Collins Community Credit Union Wiley Blvd, Cedar Rapids

Mark Irvin was outstanding from start to finish. It was the very end of the day, he quickly got my loan submitted. The next morning he cantacted my loan was approved.went to the Credit Union after work an Mark had everything done and waiting for my signature. I was in an out in less than 10 minutes. That is excellent service! Thank you, Ted

My visit with Mark Irvin was very informative, he is very nice and polite. He knew all the answers to my questions and is very helpful. I will use him again in the future.

There’s no other bank that goes above and beyond than Collins Community Credit Union. I’m astonish, the staff at Collins really cares about the customer. I just want to thank Mark, Megan, Jason B and Marissa for their phenomenal work. Truly OUTSTANDING!!!

I worked with Mark Irvin to get my banking switched over with my husband. He also helped me with my credit card. He was very helpful, friendly, and knowledgeable. Thanks Mark for the great customer service!

Jason Baxter at Collins Community Credit Union was great to work with. He was very accommodating and made the process of buying a car pleasant. I would recommend anyone to him.

Verification when calling about account is too extensive. We all know what other financial institutions require and theirs is substantially more that typically banks , credit unions or credit cards.

Best customer Service in a Bank! I would not make It every month if it weren’t for this bank. They have worked with me on many different things and situations Ive been in throughout the years. Everyone is so friendly and willing to work with you! Every time I make it in their I thank each one for everything that they’ve done and tears build up because most of them have no idea how much of a blessing they are to me! Means so much to my family and I! You are NOT going to find a better banking, family friendly, great customer service experience anywhere else! So if your in the market for a great bank. Look no further! Special shout out to Morgan for always being their for us! You are a true angel and have helped us immensely!

Recently I went to Collins Community Credit Union to obtain a home equity line of credit loan. I had been working with Brandy Stoll on the phone, and was astounded at how easy it was to apply for the loan, as it had been quite a few years since I had needed to do that. Brandy was great to work with, and was very helpful at walking me through the process of obtaining my loan. When it came time to sign the papers, she transferred them to the Wiley branch, as that was closest to my home. Mark Irvin took over from there, and worked with me to understand the whole process, answering all my questions along the way. Both Brandy and Mark were very polite and pleasant to work with, and I would highly recommend them and Collins Community Credit Union to anyone seeking a loan.

We dealt with Mark Irvin on 2 occasions following the death of my dad and he was professional, diligent, caring and was able to answer all of our questions. He made the process go well for our family and we are grateful for his excellent service.

Mark and Zack both did an awesome job our refinancing and other account needs. They called often to update us on their progress, always very friendly and helpful. Would highly recommend them to anyone!