Carey Ann Cyr - CMG Financial Mortgage Loan Officer NMLS# 160055 Berry Hill Dr, Nashville

I was referred to Jodi Watson from CMG - and from our first call, was immediately impressed by her professionalism, attention to detail and sense of urgency. She managed to turn my loan around from start to finish in about 8 days - literally during the busiest holiday season / last week of the calendar year. Jodi quickly established herself as a trusted and invaluable resource and was always available whenever I had a question (no matter how silly it was). She made me feel comfortable throughout the process and confident that my case was in good hands. All resulted in a positive outcome and I couldn't have done it without her. I will be forever grateful to both Jodi and the CMG team - and would highly recommend them to anyone and everyone!

I am a first time home buyer, and I had a difficult loan to work with. This amazing group of people helped me every step of the way! They answered all of my questions with patience, and there were a lot. They saw me through 4 months of searching, and 4 months of building. When it became apparent I was only going to be able to make my loan work on a new build. This team was quick to respond and when it was finally time to go to underwriting they hustled! I am now sitting in my first home, I worked so hard and so long to get here, and I couldn't of done without these folks. So if you get the chance to work with them....do it!

This team was easy to work with. All processes were completed on time, and that allowed us to close on the scheduled date. They made my first home buying experience as smooth as I could have hoped for. Dillan Gold was helpful throughout the entire process.

Excellent service, just felt like communication was lagging. We were first time buyers and had a lot of questions and were anxious so waiting 2 days for answers was stressful. Overall they did an excellent job and provided all the answers and support we needed. Brittany and Dylan were great and patient.

I have had the pleasure of working with Carey Ann and her staff at CMG in many capacities. First, as a transaction coordinator and new homes manager, and out of around 100 transactions, there was not one that didn't close on time or fell through. Carey Ann and her team worked their magic and will do whatever it takes to get the deal done. She and CMG also did my personal loan and it was a great experience. And now as a realtor, I send any potential clients her way with full confidence that they will be taken care of. On top of being one of the hardest working people I've met, Carey Ann is sweet and positive. You are in good hands with Carey Ann and her amazing team!

Sara and Andy were great to work with. Andy got me a phenomenal interest rate! I couldn’t be happier. And Sara made sure everything went through smoothly. Every team member that helped explain the process and breakdown the numbers were incredibly patient and kind. I’m very grateful for their help and for the amazing experience. I’m in my new home because of this team. Thank you so much. You guys are the best!

Carey Ann and her team were fantastic to work with. They helped guide my expectations by answering any and all questions that I had. Nothing about the process was cumbersome or unexpected. I would recommend CMG to anyone looking to purchase a new home.

I would have to say just the extremely slow timely response is a huge issue for me. We tried calling once and the ladies at the office got annoyed with how I was calling too early about the pre-approval result/response. Then a month passes by and they say oh you should have heard back already.... The loan officer we had said we didn't submit all the paperwork then I went over with him how we did listing out all the specific documents we uploaded and then he was like oh okay so not even too sure if he checked before telling me. Then emailing and calling is like pulling teeth. I guess the original loan officer we were working with decided to leave the company and now we're stuck with someone new who didn't realize we already worked on the pre-approval process. So he asked for us to work on it all over again? Then he said our pre-approval is still good. It's a mess and we were recommended by a family friend. This service is not up to par with what we're looking for. Highly do not recommend, I'm surprised there are so many good reviews.

Every person in the process, from loan originator ( Andy Kepner/Hunter Rosen), loan processor (Stephani Everett), to Carrie Cyr, was amazing. They treated us like family, kept us informed, was very professional, always available for questions and answered questions and made me believe in customer service again at a time when I thought that concept had died.

I don’t know how to thank Carey Ann, Brittanye & the whole team at CMG enough for pulling a miracle off. I had worked with another lender for 45 days only to realize they were not a direct VA lender and had submitted the completely wrong information for my loan which is why there was such a long hold up. They informed me 3 days before closing I was going to need an extension. I had me realtor get that extension but also fire them as my lender. She then reached out to Carey Ann directly to see what had gone wrong. CMG being a direct VA lender knew exactly what had gone wrong and how to fix it so I hired CMG immediately. They got me fully funded and closed in under 8 days! I can’t tell you what that means to have someone step up for me and make my dreams of peace come true. The communication was above what I had expected and the level of respect I was treated with was incredible. I will be using them for all of my future TN home purchases. I can’t thank you enough Carey Ann.