Joaquin Carrasquillo - State Farm Insurance Agent W Elms Rd, Killeen

I have been a Statefarm customer since 2018. Trisha Pickett’s customer service is outstanding, she’s very knowledgeable and always keeps me updated if there are any changes to my policy. I wouldn’t go any other place for Auto/Home insurance. Kudos to Joaquin Carrasquillo Statefarm

I’ve had State Farm before color TV…. Rates always change, look at the market now! But the service has always been top notch. Like a good neighbor…😎

I love this team! Tricia ALWAYS goes out of her way to help me whenever I need her. I couldn't ask for any better service.

First time with state farm, have my cars,RV and house with them, Nichole is my agent, I recommended her, fast, responsible and kind. Try it 👌👍😁

State Farm has helped us so many times over the years. This move to Texas was made easier with the friendly staff.

This place is excellent. Not only it is at a very convenient and easy to find location, but the staff is very professional and easy to work with. They were very thorough on explaining details of my new policy and customer care driven. I was with another well known company for years "G", and after carefully comparing and considering my options, it was evident State Farm had the best coverage at the best price. Shout out to Mrs. Nicole, she was very delightful, diligent and passionate in helping me get settled. I recommend State Farm - Joaquin Carrasquillo's office at any given time. Y para los que el inglés es un poco retante, no se preocupe, en la oficina hablan español y la Sra. Nicole también le puede ayudar. Contáctelos que ellos le ayudarán.

Everyone at this office is extremely helpful and friendly. Trisha is exceptional at her job and goes above and beyond to make sure all of my questions are answered. Best State Farm office I have ever worked with.

They are so helpful. Needed to remove to cars and add new one and they did it without a compliant. Emailed my new cards to me. Also the best price as a few others wanted nearly $300, but they were under $200 for exact same things

Awesome service the first day. Nicole was very kind and helpful as well as Joaquin! 🙏🏿 They walked through everything and made it simple for my switch. Great office all around!

Coming from out of state I needed to get Texas insurance, and I've always had good luck with State Farm back home. Joaquin was very nice and helped me get a good deal on insurance.

The customer service at this state farm was one of the best state farms I have had the plessure to work with. Natasha was friendly and very polite. She answered all my questions and gave me great advice. I would definitely recommend Joaquin Carrasquillo State Farm to any of my friends and family looking for quality insurance.

I worked with Nicole and she was great! I had a lot of questions thrown at her in one call and she helped me with every single one. Definitely looking forward to working with her again!

I have always been pleased with the level of professionalism and customer service I have received from the Carrasquillo State Farm office, the only problems I have faced were not on their end, and the associates did all they could on their part to rectify the problems, Trisha Pickett has especially been helpful, great service for home and auto insurance all the way around.

Every time I need anything they’re always super super helpful. They get things done fast and efficiently and are always super positive and nice to interact with

I have multiple polices here and have had zero issues. Communication is always prompt and efficient. Would recommend to anyone .

I am a very satisfied client for a number of years and I am grateful for the peace of mind doing business with Joaquin and his reputable staff has provided for me and my family. When I first met with Joaquin to discuss my life insurance needs, he took the time to thoroughly explain my options and described in detail the benefits of each type of coverage. I was able to make an informed decision that fit my budget and would provide my beneficiaries support if there was an unexpected event. Since then I added other products and the flexibility of doing so with his staff was greatly appreciated. I am very pleased to write this glowing review.

Nicole was a knowledgeable and very competent resource in regards to our area of need (auto and home insurance). She was always available at our convenience and was super efficient with comparing our current policy to the one we ended up choosing. I recommend her assistance 100%.

Had a great experience with this agent when moving from TX to GA. He was able to accommodate my need to transfer car insurance between the states even though it really wasn't his responsibility. He went above and beyond my expectations. Always had a positive experience when dealing with the office in the last 4 years living in Texas.

My team from State Farm always responds and executes within a timely manner, if not immediately. I have not had any issues with communication nor services. They’re always kind and professional. I’m happy I chose this team for my car/renter’s insurance!

I called to inquire about pricing on our home insurance and changing my boyfriends insurance over to State Farm. I spoke with Nicole. She was kind and very informative. She was able to explain things I was not sure of and was always friendly and professional.

Trisha Pickett is always so helpful! Absolutely recommend.....

I have been with State Farm for almost 9 months now and from day one they have been very helpful and patient with me and my partner as I was added to his policy and as we have made adjustments as needed. Trisha is very knowledgeable and ready to help and gets back in touch with us when we have questions or need assistance. All my questions get answered thoroughly and I appreciate the time and effort this office takes to make sure my husband and I have what we need and understand our policy and situations. I recently had to file a claim after getting hit and Trisha once again was extremely helpful through the process! Thank you State Farm Killeen and keep up the good work!!!