Bianchi Honda Peach St, Erie

This was a super easy experience. service desk people are professional and respectful they actually try to care about you time while there . Erin/ Chris who work on the left side of the service desk are above being just standard employees there on the next level. Truly wonderful to work with who I'm going to recommend to myself and anybody else going to Bianchi Honda for there services. I had my struts go bad and I took my car in at 7:30am it was just after 11:00 am they were finished. Got my loaner no hassle this place is great . I just want to say thank you to everyone who had a hand in my really great quick and easy experience .

I’d been looking for a 2015 Honda Pilot. Brad called me right away to tell me one came in that day. The rest is history. I was very happy with the service Brad provided and, super happy with my new Pilot.

John made getting my new car so easy and painless. I told them exactly what I wanted and what I was able to pay and he came through. John was great to deal with, knew the ins and outs of the vehicle and answered all of our questions and had a great senseofhumor. Everyone we dealt with in this process was fantastic. We will definitely be back and we have already recommended John and Bianchi Honda to a couple of people.

I just leased my third Honda with Bianchi. Once again, the process was seamless. No pressure, low hassle. Dan Milhisler went above and beyond as usual to find me the car of my dreams. The dealership was immaculate, and I was asked no fewer than five times if I needed anything. Lennon in Financial was efficient and kind while completing the lease process. I would recommend Dan and the team at Bianchi without hesitation to anyone looking to buy or lease a Honda.

Great prices and service. The atmosphere is very friendly and they make you feel very comfortable. They all have a sense of humor which was awesome, you don't really find that often. I bought a 2022 Honda Civic, so far I am happy and plan to return for future car purchases.

Excellent customer experience from the start. Josh Elliott was attentive, prepared for my visit to the dealership, and was well informed. I came in knowing exactly what I wanted from the start and he delivered. No haggling, no unnecessary upsell attempts, just professional salesmanship. Well done. I will be back. Thank you, Josh 👍!

Just had a wonderful experience at the Bianchi Honda dealership! My salesperson was Dylan and he did an excellent job answering all my questions, I also talked with Brad and Mike from the sales department, they got a better rate than my credit union could! Can't wait to pick up my car tomorrow! If you're in the market for cars, this is the place to go! I know that the dealership will be reading this review so please give Brad, Dylan and Mike a raise for the wonderful job they did!

I decided to purchase my leased 2020 Honda CR-V. This was the most seamless car buying process I have ever encountered. Brandon was thorough and pleasant and made the experience a great process! I would recommend Bianchi Honda for all your car buying needs!

I was told my vehicle was ready to pick up after service was completed, only to find once I got there and over $200 later that the issue was not resolved. They were closing and couldn’t figure out the problem so I had to leave it again over night and was told it would be “no charge” the next day…. Well the next day, they still couldn’t figure it out, finally I was told they had to order parts and it would be another day and of course they were charging me! Hard to have faith in service that keeps changing its story at the customers expense and time.

They gave me such a smooth process for my first time buying a New car! Cody was super friendly and helped us along with everything we needed, and at one point, the owner even came to greet us and make sure we were doing good.

Brad was an amazing person to work with when shopping for a car. I told him what I wanted and he was able to find me exactly what I had asked for with even more great features in a short time period. As soon as he picked out my car I knew it was the one and he worked very well and fast to get me in and out with my great car.

I had no trade and conducted the deal via phone, mostly text. My salesman, John, did an excellent job. He answered my questions, ordered the accessory and had it installed, and had the car ready for me to drive it off the lot. Lennon had the paperwork ready and I was in & out of the dealership in under 30 minutes! I drove 3.5 hours to get the car and it was worth it. John texted me the following day to follow up and thank me for me purchase.

I needed a new key made because I had lost mine. They made it so simple and fast to make a new key!! They also washed my car, filled my fluids, checked my battery and other services!! I was so impressed with the kind customer service, speedy technicians and comfortability of the waiting room. Nothing but good things!

I just wanted to let you know that I get a kick out of your commercials featuring Max... he's so adorable! It speaks volumes of the integrity of your company and belief in your product. I would love to know if you rent your used cars as I haven't been to our beloved peninsula in years since my 2002 Hyundai rusted beyond repair over five years ago. Hugs to little Max 😊

I’m very happy with the service I receive at Bianchi Honda. I recently scheduled an oil change and a trip check because I have a long road trip planned. Caleb was great in assuring me that everything is in good condition and safe for my trip

Bill Donor was great to work with! I bought my Honda Passport in June and it was a very easy experience. I’m very happy with the customer service and will definitely go to him again.

Josh was very helpful, set my car up for me. Gave me a lesson on how to use the various components on my dashboard. He made the whole buying experience pleasurable with his knowledge and professionalism. I highly recommend him👍🏻.

I've always given 5 stars to Bianchi Honda but today I had my Honda CRV in for the semi annual auto butler. For some reason they disconnected something and I had no center panel display....home, radio, phone, auto android ...everything on the center panel. It was easy to turn it on, just followed the prompt, but now my phone book has disappeared. Not sure what else was wiped out as I just picked the car up. I'm not sure why this was disconnected....it never was before...and I was not told about it. Sorry I downgraded my rating but I feel this is unacceptable service to rate it 5 stars. The auto butler aspect was great.

Second time buying a car from Bianchi Honda and its been the best experience , Mike put no pressure, easy to talk to ,great customer service. I love it and Bianchi Honda is highly recommended if you ask me.. Thank You mike.😇

Bianchi Honda got our van in quickly and were able to take care of everything quickly! They were great with communicating what was going on while it was there. We appreciated the experience!

Overall great experience car buying. Today's market is very competitive due to shortages and my salesman Dave R. did great getting me the car I wanted. I'm looking forward to servicing my vehicle there and will recommend others to shop at Bianchi Honda. Update: I've had my car for about 6 months now and had my first oil change/tire rotation. Quick and efficient service, in and out. The scheduling online was user friendly. Still very satisfied with my choice.

Dan was great and helpful through the buying experience despite the wait for the car due to delay after delay of the car being built. Love the car and was worth the wait. Came in to get it and was taken care of and driving off the lot in a couple hours.

Brought vehicle in for “Just an Oil Change” asked dealership not to wash vehicle, or check tire pressures, or fill fluids, because I always do those tasks myself, and that service is not needed. However, why in Gods name would technicians play around with the controls in my vehicle?? Lights were on auto (where I want them set) when I brought car in, wipers delay was set at the setting I prefer, and fog lights were set to the on position. When I got the vehicle back, (Mind you they only had to change the oil) the lights were in the off position vs. auto, fog lights were turned off, and wiper delay was set at the fastest speed. THERE WAS Absolutely NO reason for any of these items to be touched, period. I gave strict instructions to “Just change the Oil” nothing else. Perhaps I will go somewhere else for an oil change next time, maybe to someone who can follow directions. 4-4-2022: Just had my Si in for an oil change again, all went well, no issues, and Bianchi did a good job. On this visit, I am pleased that things went smooth, and the Techs took care of my vehicle like it was their own. A good service day! As you might have guessed, my Si is important to me, it’s my only vehicle, I take care of it, and expect the Dealership to do the same. Today, they did. Thanks Phil and Crew for the great service. Other than myself, they are the only crew I trust my Si to. Adios,…..

Another easy lease agreement thanks to Josh Elliott. We worked out the details over the phone, and the next day they had our Honda Pilot ready for us to pick up. Signed the papers and drove it home!

My service tech that always services my CRV is great. John Lorei always does the job effectively and efficiently and fixes the problems that I experience the first time. Honda is place that gave me the best experiences I’ve had when getting my car fixed.

Making the appointment for service was quick, convenient and easy. The service department people were polite and informative. All the work was finished in a timely manner and I was very pleased with the entire experience.

Bianchi Service is top notch. A state inspection and tire rotation took less than one hor and 15 minutes and getting a freshly washed car back is an added bonus.

I was disappointed that what I asked to be done, wasn’t. Sure it was to rotate my tires but apparently the mechanic didn’t feel it was necessary. It’s because I rotate them. My assigned service advisor never showed up and my free wash was a disaster. Max needs to spend a bit more time in service department. No, I don’t need anyone to contact me

I told the lady that s scheduled what was going on with my car. She asked someone. Got back on the phone and gave me appointment I asked for a car to use and she said no it will only take a hour and they don’t give loaners unless it’s over a hour. So when I came for appointment. They came told me that it would take another 2 hours. Because. I had a new windshield put in. It’s cam came loose. The guy had was apparently new talked to another guy. And said they work with safelight a lot. Then all of a sudden they wouldn’t call saflight. To see what they would do about the problem. And $413. Out of my pocket. Wasn’t happy. Would not go to daft light. For a new windshield. They don’t know what they’re doing. And Honda won’t try to help customer out.

Caleb and shuttle driver John were absolutely wonderful and thoroughly helpful. We were on vacation in Erie when our honda pilot's horn alarm startrd going off radomly, almost getting us kicked out of our hotel. At wits end we drove to Bianchi honda and within hours they pinpointed the problem and disconnected the hood latch alarm sensor. Great people, fast affordable service! I cant say Thank You enough. Saved our vacation! Robert

Mike Vogt was fantastic! The entire team was great too. Very professional, knowledgeable, and made us feel comfortable. Highly, highly, highly recommend!

I brought my car in for repairs, and I was very satisfied with the experience. My customer rep (Colby) was very knowledgeable and kept me well informed at every step of the process.

The Service and Parts departments are very helpful. You have good people for Staff and it makes it very pleasant doing business with Bianchi's.

There were able to schedule me for the following week and did not have to wait. Have a nice area to wait in. Had to leave a week after so I was able to get everything with the car done before then. Thank you.

I worked with John Woodruff to trade in my 2019 Honda HR-V and lease a 2022 Honda HR-V. John was an excellent person to work with and the transaction was very smooth. I am very satisfied with Bianco Honda and very appreciative of my experience with John Woodruff.

Henry is awesome and we enjoy working with him. First a Civic, then a CR-V and now a Passport! Love it!

Bianchi made the whole buying process easy and smooth, my sales guy Joe was awesome and so was everyone else, definitely going back and referring all my friends

Very good communication. Got straight to the point and no haggling back and forth. One of the few dealers not to be charging a market adjustment price above MSRP at this time.

Just got a Honda recently and took it up for routine maintenance. Quality work and quick, plus the car wash at the end. Awesome.

Love my pretty 💙 car. It looks so nice after it was cleaned and washed. Auto Butler is worth it.

I am very happy with my purchase and the service I received at Bianchi Honda. Henry Aldrete Jr. is an excellent salesman. He went above and beyond to make the car I bought perfect! I asked for 4 new tires to be placed on the vehicle, and he got them replaced with an even BETTER quality tire. He also got me a brand new inspection, all fluids changed and certified the car too! He explained all the features of the car, and made sure I was happy with everything. I will recommend him and return to see him for future car purchases. Thank you Henry !!!!!! Mike and Brandon were very nice and pleasant for the Finance portion of my deal too!

Great service team... when you buy your next new vehicle be sure to get the Auto Butler service as well...car looks brand new !

Thank you for the efficient service of our Odyssey. Chris at the service desk was exceptional and most understanding. Travelling the distance we do from Seneca ,PA, for a planned 2 + hour service, the loaner vehicle was most appreciated. The service scheduler had refused us and caused us to find it necessary to change our plans ahead of the visit.

Was very pleased with my experience buying a vehicle today. Picked out a vehicle on line, researched the price and found it to be a fair asking price . Drove up to see the vehicle and I thought I was treated fairly. I was happy with the trade in value assessed to my car. I was also surprised to see that there are perks now for buying a Honda certified vehicle. It took longer than I thought but buying a car in like that. The salesman Steven was very knowledgeable and the financial gentleman was great to work with. All in all it was a good experience.

I've never had such a positive experience buying a car. Henry was down-to-earth he explained everything wonderfully he was friendly he was helpful and the finance manager was the same. I would highly recommend the dealership to anybody and I would tell them to ask for Henry!

Forgot all about inspection and they got me in quickly. Gave me a call when it was all ready and when I went to pick it up, they pulled it into the garage all washed and clean and ready to go. This is the friendliest and most efficient service department I deal with .

Called the service center this morning for a”low tire pressure “ message, that had been coming on for a few days. Even hours after putting air in the tire. Was given an appointment that afternoon. When arrived was taken care of immediately. The tire was repairable. A long nail was angled in the tire somehow. But because we had bought the tires at Honda the repair did not cost us anything because it was considered a “road hazard”. Very good service. Very comforting.

Today was my Auto Butler appointment. For $21.00, Bianchi Honda will pick up your vehicle at your home and bring it back when it is finished. Because of Covid, I was thankful that I didn't have to sit in the waiting room for five hours. Thank you for the valet service!

First time buying/leasing a car and was very nervous about finding a car I could afford that was a newer model and wouldn’t need tons of repairs. Josh Elliott made me feel welcomed and at ease the first time we met him. He stayed late to accommodate our schedule and find a great deal on a Civic. Brandon Kemmer also worked some financial magic so that I,a person with little credit history, could still take advantage of a good opportunity for an affordable car. Josh stayed with me when he gave me the keys to the car to run through all the “bells and whistles” of the 2022 car. (Note that my previous car was a 2008 Subaru that was duct-taped together, so having automatic headlights and a rear view backup camera was quite the novelty.)He didn’t have to do this but he did, and I’m very grateful for that. Bianchi has an excellent reputation because of the enthusiasm and care their sales team puts into making the customer feel like they’re valued. Thanks guys.

Great service! On time, professional, team that cares about their customers - and clean car to top it off!

Absolutely, the best experience I have ever had purchasing a vehicle. Mr. Vinnie was straight forward, personable and professional. He answered any questions we had. Our finance guy was amazing as well. He was able to answer our questions as well as educate us. Thank you for your honesty and professionalism. BEST EXPERIENCE EVER!

I always have great service at Bianchi's. However, every single time I take my car in for service, the radio, lights and seat have been adjusted. I have a bad back and asked the technician to make sure the seat was not moved. Guess what? It was moved. KEEP YOUR PAWS OFF THE FUNCTIONS ON MY CAR!!!!!!! This is soooooo frustrating.

I was very pleased with my Auto Butler experience. My car was thoroughly cleaned inside and out. It took the length of time I had been told it would take and I sat comfortably in their waiting area until it was complete. The staff are always competent and courteous and patient with my questions.

There aren’t enough stars to disperse to Bianchi Honda. For the best deals, best service, and experience, who wouldn’t want to buy a car here? No other dealership could ever make you feel more like family than Bianchi Honda. Thank you again for making me feel at home as always with this purchase.

Great service from Christian and the service department at Bianchi while I waited for mounting and balancing four snow tires and changing the oil and filter. Got my Ridgeline in right away, returned it when they said they would , and at exactly the quoted price. Very friendly personnel. A comfortable waiting area with good coffee and snacks. Highly recommend Bianchi.

Dave R is awesome!!!! I came in today to look for a vehicle and he greeted me with such a positive attitude! Dave was extremely personable, easy-going, knowledgeable, patient and informative!!! With the way the economy is right now and most businesses being short staffed causing employees to project their stress onto customers, it was very pleasing to feel welcomed and at ease while there, today. Great staff! will definitely return!!!

The Service Department was outstanding. I did not purchased my used Honda from Bianchi, but was still given all the care and attention to detail I would have expected if my car had rolled off their lot. The techs gave it a thorough inspection, necessary due to the car's high mileage. The manager gave us an itemized list of the one additional service that should be done that day, a filter change; and in order of importance things to look at in the near future, a belt, seal, and fluids change. My CR-V will be coming back here for service for as long as I own it. And, I hope my next vehicle will come from Bianchi.

I had a great experience with Henry he was friendly and welcoming and his demonstrations were great to learn the new technology that CRVs can offer now. Henry and Mike made my first car buying experience a great one from Bianchi Honda 5 stars all around !

I am so happy that I chose Honda when I was looking for a new car. I was at your dealership yesterday for the yearly inspection, an oil change, & the mechanic recommended a tire rotation. My appointment was for 10AM. I got there early and my car was taken right away & it was finished in a little over an hour. Everyone I dealt with was very professional and very helpful. I would recommend your company for the quality work you provide. Thank you.

Jason was excellent. Made the experience easy and kept me in the price range I wanted. Got a fair offer on my trade in.

Excellent service and very comfortable waiting area. My car was finished in less time than they estimated. Couldn’t be happier with Bianchi Honda!

Josh Elliott was Great ! I would highly recommend the dealership Bianchi Honda to any friend or family looking to purchace a car . 🚗 I had a great Exprenice 👍

Left my car overnight for service with note specifically saying not to do anything without calling me first as well as called first thing in the morning reinstating that and they went ahead and gave me a $45 oil change without my approval smh. $1500 quote for the work I needed done… got a quote for $600 for the same work by another garage

Bianchi’s quality, amazing service, and competency can’t be beat. They’re the best!

5 stars to the sales team and Brad in particular. He went above and beyond to find a great car for our teen driver!

Cody Amann made the car buying process seamless and enjoyable. My wife loves her new car. You da man, Cody!

Professional straight forward deal. Nothing unexpected from order through final paperwork. Corey and the entire Bianchi were great to deal with.

I want to thank everyone involved with helping me purchased my new car they are very polite fun to work with amazing how little time it was to purchase vehicle thank you all for a great experience in sales all of u are amazing

Dan and Lennon were wonderful to work with. We are excited to drive our 5th Honda vehicle!

Appointment was easy to make. And the date and time were convenient for us. An estimate for the total cost was given and an estimated time for completion of the job. We were called for a recommended tire rotation. Our Odyssey was done before estimated time even with the tire rotation. I feel that the cost was reasonable for the service that was done. Service personnel that we had contact with were all friendly and professional. And that’s why we have all of our services done at Bianchi Honda. Thanks, team!

I got my 2019 Honda Pilot serviced and quality of service was excellent. The service , state inspection & emission was good to complete in 2 hrs . The staff & service were good..

I was having an issue with a vehicle that I had just purchased from this dealership so anyone could imagine the frustration that I was feeling. However, after speaking with Darryl in the service department and getting my car down to Bianchi Honda, not only did I get all of my questions answered but the problem with my vehicle was found and fixed immediately. I really appreciate Darryl’s help and customer service, he’s amazing!

Don't purchase the auto butler. What a rip off. Jason and the salesman convinced my husband and I to buy it because we have young children and wanted a dark interior, but they did not have the vehicle we wanted with dark interior, only light gray or tan. I just picked my car up today from my second auto butler appointment, and these are the results. A seat was dirty after the I picked it up from my first appointment, but I thought I'd give them the benefit of the doubt. You are better off not purchasing the auto butler and saving that money to take your car to Delta Sonic and have them detail it a couple times a year. Delta Sonic is a lot cheaper and they do a much better job!!

Great service as always at Bianchi Honda for my annual inspection, oil change & tire rotation. Thank you!!!

Zachary was great, although I was an hour late they still got my car done. 10/10 everytime.

Can’t say enough about the purchasing of a vehicle experience at Bianchi Honda! Friendly honest salesmen, great pricing and overall experience was excellent. Even got the chance to meet and speak to the owner Jason! Will definitely go back when the time comes for a trade in.

We’ve had a couple of great experiences at Bianchi Honda. We’ve always been treated very well. Dylan is an awesome salesman. He’s very honest and respectful, helpful and always looking out for us. We will always deal him in the future. We were treated like family at Bianchi Honda and we will be customers for life!

Fantastic experience, called about a vehicle we were interested in, schedule a test drive that same day. Stephen K in sales was professional, friendly (not high pressure) and made the experience extremely comfortable. He was very knowledgeable about the vehicle and the process, and super willing to go an extra step to secure paperwork we needed to complete the sale. Mike M is the finance side also super professional, knowledgeable and friendly enough to make the process super comfortable. We have dealt with the service side of Bianchi, but had never purchased and would for sure go back!!!!! 5 star encounters all around!!!!

From start to finish, my car buying experience with Bianchi Honda was not only stress-free, but downright enjoyable. Josh, Joe, Mike, and John from the sales team were all super helpful and just cool dudes! And Mike from finance made everything very digestible and transparent. Not to mention the always incredible Jason and Honda Max 🐾🐾🐾

We worked with Dylan Reynolds to buy a Honda Pilot Elite and had a wonderful experience! From the time we showed up, to the time we drove off the lot, we felt like the only customers at the dealership. We were treated like gold; greeted by everyone, offered drinks, took a quality test drive to ensure we were comfortable with the vehicle, and were not pressured at all to buy! We left on Saturday and returned on a Monday, after finding out that Mike M at Honda could get us a better rate than our very own credit union. They did everything to show us that our business was appreciated. We will definitely be back!

Buying a new car at Bianchi Honda was a really pleasant experience. Josh our sales person and Lennon the financial service person were both extremely attentive and courteous. My wife and I had a good time with both personnel and that made the time needed to complete the sale just fly by. We both highly recommend Bianchi Honda for a great dealership and Josh for a terrific salesman.

I purchased my vehicle from Bianchi back in 2017. I have had it service there a few times since, they are always very kind and professional. I feel they don't stop caring about their customers after you make a purchase. They give me service and price above my expectation, every time. This is a great place to purchase and service your vehicle.

I could not ask for better service. The people are extremely friendly and the waiting area is like a home. Great experience at Bianchi. I am so glad I decided to have them work on my vehicle and I always will for as long as I own it.

Had another great experience at Bianchi Honda. All the staff were helpful and knowledgeable. Special shout out to my salesman Dan Milhiser who went above to get me into my car. Always a pleasure to work with Dan

Loved the service that I received at Bianchi Honda. I don't own a Honda. My car died outside of the dealership and the service agents were so helpful. They made room in their busy schedule to fit my car in and then they gave me a ride to the airport to pick up a rental. My next vehicle might be a Honda.

Working with Dakota Pierogi was a pleasure. He was very professional and informative. He was courteous and showed my brother and I a few vehicles and I was able to find one that satisfied my needs at a decent price. I would definitely look for another vehicle in the future from Bianchi Motors.

Everyone has always been amazing at Bianchi. Nadia helped entertain my kids while we got an oil change, Dylan was so helpful when we were searching for the perfect used car & Chris in service was amazingly kind. We’ve always felt taken care of at Bianchi!

Outstanding Excellent Experience purchasing a car from Bianchi! Salesman Dakota Pieri was phenomenal and went out of his way to make things go smoothly. Will definitely recommend to friends and would buy there again. Thank You!

Excellent service, this was the 5th time we leased from Bianchi Honda Bill Donor is a very good sales person, we've dealt with every time. We appreciate the service we get Highest rating! Thanks to everyone involved.

I was pleased with my service and Caleb Corder answered my questions and was very professional. I would like to know why when I got home yesterday I got an email from Bianchi with discounts on vehicle service after the fact. I even asked if their were any discounts. With my bill $600+. I think I should have gotten $30 off. I scheduled this service on Monday. I would like an answer. Thank you. Mary Ann

My husband and I have been purchasing from Bianchi Honda for the past 8 years. Since our first visit, we have had nothing but amazing service and experience. We have had the same saleman (Dan Milhisler) this entire time and he had become more like a friend to us then a sales person. Him and his team also work diligently to get us the best deals possible. We also spread the word how great Bianchi is and have pointed our friends and family in their direction. Thank you again to Dan, Eric, Jason and everyone at Bianchi Honda for yet another fast, easy and great experience!

Brad was extremely helpful in find a car that fit my needs. The entire team were friendly and made the process of buying the car easy and answered my many questions. I will buy from them again in the future and will recommend them to my friends

Though cars are hard to come by these days, I still got attentive and helpful service from John Woodruff at Bianchi. Always responsive but never pushy. A refreshingly good car buying experience.

The advisor was very professional, respectful and understanding. He addressed all my concerns with the car, and the necessary repair was done. I’m really satisfied with their services.

Scheduled service to fix my computer system (frozen screen). The service team troubleshot the problem, fixed, and tried to recreate to ensure it didn't happen again. The technician called me to relay their analysis, gave me a well written write up, and had my vehicle back (and washed) promptly.

I had been shopping for over two months for a vehicle and just happened to stop in at Bianchi one evening to see what they had available. Brad immediately helped us. We were looking at used but with the market pricing right now we looked at new also. Brad grabbed the in transit and found a vehicle with everything we were looking for at a great price. The vehicle arrived a week before promised and Brad came in on his day off so we could sign papers and take it home. Thank you everyone at Bianchi!

In this crazy car market, Bianchi Honda was outstanding and customer oriented. We found a car online on a Saturday and had a deal put together pending a test drive the following Monday. We had over a 2 hours drive to Erie and test drove the Honda Pilot. During the test drive we discovered a minor issue that needed addressed. The service department took less than an hour to solve the problem and we finished the deal. In a market where some dealers are taking advantage of customers, the crew at Bianchi (Dakota, John, Mike, and John from service) were professional, friendly and got it done. Thank you.

Josh went above and beyond with getting me comfortable in my new Honda HRV! I was astounded how quickly we made it work (trading in a lease) and he is so personable. I can’t say enough positive things about the experience. Just a genuine kind person and business.

I went to this dealership looking for any vehicle besides a Honda. I wanted an suv, but I never cared for the CR-V’s or any of the other SUV’s Honda had to offer. But after my salesman did a deep comparison of the CR-V to the other SUV’s I was interested in, there was no comparison. The CR-V was the best choice hands down. I greatly appreciate Henry (Poncho) for staying past closing time and working so hard to make sure I was completely satisfied with my purchase. He made my cousin and son feel very welcome as well and he put extra care into our experience at the dealership. His customer service is like no other! I really feel like he’s apart of the family now and I’m super proud to be apart of the Honda family too!👍🏾

I could not have had a better experience ,everyone was so friendly and helpful ,I really enjoyed meeting the owner and talking about his awesome pup ,and seeing the commercials ,you can always trust someone who loves dogs !! also Cory "the sheep" was a wonderful salesman even though I hear he struggles with his golf game ,he knows how to treat a customer right !!! Absolutely fantastic !!!!

I really enjoyed the help that Caleb gave me . He looked up prices for tires and informed me that you did match price on the same tires. Always a nice experience at your dealership. Thanks again Denny

Was in need of a reliable used car, and Mike Vogt along with others at Bianchi Honda made it happen in just a few hours! I highly recommend them due to their honesty, knowledge, and amazing customer service!

Very excited about my new Honda CR-V. Corey and everyone else were great to work with. I love all the perks that come with buying from Bianchi.

Such a pleasant experience honestly, 10/10 would reccomend. Staff was super friendly and helpful. Dylan was a wonderful salesman and definitely puts his customers first.

I always experience quick and friendly service. The waiting area for customers is very nice. I find the overall experience of going to Bianchi Honda to be great!

Always a pleasure dealing with Bianchi. All staff are professional, knowledgeable and customer oriented. Their car selection is also great

Cody and Branden gave us a wonderful car purchase experience, helping us troubleshoot some issues and always keeping us informed of the status of things. We look forward to working with Bianchi again in the future.

Very efficient and professional service as always. My Service Advisor, Adam Vale, went “above and beyond”. Justin has a lot to be proud of at Bianchi, Honda!

We’ve always had great experiences at Bianchi Honda and today was no different. Friendly staff meet you at the door and spend lots of time and effort to help you find the car that will meet your needs!

Ted Rau is great to deal with. I got a CR-V Hybrid when the other Honda dealers said it was impossible. Ted made it worth the trip.

I am Willie Peck I was contacted by How about a car he had for sale 2019 Malibu with 65000 Just what I wanted We talked he was cook answered my questions and invites me down to get it(is he admitting this) Anyway after a while he texts You can't have this car. "Rust' waaaa! Lame "Our Cars pass a 21 point inspection before they are brought to you" .your motto! Rust???????? I want my car and I want it free My people been getting duped for years I belong to a world wide org. I want my car Free Willie Peck

As always, going to Bianchi Honda for vehicle maintenance of my CRV is a pleasant experience. The staff are always professional and friendly.

The service was fantastic and Brad was incredibly helpful with every aspect of the buying process. When the time comes to purchase another car, we’ll be back ASAP!

This was my first experience buying a car through a dealership so I didn't know much or even what to expect. Brad answered all of my questions and then some and was more than happy to do so (even the silly ones). Thank you to Brad, Mike, and the Bianci Honda Team.

Great experience, definitely have a new place I will continue to support!! All the guys were amazing and were able to get me in an awesome car at an amazing price!!

Always a pleasure to work with Dan. This is my fourth car with them and he always makes the transition smooth and quick!

I went there with an idea in mind of what I wanted, and they were able to help me find exactly what I needed very quickly. The entire process took about 3 days before I was out the door with my new car.

This dealer has once again done an amazing job. I've bought my last six cars there. Check out Dave Reash he is amazing salesman! Friendly staff and amazing dealership the owner is awesome too. I highly recommend them.

I had NO intentions of buying a car that day; only to test drive one for a future purchase. The salesman, Joe Denning, was extremely knowledgeable and low key; he did his job well!! End result; we drove out with a new (for us) Honda! The whole experience was the best car purchase experience ever!!

Zach was professional and attentive to my repair concerns. The repairs were done correctly. That comes as no surprise, as I've been a long- time satisfied customer of Bianchi Honda Service and Sales.

Great selection of new and used cars. We worked with Dylan and he made everything so quick and easy. We will definitely be purchasing our future cars from here!

I had a great experience at Bianchi. Brad was great! He got me a super deal. He was very helpful answering all my many questions so that I could make an informed decision without being forceful. Everyone at Bianchi was very friendly made us feel at ease. I was so happy I stopped I got a great car. Thanks Brad!

Mike Vogt was tremendous to work with, as well as the entire staff at Bianchi! I will recommend him and Bianchi to anyone who is looking for a vehicle. This is our 3rd vehicle in a row that we have gotten from Bianchi. When we are looking for a vehicle it will always start, and most likely end at Bianchi. Thank you again!

Went for an oil change. There was a problem from the previous business I had last had oil changed at. The salesman was so honest and helpful in instructing me how I should proceed and giving me all the information needed to take back to previous business. I worried when I said I didn’t know what to do that it would have been a signal to take advantage of my situation, but Clearly was not the case!! Thank you Darryl

Wanted to thank Ray Babb for his knowledge while working on my car, Tyler Biebel for keeping me updated throughout the process and answering any questions I had, and Zachary Nick for the excellent customer service and professionalism. Although the price was a lot higher than an independent shop I could really trust these individuals and they made the entire process super simple. All three are professionals at their job, thank you guys again.

I love the Honda Dealer. I love that they are honest and don't try to get over. My only complaint would be that when arriving for the work and getting the quote, I believe that they should include the tax with that or say this is not including the tax. Most customers would think that that is the total price. I was surprised when she came back and said that it was around $40 more then what she told me when I was signing the paper before they did the work. Overall, my experience was great. They were very timely also.

They work hard to keep you a happy customer and leave with something you like. I definitely would recommend buying a car here. I dealt with Brad Varner and he was excellent. His associates Mike and John did their best to help me be satisfied and they succeeded!! Thanks again.

Excellent service, excellent personnel, I will always go with Bianchi Honda. One thing I wish that you would go back to having snacks I miss the chocolate chip cookies in the Oreos. I wish this pandemic would be over.

I just became apart of the honda family and lease a All New 2021 Honda HR-V. And I couldn't be more happier with it ! I also wanted to give a shout out to TED RAU ! Thank you for answering all my questions, and all my calls, and all my text messages through this Process. What a outstanding guy ! If you want awesome customer service. Day by day updates with your purchase, Ask for TED RAU ! THANKS AGAIN HONDA & TED ! ILL LOOK FORWARD TO DOING BUSINESS AGAIN IN THREE YEARS 💯💪

My appointment was at 9am for an oil change and a tire rotation. I didn’t get my car back until 3pm and was charged $200 for just an oil change and was told I need new tires before I get them rotated. But fact is $200 for an oil change?!?! Absolute absurd!

Salesperson (Dylan Reynolds) was so helpful and made our experience a good one. I needed a good reliable car for my daughter in college and he was able to make that happen. I would buy there again.

Great dealership just bought are second car from them dave reash is a salesman great guy he got us into a car no problem we will be going back for are next car purchase. Thanks again dave reash we appreciate doing buisness with y'all and we will be back anyone who asks I will definitely send them to bianchi honda if they are looking for great service and great cars.

Salesman was great (main reason I ended up buying from them) but went up to pick up my SUV and had a appointment at 6:30 never got into financing until 7:30. After going up on Saturday to look at some did some research and there prices were higher then some places but my wife had already feel in love with one and didn’t want to go anywhere else.

My experience at Bianchi Honda was amazing. They got me the exact car I wanted 6 weeks early and made the car buying process a breeze. John Woodruff was an excellent salesman to work with. Highly recommend!! 👌🏻

I have been bringing my Honda CRV to Bianchi's since 2018 when I bought it there. They have taken care of all of my inspections, oil changes, & tire rotations & they do a terrific job with the "AUTO BUTLER". The men in the Service Department go out of their way to make sure that I am always satisfied before leaving. They have always been pleasant & respectful to me. I have no complaints whatsoever. Great job guys!

Top shelf outfit from top to bottom!!! My sales representative Dylan & finance manager John were great to work with!!! They truly earned my business!!! Strongly recommend that you give Bianchi Honda an opportunity to earn your business!!!

Very easy to make a deal that was very fair. Brad got it done quickly. Bianchi is a good dealer!

Josh was awesome!! Great experience. I was there and out in less than 2 hours with a brand new car! Thanks to all of them, they are the best!!!!

This place is amazing. I didn't have to wait to long, for the routine service and inspection on my car. The people in the service department are awesome.

Yep Bianchi Honda is just like family I know them personally I tell all my friends go there if you don't believe me you'll have to go visit them on your own and find out for yourself just like I did and I'm happy I did I know most of them personally now I'm in my Ford car from the Yankee Honda

Great service and friendly people! Honest & reliable! My car feels and drives like its brand new...its a 2018 model! 😁👍

The service department is always friendly and thorough in explanation which is appreciated. A bit disappointed this visit because I was having a “noise” checked for the second time (another 125$ diagnosis) only to learn a “common problem” with my make, model and year is overconsumption of oil! So I just paid 180$ for an oil change that could have a) been avoided have considered the first time and b) been a lot worse. So it’s 50/50 and at least they got it this time before my engine seized!

I was contacted to see if I would be interested in ending my lease early and arranged to talk to my sales consultant, Dan, to discuss my options. I was coming in for my vehicle inspection so I already had a trip planned. After I checked my vehicle in, I met up with Dan and he explained about the vehicles in inventory. He said that I would be able to keep my payments exactly the same as with my current lease. I was extremely pleased with my choices and we proceeded to close the deal. I would highly recommend both Dan and Bianchi Honda when looking for your next vehicle.

Service department got me in for an oil change same day I called. Was my 1st time there. Very good expierence.

Update to a previous recommendation… This is our third car purchase since April. My husband needed to replace his 06 Civic SI but Honda was not making the SI. We ended up with a beautiful civic touring then to only find out a few months later the SI would be released. John Woodruff went out of his way to make our purchase of a stunning 22 Honda Civic SI happen and as always Jamar the business manager made the financing effortless. These guys are top notch and make a great team! We cannot say enough about how awesome our experiences at Bianchi have been! Purchased a beautiful 2021 Honda Passport from Bianchi Honda. We absolutely love purchasing our vehicles from here. John Woodruff made this transaction so easy and enjoyable. He put me in the perfect vehicle. John was so patient and went out of his way to make our trip to Bianchi worth it. I also can’t say enough about Jamar the business manager. He explains every detail thoroughly and makes the car buying experience fun!

Awesome experience at Bianchi Honda. Service Dept is great! They kept right on schedule. The Auto Butler team are wonderful. My car looks just like it came off the showroom floor. They do a superior job detailing my CRV. I highly recommend this service. Thank you, Bianchi for superb service.

Worst customer service ever……First I wait 4 hours for brake and rotors just the front end. Then In that time I’m brought 3 different prices and the last price was a surprise at the cashier window. Also saw my vehicle sit for 30 minutes while the guy who didn’t even give his name talked on the phone while the other customer service reps just stood around….. They moved my truck 3 times to get it out of the way for the other customers who came in after I did and got there vehicles because they had a more capable rep. Never again and I’d advise anyone else against going there either. So sad good places go down the drain with customer care for the all mighty dollar….

My experience of getting my Honda CR-V inspected went very well. This time I wasn't actually at Bianchi Honda at all except to drop my Honda off then pick it up as a friend met me there. She parked right in front so I went out the front door, into her car, and we drove right down to Bob Evans for lunch. Then she dropped me off at the front door, I went in & right over to Service & my Honda was pulled up as I talked to the Service man, all washed & shining. He walked me over to the cashier, I paid & then was off. My Honda will be 5 yrs old in just days & didn't need a thing; still like new. So it was a good experience. Everyone I talked to was very nice, as always. I have gone to Bianchi Honda since the early 80s I believe, when they just first started here in Erie. They didn't even have a showroom back then! If you really wanted a Honda you went upstairs & ordered it & it came!!! They were great from the start.

Great experience! Ted Rau was very knowledgeable and easy to work with. I love my HRV!

Very happy with my visit. Ckerk was friendly and helpful. Car looks good and runs great.

Sales & financial staff very helpful, friendly and patient!! Helped me make the best choices for my needs.

Love the New HRV. Jason made the experience easy. I was able to get what I was looking for when it came to trade in value.