Great Basin Federal Credit Union Los Altos Pkwy, Sparks
+1 775-789-3165
http://www.greatbasin.org/
295 Los Altos Pkwy, Sparks, NV 89436, United States
Services
- Walk Up ATM
Great Basin Federal Credit Union Reviews
C
Great place! Everyone is very kind and helpful! Love these guys
Z
I really appreciate the level of professionalism and the customer-first mentality shown at Great Basin. I've been with them for a few years now on car loans and I'm considering moving all of my banking over to them. I recently bought a car and the term I wanted wasn't offered at Great Basin so I went with OneNevada Credit Union. BIG MISTAKE. They're terrible compared to Great Basin and I'm doing everything I can to figure out how to get it over to Great Basin instead. If you're looking for a good Credit Union, you have found it!
Hi Zack, thank you so much for this stellar review! We could not be happier to hear that you have had such a great experience with us. If we can assist you with your loan questions, or new accounts, please don't hesitate to reach out to us if you haven't already. :)
J
Been with GBFCU over 1 year. At first service was great. Today I went in and asked to speak with a banker about credit products. The teller just said I could apply on the Kiosk/tablet. A banker walked by and asked if I needed help. I was having issues trying to upload my stubs. I said "This is why I wanted to just sit down with a banker and go over my options." She said "I'm a banker and I would just go through the same process." There was nothing personal about my interaction today. I no longer feel like I "Belong". I just wanted to talk to a banker. The computer isn't going to recommend the best option for me. To be completely honest when I was with Wells Fargo I had more personal interactions then this. If the APY on my account wasnt so good I'd go back. If any bankers are reading this just realize that the Kiosks and tablets are taking your job. You are letting it happen.
Hi Jake, we are so sorry you felt this way in your recent experience. We appreciate your feedback for it does help us make changes that ensure our members satisfaction. If you would like to set up an appointment to discuss the options with a banker, we would be more than happy to help.
S
Very helpful!! Is the best banking facility. Very friendly and personalizes their service
Thank you for your review, Shan! Our employees love nothing more than helping and building relationships with their members - thank you for giving us the opportunity!
T
If I could give zero stars I would. There ATM stole my money and wouldn't give me my cash back and the people in the store refused to fix it. Very rude and unprofessional
We are sorry to hear of your frustrating experience. Please contact us if you wish to discuss Shared Branching further to see if there's anything we can do to improve future experiences.
A
The staff are extremely friendly when I first came in the bank to set up an account I was unsure about it. At the start I found that they reassured me and helped me from my last terrible experience with One Nevada. Marci, Audrey, Brandon and Laura are all wonderful human beings and I recommend you go to the branch, it's worth the drive!
N
So I put in an application for a credit builder loan which is kinda like a secured cc. Once my application was sent a representative was suppose to call in 24hrs and finish the process well 3 days had past and I called today only for them to say I did not have enough line of credit basically little to no credit be approved for the 300.00 I was asking for. I said thank u and hung up. Is it not the purpose of a secured cc or a credit builder loan to help build and repair credit! WTH Great Basin and they did a hard inquiry on and brought me down 3 points. False advertising for poor people just trying to build credit
We are sorry to hear your experience was not what you expected. We do wonder if the loan was processed as the wrong loan type. We have circled back with our lending department to uncover any additional information and will attempt to follow-up however possible. We always welcome you to contact us directly too, so we can help resolve any possible misunderstandings on our part. Thanks in advance for the opportunity.
M
Love your institution however you need to upgrade your online payment processing 3–5 days before payment post. We’re in 2021
Thanks for the love, Mrs. Boss Fig. We do apologize for the inconvenience of that timing. We certainly desire to make things as simple and efficient as possible and will jump on the opportunity to process faster should it arise for us. Thanks for your feedback and your membership.
e
Great customer service. Clean banks very efficient. The best bank I've ever did business with. The tellers at all branches are really efficient and really nice. Thank you all for a great banking experience .
Thank you for sharing your feedback, Elsie! And for being a member!
G
Applied for personal loan today & Carla (Los Altos) was very helpful with the process unlike banks that never return your call.Thank you!
Thank you Gene! Your comments reflect exactly what we strive for at Great Basin. We are so glad you had a great experience, please let us know if there is anything else we can assist you with.
Nearby Loan Stores in Sparks
- Payday Loans
- Personal Loans
FAQs
1. How Can I Locate Great Basin Federal Credit Union?
You can call Great Basin Federal Credit Union via +1 775-789-3165. You can fill in our easy-to-use online form to submit your loan request as well.3. What Kind Of Services Can I Get From Great Basin Federal Credit Union?
Great Basin Federal Credit Union provides all sorts of loan services, including: '- Walk-up ATM
5. Is Great Basin Federal Credit Union An Agency Or A Lender?
Great Basin Federal Credit Union is a Federal credit union that accepts all kinds of loan requests including online installment loan services. In addition, iPaydayLoans, as an online loan broker, can connect our customers with our online partner lenders to get easy and fast online loans.
2. How Can I Find the Location of Great Basin Federal Credit Union?
Great Basin Federal Credit Union is located at 295 Los Altos Pkwy, Sparks, NV 89436, United States. Take a look at the map and visit them in no time.4. How Can I Apply For A Loan At Great Basin Federal Credit Union?
You can fill in our easy-to-use online form on their website. If you need further assistance, you can always click here to see what's available for you.6. What Will Happen If I Failed To Pay Back My Loan?
You can discuss the issue with your lender if you are not able to repay your loans. Your lender may adjust the loan plan for you to fit your financial situation at the moment. Check our website to learn more information if, for example, you defaulted on your online title loan services.7. Can I Get Loans With Bad Credit from Great Basin Federal Credit Union?
Yes, it is possible to apply for loans without perfect credit score such as online personal loan services from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online loan platform to get instant loan offers with easy conditions.