Caliber Home Loans Se Clay St, Albany

We cannot express our deepest and most sincere appreciation for Serena Carrier (Albany, OR) and all that she did to see our mortgage refinance through. She is exceptional at providing the support and guidance needed to ensure success for everyone involved. We had a unique situation where the appraisal took much, much longer than anticipated to completely finalize, which in turn affected lock in deadlines and everything that occurs thereafter. A (very rare) set of circumstances that impacted us and everyone else involved. But she held steady, working in collaboration with internal Caliber stakeholders and external partners to address and overcome the challenges. We've had ample experience with mortgage lenders in the 30+ years we've owned properties (primary and rental) and this was our second refinancing experience with Caliber, which was equally positive. Bottom line, it's most evident that Serena cares deeply for her clients and continues to carry the Caliber torch for "doing the right thing," especially when it comes to ensuring the success of her clients. For us, Caliber has outshone and continues to outshine the competition, making Caliber our first-choice mortgage lender.

I feel the communication from Sam and the others at the office were very good at easing our way through the process. Especially as first time home buyers, we felt that our home loan process would be very stressful, and that was not the case working with Caliber. I would recommend Sam and his team with confidence.

Jeremy was as real as it gets! He wasn't the typical loan officer working 8 to 5 behind a desk. He was available at all hours, helped talk me off the ledge a couple times, had humor, and overall, very genuine. I could tell that he is who he is, no matter who he is talking to, and I found comfort in that. His knowledge and consideration of the market, rates, processes, etc. kept me at ease that I was only getting the best possible options available to me. Thank you, Jeremy!!!

Working with Patricia was a joy. She is incredibly responsive, knows her stuff, and is totally honest. Best loan officer I've worked with!

Katie went above and beyond our expectations. In every line of work there are competent and professional people who do their job well, and then there are the superstars, the folks that leave you truly in awe with the level of dedication they bring to each facet of their craft. Katie is a superstar.

Trish Irwin is one of the most professional and knowledgeable mortgage loan specialist I have ever worked with. Her help with my refinance was excellent. I have done this a few times over the years and her assistance through the process was outstanding. I highly recommend her for any of your new mortgage or refinance needs. Thank you again for all your help. Sean

My wife Aleta and I had an incredible experience with Trish Irwin from Caliber Home Loans. From the beginning, she walked us through each step of the way, answering our questions and putting our minds at ease. She got us an incredible rate and we were pre-approved for a loan before we even made the offer on our house, a real stress reliever that gave us the confidence to negotiate to get our dream home. She has a lot of patience and was always available to help us out whenever we needed her. She was also in constant contact with our real estate agent, seamlessly closing our deal and eliminating wait times during the purchase process. I would recommend her and her team to friends and family. I can’t thank her enough for all her help. Sincerely, Rob Genzel and Family.

Sam and his team work so efficiently. Our refinance took only 28 days from start to finish. We really appreciated all of their hard work and effort. Highly recommend.

I would highly recommend Sam Williams with Caliber Home Loans. Sam is honest and trustworthy. He answered all my questions quickly and clearly, even when my questions seemed ridiculous. Whether purchasing a new home or refinancing, Sam will work with you and FOR you.

Caliber home loans was great. I would recommend working with Trish Irwin! She was so helpful and made everything easy.