Erie Federal Credit Union Peach St, Erie

The absolute worst bank I have ever dealt with. The worst customer friendly policies and procedures. My current bank Navy Federal isn't even in the area and have never had one problem whatsoever. I will never do any business with them in the future in any way shape or form.

It’s a Credit Union. That’s the only good. Their mobile app it horrible. Their “mobile deposit” has more hoops than the circus. A feature that is just available to people using other banks is hidden away and has to be “activated” on the mobile app. Tedious and frustrating.

I have been banking here for several years, but today I had a notable experience. I was able to refinance my car loan from another bank at a better interest rate and a quicker repayment time for an amazing monthly payment. I am very grateful as my former lender had made far too many errors for my comfort.

Worst place to get your taxes done the person will auto fill information that is not yours . And when you call they can not help you . They tell you it's not their problem . Your better off doing them yourself or going to someone who knows what their doing

Terrible call center. I have to call during my 15 minute break at work and they NEVER answer the phone. I can't pay my car payment online so I have to wait for a half hour til someone answers. Furious! Get with the times and let me pay online!

Do not trust this bank! I have been with them for 16 years, have had numerous loans and accounts through them over 16 years. Never once missed a payment until the last year. Twice in the last year they have unexplainably taken my loan off auto pay and failed to advise me of any changes resulting in me finding out after the loans being 30 days past due. Reported me to the credit bureau for missing payments and refuse to do anything to resolve the issues. I haven't missed a payment on my credit EVER. These are the only two missed payments both due to the bank stopping my auto pay and failing to tell me. They don't hesitate to tell you when they had to take $5 to transfer money to your own account as I receive that letter like clockwork but can't tell you when they stop your auto pay without your request or permission! Oh then they froze my debit card for the $80 dollars past due on the payment! Also they changed my address on my account due to the

Never answer the phone at any location, set up auto payments they never took it out this is month 2 and it's still the same problem and can NEVER get ahold of anyone

I did mortgage refinance with EFCU and I am very happy. The mortgage counseling is super helpful. If you are thinking of refinancing, they'll help you make sense of the numbers and will help you come to a decision on what's right for you. Whether you are borrowing or investing, their rates are really hard to beat.

I went in and they told me to wear a mask if I’m vac or not or I couldn’t come in I’m calling them today and giving them a peace of my mind enforcing mask bs to ppl

Worst bank in history the transactions take forever to go into the checking accounts and when you have transaction registers and you keep track of your spending you’ll always end up with less because of something they do with pending transactions but I have had nothing but problems with them and they lie on the phone when you try to contact them about any problems