Geneva Bank & Trust W State St, Geneva

Today marks probably the 5th time that I've tried to use the ATM here in the past month, and no matter what time of day I go, the ATM lane seems to be inexplicably closed at least once a week. Sometimes there's just cones in the lane; once there was a handwritten note on the screen that said the machine was out of order (the lane was open then, of course); and today someone is painting the building, and their ladder is, you guessed it, right in the ATM lane. I don't have time to go into the bank, and I'd rather be contactless given this whole global pandemic thing. Wintrust's app also has major issues with login, so I can't even deposit checks there or check my balance. If there was any other ATM I could use to make deposits, I would, but there's not. I'm going to be getting an account at a larger bank as soon as possible; I'd recommend you do also.

This is a fantastic bank with a very small town locally run feel to it. I do most of my banking elsewhere but I opened up junior saver accounts for my kids here. Every time we go in we are recognized right away and always greeted with a friendly hello.

Recently set-up a new business. After much research, I felt the Wintrust family of banks was the best option for my business banking needs. From my initial inquiry through account set-up, everyone I worked with went above and beyond to make the experience easy. Excellent communication, easy to work with, and very supportive of my business. Special thanks to Vatsana & Corey for their exceptional customer service and support.

We are account holders and went in to see Darla for notary - she was terrific. Very accommodating - patient & understanding. Thank you!