ensure you find a car that fits your needs!

Recently purchased a vehicle with Mitch! We had a great experience! He was super helpful, funny, and answered every question we had! Definitely recommending this dealership to anyone who’s looking for a new/used car!

Had a great experience buying my Santa Fe. Mitch was great to work with! He was very knowledgable and had me in my car ASAP.Everyone we dealt with was great! Would recommend Mitch and Key Hyundai to friends.

I was assisted here by a gentleman by the name "Patrick" and he was highly knowledgable and great to work with. I had purchased a vehicle I am in love with! All thanks to his expertise and his great work ethic I will definently be making my way back here again! I recommend him to anyone, thank you Patrick for your respect and business ,god bless you.

DO NOT go to KEY HYUNDAI!! I traded my leased Kona for a Tuscon finance (love the car and happy to get out of the lease) HOWEVER #1 I still have dealership plates on the car from CHRISTMAS EVE #2 the guy who sold it to us did so with a hole in the backlight and I was able to get in contact with the used car manager in JANUARY who told us it should have never happened that way because it's a safety hazard and the sales person was no longer employed there and to text him a picture of the light (which he never responded to). #3 HAVEN'T heard from them since. I work FULL TIME and drive 100 miles for work a day and go to school on the weekends. Moral of the story: 🚨🚨🗣🗣🗣 KEY IS NOT WORRY FREE🤬

I had an overall positive and stress free experience at Key Hyandi of Milford CT. Isam was enjoyable to work with, honest and straightforward. In the current car inventory environment he really helped me out and managed my expectations. I’m very pleased with my decision to work with their friendly and responsive team.

Gabe and Diala were kind, professional, and patient. I truly could not have asked for better customer service! Next time you’re looking for a car, do yourself a favor and go to Key Hyundai and ask for Gabe! You will not be disappointed. I love my new Elantra!

Worked with max to find a car quick and found us a great deal. He came in on his day off to ensure we were satisfied. 10/10 recommend this dealership and max

Key Hyundai wouldn't make me a deal for 2022 Hyundai Tuscan that i wanted because I didn't have the original title for my trade in. However, I did have a lien of release letter from my previous lender. Well, Brandfon Hyundai made me a better deal accepting my lien of release letter an upgraded my 2022 Hyundai Tuscan Sel package which included a sunroof. Glad I didn't give up. 2 stars because I like the people that work there.

Warning don't do business with this dealership. My stepfather is an 81-year-old man that has been jerked around, ignored, and mislead, for almost 7 months over a warranty issue. The service department is inept and doesn't want to take the time to just address and handle the issue after 7 MONTHS. At this point, it's become a game to just see if he'll go away so they don't have to honor the warranty. I've put in a complaint with corporate and HIGHLY suggest others skip this dealership when considering buying a Hyundai.

Overall a really great experience! Mitch got me scheduled and had the car ready and waiting. Everything went smooth and quick and got to take the car home same day! Big thank you to Mitch and Sylwia

I had a great experience with Isam while browsing for cars. He was very professional and answered all of my questions easily. I am looking forward to buying a Hyundai suv one day and specifically will be buying it in this shop with this great gentleman.

Our sales agent Kurt was very helpful and knowledgeable through every aspect that we had about the process. He was respectful and sincere in all aspects of what we were looking for. Thank you Kurt.

Hyundai is one of the worst if not, the worst dealership to buy a car from. They will have your car sitting there for weeks and still haven't looked at the car, they won't even give you a loaner to make up for the days they having your car sitting there. I will never buy another car from hyundai and I would never recommend them to anyone.

My salesman was Isam, he was excellent! He made car buying a smooth experience. Isam was friendly and very knowledgeable, also very humorous. If you’re looking to buy at Key Hyundai, ask for Isam! I can guarantee you’ll enjoy him as much as I did! Thanks Isam!!

Mitch & Craig were really great to work with. I felt very comfortable, they were not pushy & didn’t try to sell me anything I didn’t want. I’m very happy I went there & got a car I love! 2022 Kona SEL!

Great experience with purchasing my new Elantra at Key Hyundai! Patrick was very knowledgeable and helped me get just what I needed, a great vehicle for my long-distance travels with a lot of cool extras for a little pampering.

Earlier in the month I purchased a brand new elantra from Mitch. All I can say is this dealership is amazing. Very friendly staff and transparent in a world full of dealers who are not. 10/10 recommend! Go ask for Mitch for your next purchase!

I recently bought a 2022 Tucson N Line and love it. I worked with Patrick who was knowledgeable, helpful, and friendly. Overall, great customer service and experience!

Recently came to check out the inventory and had the most wonderful experience. Times are hard yet this experience was one of the best. Isam was super helpful, knowledgeable, and really understood what I was looking for. He was down to earth and made me feel comfortable. Thank you for the great service!

They are so rude they don’t like to help you …. I have. A car under warranty and they talked to me like I was bothering them and they didn’t have time to help me or talk to me … so inconsiderate…. It’s not my fault Hyundai engines are not great and went bad I pay for my car on time everytime and it’s been 7 months it doesn’t work that I’ve still been paying for it and they don’t want to help

Fourth Hyundai, second one from Key, first issue was a 2017 Sante Fe that the engine locked up while driving, a new engine was replaced, except they would not give us a loaner and wanted us to come out of pocket to be replaced later, then got the runaround and was never reimbursed. Now a 2020 Sante Fe with 25000 and a misfire in the engine and they do not want to give us a loaner also they want us to do the same thing cover a rental to be reimbursed later. The vehicle only has 25000 miles on it and 1 1/2 old this will be the last time we purchase from Key Hyundai

Best experience ever thanks to amjad and Patrick for helping me get my dream car this is the best place to go to if you want to start financing a car or even buy in full I really loved how they helped and the way they work to meet our goals and help us when we have a budget planned out

Very informative salesperson, we were well pleased with Max's professionalism, we were comfortable. We would highly recommend Max from Key Hyundai of Milford!

I had the best experience at Key Hyundai. Patrick was very polite & patient with me. 10/10 recommended

patrick was the best help, set me up in a brand new kona, and helped me secure the best insurance rate possible. key hyundai did a wonderful job accommodating and patrick was an amazing salesman. thank you patrick and key hyundai!

Had an amazing experience Isam was very helpful with his vast knowledge of the brand. Making my family happy to own a hyundai.

On May 27, 2021 I went to my Hyundai dealer in Milford CT for service call on my truck. While there i spoke with Mitch Martin one of the sales person there to see what were my options on my 2018 Tucson. Mr. Martin provided me with everything i needed plus more. He made it very easy and comfortable for me to make the decision of purchasing our new car. He listened and after telling him what I was looking for, he came up with the perfect car. For that I thank him. I would differently recommend my friends, family and everyone i know to Key Hyundai. Thank you Mitch..

I had an awesome experience purchasing my vehicle. Ash really made it easy for me with all my specifics. He was very patient and determined to say the least to make sure I walked out with a smile on my face!! Indeed I did! Thank you!!

Had a great experience working with Mitch! He was extremely informative, knowledgeable and courteous. Couldn’t be happier with my Tucson purchase! Highly recommend!

I want to thank Ash for the great customer service he showed me while looking for a nice affordable car that will meet all my expectations. I will definitely be back, and highly recommend him on his expertise in finding what your looking for in a great vehicle.

Mitch helped me get the best deal on my dream car! He also made sure it was detailed, fresh and clean to go. 10/10 highly recommend !!!! Thanks so much

Due to the supply chain issue, I was prepared for some difficulty finding a new car. When I walked in the door I was greeted by Ash. My lucky day! He listened to everything I said & was patient enough to help me find exactly what I needed. I’m a very satisfied customer & highly recommend Ash & Key Hyundai.

Purchasing a car isn’t an easy things specially at this moment. Luckily at key Hyundai, salesperson like Nicole are always ready to help. She spent hours helping me pick the car I needed/ wanted. She made the experience fun and simple.

I was recently looking to buy a new/used car, and a friend recommended, I go check out, Key Hyndai, in Milford, CT.? I could not be more happy? When I first arrived, a young gentleman approached me, and asked if I needed any help, so I explained what I was looking for? He replied, not a problem, let’s go take a look around the lot? Within the first 15 minutes, I saw a car, that I really liked? It had a couple cosmetic damage on it, but we proceeded into the building to get pricing started, after I advised him, (Patrick), where I needed to be, with my payments? He proceeded to talk to the Sales Manager, and within, no time at all, we were able to get to the payments, I needed, to be at? Then, I had mentioned to the Sales Manager, about the cosmetic damage, on the car? He informed me, that, everything would be fixed immediately, and provided me, with a loaner car, as mine is being repaired? I can’t speak any higher, about the whole team, they have, at Milford, Key Hyndai? They are very professional, and courteous? My salesperson, Patrick, worked his tail off to make me happy, and succeeded?I would recommend, anyone looking for a new, or used car, to go see these guys? They have a great team, and they’ll certainly take care of you, and your family, as well? Thank you guys, again, for doing such a great job, selling me, my new vehicle. I’d Especially like to thank Patrick, my salesman, for busting his hump, with all the work, he did? Thank you, Mr. Mark O.👍 Great job you guys!

I had the best car buying experience at Key Hyundai of Milford! It's really hard to find cars right now and Nick and Kurt really helped me out. They listened to what I needed/wanted and came through BIG TIME. They were so friendly, patient and efficient. Showed me cars that fit my price range, space, comfort and travel needs. I went in with my heart set on the Tucson and left with this beaut of a Santa Fe... I absolutely love the color. I highly recommend going to Key Hyundai of Milford for your next car purchase. Definitely ask for Nick or Kurt!!

This is a wonderful dealership, Mitchell our salesman was friendly, helpful, courteous and caring. I'm not a big fan of car dealerships but Mitchell and Key Hyundai really go above and beyond. I've purchased 2 cars from them this year and Mitchell and the staff went above and beyond making sure our process was quick and easy. They try hard to work with your budget and needs. I really liked the fact that they didn't pressure us with crazy add-on packages and hidden fees like other dealerships. I highly recommend you pay them a visit and ask for Mitchell.

If you’re looking for a car and a great salesman……….. 🌟 DAN is the MAN! 🌟 Danny Cyr at Key Hyundai in Milford to be exact! 🙌🏼 I had been car shopping for the past 2 months to get my mom a car for Christmas, going from dealership to dealership dealing with multiple salesmen. Dan knew my budget and exactly what I was looking for. With cars being so high in demand it’s nearly impossible to get exactly what you want in such a short time frame. He kept me up to date with any new cars that came in and did his best to work within my budget. Thanks to Dan I was able to surprise my Mom with a brand new car for Christmas! 😁 Dan is so knowledgeable, patient, kind and super responsive! Once my Mom got the car she asked SO many questions! Dan was so patient, answered every question and truly made the whole experience an enjoyable one. Getting my Mom a new car wasn’t only a dream come true for her, it was for me as well and Dan is the one who made it all possible! I went to over 7 different dealerships, they either didn’t have any cars or couldn’t work within my budget. Needless to say, Dan is a miracle worker! 🙏🏼

Purchased my car a Key Hyundai almost 3 weeks ago. it was a smooth transaction and Gabe made my first NEW car buying experience stress free and simple. Gabe was very knowledgeable and informative in all my concerns and made me feel no pressure whatsoever. I am very satisfied with the whole process from the first time I reach out via their website to the moment I drove off in my new car. Thanks again for the great help Gabe!

The team at Key Hyundai really helped the best they could assisting in getting me into a new car when my lease was up. I never thought I’d ever own a Hyundai but wow have they come such a long way and I really love my new Santa Fe. Kai was a very kind a patient salesman, not super pushy like many can be and I really appreciate that! My only issue was not getting the blue link app to work for a the first week. Thanks again guys.

Patrick was beyond helpful! I called asking to set up an appointment to have my car appraised and he said to head straight over. He quickly found the value for my car and started exploring my trade in options while keeping my budget in mind. It was a difficult task because of the car market right now but he found me the perfect new car that checked all the boxes. Thank you!!!

Mom needed a car . Looked around a bit and then tried Key Hyundai. I'm happy we did. Patrick in sales is a good guy and did a great job for us. Found Mom a nice car. Diala in finance was very friendly and professional. Prepared all the paperwork ahead and had us through the process in no time. Thank you guys. Next time I need a car I will be back to Key Hyundai.

Our salesman was Gabe and he was excellent! He took the time to answer all of our questions and was very kind the entire time. He really helped us get the car and price we were looking for. The entire team at Key Hyundai was great and I would highly recommend them!

I was disappointed at my car buying experience with Key Hyundai. The salesman I was working with Dan, seemed like I was bothering him as I kept waiting for my car to be ready. There were very deep rust spots I wanted touch up paint for but Dan kept saying I will take care of it and order it for you. Just kept brushing it off. I called them about a week later for my father in law who was interested in buying an SUV and no touch-up was ever ordered. With so many people buying cars I guess they just feel like customer service and keeping your promise isn’t as high a priority

Bought a used car here recently and the experience was fantastic. Isam, my salesman was very helpful, responsive, and professional. Price of car was very competitive in a crazy used car market these days. I had checked out other dealers and Key was by far the best. Would recommend to anyone looking for a car.

I went to this dealership on a whim while I was looking for a new car. I walked in and was greeted by every staff member who walked by. I had the pleasure to work with Patrick Tarantino and he helped me find the perfect car! He was very kind, thorough, and got me in my new car almost immediately after walking through the doors. He took everything I said into consideration and was amazing to work with!!

If I could give more stars I would. Mitch was so informative and helpful with getting me into the perfect car that fits my needs and lifestyle. I walked into the dealership knowing nothing as to how to buy a new car but thank god I had Mitch as my salesman to be as patient as he was with me. I will recommend anyone and everyone to go there to purchase their next vehicle with Mitch. Thank you Mitch and Key Hyundai.

I had a great experience working with Key Hyundai selling my vehicle. I emailed with a representative who was understanding of my changing schedule and was always willing to help make sure they were available when I could actually make a visit. Once I was at the dealership, I was fortunate to work with Andre. He was very cool and relaxed which also made it easy for me to relax, this is a very stressful situation. Andre and I spoke on Friday and negotiated a price we were both comfortable with and allowed me a day to think about it. I was only originally planning on selling my vehicle, but another rep, Patrick did show me an SUV similar to what I might have been interested with no pushy motives. In the end it wasn’t something that fit me, I declined and it was fine. All in all great experience, I recommend Key Hyundai, thanks Andre.

Great service! Mitch was the associate who helped me today, helped me realize the car buying process wasn’t as complicated as I thought. Got me in and out with new 2022 Sonata at a way better rate than expected. I Will be coming back for all my cars maintenance needs. THANKS AGAIN!

Great dealership. Patrick Tarantino went beyond to get me the lease I wanted on a 2022 Venue the same day I went to the dealership. He went over the details carefully, answering every question I asked with no roundabout talk. He even had the car for me ready and waiting after they closed. Then had it detailed for me when I came back a few days later.

Mitchell was fantastic! I drove an hour from northern CT because Key had the exact Santa Cruz I was looking for but I was even more thankful to have Mitchell as my sales person. It was a no pressure experience and he walked me through the entire process making sure I was comfortable each step of the way. Would absolutely recommend!

My experience in getting a car when my old one had car trouble was phenomenal. I traded it and am so happy! My sales representative Nicole Cancel was patient, knowledgeable and awesome! She knew how to help and listened to what I needed in a car!

Isam, the gentleman who took care of me in this process of buying my first car, I couldn’t have been happier with the amazing customer service and care that he took in helping me, I was driving my new car home within a week so it was such a smooth process as well, UPDATE so after getting the car and having it a few weeks i started to notice a few things wrong with the car, the passenger side window will only roll up from my side, the antenna is loose, the right headlight was out, but that got fixed and the unlock button fell out of the key fab, I brought it in to get all that fixed and was denied, all of these little things should have been looked over before I even drove the car off the lot, and to too it off I’m still left with dealers plates and still waiting for my plates, also after the car was sold to me it’s like the dealership wanted nothing to do with the problems, which as I said before should have already been taken care of before I picked the car up

I had an awesome experience here - Mitch was especially helpful in showing me all the available options they had as I was looking to make my first-ever car purchase. I came in on a few different occasions and each time Mitch spotted me and helped answer all the questions I had regarding some of the new ’22 Tucson's. I ended up putting down a deposit for one in January, but the next week one showed up at the lot that no one had claimed and Mitch immediately texted me to let me know it was available. Overall, I had such a good experience buying my first car, and would definitely come back here in the future. (Oh and the car is awesome as well!!)

I would advise everyone not to go to this dealership or get a Hyundai period. I got a car with them a few months ago & now it’s recalled. When the issue was detected I was told that it would take 2 weeks to be fixed. It took me forever to get in contact with someone about this issue because they don’t answer the phone. I finally hear back a couple weeks later and the part I need for my car hasn’t even shipped out yet. They do not give out loaner cars and expect you to pay out of pocket for a rental car that you don’t know how long you’ll need it for. Hyundai treats their customers horribly. How is it that my car is recalled for something I didn’t cause but I’m the one inconvenienced. I’m being told that I pretty much have to go carless for I don’t know how long. Horrible customer service!!! I would give them 0 stars but that’s not possible.

My husband and I just bought a car here and it was our most pleasant car buying experience. The entire staff was very pleasant, our salesman Isam was very helpful and the sales manager and finance manager were also great. They gave us a fair price for our trade-in, helped us get great financing and just overall a great experience. We will definitely buy a car from this dealership in the future. Only downside is lack of parking at the dealership due to construction.

We had a great experience purchasing a Tucson Hybrid. Our salesman Ashley was exceptional and made the buying experience enjoyable. Sylwia in finance was great as well and got us out the door quickly. No hassles. Highly recommended.

I recently got a new vehicle from Key Hyundai of Milford and I can not recommend them highly enough! I was especially impressed with my salesperson, Mitch Martin, who made my entire experience at Key Hyundai such an enjoyable one! Mitch's level of customer service is second to none!

I recently went to the dealership in search of a used car. Mitch was very welcoming and quickly guided me through the whole process from start to finish. He made it a very smooth experience and ensured that the car had cleared the safety inspection and was fully detailed before I took it home. Thank you Mitch!

Isam is amazing and very patient! He got me a great offer for my new car, everything went so smooth and easy. He’s very knowledgeable and great customer service! Highly recommend talking to him!

We spent a couple hours with Patrick to purchase our new car, and he was fantastic! He helped us get the lowest price possible, and kept us well within our budget. Thank you for once again, making our experience a positive one!!

AVOID this dealer if you have a car to trade-in. The sales manager offered me about $1 in equity towards a new car while other dealers were offering me several thousand dollars towards a new car. With this knowledge, the sales manager refused to work with me, which is ridiculous and unheard of. Also, consider other dealerships that are not actively under construction.

I spent the last few weeks combing through multiple dealerships trying to find a fair starting car. What I found here at Key Hyundai of Milford blew away my every expectation! Nicole Cancel helped me in picking out the Perfect used and certified vehicle. She was able to work around my budget, educate and guide me on financing plans, as well as thoroughly breakdown all the features of the car that I was looking for. Afterwards her manager, the registration, and finance teams were able to get me an unbelievable APR for my credit and economic range. On top of it all she and her team were able to help set me up with an updated DMV for the new car and state I’m driving in. Their services and customer relations go above and beyond every other dealership I’ve worked with before! Key Hyundai of Milford is THE PLACE to go, and will be my go to for a very long time.

Finding my first car was not easy but thanks to Patrick, I was able to find a car I love. I am so grateful for the help he provided me, definitely wouldn’t have been possible without him. Finally a car owner thanks to him.

I want to give a BIGGGGG THANK YOU to Mitch for helping me get the car of my dreams love my Jeep Wrangler.It was such a smooth process!Picked it up the next day right before my birthday,the birthday gift ever!Thank you Mitch for being very helpful and patient.If you want to get a new car Ask for Mitch he’s the best of the best!!🌟Also thank you Key Hyundai of Milford so much for the help with the process of me getting my car.

I just leased a 2022 Hyundai Santa Fe XRT today & l already love it. The sales person Patrick Tarantino Is absolutely awesome. He was great in answering any questions I had & showed me a lot of the new technology on my vehicle. He helped me set up everything. I highly recommend that if your searching for a new car definitely go see Patrick at Key Hyundai in Milford.

Great experience here financing my first car purchase. Gabe especially was very professional and helpful when running into issues and with questions I had! Very happy walking out with a beautiful honda civic

The sales people are great. The service dept is not. They have had my sons car for over two weeks and not only have they not looked at it THEY do not return calls. We drove up there on Friday May 6th we were told there was a mistake that the car had an inspection sticker and moved way to the back by a dumpster. The assistant manager promised they would look at it first thing Monday and as I'm writing still no call or answer to my calls. I have even emailed everyone and still no reply. So I am saying buy your car but purchase a warranty make sure you can take it to any Hyundai dealership as this one takes your car hostage. Lover the sales dept. Do not love the service dept just plan awful

If I could put a zero review for the customer service I received to the service center I would gladly do so... I've had my car that was purchase in this location for 2 years+, it has been always service here every time it needed too. However, I had an issue with my car that escalated quickly where it needed to be towed. I already had a service appointment on the 30th of April. I called several times to report the issues I was experiencing with my Vehicle. I was told to bring it in, they will service it and try to check it. I understand there are multiple people waiting for their car to be serviced and checked but I was not given not even an appointment for a diagnosis, I was just told "well its going to be about 2 weeks tops, even more" Okay...the service representative named "Courtney" was incredibly rude, had a smirk on her face, and sat there with her hands cross on her arms talking to me unprofessional and very dismissive. I understood that my car wouldn't have been seen for a couple days, I was already upset, disappointed, and aggravated that this dealership does not provide loaners & more of the way I was spoken too and being dismissed. They DO NOT take care of their customers as they state when purchasing a car. It's all persuasion to buy the car, other than that you are on your own. This location needs to have better customer service advisors. That is the last time I will ever go there..... Fairfield Balise of Hyundai, took care of me and they were extremely apologetic that this happened to me as they work for the same company (Hyundai).. they told me to come in right away and at the end of the day I received a phone call with the diagnosis of my car... Just watch out for the people working in this location honestly, they have no customer care skills.

If I could rate this dealership negative a million I would. This is the WORST dealer experience I have ever had. My car died on Easter Sunday so that Monday I went to get a new car. The whole reason that we picked this dealership is that on there website it mentioned that they offer service loaners that was a lie. Picked out a 2019 Hyundai Tuscan, certified pre-owned, filled out all the paperwork but because I couldn't get my trade to the dealer I wasn't allowed to take the car that day. That was the first annoying thing. The car also needed a new windshield so they said they would have the windshield installed the following day and it would be detailed. My husband had to drive me to work because no car so when my car was ready he went to pick it up and drop the title off for the old car and grab the new car. He did this on his lunch break as it should have only taken 20 minutes tops. 2.5 hours later the car was ready. My husband promptly noticed that the windshield had not been replaced and that the car had no gas in it. I called and was advised that the car would need to be dropped off again to have the windshield replaced no loaner provided no shuttle available so my husband again had to take time off from work. We never recieved a phone call to let us know the car was ready and when we showed up there the service people were so RUDE. Car then popped a check engine light. We couldn't afford for my husband to take time off work again so I called to see what day I could schedule for the car to come in that I could get a shuttle or a loaner. Called no answer (several times) left voice-mails no call back nothing. Now most recently the break light went out. I know that that is not something that can be predicted but just something else to come out of this car. Also it has been 2 months and we never recieved any of the paperwork for the car that was signed as we were advised that it was all going to be emailed. Needless to say this was the WORST CAR BUYING EXPERIENCE EVER! I will NEVER EVER EVER EVER go back there and I will actively discourage anyone from going there.

Everyone was quite kind during the time that I was there. The only thing that I would have changed is how long I waited. I was at the location for three hours, however I do not mind it as everyone was very helpful and the waiting room was comfortable and quiet, even though they are redoing the location. Thus far, the location is looking beautiful. For the future I wish they would ask a couple of questions about what the car needs before being at the appointment, making it so they could give the customer an estimated amounted of time they would wait for the car.

What made this dealership a great experience was the assistance I received from Sales. Isam Nahlawi was personable, friendly, and communicated extremely well through out the entire process. His knowledge of the vehicles and financial process brought peace of mind to myself which made the experience all the better. If you’re looking to buy a vehicle from this dealership, I highly recommend you seek Isam.

I would highly recommend this dealership, very professional and customer oriented. I thought buying a car would be a lot more stressful given shortages right now but I had a great experience. Ask for Isam! He was great.

Just purchased a Hyundai Tucson…worked with Gabe he made purchasing a new car during the current economic circumstances very easy. The staff is extremely friendly and easy going, highly recommended asking for Gabe if you are looking to buy a car!!

I posted about 2 weeks ago and was advised to reach out about the absolutely awful experience that I had and still have with there dealership and I still haven't heard anything back yet. So my rating stands at 1 eventhough I wish I could give less. Please see my first post below: "If I could rate this dealership negative a million I would. This is the WORST dealer experience I have ever had. My car died on Easter Sunday so that Monday I went to get a new car. The whole reason that we picked this dealership is that on there website it mentioned that they offer service loaners that was a lie. Picked out a 2019 Hyundai Tuscan, certified pre-owned, filled out all the paperwork but because I couldn't get my trade to the dealer I wasn't allowed to take the car that day. That was the first annoying thing. The car also needed a new windshield so they said they would have the windshield installed the following day and it would be detailed. My husband had to drive me to work because no car so when my car was ready he went to pick it up and drop the title off for the old car and grab the new car. He did this on his lunch break as it should have only taken 20 minutes tops. 2.5 hours later the car was ready. My husband promptly noticed that the windshield had not been replaced and that the car had no gas in it. I called and was advised that the car would need to be dropped off again to have the windshield replaced no loaner provided no shuttle available so my husband again had to take time off from work. We never recieved a phone call to let us know the car was ready and when we showed up there the service people were so RUDE. Car then popped a check engine light. We couldn't afford for my husband to take time off work again so I called to see what day I could schedule for the car to come in that I could get a shuttle or a loaner. Called no answer (several times) left voice-mails no call back nothing. Now most recently the break light went out. I know that that is not something that can be predicted but just something else to come out of this car. Also it has been 2 months and we never recieved any of the paperwork for the car that was signed as we were advised that it was all going to be emailed. Needless to say this was the WORST CAR BUYING EXPERIENCE EVER! I will NEVER EVER EVER EVER go back there and I will actively discourage anyone from going there."

Key Hyundai was incredible to work with. Go see Isam in sales there and you won’t be disappointed. Isam was thorough, attentive, and well-versed in every step of the process. They were very transparent about delivery times, financing options, and all registration logistics which was extremely refreshing. Hoping this elantra lasts me a while, but I will definitely be going out of my way to go back to Key for any future vehicles I need.

Kurt was amazing and helped us upgrade a few weeks ago. It was the best decision we made! Informative, educated, super knowledgeable and incredibly awesome! Def ask for him in Milford!!

I recently purchased my son’s bday gift with Mitchell Martin’s assistance at Key Hyundai of Milford.He was extremely knowledgeable,energetic and friendly .He made the process easier than I initially anticipated.He was extremely thorough at explaining every key feature and detail.Thanks Mitch! He loves his new ride!!!!

Thanks a lot Key. One place with a bit of inventory. Everyone was professional and Ash was great. really knows his stuff. Would come back again for my next car and recommend to friends and family.

The Best Car dealership ever Gabe is the best sales man ever!!!! Honest and worthy ...He will explain everything thoroughly between what you what you can afford the difference between vehicles, options and features non pushy salesman. Tim is also the one of the best car tech customer service he is very nice and informative. Yes I am a verified buyer and I really love everything about my Hyundai Santa Fe sport!! When it is time to upgrade definitely committed to Key Hyundai 💯 !! Only request is I have yet to meet Jill Marriam

Patrick was the best! Definitely ask for him when you come to buy a car. He was very patient and made the process easy.

Wonderful service! I came for my first time car and was not disappointed. Gabe was very professional and personable. I would definitely recommend shopping at this location in the future!

We purchased a beautiful 2020 Santa Fe at this dealership in early May 2021. We had a few mishaps with our salesman who was new there, we were very disappointed in how things were being handled by this person, but then Ash Dimbo was assigned to us and he was wonderful. He explained everything to us and was so helpful. We also dealt with Andre Laporte, the used car manager on other open items for our car and he went out of his way to make sure we were happy with the results. If it were not for these two individuals, we would not be leaving a positive review of this dealership.

After looking at many different car dealerships, my final stop was at Key Hynundai of Milford. At first I was very nervous and didn’t know what to expect since this was my first time buying a car. I met with Isam who was very patient with me and took the time to work with me and figure out all the prices. He focuses on the well being of you and the car rather than just trying to sell you something. Not only did he make the process easy, I also learned a lot from this experience. Isam is very knowledgeable and has great customer service. I am very satisfied with my purchase and I would recommend this dealership to anyone.

Love my new Hyundai Kona! Mitch and Diala were incredibly helpful with the whole process and I couldn’t be happier. I have the exact Kona I was looking for and I’m grateful for the staff’s knowledge and assistance.

Max was absolutely amazing! He hormone the EXACT car i dreamed of in less than 2 hrs ! I cannot believe how seem less it was but he made it perfect! Highly recommend!!!

Just want to say what a great salesman Kurt is this is the 4th car we leased through you and 2nd with Kurt and what a great guy, answered all our questions and you can tell he cares about Me The Customer. Thank you Kurt.

Max was great Super helpful -- I want to add now two weeks since our transaction, Max has continued to help out on all of our follow-up questions and has been wonderful to work with.

I workedd with max and he was really great with helping get the car that i wanted. Great customer service and i recommend everyone to come here and get their car through max

Had a wonderful experience here! Patrick was a great resource during the car buying experience - very knowledgeable and fair.

Max at key Hyundai was absolutely fabulous I'm gonna recommend this man to everyone I know who's looking for a new car what a great experience thank you so much Max

Purchased a new Hyundai Venue from here and was quite happy with the high level of service. Everything was straight forward and transparent. No attitude from anyone, no sketchy behavior, no clique sales tactics and no deception. Plus no surprise fees or unreasonable charges. Things I normally don’t get at dealerships. Any questions I had were explained to me in full detail. And the few important things I forgot to ask were immediately disclosed to me. People were friendly. The sales guy Shannon and the main manager were great to do business with.

Terrible service by the sales team, Salesperson making jokes about bubble tea because of my ethnicity. Just the feeling and vibe of whole team of ingenuity and no respect to the possible new customer and no efforts to making that connection and having a good business relationship, especially general manager saying things like "go take that broken car somewhere else" "go to another dealership, that's fine" awful and unwelcoming dealership I have been to.

I have to say I am very pleased with my visit to key hyundai ! Mitch was my salesperson and was great! He was very helpful the whole time, answered every question with explanation, making me an expert with my new car. Mitch made sure I left with exactly what I was looking for. Very happy customer here, and ID recomded Mitch to anyone looking for a Hyundai.

After many years with Danbury Hyundai, I was disappointed by their service. I decided to head to Milford to get my car serviced and I had the pleasure of meeting salesman Patrick. He was very friendly and accommodating. I explained that I would be looking to buy another car and he was very helpful, not the average salesman that is pushy or too busy. The service and professionalism that Patrick showed was beyond amazing. Key Hyundai of Milford has a customer for life.

I would recommend this dealership to everyone. I walked in to the dealership late one afternoon in November ready with a pre-approval and the VIN for the specific car in hand. As soon as I walked through the doors I was greeted by Nick Pellegrino who asked if he could help me. I told him I was interested in a 2022 Hyundai Santa Fe and gave him the VIN. He let me know that the car was en route to be delivered someone early December and he worked with me to put a deposit to hold that car then transferred me over to Dan Vargas. Dan and I completed the necessary paperwork and 30 minutes from the time I walked in I was promised a call when the car arrived. Dan kept in contact with me until the car arrived at the dealership. On 12/14/21 I walked into the dealership and there was Nick who greeted me and asked if I needed help. When I told him I was there to pick up my car he remembered me and said “we got you a really great deal” with a big smile on his face. Dan walked up to me with a grin on his face and let me know that he would be with me soon. When Dan handed me my keys, I couldn’t believe it. He took me over to the finance manager who confirmed that they were able to secure a better financing through Hyundai Motor Finance. She walked me through the paperwork very clearly and I felt the pride come off of her as if we had known each other for a long time. I couldn’t believe my eyes. I was the owner I a brand new SUV! I was the last customer to walk out of that building and I was the happiest as could be. I could have gone to a dealership closer to home, but I had passed this dealership many times when visiting a friend so I gave it a shot. This was the best decision ever. I recommend anyone and everyone. They take care of their customers.

It was a great experience. My dad already had an idea of what he wanted, Patrick was very patience and friendly he was able to answer all of our questions. I really recommend him if you want to get a new car. Thanks Patrick!