CrossCountry Mortgage, LLC W Morehead St, Charlotte

Very satisfied. My team was very professional. Everything went smooth and communication was top notch 👌. I highly recommend CrossCountry Mortgage. My friend also closed with them and had only great things to say. I'll definitely be buying my second home with them in the future. Thank you to Adam and his amazing team. 👏 Edit to add: Christina made the process so easy. It was like working with a friend even though I've never met her.

Mike, Christina, Adam and their team helped us getting the approval on our mortgage loan and we were able to do the closing as planned. We had a great experience working with the Cross Country team and we got a good interest rate too. Would highly recommend Cross Country to anyone who is looking to get a loan approval within few weeks.

Great company to work with! Communication was amazing. They provide excellent and quick closing. The team was quick with closing documents and ready when promised! I would definitely work with CCM again, extremely professional!! Thank you Jessica, Austen and team for all you help! Office/Team 1230 W. Morehead St., Unit 108 Charlotte, NC 28208

Great team and company to work with. I’ve done multiple closings with Adam and he’s always so quick to respond to my questions. The team is a pleasure to work with and always on top of any issues that might arise. Highly recommend!

Team Owens has been great throughout the whole procedure of the loan process. They have gone out of their way to get things done in a timely manor due to a short time before closing. I commend them and thank all who have worked so hard on this process. There are no words to say just how much I appreciate the Owens team, they are the best.

I am an agent, and worked with Cross Country Mortgage on my personal home, closing tomorrow. Adam and his team made this process easy, were always there and prompt with answers to my questions, and worked diligently with me to overcome any hurtles we encountered. I want to specifically thank Austen and Margaret! Margaret must have the patience of a saint to walk through all of my questions. She is also very organized and on top of her craft. It is a direct result of having amazing processors that keep a closing on time, and Margaret did that with ease. Austen was also a pivotal part of making the numbers work, he listened to my needs, and advocated for me! You won't find an experience like this a your bank- where you are just another account. CCM treats you like family, which is why Redbud Group partners with them as a preferred lender too!!

The home buying process can and will be overwhelming. Adam Workman reassured me that as long as I was willing to get it done so was he, and Christina OMalley would be the one to make sure it happened. Her commitment and knowledge hands down were the difference in getting me prepared to close. Her attention to detail was second to none. If you have the perserverance that matches theirs, then Adam and Christina will get you closed. My skyline views are priceless!

Very satisfied with CrossCountry Mortgage and with the work of the Adam and Chrissy team, they were very professional and attentive to all problems that arisen during the purchase of my new home. Highly recommended

Smooth and fast process. Thank you to Christina and Adam for the help! Everything was done online. Constant communication regarding status and progress. They did a good job explaining everything and answering questions. I would highly recommend.

Working with Adam and his team was the absolute best mortgage experience of my life. I have bought and sold homes in multiple states and have never experienced this phenomenal level of communication and service. I closed my loan for my new home in 15 days. There were over 30 offers on my dream home and the deciding factor was the closing speed. This is a Super professional team, with wonderful and detailed communication, that was always available to answer my questions. I Highly, highly, highly recommend Adam and his team if you want to win your multiple offer and close quickly on your dream home!

I have worked with Country Mortgage before on a refi and now with two investment properties I'm purchasing out of state with conventional loans. The process with the entire team has been excellent. All involved in the Charlotte NC office and others that assisted were all professional, always in communication with me and ensured all documents were processed on time for my closing end of March. Best team Ever!!! Thank you all

Adam and his team are thorough, honest and might I add , FAST! They get the job done along with being transparent throughout the entire process. I would HIGHLY recommend them for all your home buying and refinancing needs. After my second home purchase with them, I couldn't be happier with my experience with Cross Country Mortgage.

I Worked with Team Workman on 2 purchases and 2 refinances. Each closing was within about 18 days. The process was seemless! The communication and availability of this team was amazing. They would Respond to my questions within minutes. I highly recommend this team. Best service and fast!

I’m not sure where to start with this team but I was truly BLESSED when my Realtor Jason Brown referred me to Brian Kovaleski and Jess Pacifico at CrossCountry Mortgage. They ALWAYS had a can do attitude. They were always accessible and responded very quickly. This is my second home purchase but the experience here was unmatched!!! Thank you SO MUCH Brian, Jess and Jason!!

CROSS COUNTRY is amazing!!! Adam helped me purchase my first home in 2019. Everything went smoothly!! I refinanced that same home in 2020, and again a super easy process. NOW in 2021 I just purchased my 2nd home. Adam is absolutely amazing to work with. I had the pleasure of working with Lauren this time around. She is very thorough and knowledgeable. They are an amazing team. I highly recommend Cross Country especially Adam & Lauren to any one looking to buy their 1st home or their 5th. Great team!!! They really care about you getting a good rate. Its nice when you feel like your mortgage company is on your side!

Once again Christina, Brandon, and Adam have nailed it! My 3rd time with Cross Country Mortgage and every time I have a smooth process and no issues! My love for them goes beyond measures.

This is the grossest incompetence I have ever seen with a mortgage company. They paid the wrong parcel for property taxes and it took three months of calls and emails to ALMOST resolve it. Then i get a letter in the mail saying my mortgage is going up 100 dollars for escrow property taxes! My taxes are around 600 and they paid the wrong tax amount in the amount of 2250.00. If anything my payment should decrease. I want to opt out of escrow so I can just pay the county the correct amount I owe and not jump through hoops.....and of course they wont allow me to opt out of escrow. Easily the worst customer experience I have ever had with any company. Avoid them like the plague and if your unlucky enough to have your mortgage sold to them....well good luck! 0/5 stars.

This was my first home purchase, and Jess made it such a breeze! Super easy to work with, and I appreciated the frequent communication. Would definitely work with them again!