Banner Bank W Mcknight Way, Grass Valley
+1 530-272-4286
https://locations.bannerbank.com/ca/grass-valley/115-w-mcknight-way
115 W McKnight Way, Grass Valley, CA 95949, United States
Banner Bank Reviews
S
I have been banking here for years,The community has noticed the very high turnover rate between management and multiple employees, I am in there several times a week doing my deposits for my business, this last week I was there waiting in line overhearing the new manager speak with a possible client over the phone she was very condescending and disrespectful talking down to whom ever was on the other end .It is concerning, I’m very familiar with kelsey the last employee there she’s a jewel wonderful customer care most likely not recognized for her hard work and dedication. What is going on? This is a reflection of management.I’m a successful business owner and quite worried.
Thank you, Susan, for sharing this situation and your thoughts on the branch turnover. We will share this with management to better serve you and all our clients in the future.
A
fabulous customer service right when you enter the door they acknowledge you wherever they may be,They are down to literally two employees and working their tails off great job both of you I go in there twice a week to make my deposits they care they acknowledge they welcome and they try, that’s what makes a fabulous employee good job you two Matt and Kelsey you rock!
Ashley, thank you for your 5-star review! The Grass Valley team will be thrilled to read your kind words. :)
B
The tellers are all so friendly, never has had a problem with the bank since opening my account there.
Thank you, Becky! That's great feedback to get. :)
S
As a business owner the standards for my products are high and I expect the same from the businesses I work with. Let me start by saying my 1st career was in the banking industry for 20 years. I worked my way up from a teller position into management. Customer service is #1 in my book of standards and we didn't receive that with Banner Bank. We opened our first account last year no problems at all. Last week we went to open a second business account and got nothing but a run around. Because of our current relationship with the bank we were told they would open they account ahead of time and we could bring documentation needed with us. Then we needed the paperwork according to a second person. We would have to to wait. The gentleman waited until 4:50 PM on a Friday before letting us know we would have to wait until Monday now. Upon hearing this we said we would be pulling our business and we were told what ever.
Hi Stephanie, We're sorry to hear about your frustrating experience. We pride ourselves on our client service as well and doing the right thing. Please let us know how we can make this right. We'll pass your concerns along to management.
P
Your bank and all of the employees ROCK thank you Especially Nicole, Skip, Vuman, John, & Elena it is a warm feeling to be part of a Business that so appreciates their Customers. Pam
Thank you for your rocking review! We will pass along your comments to the branch staff, I'm sure they will be thrilled.
c
It's a great place to Bank with friendly helpful staff.
Hi Carissa - Thank you for your feedback. It's great to hear about your experience with our Grass Valley team and will be sure to pass along your kind works. Thank you!
Nearby Loan Stores in Grass Valley
- Payday Loans
- Personal Loans
FAQs
1. How Can I Locate Banner Bank?
You can contact Banner Bank via +1 530-272-4286. You can use our online platform to get instant loan quotes as well.3. How Can I Request A Loan At Banner Bank?
You can submit your loan request on their website. If you need other financial support, you can always check out our website and choose between various loan options to get payday advance loans.5. What Will Happen If I Am Not Able To Pay Back My Loan?
You should discuss the issue with your lender if you have trouble performing repayments. Your lender may adjust the loan plan for you to cope with your current financial status. If you default on your online title loan services, you may lose the ownership of your car.
2. Where Can I Find Banner Bank?
Banner Bank is located at 115 W McKnight Way, Grass Valley, CA 95949, United States. You can look for their store address on the map software and pay them a visit right now.4. Is Banner Bank An Agency Or A Lender?
Banner Bank is a Bank that accepts all kinds of loan requests. You can check our website to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan service platform, can link our customers with our network of lenders to get reliable loan services.6. Can I Get Bad Credit Loans from Banner Bank?
Yes, it is possible to get loans with a low credit score such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also check our website to get instant loan offers with friendly requirements.