Chartway Credit Union Tidewater Dr, Norfolk
(800) 678-8765
https://www.chartway.com/
7865 Tidewater Dr, Norfolk, VA 23505
Chartway Credit Union Reviews
D
The ladies helping us with our auto loan was very pleasant and made the process easy! Chartway is the best place to get all your loans from! We will continue to use them for all our needs in the future!
Congrats on the new vehicle! Thank you for your valued membership and this review of our Southern Shopping Center Branch. Our team members love being able to help members like you thrive financially. We look forward to serving you again soon!
A
If I could give less than 1 star I would do it. Worst bank I have ever been to. No professionalism … and no knowledge of basic banking question. And I see I’m not the only one being double charged for my car payment regularly….. how they are in business is beyond me. So glad I got my car loan refinanced through someone else!!
We appreciate your membership and would value the opportunity to speak with you about this issue. Can you please send an email to [email protected] with your contact information? Thank you again for your membership - we look forward to speaking with you once we've received your contact information!
A
I want to give my good review about Alesia McKinney member specialist who assists us for my account problem. She was very kind and very patient to me and followed all account details and misunderstood. I really appreciate her dedication and also thanks to Chartway management.
Thank you for your review! We're proud to hear Alesia provided you with great service and appreciate your feedback. We look forward to serving you again soon!
J
i don't know if it's the bank or this particular branch(Tidewater Dr) but i find them aloof and very unfriendly. I don't like that one bit. I would not suggest this bank to anyone!
Hi Joe – We appreciate your feedback and would like to reach out to you to learn more about your experience with us. If you could please send your contact information to [email protected], we'll be in touch. Thank you!
J
Always very friendly They even remember my name and ask about my daughter in the drive thru. Service is great!
Thank you for your review, Jessica! We're so glad to hear you've had a great experience with us. We look forward to serving you again soon.
A
I have been a member if chartway since 1982, and have always had good results with them. Everything that I have borrowed I have paid back and most of the time I pay the balance off before the initial time. I was shocked when I was turned down for a small loan, but I was given a reason that I didn't qualify for the small loan. However, Chartway was gracious enough to do a collateral loan that worked out. I was helped a lot by Ms. Makieta Duck. Ms. Duck was very helpful with process of this loan. She stayed with me on each step of the loan so I would know what is going on and I really appreciate that. She is going to be a great asset to this organization. Thank you Chartway!
Thank you for your valued membership and this review of our Southern Shopping Center Branch. Our team members like Ms. Duck love being able to help members like you thrive financially. We look forward to serving you again soon!
N
I see why Chartway is bribing people to open accounts with them. Their customer service is backwards and unprofessional. After being a member for approximately 9 months, during which I received my federal government paychecks deposited into my account bi-weekly, my identity was questioned after I received my tax refund check. After VERIFYING exactly who I was with documentation that they required, I was STILL prevented from depositing my check, because I had lost weight. The branch manager stated, and I quote, “ I don’t expect anyone to change that much in 6 months.” So, not only have I provided the documentation requested, but now I have to validate my lifestyle change and weight loss journey. Please don’t use Chartway unless you plan remaining EXACTLY as you are for the REMAINDER of your life. Dianna can NOT reconcile change!!!! It does not compute for her!
We're sincerely sorry to hear we've been the cause of frustration. We care deeply about those we serve, so we'd like to contact you to learn more. Can you please send an email to [email protected] with your contact information? We'll have a team member call you once we have your phone number. Thank you!
J
Chartway is horrible! This Credit Union was charging me two car payments a month. I was paying double. Chartway wouldn’t stop even one payment.
We apologize for the inconvenience, Jedediah. We value your membership and appreciate your feedback. If you could send your contact information to [email protected], we'd like to have our team reach out to learn more about your experience with us.
L
Called today to find out why my deposit wasn't made on Saturday as I was told it would be and was on hold my entire lunch hour. Totally unacceptable!
Hi Lisa – We apologize that you experienced an extended wait period with us. Rest assured, we'll be making improvements to our phone experience thanks to feedback like yours. Thank you for your membership and again, we apologize for the inconvenience.
k
It's a training center there on y phone more than working
Hey, Kevin! We'd value the opportunity to learn more about your experience. Can you please send an email with your contact information to [email protected]? We look forward to speaking with you and appreciate your membership!
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FAQs
1. How to Get in Touch Wtth Chartway Credit Union?
You can give them a ring by this phone number (800) 678-8765. Or you can search for their website and submit the application form online.3. How Can I Apply for Loans at Chartway Credit Union?
You can search for their website and submit the application form online. If you are looking for payday cash loans, you can turn to iPaydayLoans for more details.5. What Should I Do if I Can Not Repay My Loan?
You can communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different policies of overdue payment. Please always check the terms before signing the loan agreement.
2. Where Is Chartway Credit Union? How Can I Access?
Chartway Credit Union is located at 7865 Tidewater Dr, Norfolk, VA 23505. You may refer to the map and locate the easiest way to access it.4. Is Chartway Credit Union an Agency or a Lender?
Chartway Credit Union is a Bank. To make things easier, iPaydayLoans can link you with a large network of trusted lenders over the internet. You can turn to our site to secure a small personal loan with no credit check.6. Does Chartway Credit Union Offer Bad Credit Loans?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.